Yodle Reviews

Current Employee – been working at Yodle full-time for less than a year

Pros – -supportive, approachable senior executives
-room to 'challenge authority' and make your mark on the company
-great atmosphere for young professionals
-free snacks, soda, etc.
-recognition for hard work
-true team atmosphere

Cons – -hard for new employees to get to know people based on already formed social networks within departments

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Yodle full-time for less than a year

Pros – Amazing people to work with; excellent compensation for top performers, and great training. The company was founded, and is run, by former sales executives and management/executive team truly believe sales is the most important component to any company.

Cons – Tough sales enviornment. Cold-calling is certainly not for everyone, and you definitely need a thick skin. Base salary is deplorable, especially for living in New York. Gatekeepers are horrible people and sales are hard to come by.

Advice to Senior Management – Raise the sales base salary. Doing so would take a lot of stress out of the position allowing your sales team to focus more on selling and less on making ends paying rent.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Yodle full-time

Pros – In my tenure with Yodle, I learned that they have their employees back. It's a fun place and great environment to work at

Cons – One of the downfalls to working at Yodle is the learning curve and the mental strength it takes to succeed. Some people learn the system right out of the gate. Be prepared.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Yodle full-time for more than 3 years

Pros – Great sales training. Learn how to close and cold call. Work attire is typical of the online industry, jeans, t-shirts, shorts in the summer.

Cons – Micromanaging. Mandatory meeting 8:45am for 20 minutes. Mandatory break time is 10:45am to 11am. Mandatory lunch time is 12-1pm. Mandatory mid day meeting is a 1pm and don't be late. Mandatory break time again is 3:45-4pm. You must leave at 5:45pm and if you would like to stay later you must get permission from your manager and show that you have hit your compliancy on the phone which is 3 hours of talk time and or 76 dials or more. You MUST follow the cold call script VERBATIM. When you run a demo you must use the demo guide and for a 1 hour pitch also read the script VERBATIM. Careful not to slip because you are being recorded and they have employees that are hired strictly to listen. You will be reprimanded and pulled in to a meeting if you do not comply.

Advice to Senior Management – Being so rigid and strict with your rules does not lend itself to creativity or thinking outside of the box. I believe the day should be managed by the employee and what works best for him or her. Keep the scripts optional. Let your sales reps use their brains and I promise you will see some astonishing results and a much happier and healthy workforce.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Yodle full-time for less than a year

Pros – Great atmosphere, great company to work for. They care about their loyal employees. Really great people and peers. Fun and laid back environment full of energy. If you're good at sales, you can really earn a pretty great salary.

Cons – The gong!!! Every time we make a sale, the person runs up to the huge gong hanging on the wall and bangs that thing. Some people are very respectful, knowing that people are on the phone trying to be professional with potential clients on the phone, but some people just really don't care and hit that gong so hard that you literally won't be able to hear yourself talk anymore. I can't tell you how many times I've been hung up on by a clients because of that gong. Hate it with a passion. Also, you have to love being on the phone. Making 100+ calls a day can be tiring after a while. And have thick skin. People over the phone will curse at you, hang up on you and try to bring you down.

Advice to Senior Management – Gong etiquette! Or maybe have people go up to the gong only during breaks. That way, we don't have people over the phone thinking we are a hack company and all the sales floor gets to see who sold. That could motivate some people to push themselves even more for that break time recognition.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Yodle full-time for more than 3 years

Pros – Great work environment, free lunches, benefits, and 3 week paid vacations per year. The company is constantly evolving which is a pro and also a con. You have to think quick on your feet and it is mentally challenging. You work for one of the best SEO/SEM companies in the US. They do like to promote within the company, there just aren't very many opportunities. THE CEO and the team of executives have a strong work ethic and vast product knowledge. They are consistently trying to raise the bar to stay ahead of the competition.

Cons – Things are constantly changing and it is very hard to keep up with the changes. You are expected to do many different tasks at once and you are not compensated for it. The pay is okay, but it could be better compared to what other companies are paying their employees. Some of the changes they try to implement do not make sense to many employees who deal with the issues on a daily basis. Growth potential is non existent in certain offices unless you want to make a lateral move which isn't necessarily a promotion or a pay raise.

There are also some managers who are consistently micro-managing their employees which gets tiresome very quickly. We are all adults and we know what is expected of us when we walk into the door. We know the goals we need to hit, and micro-managing can be counter productive and it can be demoralizing.

Advice to Senior Management – Upper management seems out of touch with the people in the trenches. While they do have an open door policy they hardly ever make a change for the better. Start listening to your employees who handle these tasks on a consistent basis and start implementing improvements to increase the overall workflow. The company needs to hire more people to keep up with the workflow our customers demand of us. We have to many clients and not enough employees to give them the attention to detail they deserve. Create a career path plan for current employees to give them goals and positions to strive for within the company.

No, I would not recommend this company to a friend

Former Employee – worked at Yodle full-time for less than a year

Pros – Some great people to work with. Training is very extensive. Potential to make really good money is there.

Cons – Cold calling all day long. It is kind of like working in a factory. Breaks are very regimented and expected to be back on phone as soon as break is over. Base salary is quite low. It is a hard sell and they really want you to get after potential sales, almost to the point of being abusive.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Yodle full-time for less than a year

Pros – There are some really great people who work there and the money to be made is very attractive but you have to be able to make 50+ cold calls a day on top of running hour long e-meetings with business owners (and if you only make 50 cold calls you better have run a lot of meetings.). The managers will coach you and help you close deals. The base is terrible but the commission structure is lucrative. You basically have to make twice your base just to stay off a performance plan.

Cons – Feedback/Coaching from management is not consistent. Literally, one manager will tell you to do one thing and then on the next sale your other manager will tell you to do the exact opposite. This happened to me multiple times. The broccoli at the free lunch comes from China but hey, doesn't everything? You are encouraged/forced to be aggressive with your prospects. This is what closes deals in a transactional context but you can either do it or you can't and if you're not delivering acceptable results immediately then you are quickly weeded out. It's a bit of a chop shop in that respect.

Advice to Senior Management – Keep counting your money. Be more concerned about your branding. The aggressive technique starts the B2B partnership off on the wrong foot and contributes greatly to churn.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Yodle part-time for more than 3 years

Pros – Excellent product and service that is good for local business

Cons – You have to watch the account managers skill level/understanding of local markets. Not all local markets shop the same way

Advice to Senior Management – Provide on-going training for account managers

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Yodle full-time for less than a year

Pros – Yodle really values its employees and in effect, the employees really value their clients. Yodle is absolutely "client focused" and the culture enables employees to do whatever it takes to get clients the results they need for their business. Ideas and solutions are encouraged in this ever-evolving atmosphere. Seriously a fun place to work.

Benefits: gym membership discounts, free catered lunch, contests and prizes

Cons – From Austin, some promotions require relocation to other locations in Charlotte, Scottsdale or New York.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company