Zara

  www.zara.com
  www.zara.com

Zara Reviews

Updated November 24, 2014
Updated November 24, 2014
396 Reviews
2.9
396 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
145 Ratings

Review Highlights

Pros
  • people are nice good pay and its good for students who just want spare pocket money and part time (in 20 reviews)

  • fast paced, lots of interaction with customers, decent pay, hiring process is inefficient and tedious (in 18 reviews)


Cons
  • Necessity to wait three months until you can get your employee discount and uniform (in 27 reviews)

  • Rude customers, high turn over rate, 15% discount (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Zara roosevelt field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Garden City, NY
    Former Employee - Sales Associate in Garden City, NY

    I worked at Zara part-time (more than an year)

    Pros

    Co workers and team work.

    Cons

    Management depends on stronger people, breaks sometimes aren't until 6 hrs into shift, disorganized, gossipy, unprofessional managers, favortism, everyone is fake when corporate comes around, oh and petty.

    Advice to ManagementAdvice

    Listen to your associates instead of gossiping

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Head Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Head Cashier in New York, NY
    Current Employee - Assistant Head Cashier in New York, NY

    I have been working at Zara full-time (more than 3 years)

    Pros

    Fast paced, grew fast in the company.

    Cons

    can be overwhelming at times

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY

    I worked at Zara part-time (more than an year)

    Pros

    Global commission is a nice addition to the paycheck. Good pay for the long hours. My managers were great, as were most of my co-workers. Very busy store with lots to learn and do.

    Cons

    I have seen some unkind management. Corporate is miserable. The employee discount could be better.
    Busy stores, sometimes overwhelmingly so. Not a place to work for the faint of heart.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Former worker at SF Post STreet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandiser in San Francisco, CA
    Former Employee - Merchandiser in San Francisco, CA

    I worked at Zara full-time

    Pros

    You meet a lot of nice customers from all over the world who come in with a desire to look fashion forward but on a budget. If you like poeple, and have no plroblem multi tasking, this is the place for you.. But you must be ready to work, especially during holidays.. Oh and for a retail store, the pay is great, and the benefits are amazing!!

    Cons

    Lack of communication with managers. Difficult to get promotions. Not much overtime offered. Employee discount is very low, only 15%. The uniform is a pain, only managers et to wear their own Zara clothing...

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It's ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY

    I worked at Zara part-time (more than an year)

    Pros

    You receive commission based off of how many hours you work and not based off of any personal sales.

    Cons

    The employee discount sucks and uniforms are terrible quality.

    Advice to ManagementAdvice

    Be kinder to your employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Associate in Wayne, NJ
    Current Employee - Stock Associate in Wayne, NJ

    I have been working at Zara part-time (less than an year)

    Pros

    Great experience in the retail industry.

    Cons

    If fashion isn't your whole life, you will not enjoy or thrive in this company. Much like any other major fashion company.

    Advice to ManagementAdvice

    Don't be so cliquish.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Working in Zara

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zara part-time

    Pros

    Great staff. They train you in every department of the store

    Cons

    not enough hours for full time

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zara part-time

    Pros

    The salary was decent even for my super part time schedule. Was paid store commission which helped a lot. They were willing to work with me when I wanted to change my position from cashier to sales.

    Cons

    The co-worker are extremely immature and rude…definitely a work environment for high schoolers or college students.

    Advice to ManagementAdvice

    The training definitely needs some tightening up…as a newbie you should go over everything step by step job policies, benefits, requirements and job descriptions….not everyone is going to to know how to operate if they have never worked there.

    Recommends
  10.  

    Coroporate needs to appreciate their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Los Angeles, CA
    Current Employee - Department Manager in Los Angeles, CA

    I have been working at Zara full-time (more than 3 years)

    Pros

    Great salary and opportunity for growth.

    Cons

    Company is solely based on politics. HR managers do not really have HR experience. Favoritism is clearly evident in how corporate operates.

    Approves of CEO
  11.  

    Awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Seattle, WA
    Current Employee - Sales Associate/Cashier in Seattle, WA

    I have been working at Zara full-time (less than an year)

    Pros

    I honestly enjoy working at Zara's, I think we have a great team! I love how the managers work together with the rest of the employees, it's hard to tell who's management or not because everyone just does an amazing job working together. It really does take a village to get things done! I also think it's pretty amazing how you have so many people who are willing to train you in any department. if you are someone who is looking for hours, this is for you!

    Cons

    Closing was a bit lengthy for me, perhaps a system that allows the employees distribute their time so that it doesn't take long to close. But that is also something that is complicated to do in retail, I think it kinda comes with the whole retail idea.

    Advice to ManagementAdvice

    I think it would be great if your employees could get a higher percentage for their discount, it's a bit disappointing. Work shoes are not comfortable for the lengthy working hours.

    Recommends
    Positive Outlook
    No opinion of CEO

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