Zara Reviews

Updated April 21, 2015
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2.9
497 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
171 Ratings

Pros
  • Multitasking, fast paced enviroment, international experience (in 22 reviews)

  • people are nice good pay and its good for students who just want spare pocket money and part time (in 21 reviews)

Cons
  • Necessity to wait three months until you can get your employee discount and uniform (in 31 reviews)

  • 15% discount does not allow for an affordable way to consistently represent the brand (in 28 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zara

    Pros

    fast and upbeat.
    Learned a lot.
    good hours.

    Cons

    cold culture.
    asks you to do 1 million things at once

    Advice to Management

    need more personality

  2. Very stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zara

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    I have been working at Zara for almost 5 years and Ive met Great people I've had Decent pay and the company does give opportunity for growth

    Cons

    Long hours, very stressful, there are many tasks and demands from corporate and not enough resources aka hours. It can be very overwhelming

  3. Average Retail Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zara

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Surrounded by clothing I was interested, got to have an insider perspective on fast fashion

    Cons

    Departments are not in sync

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Amazing....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Zara

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Discounts, see up coming trends, networking with customers, styling customers

    Cons

    Sometimes chaotic..... depending on management who's on duty at the time. Management team needs to be consistent across the board

    Advice to Management

    Be consistent across the board, coach and develop associates who may want to grow within the company.

  6. General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zara full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    This company pays external hires very well.

    Cons

    The GM role expectations is too much for one person

  7. Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Zara part-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay. Nice team. Always busy. Great fashion.

    Cons

    Somewhat unorganized when head manager was absent.

    Advice to Management

    Take more time to train employees, some people want to made more useful than just for cleaning up the sales floor and fitting room.

  8. No Black Managers

    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Zara part-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Diverse hiring of sales assoiates.

    Cons

    While there are very diverse sales associates, there are not many managers of color.

    Advice to Management

    Hire more managers of color and promote from within.

  9.  Assisting customers with questions, needs and purchases.
     Attending weekly sales meetings.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Tunis, MI
    Former Employee - Sales Assistant in Tunis, MI

    I worked at Zara full-time (more than 8 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Use sales experience, positive interaction, and team handling abilities to generate optimal operations results and achieve ever-increasing customer satisfaction and sales figures

    Cons

    salary not efficient at all

    Advice to Management

    • Personal and company success driven: Result-oriented and highly responsible.
    • Know-how to promote, demonstrate and sell.
    • Patient and exceptional customer-service: Experience in guiding customers towards optimal sales.
    • Promotion and advertising skills of high level: Excellent communication and interpersonal skills.

  10. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zara full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    All pros from the beginning are gone

    Cons

    Poor leadership from corporate office. Lack of clear direction, transparency and fairness. Promotions given based on favoritism and what would be less expensive for the company.

    Advice to Management

    Change country Directors.

  11. Ups and Downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Zara part-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay is the biggest perk, $12/hr in New York City (I can't speak for other cities). There is ALWAYS something to do, depending on the location where you work and what department. Women's department is hectic and the busiest, but you never just look around for work or pretend to be busy. There is possibility of moving up, since the company openly hires from the inside before hiring outside higher positions. Also, you meet great people!

    Cons

    Stores are mismanaged. There is no communication between departments and between employees and managers. Schedules are almost always messed up, so you have to go through the process of playing telephone with managers and looking for someone to take your shift. Employee discount is terrible, only 15%, and that's after 3 months of working. Speaking of promotions, most of the people holding corporate or high paying jobs in ZARA are all from Spain. Maybe it's just because I work near the corporate office in NYC, but it is true.

    Advice to Management

    Do more 1-on-1 with your employees. Try changing up departments, instead of sticking employees in one department. Open up communication and not be so condescending towards people in lower positions.

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