Yodle Reviews

Updated September 29, 2014
Updated September 29, 2014
176 Reviews
3.3
176 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Yodle CEO Court Cunningham
Court Cunningham
124 Ratings

Review Highlights

Pros
  • I guess beer on Fridays (after you are off) and free lunch (if you like processed meat-like cafeteria food) (in 25 reviews)

  • Great work environment, free lunches, benefits, and 3 week paid vacations per year (in 11 reviews)


Cons
  • Base salary is deplorable, especially for living in New York (in 10 reviews)

  • Low base but truly it is a commission life we choose (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great if you love sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Austin, TX
    Current Employee - Sales Representative in Austin, TX

    I have been working at Yodle full-time for less than a year

    Pros

    environment, management, opportunity, company values

    Cons

    cold call sales, commission salary

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great Growth, Great Chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services  in  Austin, TX
    Current Employee - Client Services in Austin, TX

    I have been working at Yodle full-time for more than a year

    Pros

    Professionally challenged daily. Supportive management. Zero micro-managing. Unlimited time off. Booming growth.

    Cons

    Selling a product that is not complete, does not exist. Exec Team disassociated with actual product & functionality. Mediocre-Low salary.

    Advice to ManagementAdvice

    YBN: Compensate more fairly. Deliver on a working product. Learn how to accommodate high-volume employee turnover.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yodle full-time

    Pros

    Room for advancement, positive workplace, bootstrap mentality and a real focus on having good people around you at all times. The benefits package, while not robust, is one of the best for a company like this.

    Cons

    I wish there were a better defined pay structure. There didn't seem to be the ability to have a frank discussion about a pay increase until it became a dividing issue but, even then, there wasn't much room at all to change hearts and minds.

    Advice to ManagementAdvice

    Take a closer look at the salaries other companies are offering for people with similar skills.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yodle

    Pros

    They are fast paced and I loved working at that company.

    Cons

    Limited Growth, but management will work on you to be ready for the position when it comes up.

  6.  

    great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Austin, TX
    Current Employee - Sales Representative in Austin, TX

    I have been working at Yodle full-time

    Pros

    free lunch, great environment, lots of money to be made

    Cons

    setting demos and having to follow the script to the T

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Search Marketing Consultant: Don't believe the hype

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Search Marketing Consultant  in  New York, NY
    Former Employee - Search Marketing Consultant in New York, NY

    I worked at Yodle full-time for more than a year

    Pros

    Great company culture- young, smart people hungry for success. Fun perks like free snacks and company outings, and a fun work environment. Training is very robust, and coworkers are eager to help new employees get on board. Great place to get your foot in the door in digital marketing (but not if your too experienced). My managers were really supportive and great career coaches.

    Cons

    While management preaches a mission that is built around honesty, work ethic and putting the client first- they only really care about making money at the client's expense. The main product we sell- an SEM bidding algorithm- doesn't perform for the majority of our clients, mainly because we accept tiny budgets and niche businesses that paid search simply isn't right for.

    Therefore if you are client facing role, be prepared to be cursed out on a daily basis from angry business owners wanting their money back. You end up feeling like a scam artist conning people out of their money instead of a marketing professional, and if you bring up any suggestions on how to make the structure better to actually help our clients, you are reprimanded for being "negative" or ignored. My team saw a 15 person turn over within one calender year...TWICE. You'll be pressured to work holidays like Thanksgiving, and forget about having a manageable work load. You'll be slammed with 200+ screaming angry clients you're forced to speak to regularly. Despite pulling from top tier universities, search consultant roll is basically a call center, where you are forced to read off scripts or get reprimanded. They don't want you to use your brain, just parrot the same script over and over again until the client cancels.

    If considering a client facing role at Yodle, get ready to be miserable and acquire a drinking habit.

    Advice to ManagementAdvice

    Forget the silly internal rewards and accolades. Pay your employees better to take on the onslaught of angry client complaints and retain talent. Actually listen to your employee feedback instead of ignoring it to make money. Stop promoting people to managerial positions simply because they've stayed for 3+ years, and hire managers that know how to manage and motivate their team. Don't just preach your values, practice them. Stop lying to your employees saying things will get better, new more experienced people will be hired and that your work load will become more manageable only to completely do the opposite. Until your employees actually trust management, you won't be able to keep your talent.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 2 people found this helpful  

    The Only Review You Need to Read About The Marketing Consultant Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Consultant  in  New York, NY
    Current Employee - Marketing Consultant in New York, NY

    I have been working at Yodle full-time

    Pros

    -Great people who are easy to work with and laid back atmosphere
    -ENTRY LEVEL "account management"
    -Best for those who are new the job market, not for those with experience
    -Snacks are free, if you're into that kinda thing
    -Benefits and 401k available
    -Easy dress code
    -You work 9-6 M-F and that's it

    Cons

    -Micromanagement of day to day activities include logging how much time you are at your desk (make sure you log when you use the restroom!), logging and recording every call you make, and make sure you attempt it multiple times, monitoring how many hours a day you spend on the phone
    -You read a script. for everything. Or as management says "hit on the points"
    -You have to manage expectations of local businesses who were on a high pressure sales call, who probably should not have been sold in the first place, and have no understanding of what internet is.
    -Rather than managing your book as how you see fit, you are measured on if you can connect via phone with clients on predetermined check points in their account, and if they use the product sold to them, not overall success for their program because the entire product is canned, and you spit out what "analysts" tell you to
    -Young employees in sales and service; which is fine if you are young and into bumping techno whilst working
    -You will learn NOTHING about internet marketing, as this role is objection handling. You actually could learn more by just researching on your own.

    Advice to ManagementAdvice

    Let you employees manage their book as fit and don't micromanage. It's a call center, so either treat it as such when you hire, or don't look to hire college grads. Anyone can read from a script, and end with "How was the service I provided you today?"

    Doesn't Recommend
    Negative Outlook
  9.  

    Yodle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yodle

    Pros

    Fun environment, opportunity for junior employees to learn

    Cons

    Compensation continues to decline quickly

  10.  

    Yodle was a pretty good company initially to work for. It had some great opportunities initially,however, as soon as the

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Executive  in  Charlotte, NC
    Former Employee - Senior Sales Executive in Charlotte, NC

    I worked at Yodle full-time for more than a year

    Pros

    Initially they were a great company with some great opportunities

    Cons

    As they grew they got overly strict and lost there very good people that made them very profitable and who they are today

    Advice to ManagementAdvice

    Don't ever forget who you are and where you came from. Treat your employes like you would like to be treated.

    Doesn't Recommend
    Positive Outlook
  11.  

    Great work environment, shady sales tactics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Scottsdale, AZ
    Former Employee - Sales Representative in Scottsdale, AZ

    I worked at Yodle full-time for less than a year

    Pros

    Hour lunch. Friendly people. Positive, constructive coaching if you're willing to say anything to make a sale.

    Cons

    Pushing business owners to sign up with Yodle even though you can tell they would be spending more on Yodle's services than the extra money they would be making using Yodle's services or if they clearly do not need Yodle's services. Inflating numbers to make Yodle's services look more attractive i.e. adding up the lifetime value of new customers and comparing that to just first months payment to show value of the services.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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