Zara Reviews

Updated September 19, 2014
Updated September 19, 2014
350 Reviews
2.9
350 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
131 Ratings

Review Highlights

Pros
  • good pay and bonus every month dependent on how the company does (in 18 reviews)

  • Employees dynamic was very positive to the work environment (in 12 reviews)


Cons
  • Necessity to wait three months until you can get your employee discount and uniform (in 23 reviews)

  • Rude customers, high turn over rate, 15% discount (in 23 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Cool

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zara

    Pros

    It's a Fashion forward place

    Cons

    No cons at all !

    Advice to ManagementAdvice

    Just stay on task. It's really strict

  2.  

    Expect bitter employees, atmosphere is ok, uniform can be a pain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Dallas, TX
    Current Employee - Sales Associate in Dallas, TX

    I have been working at Zara part-time for less than a year

    Pros

    The products in the store are great, with the exception of a few that have bad zippers or stitching. The employees are nice and work together. Growth within the company is possible and encouraged.

    Cons

    The employee discount could be raised, management is somewhat uptight, the uniform, specifically the shoes are terrible! Let me expand, the shoes cause so much pain when walking and when I've talked to managers about it, they say it's what has to be worn. The shoes don't allow me to be as productive, and the uniform weighs me down when having to move quickly.

    Advice to ManagementAdvice

    Encourage store managers to practice fun activities for employee morale, take suggestions seriously.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Incredibly Disciplined Work Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Zara part-time for less than a year

    Pros

    Zara really knows how to instill a sense of perfection in its employees. Not many other companies, especially in retail, make sure that everything is operating at its best. The work load is high, and a lot of times it does get incredibly stressful, but the employees are amazing, and everyone has a good time working.

    Cons

    The management does not bend when it comes to sick days, or someone covering your shift. If there is any emergency, you will most likely get penalized for missing work. The interview is really thorough - they want to make sure they are hiring the most motivated individuals possible.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good company bad store managers and co workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at Zara part-time for more than a year

    Pros

    great pay for part time
    Job doesn't ask too much
    Although the commission is communal its a great bonus

    Cons

    disliked management
    bad peer leaves the hard workers doing all the work

    Advice to ManagementAdvice

    pay more attention to the employees

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Best Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Administrator  in  Costa Mesa, CA
    Current Employee - Human Resources Administrator in Costa Mesa, CA

    I have been working at Zara full-time for more than a year

    Pros

    -Family kind of environment
    -Time flies
    -Managers are very understanding
    -Flexible schedules

    Cons

    -Very busy and fast, but I enjoy it

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zara

    Pros

    got uniforms commision but not enough pros

    Cons

    bad management long hours no work being done no progress

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Fast-paced environment with constant effort to assist customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Santa Clara, CA
    Current Employee - Sales Associate in Santa Clara, CA

    I have been working at Zara part-time for less than a year

    Pros

    I like the fact that I get a chance to help customers with what they're looking for, whether it's as simple as a bag, or an entire outfit for an interview . The clothes as Zara are unique and I love the style & trend with every new season that approaches.

    Cons

    The discount is pretty much taking the tax off. Employees and friends of employees get 15% and I don't think that's much a of discount really. Other places give that discount if your a student & you don't even need to be working there.

    Advice to ManagementAdvice

    Listen to sales associates with ideas and pay more attention to them, as they are the front line of the business interacting with customers and work the floor with all the products .

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    One of the better retail stores to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Sherman Oaks, CA
    Current Employee - Cashier in Sherman Oaks, CA

    I have been working at Zara part-time for more than a year

    Pros

    Plenty room for movement within the store, even possibility of transferring to different store to be a manager of some sort if you do really well. Pay was pretty decent for a retail store. I think starting was $11. The people at the location where I worked were friendly and helpful. You do get yearly reviews that allows for a chance to get a raise.

    Cons

    Black out dates during holidays. No benefits unless you're full time. Discount was 10 or 15%.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Depends on which Zara store you work in, some may be great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Zara part-time for more than a year

    Pros

    Hours are fine, pay is fine and uniform is provided.

    Cons

    The assistant managers/keyholders at the store I work in would come to work to argue with all employees, assistant managers/keyholders have no respect for all employees(yelling at them to get work done & speaking in a rude manner) & favoritism towards Spanish employees(if you're Spanish you can do whatever you please in the store, oh, and you can tell some lies about other employees and get them in trouble too).

    Advice to ManagementAdvice

    I do not even know how the managers can last so long in this company. LOL

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Part time sales associate

    Former Employee - Sales Associate  in  Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA

    I worked at Zara part-time for less than a year

    Pros

    Good place to work as student.

    Cons

    You have to do the best you can and you a well paid

    Advice to ManagementAdvice

    Hard worker and dont be stressful

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