Zayo Reviews

Current Employee – been working at Zayo full-time for more than a year

Pros – Good experience for people willing to dive in and learn.
Great leaders, who work harder than you do.
Profitable telecom company with a focus on driving shareholder value.
Great products with great service.

Cons – Could use more help--sometimes runs a little lean on staff which causes people to work more than a normal set of hours.
Work life balance is a bit tilted to far in the work direction.
Could give more shares to more members of the team based on efforts/accomplishments--very open ended and random.

Advice to Senior Management – Make it a bit more fun--and it could free people to have more ideas and less stress--better customer service.
Hire a few more here and there...more help could get more business.
Make fewer changes...sometimes steady state builds expertise.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Zayo full-time for more than 3 years

Pros – Like many Zayoites, I came here from another telecom down the pike. Not for salary - they paid me more. Not for benefits - theirs were better. I liked and was liked by most everyone I worked with. Nor was it for a chance to get rich quick - I forgot about that after 2002. I was bored and felt that every day my skills that were unused at the other place were going stale and rusty. And nobody particularly cared that I wasn't being utilized well.

That is not the case at Zayo. I am doing what I love and people want more of what I do. I feel like I am part of a team of creative,innovative people pushing themselves to do well. Maybe, as some say, the ownership shares will turn out to be illusion. But they are a sounder investment than any 401K plan - they are an investment in me and my teammates. They enable us to think as owners of the company and focus on being profitable at the lowest levels to which we can drive that measure.

I'm not fond of venture capitalists. Their insatiable greed pillages the economy, I feel. But what Dan Caruso and his team are doing is something different. We are showing that it doesn't take magic to get good returns on investment -- it takes running a business as a business, measuring what counts and then running from the measures.

Do we work hard? Darn straight. Is there a whip at our backs or a carrot in front of us? Not so much either: We at Zayo largely work hard because it is fun and exciting to do so. Beats sitting around doing nothing, at any wage.

Cons – Our work-life balance sucks. But that is as much the fault that so many of us are endorphine addicts as anything. I've read much about how the company could care more, do more for employees, have better benefits. I don't buy it. My family is what is important to me, and if I work 20 hours a week more than most people, I also can work from home often and see my family for lunch. What I don't like is having to go to Louisville and waste a day of work so someone can see my face without a camera.

Advice to Senior Management – 1. Get over the HQ-centric mentality that there is any cultural value to having people in Louisville office (or is it Boulder, now). The more Zayo works at home the happier everyone will be. Let our numbers be our measure.

2. Invite families and spouses and significant others to more company events. We really don't go to work for the social life there.

3. As far as running the business as a business: Steady as she goes, helm.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Zayo full-time for more than 3 years

Pros – Zayo allows room for creative ideas and listens to all staff before implementing new process. Zayo challenges their employees to be more autonomous and innovative with their individual roles as well as on a company wide scale. It is a company which pushes hard and expects positive results. However, Zayo is great at compensating people who go above and beyond their expectations. Zayo is lightyears ahead of its competition; keeping on par with technology advancements and industry shifts.

Cons – With acquisition and merger there can be a constant flow of change in roles, internal organization, and process. This can be unmanageable for some individuals.

Advice to Senior Management – Need more aggressive benefits plans. Staffing in some departments is lighter than it should be.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Zayo full-time for more than a year

Pros – Fast paced, opportunities for advancement for hard workers, a transparent atmosphere where the execs are open about plans, fast growing company on the rise

Cons – I don't think it's really a con, unless you're against working hard, but there are some very busy times

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Zayo full-time

Pros – Having watched the dot com bubble burst, the banking meltdown, real estate collapse, and recession happen all within a decade brings to light a question - who is telling the truth? Zayo is fully transparent - not the story about what you want to hear but the truth about financials, company expectations, culture, financial upside for employees, what is and what isn't good for the company. Those who say the culture isn't clear are mistaken - the culture is clear and if you don't like it at least appreciate the honesty by which management runs the company. Nothing like those out there running companies with a smile and a pat - then one day you lose everything while the golden parachutes deploy. Zayo is a real company full of hard working people trying to make a statement about how telecoms should be run.

