ZOLL Medical Reviews

Updated March 22, 2015
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2.6
68 Reviews
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Richard A. Packer
36 Ratings

Pros
  • Good people for the most part -- most want to come in every day and do a good job (in 5 reviews)

  • Flex time and overtime is available, and the build has a nice atrium (in 3 reviews)

Cons
  • Upper management has no idea of the work being done in their departments (in 5 reviews)

  • There is a high turnover level not only in staff but also senior staff and management levels (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. 1 person found this helpful

    No advancement; company is not profitable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at ZOLL Medical full-time (less than a year)

    Pros

    Free bagels and doughnuts on Fridays

    Cons

    Clueless management, temps who work 2+ years without benefits, cliquey environment, no IM system for communication

    Doesn't Recommend
    Negative Outlook
  2. Horrible working experience. Mandatory overtime and then some. Poor management. Favoritism given to wrong people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intake Representative in Pittsburgh, PA
    Former Employee - Intake Representative in Pittsburgh, PA

    I worked at ZOLL Medical full-time (more than a year)

    Pros

    Better than average salary and all the overtime you could want.

    Cons

    They own you! Management will not listen to advice on how to improve workload and work flow.

    Advice to ManagementAdvice

    Wake up! Those you trust and promote are looking to take you down.

    Doesn't Recommend
    Neutral Outlook
  3. Horrible! Beware!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intake Specialist in Pittsburgh, PA
    Current Employee - Intake Specialist in Pittsburgh, PA

    I have been working at ZOLL Medical

    Pros

    Hourly is the only pro.

    Cons

    Constant mandatory over time, the company doesnt care about the patients they only care about the numbers, NO training it is sink or swim, if you have any medical problems at all do not work here at all, i had to fight tooth and nail to get my last pay they paid me 1.50 through direct deposit and i had to fight to get my money owed. Absolutely NO work/life balance.

    Advice to ManagementAdvice

    Give proper training, care about your patients and employees!!!!!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful

    Zoll Lifevest Turnover of Sales Reps Huge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at ZOLL Medical full-time (more than a year)

    Pros

    Good if you want some medical sales experience on resume. Salary plus commission is ok in the short term.

    Cons

    Sales quota increases every month regardless of situation. Company does not give you time to build territory. Once you get behind quota, you can't make money. Doctors and patients get very upset at patient cost for device due to lack of insurance coverage. Even if you get physician to prescribe device, many patients refuse device or can't afford device.
    Two years is a long time for a rep to stay with this company. That should tell you something.

    Advice to ManagementAdvice

    Structure a commission plan that allows reps to build a territory

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Great Company - but a good-ole-boy system

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at ZOLL Medical full-time

    Pros

    Company makes a great product that saves numerous lives daily. Organization is stable and growing at a steady pace and outlook looks great Good employees.

    Cons

    As mentioned consistently in reviews, management is out of touch with reality. Quotas continue to rise significantly while territories constantly shrink. As least in the division I work in, they continue to use some convoluted formula looking at the population density in a given area rather than the actual number of clientele. Promotions are at the whim of management and they promote those who will stroke their ego rather than basing on performance and experience.

    Advice to ManagementAdvice

    Continue to focus on quality rather than quantity. Treat the organization as the worldwide company it has become and not like the good ole boy company it use to be.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful

    Nightmare! Worst company to work for EVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in Los Angeles, CA
    Current Employee - Territory Manager in Los Angeles, CA

    I have been working at ZOLL Medical

    Pros

    There are no pros, its bad from every angle

    Cons

    Compensation plan designed by idiots, split territories without notice, fight sales people on every level. Sales people are treated like bottom feeders. You will make NO money and work tirelessly doing administrative tasks the inept home office staff should accomplish. Complete disconnect with doing the right thing in every instance. Such a poorly managed company with high turnover, can't believe they will survive. No one happy.

    Advice to ManagementAdvice

    Go to business school, learn how to manage a business and market a fairly decent product. It is unbelievable the poor planning and decisions you make. You will drive yourself into the ground.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ZOLL Medical

    Pros

    Growth and sustaninablity are key strategic metrics

    Cons

    Grwoth and sustaiaablity are challenges to lead

    Advice to ManagementAdvice

    Keep foscused on the strategic with out losing sight of "who" supports these effrots

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful

    Territory Manager / Sales Position Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager
    Former Employee - Territory Manager

    I worked at ZOLL Medical full-time (more than a year)

    Pros

    Unique product that can save lives. Product has no competition. Role allows territory manager to partner with doctors and staff to make a difference in the lives of patients and their families. Flexible work environment with good work/life balance. Work out of home office. Generally speaking, the people at Zoll are good to work with. Can make good money if one is fortunate enough to have a good territory. If it wasn't for their sales goal structure, I would rate the company as a 4 or 5.

    Cons

    Sales model is crazy and unrealistic. Territory revenue goals increase the same amount, for every territory in the Nation, every two weeks, regardless of potential or past performance. Eventually, goals grow so much they exceed market potential; making it impossible for the Territory Manager to make good money. A Territory Manager has the best chance of making big money their 1st year and then each year after that goes down because the goal grows so much. The company is also expanding the sales force which is shrinking the size of the territories and limits places for the Territory Manager to go to grow the business. This also limits earning potential. Career opportunities are limited.

    Advice to ManagementAdvice

    Consider changing the sales goal model. That is the main reason turnover is so high within the sales team. Maybe management wants it that way for strategic reasons; however, Zoll is losing a lot of quality and dedicated representatives with established customer relationships because of these goals. Additionally, the company is missing out on recruiting good talent because Zoll Life Vest has developed a reputation for these goals and people don't want to leave a stable situation for one that will likely be short-term.

    Doesn't Recommend
    Positive Outlook
  10. 1 person found this helpful

    A great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Material Handler in Pittsburgh, PA
    Current Employee - Material Handler in Pittsburgh, PA

    I have been working at ZOLL Medical

    Pros

    ZOLL has really great benefits, a fantastic work environment and good leadership within the company.

    Cons

    The only real complaint I have about this company is that, although they do allow many paid days off, holidays are not given off.

    Advice to ManagementAdvice

    Allow bigger space within departments for personal growth.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful

    Frustrating working experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in Boston, MA
    Current Employee - Territory Manager in Boston, MA

    I have been working at ZOLL Medical full-time

    Pros

    excellent technology for a previous unmet need with excellent opportunity to expand skill set and develop strong relationships with customers. Evolving product line and tech improvements on the horizon,

    Cons

    Unrealistic sales quotas, especially as a TM becomes tenured. The workload increases as territory grows but incentive comp flattens out or even declines with time. Turn over rates remain high in and around 25%. Quota attainment based on uncontrollable factors derived from insurance reimbursement that may or may not cover product. very top heavy in management, ranging 7:1 ratio, following a very pharmaceutical like model. no annual review process, making it difficult to gain insight into development and progression.

    Doesn't Recommend
    Neutral Outlook

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