Zara
2.9 of 5 311 reviews
www.zara.com Arteixo, Spain 5000+ Employees

Zara Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

2.9 311 reviews

                             

53% Approve of the CEO

Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera

Pablo Isla Álvarez de Tejera

(116 ratings)

41% of employees recommend this company to a friend
311 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "good pay and bonus every month dependent on how the company does"
    in 17 reviews
  • "Employees dynamic was very positive to the work environment"
    in 12 reviews
Cons:
  • "Necessity to wait three months until you can get your employee discount and uniform"
    in 21 reviews
  • "too much responsibility, long hours, having to stay behind to cash up"
    in 21 reviews
  • Show more review highlights

Reviews

    • No Opinion of CEO

     

    sales

    Anonymous Employee (Former Employee)

    Prosfashion couture
    always in style
    advancing fast if you worth

    Consa lot of work
    I don't have what to say bad about this company

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    My experience with Zara has been great!

    Anonymous Employee (Former Employee)

    ProsOn of the best Pros of this company is the flexibility of hours.

    ConsOne of the biggest cons is the physical endurance that one has to go through.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    sales associate- it was hard

    Anonymous Employee (Former Employee)

    Prosthey had a good pay and it wasnt boring

    Consthey had bad discounts and long hours

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    1 person found this helpful  

    Sales Assoc.

    Sales Associate (Former Employee)
    New York, NY

    ProsGood Pay
    Good Hours (if you want it)
    Dibs on what ever is out

    ConsPoor management
    crappy discount 15%, really?

    Advice to Senior ManagementExplain thoroughly and stop speaking Spanish all the time. It's unfair to non hispanic people such as myself. We don't know what you're saying.

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

     

    Empty promises to keep stringing you along!

    Anonymous Employee (Former Employee)
    Los Angeles, CA

    ProsThey give a decent base pay for just being a sales associate. They provide uniforms that make it very easy and you don't have to pay for them. Also during sale they give almost everyone full time hours (except I have heard that this will change for any one who is not technically full time). They are also very eager to extend short shifts to make them full 8 hour shifts and people are always trying to give shifts away making it easy to add on hours. Customers are friendly and actually make it fun to be at work.

    ConsThey string almost everyone along with empty promises of opportunity to grow in the company. The most qualified people get ignored for promotions (that they are sometimes promised) and instead they promote "favorites", even when the person is incompetent. When giving these "empty promises" they have you do the job without the pay you should be getting or any full time benefits. I have worked in four different Zara stores and seen this happen at every store and with multiple people, myself included.

    Advice to Senior ManagementActually do what you say you are going to do. I have seen so many amazing assets to the company leave because they were being taken advantage of by management. Management only finally decides to do something about it when they are backed into a corner or it is too late. Also, if someone is not doing their job right then they should not have it. I have never seen more unqualified people have management positions in my life. After mistake after mistake after mistake they should be fired instead of just pretending like nothing happened.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    College Job

    Sales Associate and Stock Associate (Former Employee)
    Chicago, IL

    ProsThey sell awesome clothes, and you get to wear a neat uniform which for men changes consistently. Commissioned from sales + hourly which isn't awful.

    ConsBad communication through management. Really ridiculous rules that they try to enforce. Not thorough training for some associates.

    Advice to Senior ManagementBetter training, organization and communication.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    They don't care if you have a family emergency, just get to work!

    Cashier (Current Employee)
    Boston, MA

    Pros$100 gift card at Christmas

    Conshorrible management: managers are the FIRST ones to start rumors and gossip, very childish.
    customers are rude, impatient, and you can't even look at them without being reprimanded.
    you have to look a certain way.
    closing is horrible! be prepared to fold your life away.

    Advice to Senior Managementbe more professional and wiling to help your employees. Everything is not "our fault", you are a MANAGER so please MANAGE us in situations that are beyond our control.

    No, I would not recommend this company to a friend

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    They do not compensate a well.

    Sales Associate (Current Employee)
    Garden City, NY

    ProsYou learn how to become an effective sales associate.

    ConsYou have to be full of energy, this is a very fast pace environment.

    Advice to Senior ManagementManagers are young and has a lack of respect for their associates.

    No, I would not recommend this company to a friend

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    It's retail.

    Sales Associate (Current Employee)
    Stamford, CT

    ProsProvides uniforms so you don't have to figure out what to work every day. The joint commission is nice if you don't like pushing items upon customers, but if you want to make any kind of real commission stay away. Gives decent vacation time to full-time employees.

    ConsTerrible discount (15% is a joke,) lazy/ disorganized managers, management expects you to work after hours, sometimes into the wee hours of the morning.

    Advice to Senior ManagementQuit being so lazy and having your employees do it for you. Step up to the plate. Sales associates have their own tasks to do, and just because you didn't get something done doesn't mean they should suffer.

    No, I would not recommend this company to a friend

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    Horrible place

    Sales Associate (Former Employee)
    New York, NY

    ProsVery flexible hours you pretty much can make your own schedule

    ConsThis place only promotes people who speak spanish.

    Advice to Senior ManagementStop favoring spanish people

    – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Zara reviews and ratings — including employee satisfaction and approval rating for Zara CEO Pablo Isla Álvarez de Tejera. All 311 reviews posted anonymously by Zara employees.