Yum!
3.5 of 5 101 reviews
www.yum.com Louisville, KY 5000+ Employees

Yum! Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

3.5 101 reviews

                             

75% Approve of the CEO

Yum! Chairman, President, and CEO David C. Novak

David C. Novak

(69 ratings)

67% of employees recommend this company to a friend
101 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "There is some movement towards work/life balance"
    in 8 reviews
  • "Recognition culture is real and alive"
    in 7 reviews
Cons:
  • "Little to no room for advancement and raises"
    in 3 reviews
  • "Career advancement is not clearly defined"
    in 3 reviews
  • Show more review highlights

Reviews

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    • Approves of CEO

     

    Satisfied

    Financial Analyst (Current Employee)
    Dallas, TX

    ProsThere is a strong culture of teamwork, collaboration, and positve energy. Employees are supportive of one another and there is very little backstabbing. Also, management is pretty understanding about time off for family or personal reasons.

    ConsAdvancements and promotions are kind of a mystery. Everyone's performance is measured by achievement of goals, etc., but there is definitely an undefined subjective element which determines which people get promoted faster.

    Advice to Senior ManagementEstablish some sort of process to rotate talent through jobs at the brand level and corporate. Also, better training resources to non-restaurant level employees.

    Yes, I would recommend this company to a friend

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    Yum...How we work together spirit doesn't link with how we treat our people

    Anonymous Employee (Former Employee)
    Louisville, KY

    ProsDiversity
    Global company
    Growth
     fast paced
    nice quality of life

    Consmediocre leadership
    inward focus
    unhealthy
    fake adverstising
    too political

    Advice to Senior ManagementTreat your folks better
    help them accomplish goals

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Great pay but no advancement

    Associate Manager, Architecture and Design (Former Employee)
    Dallas, TX

    ProsGreat pay especially when compared to other jobs in the AEC market.
    Good facilities - gym, day care, food court, and such.
    Recognition is sincere and appreciated in most departments, but not all.

    ConsNo room for advancement - all senior level people so unless someone quits or gets hit by a bus no room to advance.
    Coaching and recognition is talked about but not practiced.
    Way behind on the tech curve - if it can be done in excel than its probably not done at YRI.

    Advice to Senior ManagementListen more. Talk less.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    3 people found this helpful  

    Yum fosters a culture where if you don't perform to expectations you will be managed out.

    Manager Strategic Planning and Business Analysis (Current Employee)
    Louisville, KY

    ProsSome really smart people who like to have fun. Overall the teams have a pretty good work life balance. If you are ambitious and ask there are a lot of senior leaders who take an interest in developing those who work for them.

    ConsIt can be a demanding work environment. If you are coming from a small business environment the big business politics can be overwhelming.

    Advice to Senior ManagementThe best form of recognition isn't giving out a rubber chicken, or walking teeth. These forms are nice but having a senior leader ask for and value your opinion on a tough business case is far more rewarding.

    Yes, I would recommend this company to a friend

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    3 people found this helpful  

    What have you done for me lately?

    Anonymous Employee (Current Employee)
    Louisville, KY

    ProsGreat work-life balance... almost like a cruise ship. It is a fun place to work! Pay is on par with the community and the benefits and 401(k) match are definately a value-add.

    ConsThat being said, it's more about who you know that what you know. Mediocrity is more often rewarded than true success.

    Advice to Senior ManagementBelieving in people doesn't mean bleeding them dry, intellectually, then asking "what have you done for me lately." I've observed 3 rounds of "strategic realignments" where tremendous amounts of corporate knowledge have been walked out the door.

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    1 person found this helpful  

    Not cool

    Barista (Former Employee)
    Minneapolis, MN

    Pros10 dollar lunch stipend was nice

    Constrash talking behind people's backs
    unorganized
    long hours
    limited / no breaks except lunch

    Advice to Senior Managementget organized please and praise your employees for their work

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    LJS and A&W

    Anonymous Employee (Current Employee)
    Louisville, KY

    ProsWork life balance. Half day and casual Fridays are nice. Great cafeteria and special events with the 3 brands in Louisville. Great benefits.

    ConsPay is very poor for the area. Little to no room for advancement and raises. Bonuses are small and laughable.

    Advice to Senior ManagementTo better recruit and not keep the revolving door theory, this is a franchise run company and they are getting tired of being told what to do by a different person every 2 years.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Great Place to Work!

    Anonymous Employee (Former Employee)
    Dallas, TX

    ProsFlexible time off, work from home, laid back atmosphere, great sr. leadership, always keeping you abreast of what the company is doing. Lots of tenured employees. No one breathing down your back. Work hard/play hard.

    ConsToo many people are in positions because of whom they know, NOT what they know nor what type of education they have. Most of the tenured employees come from the restaurantsand are in high positions and do NOT have a college degree, while individuals with college degrees and higher are in lower positions and it's obvious it doesn't matter. In addition, there is no diversity in management, everyone looks alike.

    Advice to Senior ManagementStop promoting people just because you know them. Give the people that actually qualify for the positions an equal opportunity.

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Look before you layoff!

    Construction Manager (Current Employee)
    Irvine, CA

    ProsYum is a stable company.

    ConsUpper Management plans change so drasticaly on a yearly basis.

    Advice to Senior ManagementYou should spend more time reviewing an employees performance before eliminating his position. I was laid off after having a stellar year not to mention just being raised in my sallary for having a great track record of exceeding expectations.

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    2 people found this helpful  

    Redefining High School

    Shift Manager (Current Employee)
    Orlando, FL

    ProsLarge company, so there's a structure in place. There's always someone else you can go to, be it in Human Resources or elsewhere. If you're willing to work at a couple of stores to split your hours, you can easily get 40 hours a week at any tier, and I've seen other people get 10-15 hours of overtime a week regularly doing this. Management track is relatively easy up to Asst. Manager level, if you know how to play the corporate game.

    ConsPay is standard for the industry, and by that I mean horrendously low. Benefits for hourly employees, while offered, are a joke. A third of your paycheck for health insurance that only covers up to $1,000 a year, and that's with a big copay. Wow. I also know for a fact that management meddles where it shouldn't. Report a problem with your GM anonymously? Think that mid-level corporate won't try and figure out who you are and trickle the info down? Think again. Also, job security is only good in the management tier if you constantly produce almost impossible numbers. Three drivers on a Friday? Still better get 65% of your orders out the door in less than 19 minutes. How? Well, we'll tell you to cook faster, but what we really mean is tell your drivers to speed back from their deliveries, and queue orders as "future time" to cheat the computer.

    Advice to Senior ManagementFirst of all, play by the rules, since you like to set a million of them for everyone else. Stop it with the ridiculous "recognition culture" that doesn't really provide incentives. Giving people little cards with a gold star on them is just about the most insulting thing I've seen in a corporate environment.

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Glassdoor is your free inside look at Yum! reviews and ratings — including employee satisfaction and approval rating for Yum! CEO David C. Novak. All 101 reviews posted anonymously by Yum! employees.