Cons – The pros sometimes become the cons - in order to achieve you must execute - to execute requires hard work and dedication. For sure the aforementioned interrupts your ability to relax after hours but that's what drives "us".

Advice to Senior Management – Interesting question which would generally spark a persnickety response - truth is do what you do and make sure we stay on track. Focus in bringing "us" together; you have talented people who want to make you look good. Merit increases and 401k match are a must - you hire smart people - we know inflation goes up meaning we take home less every year. Our families give to help you - recognize that and keep us whole against inflation - at least.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Zayo full-time for more than 3 years

Pros – Solid, stable company. Great future outlook. Challenging and rewarding. Company maintains a level of "nimbleness" and a "start-up" mentality, even with the current size. Great, hard-working people who are generally always willing to help. Good focus on all business metrics to ensure the company, as a whole, is on its game.

Cons – Can be difficult to get the work/life balance figured out as the job is demanding. Constant change can be a difficult adjustment for someone used to a more-stable, established environment, though the amount of change is reducing.

Advice to Senior Management – Understanding that change is inevitable due to the number of acquisitions, leveling out/reducing the amount of change within the organization would be well-received.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Zayo

Pros – -PASSIONATE MENTORS: Many smart, hard working and talented leaders + individual contributors = mentors everywhere, available to help, across all departments.
-CONSTANT CHANGE: This is not a "red sea" but a "blue ocean" kind of company.
-BENEFIT HIGHLIGHTS: 25 PTO days + 7 paid holidays + Great Health Care (low employee monetary contribution) + Quarterly bonuses + Work from home privilege depending on position/location
-KNOWLEDGE: Learning opportunities at Zayo are constant - everyday and everywhere. You will get the best education across all facets of business and the Telecom industry.
-COMPANY CULTURE: Zayo has a good balance of industry veterans with lots of experience, knowledge and a willingness to teach, those in the middle of their career (hybrid of both teacher and learner) and young employees fresh out of college anxious to learn and grow. This is a high energy - hard working company. Leadership transparency is very good and this company thrives on open communication among all employees.

Cons – -In order to survive at Zayo you have to want to work extremely hard. This is not a place for slackers.
-With any growing company, there is much to be done; sometimes it's overwhelming and yes, sometimes we choose to work additional hours at night or on the weekends.
-If you can't check your ego at the door, are opposed or resistant to change then this probably isn't the company for you.
-Sometimes it's hard to find the balance between work and personal time.

Advice to Senior Management – Benefits in place now are good but hope to see annual reviews/raises in the future.

Final Note: In a rapidly growing company things change quickly. I may feel differently in the future, but right now I'm enjoying the Hell out of it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Zayo full-time for more than a year

Pros – Financially oriented telecom company that actually makes money (rarity!). Highly accountable, nimble organization that aggressively pursues the opportunities in front of it. Results have been great and future is bright.

Cons – Expectations are high and can lead to heavy workload

Advice to Senior Management – Maintain the accountability that comes from the Product Group structure.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Zayo full-time

Pros – Great salary, limitless resources, and career growth

Cons – Intercompany changes and lack of satisfaction

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Zayo full-time for more than a year

Pros – Flexibility in working from home. Culture without many strict policies which provides the opportunity to be creative in solving customer needs. Working for a company that is willing to spend money building infrastructure.

Cons – Too many good people let go or decided to leave. 25 year old MBAs who have less experience in how the industry works have replaced seasoned telecom veterans with disasterous effects.
Every department running a skeleton crew leads to horrible customer service and responsiveness.

Advice to Senior Management – Staff Up. try not to let good employees leave or the problems will get worse. listen to those who have been successful in the past at companies that you acquired. The yes Men are not helping improve the company.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company