Zara Reviews

Updated October 19, 2014
Updated October 19, 2014
367 Reviews
2.9
367 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
136 Ratings

Review Highlights

Pros
  • people are nice good pay and its good for students who just want spare pocket money and part time (in 19 reviews)

  • fast paced, lots of interaction with customers, decent pay, hiring process is inefficient and tedious (in 14 reviews)


Cons
  • Necessity to wait three months until you can get your employee discount and uniform (in 27 reviews)

  • Rude customers, high turn over rate, 15% discount (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Zara part-time (less than an year)

    Pros

    pay was good 10 dollars per hour

    Cons

    too much to do, not enough time to do it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Skokie, IL
    Current Employee - Sales Associate in Skokie, IL

    I have been working at Zara part-time (more than 3 years)

    Pros

    People, flexible, area, work-life balance, traning

    Cons

    Management, people, hours, values, drama

    Advice to ManagementAdvice

    do better

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Poor Management, Bad and little hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Seattle, WA
    Current Employee - Sales Associate in Seattle, WA

    I have been working at Zara part-time (less than an year)

    Pros

    Fun young and energetic co-workers. The store is really nice to work at. Have a great full suit to wear.

    Cons

    Awful management. Poor schedule, They have been giving me 5 to close shifts all week. Their part time means 20 hours. Management likes to make you stay until 10:30 on Saturday nights.

    Advice to ManagementAdvice

    I feel my manager never appreciate the works we did for them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Worked with great people who trained me very well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Zara part-time (more than an year)

    Pros

    Great team of people-they motivated you to work hard. If you wanted to try something different, you would ask the manager and it would be done.

    Cons

    Taking inventory and marking down product had a very outdated process. Low employee discount.

    Advice to ManagementAdvice

    I think they were doing a great job. They trusted everyone to do their job and wanted you to succeed.

    Recommends
    Disapproves of CEO
  6. 1 person found this helpful  

    Faced paced, but you better WERK!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in San Diego, CA
    Current Employee - Cashier in San Diego, CA

    I have been working at Zara part-time (more than an year)

    Pros

    -pay higher than most entry level retail jobs
    -clothes
    -people
    -can move up if you're willing to work for it

    Cons

    -if you're not ready to put in hard work with a lot of hours, this isnt for you
    -customers sometimes can expect too much of a fast fashion retailer

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Zara

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zara part-time

    Pros

    Good Pay and works with scheduling

    Cons

    Bad environment, management and customers

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    Very faced paced and ON YOUR FEET!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Zara part-time (less than an year)

    Pros

    If you really want to learn about the fashion world and how retail actually works, Zara is the place to work. Their expectations are HIGH. Good management and other employees. Managers are willing to help you and teach you.

    Cons

    Fast paced. Training was one day only and from personal experience, I barely learned ANYTHING except how to fold clothes and where they go. They expect for you to know EVERYTHING. After a month of working there, I still had a lot to learn.

    Advice to ManagementAdvice

    Please be patient and reasonable with your workers.

    Recommends
  9. 1 person found this helpful  

    Empty promises to keep stringing you along!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Zara part-time

    Pros

    They give a decent base pay for just being a sales associate. They provide uniforms that make it very easy and you don't have to pay for them. Also during sale they give almost everyone full time hours (except I have heard that this will change for any one who is not technically full time). They are also very eager to extend short shifts to make them full 8 hour shifts and people are always trying to give shifts away making it easy to add on hours. Customers are friendly and actually make it fun to be at work.

    Cons

    They string almost everyone along with empty promises of opportunity to grow in the company. The most qualified people get ignored for promotions (that they are sometimes promised) and instead they promote "favorites", even when the person is incompetent. When giving these "empty promises" they have you do the job without the pay you should be getting or any full time benefits. I have worked in four different Zara stores and seen this happen at every store and with multiple people, myself included.

    Advice to ManagementAdvice

    Actually do what you say you are going to do. I have seen so many amazing assets to the company leave because they were being taken advantage of by management. Management only finally decides to do something about it when they are backed into a corner or it is too late. Also, if someone is not doing their job right then they should not have it. I have never seen more unqualified people have management positions in my life. After mistake after mistake after mistake they should be fired instead of just pretending like nothing happened.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Sales Assoc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Zara part-time (less than an year)

    Pros

    Good Pay
    Good Hours (if you want it)
    Dibs on what ever is out

    Cons

    Poor management
    crappy discount 15%, really?

    Advice to ManagementAdvice

    Explain thoroughly and stop speaking Spanish all the time. It's unfair to non hispanic people such as myself. We don't know what you're saying.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    sales

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zara part-time (more than an year)

    Pros

    fashion couture
    always in style
    advancing fast if you worth

    Cons

    a lot of work
    I don't have what to say bad about this company

    Recommends
    Positive Outlook
    No opinion of CEO

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