Zaxby's Reviews

Updated March 24, 2015
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3.2
164 Reviews
Rating Trends
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Approve of CEO
Zaxby's President and CEO Zach W. McLeroy
Zach W. McLeroy
66 Ratings

Pros
  • great environment for both staff and customers, and flexible hours (in 7 reviews)

  • Great Learning experience, Awesome Work environment (in 7 reviews)

Cons
  • Low minimum wage pay with heavy work load (in 11 reviews)

  • Dealing with bad management, dealing with rude customers, and having to have under 29 hours a week (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. it has been a great time working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Decatur, AL
    Current Employee - Cashier in Decatur, AL

    I have been working at Zaxby's part-time (less than a year)

    Pros

    it very good with giving hours if needed, the people are friendly and nice, people respect each other .

    Cons

    you get paid weekly , and we don't get free food that's all

    Advice to ManagementAdvice

    it's really well keep, its a clean environment, and they keep things up to date

    Recommends
  2. It's an okay working environment. Very messy a lot of times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook in Birmingham, AL
    Former Employee - Cook in Birmingham, AL

    I worked at Zaxby's part-time (more than a year)

    Pros

    50% off on days you work. That's the only pro I can think of.

    Cons

    Alot of people can be lazy and things won't get done.

    Advice to ManagementAdvice

    Make the cashiers do something. All they do is sit around and do not a whole lot. They make the cooks do all of their dishes and take out the trash for them. I understand they are supposed to do cashier and drive but they have time because they show it by being on their phones, etc. This isn't every store but a lot of stores the cashiers get it off easy for the same, if not more pay. I hope you listen and make it a more fair working environment and less harsh on the cooks. We have feelings too. Thanks <3

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. An okay company. The area supervisor in this area is awful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant in Elizabethtown, KY
    Current Employee - Assistant in Elizabethtown, KY

    I have been working at Zaxby's full-time (more than 3 years)

    Pros

    Slow paced fast food. Easy to learn.

    Cons

    Hard to move up unless you "have an in."

    Advice to ManagementAdvice

    Promote area supervisors that earn their job and don't "fake it until they make it."

    Doesn't Recommend
    Negative Outlook
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  5. Not bad if temporary!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Prep Cook in Richmond, KY
    Current Employee - Cashier/Prep Cook in Richmond, KY

    I have been working at Zaxby's

    Pros

    50% discount
    Crew dinners
    Free drinks
    Take off work whenever
    Meeting friends

    Cons

    Poor management
    Really slow days
    Hours fluctuate, 40hrs 1 week, 15 the next

    Advice to ManagementAdvice

    Learn how to organize your paper work, communicate with each other about issues, concerns.

    Doesn't Recommend
    Negative Outlook
  6. It was okay.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Lithonia, GA
    Former Employee - Sales Associate/Cashier in Lithonia, GA

    I worked at Zaxby's part-time (more than a year)

    Pros

    The days go by fast.

    Cons

    To get a raise here you had to take a test.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7. Has been a super experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier, Cook in Easley, SC
    Current Employee - Cashier, Cook in Easley, SC

    I have been working at Zaxby's

    Pros

    Working with people of all ages, have an chance to have my voice heard.

    Cons

    Smell like grease all the time

    Advice to ManagementAdvice

    Doing super job.

    Recommends
    Positive Outlook
    Approves of CEO
  8. I have worked for Zaxby's 9 months now!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Zaxby's part-time (less than a year)

    Pros

    They are flexible and work with your hours.
    Deals on Foods

    Cons

    You cannot work over 29 hours a week.
    Poor management

    Advice to ManagementAdvice

    Work together with employees more

    Recommends
    Neutral Outlook
    Approves of CEO
  9. It is a challenging job & requires hard work being a night cook.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member/Grill Cook in Conyers, GA
    Current Employee - Crew Member/Grill Cook in Conyers, GA

    I have been working at Zaxby's

    Pros

    It's a great work place

    Cons

    Can get stressful on busy day and employees can be mouthy

    Advice to ManagementAdvice

    Provide better training for new employees

    Recommends
    Positive Outlook
  10. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zaxby's

    Pros

    They have one of the best customer service oriented workers.

    Cons

    Long hours standing, give us a chair of some sort.

    Advice to ManagementAdvice

    Give better breaks.

    Recommends
    Positive Outlook
  11. Management was in shambles, but kept it together through changes in structure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook in Auburn, AL
    Former Employee - Cook in Auburn, AL

    I worked at Zaxby's part-time (less than a year)

    Pros

    Good work for a summer job.
    Decent hours for a summer job.
    Hard, but doable workload.
    Plenty of variety of tasks to do, even if just working in the kitchen.

    Cons

    Management seemed to be very disorganized when I started.
    High turnover rate.
    Minimum wage pay.
    Low hours if needing full time work.

    Recommends
    Neutral Outlook
    No opinion of CEO

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