Yum! Reviews

Updated October 1, 2014
Updated October 1, 2014
108 Reviews
3.7
108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Yum! Chairman, President, and CEO David C. Novak
David C. Novak
73 Ratings

Review Highlights

Pros
  • The work life balance is the job's biggest perks (in 10 reviews)

  • Recognition culture is real and alive (in 8 reviews)


Cons
  • Little to no room for advancement and raises (in 3 reviews)

  • Work Life balance could be a big issue (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Progressive culture, limited growth opportunities in within certain functions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yum! full-time (more than 5 years)

    Pros

    Innovative and forward-thinking environment, high regard for work/life balance, recognition is encouraged and expected, Louisville is a wonderful city to live, work and play.

    Cons

    Unless you have a defined career path mapped out, you will need to seriously evaluate your opportunities within the organization.

    Advice to ManagementAdvice

    Continue to offer opportunities for employees to grow and thrive beyond their core competencies.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant General Manager in Chennai (India)
    Current Employee - Restaurant General Manager in Chennai (India)

    I have been working at Yum! full-time (less than an year)

    Pros

    recognition culture, great place to work

    Cons

    too much download training to be re looked

    Advice to ManagementAdvice

    change training process

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great culture, fun company, personal development challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst
    Former Employee - Senior Financial Analyst

    I worked at Yum! full-time (more than an year)

    Pros

    Great company to work for. Culture values people. I would recommend to others. Ability to transfer between three leading restaurant brands.

    Cons

    Compensation is low. Lots of "recognition" but nothing tied to compensation and promotion. Challenging to get ahead as not a meritocracy. Lots of political motivations for promotions or lack thereof.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    smart people, great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Brand Manager in Dallas, TX
    Former Employee - Associate Brand Manager in Dallas, TX

    I worked at Yum! as an intern (less than an year)

    Pros

    awesome people who you could easily be friends with outside of work. very driven smart culture.

    Cons

    eating too much fast food...??

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    It's David's way or the highway

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager
    Former Employee - Marketing Manager

    I worked at Yum! full-time (more than 3 years)

    Pros

    Great amount of trust at an early stage in my career.
    Great training and mentorship among the few in our crew
    All the benefits rock

    Cons

    Long, long, hours
    Crisis management attitude everyday

    Advice to ManagementAdvice

    Don't try to be human, just be real.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    Relaxed & Professional approach

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant Equipment Solution in Gurgaon, Haryana (India)
    Former Employee - Consultant Equipment Solution in Gurgaon, Haryana (India)

    I worked at Yum! as a contractor (less than an year)

    Pros

    professional, relaxed and friendly environment. You are given an opportunity to think and make your own decisions. Lot of social events.

    Cons

    Strict deadlines, Not much scope organisation for technical (engineering) people.

    Advice to ManagementAdvice

    Increase the number of technical people in the organisation

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Location Location Location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Yum! full-time (more than 3 years)

    Pros

    It all depends on where you work. The better the store manager and their direction, the more you will love to work there. It's fine to boost revenue and be quick but customers matter as well. When customers aggravate you, you feel aggravated throughout the day. If the manager allows you to please the customers with perks when they are dissatisfied, then things flow so much smoother. I can not emphasize this enough. Happy customers. Happy workers.

    Cons

    The store managers demand more revenue and quick output without putting more emphasis on both output and customer relations.

    Advice to ManagementAdvice

    The better the manager, the better your employees will be at handling customers. Constantly train them on behavior and pleasing the customers.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Overall excellent peer interaction and collaboration - especially with folks in the operational areas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Irvine, CA
    Former Employee - Director in Irvine, CA

    I worked at Yum! full-time (more than 3 years)

    Pros

    People, innovation, exciting industry, growth opportunities

    Cons

    Lack of leadership transparency; diversity and inclusion is not a priority

    Advice to ManagementAdvice

    Listen to your people - look at how diverse your employee and customer base is - and then act accordingly

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Ample learning experience, A Structured restaurant operation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Mumbai (India)
    Former Employee - Shift Manager in Mumbai (India)

    I worked at Yum! full-time (less than an year)

    Pros

    Standard Operating System,Training of Staff,Clear Mission and Vision,Sufficient Growth.

    Cons

    Sometimes its hectic operation,Less number of staff than required leads to Time stretch.

    Advice to ManagementAdvice

    Purchase Order planning and Inventory control System needs to be improved.

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    A great company

    • Career Opportunities
    Former Employee - Senior Franchise Coach
    Former Employee - Senior Franchise Coach

    I worked at Yum! full-time (more than 10 years)

    Pros

    Plenty of career opportunities, fantastic culture, great people, international company, 36,000 restaurants worldwide. Lots of internal development,

    Cons

    You need a degree to progress beyond a certain management level.

    Advice to ManagementAdvice

    Live the culture or forget it!

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