Zaxby's

  www.zaxbys.com
  www.zaxbys.com

Zaxby's Reviews

Updated December 14, 2014
Updated December 14, 2014
134 Reviews
3.2
134 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zaxby's President and CEO Zach W. McLeroy
Zach W. McLeroy
55 Ratings

Review Highlights

Pros
  • great environment for both staff and customers, and flexible hours (in 7 reviews)

  • Great Learning experience, Awesome Work environment (in 7 reviews)


Cons
  • Low minimum wage pay with heavy work load (in 11 reviews)

  • Dealing with bad management, dealing with rude customers, and having to have under 29 hours a week (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great franchise to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Asheville, NC
    Current Employee - Assistant Manager in Asheville, NC

    I have been working at Zaxby's full-time (more than an year)

    Pros

    They care about their employees.

    Cons

    Benefits offered are almost useless.

    Advice to ManagementAdvice

    Doing a great job. Regular employees need more than a discount insurance plan.

    Recommends
    Positive Outlook
  2.  

    Great starter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Macon, GA
    Current Employee - Cook in Macon, GA

    I have been working at Zaxby's full-time (more than 3 years)

    Pros

    Easy to learn, great place to work

    Cons

    Few opportunities to move up, crazy work schedules

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Chattanooga, TN
    Former Employee - Cashier in Chattanooga, TN

    I worked at Zaxby's

    Pros

    Discounted food is always a plus

    Cons

    Low pay but it's general labor

    Advice to ManagementAdvice

    I mean it is what it is.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Working as a cashier really does test a person's patience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Greenville, SC
    Current Employee - Cashier in Greenville, SC

    I have been working at Zaxby's part-time (less than an year)

    Pros

    The employee discount, my coworkers (most of them), and there is a really easy-going vibe at work most of the time.

    Cons

    Not very flexible scheduling, paid too little for all the work that is expected, Not really informed of changes immediately.

    Advice to ManagementAdvice

    chill

    Recommends
    Neutral Outlook
  6.  

    It's okay, could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Seneca, SC
    Current Employee - Assistant Manager in Seneca, SC

    I have been working at Zaxby's full-time (more than 3 years)

    Pros

    The people. That's from the employees to your regular customers. It's home away from home.

    Cons

    The hours. The complaints. The stress.

    Advice to ManagementAdvice

    Get back with the shift management, made my life so much easier.

    Doesn't Recommend
    Neutral Outlook
  7.  

    Zaxby's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Seymour, TN
    Current Employee - Cook in Seymour, TN

    I have been working at Zaxby's part-time (less than an year)

    Pros

    A lot of hours and easy work, hiring was quick

    Cons

    low pay,dealing with immature managers and coworker

    Advice to ManagementAdvice

    Pay people what they deserve maybe then you will get what you deserve.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Erwin, NC
    Current Employee - Cook in Erwin, NC

    I have been working at Zaxby's part-time (less than an year)

    Pros

    I have been working at Zaxby's for a while now. As I am also a writer, therefore a critic, As all critics must come to face with is the fact that some may like our opinion, sometimes the hunk of scrap you keep in your back yard is worth more than what anyone can tell you. The responses on here are cliche, I must agree on the majority, there are great people to work with, most of them. there are flexible hours.

    Cons

    Pay is low, takes a long time to work up the chain.

    Advice to ManagementAdvice

    If you have an employees that would like to move up the chain. And trying there hardest, as I have. Learning everything in the position he applied for, and doing his/ her best to learn the other thing that they have nothing to do with because they do not have to. Are never late and comes in every time they are called in when they are called in. I believe that is a good work ethic, and shows they want to move up. I think the least management could do is give them a chance when they could to let them try at a higher responsibility. Moving up.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Spring, TX
    Former Employee - Crew Member in Spring, TX

    I worked at Zaxby's (more than an year)

    Pros

    Great work environment and friendly customers

    Cons

    Low minimum wage pay with heavy work load

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Enlightening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Athens, GA
    Current Employee - Cook in Athens, GA

    I have been working at Zaxby's part-time (more than an year)

    Pros

    Learn to work as a team. Have to learn how lead and Follow. Must be willing to cooperate and allow the store function with your team's help.

    Cons

    Can become overhelming and irritating sure to the rushes and complaining customers who just want free food. Just have to be patient and slow to anger.

    Advice to ManagementAdvice

    Allow for more flexibility in innovation and creativity from the workers.

    No opinion of CEO
  11.  

    Cashier

    Current Employee - Cashier in Jacksonville, FL
    Current Employee - Cashier in Jacksonville, FL

    I have been working at Zaxby's part-time (more than an year)

    Pros

    Great company to work for, had a great loving team. Really got to make my own schedule so that was always a plus. Will always have a job with Zaxbys.

    Cons

    The pay was not so great, i was only making around $9 bucks an hour. There is little room for improvement hopefully this gets better for employees in the long run.

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