Youth Villages

www.youthvillages.org

Youth Villages Reviews

Updated January 5, 2015
Updated January 5, 2015
147 Reviews
2.7
147 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Youth Villages CEO Patrick Lawler
Patrick Lawler
104 Ratings

Review Highlights

Pros
  • Youth Villages always works in the best interest of the children and families they serve (in 10 reviews)

  • Our frontline staff and top leadership work extra hard to make a difference every day (in 8 reviews)


Cons
  • Work-life balance is non-existent and they blame you if you cannot make it better (in 18 reviews)

  • Long hours and unexpected emergencies related to the children running away (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Will achieve a lot of counseling and case management experience. Work-life balance extremely difficult to achieve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MST Family Counselor in Durham, NC
    Current Employee - MST Family Counselor in Durham, NC

    I have been working at Youth Villages full-time (less than an year)

    Pros

    The experience you gain in family counseling and multi-systemic therapy. High level of supervision and training. Ability to work from home. Mileage reimbursement. Ability to obtain supervision for licensure. Team-oriented work atmosphere in the office. Staff make every effort to make new employees feel welcome. Recognition given for hard work. Encouraged to use free Dragon Software to reduce time it takes to document your sessions by using voice recorder.

    Cons

    Mounds of paperwork with strict deadlines and constant reminders from supervisor. If you like routine, you will not enjoy this position. Very stressful, many demands and not enough time to complete it all. On-call to your cases 24 hours per day/5 day work week for crisis management. On-call weekend rotation to all family counselors' cases starting 5pm on Friday to 8am on Monday. Must stay with company for every year you received supervision for licensure or wind up paying them back for supervision hours. Little pay for high volume of work. High employee turnover. Difficult to take vacation days around the holidays. Often driving long distances to see families and go to trainings. Lack of work-life boundaries. Most people who stay have no time for a life outside of work (these people are usually single, living alone in Durham/Raleigh, don't have kids, straight out of college).

    Advice to ManagementAdvice

    Hire standby family counselors to cover cases after normal business hours to encourage self-care and boundary setting for more work-life balance. Reduce needless and redundant paperwork or at least extend deadlines so workers don't fall behind. Be upfront in interview process about time demands, work related stress, and opportunities for supervision regarding licensure.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Loved the job, hated the pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teacher Counselor in Douglasville, GA
    Former Employee - Teacher Counselor in Douglasville, GA

    I worked at Youth Villages full-time (more than an year)

    Pros

    I loved the work I did with the kids
    team atmosphere
    great bonds with coworkers
    healthcare was good

    Cons

    Managers were a clique
    Little room to move up
    pay awful

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Wonderful organization and opportunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN

    I have been working at Youth Villages full-time (more than 8 years)

    Pros

    Youth Villages stays ahead of most organizations regarding clinical treatment and staff training. The agency offers flexible hours, tuition assistance and other perks that non profit companies don't offer.

    Cons

    Most entery level postions are less flexible.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Be passionate about the clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Skills Trainer in Oregon City, OR
    Current Employee - Independent Skills Trainer in Oregon City, OR

    I have been working at Youth Villages full-time (more than an year)

    Pros

    Working in this field is my education background and I love the work

    Cons

    Management has poor communication, scheduling, and there is a high rate of turn over and alot of overtime

    Advice to ManagementAdvice

    better work-life balance, giving people requested time off, so that they are not forced to just call in sick, less holds and seclusions & bring CPS to all residential facilities, and use CPS with manager and staff.

    Recommends
    Approves of CEO
  6.  

    Enjoyed working at YV

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Youth Villages full-time

    Pros

    -helped kids overcome issues
    -positive work environment

    Cons

    -work/life balance
    - unrealistic paperwork goals

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Long lasting career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Youth Villages full-time (more than 8 years)

    Pros

    Excellent match of personal values and company values, great opportunities for promotions

    Cons

    work schedule and salary advances

    Recommends
    No opinion of CEO
  8.  

    different

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Youth Villages

    Pros

    Great Place to work, challenge, room for advancement, friendly work environment

    Cons

    Pay, Salaries, less money ,not enough money,

    Advice to ManagementAdvice

    N/a

  9.  

    Extremely Demanding Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Family Counselor in Jackson, TN
    Former Employee - Family Counselor in Jackson, TN

    I worked at Youth Villages full-time (less than an year)

    Pros

    Working to benefit the children,

    Cons

    The organization has a poor reputation within the community. Work/life balance is nonexistent. They are constantly hiring. Training is inept. People are constantly quitting. Supervisors lack the understanding of evidence-based counseling methods; they only appear knowledgable about the "YV Way." Peers are "worn down" and tired. The atmosphere is that of organized chaos lacking leadership within a poor environment.

    Advice to ManagementAdvice

    Restructure the entire organization.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good Company... but sometimes you feel overworked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Supervisor in Miami, FL
    Current Employee - Clinical Supervisor in Miami, FL

    I have been working at Youth Villages full-time (more than an year)

    Pros

    Some of the families that you get to work with make you smile when you are able to see the progress that they have made. Lots and Lots of training. This company wants to make sure that you know what your doing while your out in the community working with families. Company also pays for your licensure, and school if your willing to stay with them for a minimum of 2 years after completion. Supervisors go above and beyond to help out when they can and they are not being overworked.

    Cons

    Leadership seems cliquey, and often states that they want to be transparent, but display the exact opposite. Although there are step increases offered depending on which location your work at, office politics sometimes makes them not even seem worth it. You are at times expected to perform at a level that you cannot manage or maintain long term due to the amount of paperwork and the long drive times. Doesn't seem like the Supervisors get much support from upper management. Things happen often in a disorganized manner which adds to the high turn-over. Seems like at least 2-4 people are leaving a month out of a significantly small office, which causes the case loads of those left to increase.

    Advice to ManagementAdvice

    You should consistently check in with your lower level staff (ie. Specialists, Clinical Liaisons, and Clinical Supervisors) anonymously so that they can share what is "really" going on in some of the offices where there is not as much visible upper management, without feeling as if they will be punished.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 5 people found this helpful  

    Youth Villages: where every day is a new, fresh hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Youth Villages full-time (more than 3 years)

    Pros

    The children are delightful and deserve excellent staff to serve them.
    Excellent chance for promotion due to high turn over.
    Despite corrupt upper management, frontline staff are close knit and quality
    Parents have a high level of support from staff.

    Cons

    You are on call literally 24 hours per day. When the job is presented to you, they tell you that you will receive adequate training and a manageable caseload, but this is a myth. You will be overworked. There is no sacred time. I attempted to call in sick one day and was asked to continue to take phone calls despite having a violent stomach virus. Boundaries are nonexistent.
    Management is physically incapable of telling the truth. One supervisor was honest with an employee once around job expectations and immediately turned into a pillar of dust. Upon promotion, regionals are asked to surrender the last vestiges of their humanity. Your family and friends need to host a farewell dinner because they will never see you again due to the brutal work hours, and when you eventually find the strength to quit, the PTSD and bitterness has seeped so far into your soul that you are left forever changed. They company has made it impossible to succeed. Therapy suffers at the hands of case management. The majority of counselors with the company over six months need anxiety medication to cope. Employees are asked to make unethical decisions in order to boost success percentages, often at the detriment of the children. I have had full team turnovers every six months since I began working for the company.

    Advice to ManagementAdvice

    Aid staff with work life balance.

    "We do what we say we do" should extend to fair employee caseloads and expectations.

    Separate case management and therapy duties.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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