Yum!
3.5 of 5 101 reviews
www.yum.com Louisville, KY 5000+ Employees

Yum! Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

3.5 101 reviews

                             

75% Approve of the CEO

Yum! Chairman, President, and CEO David C. Novak

David C. Novak

(69 ratings)

67% of employees recommend this company to a friend
101 Employee Reviews
in

Review Highlights

Pros:
  • "There is some movement towards work/life balance"
    in 8 reviews
  • "Recognition culture is real and alive"
    in 7 reviews
Cons:
  • "Little to no room for advancement and raises"
    in 3 reviews
  • "Career advancement is not clearly defined"
    in 3 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    smart people, great culture

    Associate Brand Manager (Former Employee)
    Dallas, TX

    Prosawesome people who you could easily be friends with outside of work. very driven smart culture.

    Conseating too much fast food...??

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    It's David's way or the highway

    Marketing Manager (Former Employee)

    ProsGreat amount of trust at an early stage in my career.
    Great training and mentorship among the few in our crew
    All the benefits rock

    ConsLong, long, hours
    Crisis management attitude everyday

    Advice to Senior ManagementDon't try to be human, just be real.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Relaxed & Professional approach

    Consultant Equipment Solution (Former Employee)
    Gurgaon, Haryana (India)

    Prosprofessional, relaxed and friendly environment. You are given an opportunity to think and make your own decisions. Lot of social events.

    ConsStrict deadlines, Not much scope organisation for technical (engineering) people.

    Advice to Senior ManagementIncrease the number of technical people in the organisation

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Location Location Location

    Cashier (Current Employee)

    ProsIt all depends on where you work. The better the store manager and their direction, the more you will love to work there. It's fine to boost revenue and be quick but customers matter as well. When customers aggravate you, you feel aggravated throughout the day. If the manager allows you to please the customers with perks when they are dissatisfied, then things flow so much smoother. I can not emphasize this enough. Happy customers. Happy workers.

    ConsThe store managers demand more revenue and quick output without putting more emphasis on both output and customer relations.

    Advice to Senior ManagementThe better the manager, the better your employees will be at handling customers. Constantly train them on behavior and pleasing the customers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Overall excellent peer interaction and collaboration - especially with folks in the operational areas

    Director (Former Employee)
    Irvine, CA

    ProsPeople, innovation, exciting industry, growth opportunities

    ConsLack of leadership transparency; diversity and inclusion is not a priority

    Advice to Senior ManagementListen to your people - look at how diverse your employee and customer base is - and then act accordingly

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Ample learning experience, A Structured restaurant operation.

    Shift Manager (Former Employee)
    Mumbai (India)

    ProsStandard Operating System,Training of Staff,Clear Mission and Vision,Sufficient Growth.

    ConsSometimes its hectic operation,Less number of staff than required leads to Time stretch.

    Advice to Senior ManagementPurchase Order planning and Inventory control System needs to be improved.

    Yes, I would recommend this company to a friend

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    • Career Opportunities
           

     

    A great company

    Senior Franchise Coach (Former Employee)

    ProsPlenty of career opportunities, fantastic culture, great people, international company, 36,000 restaurants worldwide. Lots of internal development,

    ConsYou need a degree to progress beyond a certain management level.

    Advice to Senior ManagementLive the culture or forget it!

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    • Culture & Values
           
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    Great place to work if you can stretch and impress

    Manager (Current Employee)

    ProsGreat Open culture
    Great visibility within the company. People generally know each other
    Great Learning Curve
    Part of growth of the company

    ConsProcesses still evolving
    Work Life balance could be a big issue
    Your perception counts. Hero one day can become a zero quickly.

    Advice to Senior ManagementNeeds to check the amount of load each individual carries. People cannot achive breaktrough if they are riding on 20 boats.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Best place to be :-) !!!

    Shift Manager (Current Employee)
    Ahmedabad (India)

    ProsPeople capability building and recogintion are the key areas this company excelles

    ConsSome of the processes are not justified and needs to be changed or removed permanantly

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    L&T

    Anonymous Employee (Current Employee)

    Prosok company
    nice package .
    bad managemnt

    Conslot of time they will cross train

    Advice to Senior Managementnever join as fresher they will take your blood

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Glassdoor is your free inside look at Yum! reviews and ratings — including employee satisfaction and approval rating for Yum! CEO David C. Novak. All 101 reviews posted anonymously by Yum! employees.