ZAGG Reviews

Updated April 14, 2015
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3.3
57 Reviews
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Recommend to a friend
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Randall Hales
31 Ratings

Pros
  • Overall, the atmosphere was nice and people were fun to work with (in 5 reviews)

  • Great people to work with especially management (in 6 reviews)

Cons
  • Work-life Balance needs to be improved for some (in 4 reviews)

  • Our Executive Team only has one member who is the same as well as a completely new board of directors (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Best job I have ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Ontario, CA
    Current Employee - Sales Associate in Ontario, CA

    I have been working at ZAGG part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You are given the freedom to interact with customers the way you see fit.
    Although you have a boss most of the time it is just you there.
    Great with school schedules.

    Cons

    There are only three people working at a cart so if an emergency appears it is hard to get it covered.

    Advice to Management

    Make sure everything is always stocked up and keep a good track of inventory so that you lose very little sales

  2. Where's the leadership?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT

    I worked at ZAGG full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent benefits, free soda if you like that, very good prizes at twice per year company parties.
    Better than average pay for local standards

    Cons

    Keeping people who are either not capable or bad apples, lack of professional development (No advancement opportunities), lack of vision (they think they have it, but don't be fooled), Poor communication (nothing comes downhill from sr management, same message repeated at every company meeting), TOP HEAVY (in sales alone there are 9 directors and VP's to 11 sales people!!), true appreciation is not shown just the typical what have you done for me today but tomorrow look out, poor leadership as can be seen by this list. People are looking over ther shoulder waiting for the next butt chewing or to be let go. No one takes ownership of their job out of fear of doing something wrong. Silos are everywhere and you better stay in yours! A lot of departments are under staffed, over worked and under appreciated. CEO states the exact same message at every meeting. At first you think it is great to have such an engaging CEO until after a couple of months you tire of the repeated message and want some real communication, some real insight, some real leadership.

    Advice to Management

    Spend time with the employees in your department. Get out of the senior suite and spend real time side by side with the grunts. Experience what they are going through. See their struggles. Understand why the morale SUCKS!

  3. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Layton, UT
    Former Employee - Retail Sales Associate in Layton, UT

    I worked at ZAGG part-time (more than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    If you can sell a lot and you get a decent amount of commission, it will be an average paycheck.

    Cons

    If you don't make commission or sales have slowed down for the season it can be pretty boring.

    Advice to Management

    turn the small kiosks into more manageable work areas with larger work space.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ZAGG

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    ZAGG is an exciting place to work for. It is nice to see people working together to reach the same goal.

    Cons

    It is very difficult to feel good about taking time off. I feel like I can never really be "disconnected" from work.

  6. Great work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Repair Technician in Cedar City, UT
    Current Employee - Sales Associate/Repair Technician in Cedar City, UT

    I have been working at ZAGG part-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working at a ZAGG inline store in Cedar City, UT was a great work experience. I got to work in a great work environment and assist in opening up a new location to Cedar City.

    Cons

    Although it was a great work environment, I could have used a lot more hours. I understand the reasoning for it though with just barely opening up a new location.

  7. Love it!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ZAGG full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, work hard, play hard

    Cons

    Tight timelines--a necessary evil of the industry

  8. Helpful (2)

    Quality needs to be prioritized over deadlines.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at ZAGG full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The people are amazing. Benefits and culture are adequate. Values have potential.

    Cons

    Benefits aren't as good as many tech companies in the area. The only value that gets focus is Sense of Urgency.

    Advice to Management

    Listen to the employees when they raise concerns. Stop repeating the same mistakes. You're working people so hard, it might be literally killing them (stress, high blood pressure, lack of sleep, etc.).

  9. Management was difficult.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Northridge, CA
    Former Employee - Sales in Northridge, CA

    I worked at ZAGG full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice environment and you get to meet people. There are a lot of new phones everyday and if you like to learn about them then this is the right place for you. They also have flexible hours.

    Cons

    Management needs to get their act together. The pay was horrible and training was long and they just made it like they didn't want to hire you and waste your time with no pay for training. There is also no room for growth.

  10. Overall ZAGG is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Salt Lake City, UT
    Current Employee - Sales in Salt Lake City, UT

    I have been working at ZAGG full-time (more than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great people, awesome products. ZAGG is always looking to add to the product line up making it a great place for sales people that are willing to work hard and learn new product lines.

    Cons

    There has been a tendency to hold on to employees that do not perform at a high level which has created some discontent with those that do work hard and put in the extra effort.

    Advice to Management

    Move poor performers out more quickly. Hire better qualified people instead of more people at a lower pay structure.

  11. A growing company with great products and a lot of potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PR Manager in Salt Lake City, UT
    Current Employee - PR Manager in Salt Lake City, UT

    I have been working at ZAGG full-time (more than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    ZAGG produces exciting, desirable accessories for handheld electronics. The company culture is high-energy and fast-paced, and there is a great deal of teamwork and cooperation between departments. The upper management has done an excellent job of clearly delineating ZAGG's values and goals while still providing for as much autonomy as possible for most responsibilities. The leadership is generally approachable and friendly, as befitting a company that is still transitioning from a startup phase. The benefits are great, especially for a company of this size.

    Cons

    There has been a great deal of turnover in most of the departments, which leads to an undercurrent of uncertainty for one's status as an employee. As a publicly-traded company, ZAGG has to keep most of their future plans very quiet from even rank-and-file employees -- there is not much that can be done about that, but it is a con, and there is sometimes a sense of having to beg and wrangle information out of people in order to complete some tasks. The regular non-bonus compensation is not terrible, but does leave something to be desired.

    Advice to Management

    I would love to see the management consider cost-of-living increases.

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