Zaxby's Reviews

Updated September 11, 2014
Updated September 11, 2014
110 Reviews
3.3
110 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zaxby's President and CEO Zach W. McLeroy
Zach W. McLeroy
47 Ratings

Review Highlights

Pros
  • Depending on location great people to work alongside (in 7 reviews)

  • You work with cool people, you get a 50% discount on food, and that's it (in 4 reviews)


Cons
  • Pay was minimum wage when I worked for this company (in 9 reviews)

  • Very stressful environment, little pay, understaffed at times, rude customers, negative co-workers (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I couldn't be happier!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Suwanee, GA
    Current Employee - General Manager in Suwanee, GA

    I have been working at Zaxby's full-time for more than 5 years

    Pros

    Very flexible, easy job, hours aren't long. The atmosphere is awesome. Love the concept! Corporate is the way to go. I wouldn't work for a franchise.

    Cons

    Can't find good help. No one wants to work accept teenagers. Thank you Obama Care

    Advice to ManagementAdvice

    I would be giving advice to myself!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Cleveland, TN
    Former Employee - Assistant Manager in Cleveland, TN

    I worked at Zaxby's full-time for more than 5 years

    Pros

    Very nice corp to deal with. Even though most of the locations are privately owned, you still get to deal with the corp side of things a few times a year.

    Cons

    Finding the RIGHT owners to work for. I worked for a few different owners in my course of 7 years and one of them was terrible and cheap, the other two were GREAT!

    Advice to ManagementAdvice

    Screen your owners a little bit more before letting them get into the business.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It was great way to gain experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Dallas, GA
    Former Employee - Cashier in Dallas, GA

    I worked at Zaxby's part-time for less than a year

    Pros

    Meeting great people and working with hard working co workers.

    Cons

    None really. I got my promotion for my hard work at keeping my work place clean.

    Advice to ManagementAdvice

    Always work hard and keep the dining room clean.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    An experience everyone should have!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook  in  Columbus, GA
    Current Employee - Cook in Columbus, GA

    I have been working at Zaxby's part-time for more than a year

    Pros

    I love the flexibility, yet the amazing hours. I work 35+ hours a week and go to school full time with no problem.

    Cons

    Rude, picky customers with difficult orders.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good fast food job for beginning employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook
    Former Employee - Cook

    I worked at Zaxby's part-time for more than a year

    Pros

    Great concern for customers. They are also concerned with fast food times, and making sure that there is great tasting food. Managers treat employees fairly and deal with customers appropriately.

    Cons

    The employees need to have a more friendly attitude when taking orders and helping customers. Some managers are somewhat harsh on the employees. Some trainers do not teach new employees the right way to do things.

    Advice to ManagementAdvice

    Consider more promotion opportunities and making sure your managers are training correctly.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    i cooked cleaned mopped took out the trash stocked the shelves i did what i was asked and more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook/Cashier  in  Hartwell, GA
    Former Employee - Cook/Cashier in Hartwell, GA

    I worked at Zaxby's part-time for more than a year

    Pros

    zaxby is a fun place to work highly motivated people some good managers and everybody helps out when its needed

    Cons

    no challenges really if you do things on time the work wont catch up with you at the end of the day

    Advice to ManagementAdvice

    do what is needed and everything is easy

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    It's the (fast) food industry, it can only offer so much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook/Cashier
    Former Employee - Cook/Cashier

    I worked at Zaxby's part-time for more than 5 years

    Pros

    Friendly people, granted raises when requested. Extra hours if more income was needed. Training was adequate.

    Cons

    Management was lacking or underachieving. Wages were low. Attitudes were not so positive (once again it is the fast food industry, the tasks are obviously not desirable).

    Advice to ManagementAdvice

    Tuition reimbursement to a percentage.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Great but horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Chamblee, GA
    Former Employee - Cashier in Chamblee, GA

    I worked at Zaxby's full-time for less than a year

    Pros

    I enjoyed working for zaxbys my whole 11 months. I love the positive up vibe of the names of the products. I enjoyed fulfilling zaxbys mission statement everyday of the week I had worked. Not I only did I enrich lives,but zaxbys enriched mines from the first day I became an employer.Corporate trained me very well that within my first couple of months I was given a shiftleader position. Of course every work place has its ups and downs. I moved to a different store in January 2014. Thats when things went down hill. I want to thank zaxbys upper hand for the great experience and the pleasure of working for such a good company. Chick fil a has nothing on zaxbys!

    Cons

    As I mentioned above that I began to work at another zaxbys. I just lost my job due to violence in the work place from owner of the store. I called zaxbys corporate line to let then know what happened . I have yet recieved a phone call back pertaining my incident. Maybe corporate can be more considerate and concerned about there minimum wage workers.

    Advice to ManagementAdvice

    Care about your employees and complete them on their great work. Dont be so negative and down talk us. Understand the real meaning of manager when you take that role up.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Ehh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook/Cashier  in  Oxford, AL
    Current Employee - Cook/Cashier in Oxford, AL

    I have been working at Zaxby's part-time for less than a year

    Pros

    Friendly co-workers, easy paced work.

    Cons

    Negative managers, low pay, nor much room to grow

    Advice to ManagementAdvice

    POSITIVE REINFORCEMENT

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good first job, bad hours

    Current Employee - Crew Member  in  Commerce, GA
    Current Employee - Crew Member in Commerce, GA

    I have been working at Zaxby's part-time for more than 5 years

    Pros

    The crew and management is friendly and usually fair.

    Cons

    You are only allowed to have 29 hours

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