Zaxby's Reviews

Updated July 3, 2015
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3.2
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Zaxby's President and CEO Zach W. McLeroy
Zach W. McLeroy
79 Ratings

Pros
  • great environment for both staff and customers, and flexible hours (in 7 reviews)

  • Great work environment and friendly customers (in 7 reviews)

Cons
  • Maybe corporate can be more considerate and concerned about there minimum wage workers (in 11 reviews)

  • Dealing with bad management, dealing with rude customers, and having to have under 29 hours a week (in 5 reviews)

More Pros and Cons

207 Employee Reviews

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  1. Typical part time service job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier and Cook in Johnson City, TN
    Former Employee - Cashier and Cook in Johnson City, TN

    I worked at Zaxby's part-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Easy. Management was friendly, never had any issues. The schedule was super flexible mostly, and I could work after school and on weekends.

    Cons

    You get some idiots that wash through now and again but otherwise it was a good experience. I hated dealing with day shifts issues that they would always leave for nights.

    Advice to Management

    Take more time in the hiring process to make sure you aren't hiring idiots. When a guy pours fryer grease all over the kitchen at 400 degrees you probably picked a moron.


  2. Zaxbys

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Chesapeake, VA
    Former Employee - Assistant Manager in Chesapeake, VA

    I worked at Zaxby's full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Its easy to advance in your career..

    Cons

    They are not professional..nor are they family oriented..


  3. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Augusta, GA
    Current Employee - Assistant Manager in Augusta, GA

    I have been working at Zaxby's full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great growth. Decent pay for good managers. Zaxbys promotes within depending on work ethic. If you work for a good general manager they will get you promotion ready.

    Cons

    As a part time entry level position for hourly employees you only get high school applications. Increase rate of pay and the quality of applications will change.

    Advice to Management

    Help do your part to get rid of Obama care so we can provide our staff with more than 28 hours a week.


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  5. Do not work here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Kingsland, GA
    Current Employee - Cook in Kingsland, GA

    I have been working at Zaxby's part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent Hours, Decent employee discount

    Cons

    No possibility for advancement in company, Horrible working conditions, faulty equipment, plays favorites, does not train all employees with same standards


  6. Zaxby's Management Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Savannah, GA
    Current Employee - Anonymous Employee in Savannah, GA

    I have been working at Zaxby's full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very structured daily schedule. The product is great. All the processes in food preparation and paperwork work are tried and true.

    Cons

    Each franchise unit is different. Some have excellent benefits packages, others, not so much. Don't agree to anything without getting benefits package in writing.

    Advice to Management

    Take good notes during training period. There is a lot to learn. Return frequently to the learning website. There are often additions and changes to processes.


  7. Nice work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zaxby's part-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay. Good managers. Good training. Good equipment.

    Cons

    nothing really too bad about the place. Very fast paced, but easy to catch on.

    Advice to Management

    Be more friendly.


  8. Part time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Cashier in Metter, GA
    Current Employee - Part Time Cashier in Metter, GA

    I have been working at Zaxby's part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    It gives you good experience

    Cons

    If your not up for all the hard work its not a place for you


  9. Cashier/cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Cook in Sumter, SC
    Former Employee - Cashier/Cook in Sumter, SC

    I worked at Zaxby's full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I love working as a team and working with costmers

    Cons

    theres really none if I had to chose the attitudes

    Advice to Management

    None


  10. Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zaxby's full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Zaxby's is a great company to work for! Everyone preaches culture, but it really is what makes zaxby's so great!

    Cons

    Having to ask off to be home on the weekend is quite frustrating but it's not the worst


  11. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Greenville, SC
    Current Employee - Cashier in Greenville, SC

    I have been working at Zaxby's part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Strong friendship bonds developed between employees, relaxed working environment most of the time, managers are also friends, 30 minute breaks on any shift over 4 hours. Very flexible scheduling and if you know how to do your job and actually do your best...you WILL get hours.

    Cons

    Inconsistencies with information given to customers = customers asking for something and not being able to get it a second time due to manager on duty. Not much positive reinforcement. VERY unreliable employees (mostly cooks).

    Advice to Management

    Train people better, hire reliable employees, stop putting so much pressure on cashiers...we can't help that the customer changed his/her order at the window after already paying for the first one.



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