Zellers Reviews

Updated October 26, 2014
Updated October 26, 2014
92 Reviews
3.5
92 Reviews
Rating Trends

Recommend to a friend
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Zellers President and CEO A. Mark Foote
A. Mark Foote
34 Ratings

Review Highlights

Pros
  • Great people; manager was wonderful; customers were terrific (although there is a rotton apple in every bunch) (in 5 reviews)

  • good part time job for high school students i suppose (in 4 reviews)


Cons
  • In order to recieve a discount, all employees must use hbc credit card (in 4 reviews)

  • Credit blend and credit card referrals are the only thing management cares about (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    MMT Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Movement Team Associate (Mmt) in Winnipeg, MB (Canada)
    Former Employee - Merchandise Movement Team Associate (Mmt) in Winnipeg, MB (Canada)

    I worked at Zellers part-time (less than an year)

    Pros

    fun and easy going workers.

    Cons

    Horrible Manager who no one liked.

    Advice to ManagementAdvice

    It was nice working for you guys.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Service associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zellers part-time (more than 3 years)

    Pros

    Easy job, quick money for college students

    Cons

    Closed down, but wasgood while it lasted

    Advice to ManagementAdvice

    Pay more

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Halifax, NS (Canada)
    Former Employee - Cashier in Halifax, NS (Canada)

    I worked at Zellers part-time (more than an year)

    Pros

    enjoyed working with my co workers, not a far commute to my work from home

    Cons

    the pay was low, would have to put in for time off couple months in advance

    Advice to ManagementAdvice

    nothing

    Neutral Outlook
    No opinion of CEO
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  5.  

    Glad to see them bite the dust.

    Former Employee - Anonymous Employee in Hamilton, ON (Canada)
    Former Employee - Anonymous Employee in Hamilton, ON (Canada)

    I worked at Zellers part-time (less than an year)

    Pros

    -Working overnights meant I didn't have to deal with customers
    -Was able to work independently
    -Relatively quiet and peaceful

    Cons

    It's a minimum wage job, and in terms of workers, Zellers got exactly what they paid for. Most of the daytime workers consisted of snotty cliquey teenagers or bickering middle aged women who felt threatened anytime they felt you encroached on their territory a little too much. My immediate supervisor was a miserable wench who would roll her eyes anytime you dared ask her a question. Absolutely no training from supervisors and those who were seasoned employees were bitter and downright unfriendly out of fear that you might do their job better than them. Hate to break it to you, but if you're over the age of 29 and still working a minimum wage job, you're in no position to be that nasty to anyone. They became even nastier once they found out I was a student, since they're jealous of anyone with ambition and an IQ over 75. I hope they're all languishing in whatever minimum wage job they're stuck in.

  6.  

    Former Employee.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zellers

    Pros

    In the beginning, things were good. Employees, work conditions, hours, etc., I actually looked forward to going into work. Lots of variety.

    Cons

    Towards the end, things went downhill especially after the acquisition. The atmosphere changed, and it wasn't as pleasant anymore. There was quite a bit of arrogance.

  7.  

    Store Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zellers

    Pros

    Flex Scheduling, room for growth

    Cons

    Overall long hours, not enough hours for part-time associates, on occasion not scheduled for weeks at a time

  8.  

    Working at Zellers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Service Fashion Associate in Edmonton, AB (Canada)
    Former Employee - Sales and Service Fashion Associate in Edmonton, AB (Canada)

    I worked at Zellers part-time (more than 8 years)

    Pros

    The people I worked with were great.

    Cons

    Supervisors who didn't care about their staff, the customers were the rudest I've ever met.

    Advice to ManagementAdvice

    The company closed down, I'm sure that says a lot.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Work/Life Balance Non Existant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Toronto, ON (Canada)
    Former Employee - Manager in Toronto, ON (Canada)

    I worked at Zellers full-time (more than 3 years)

    Pros

    If you're lucky you work with a good team. Head office HR staff are great. Flexible shifts are great.

    Cons

    Low pay compared with the amount of work that is expected of you. Not a lot of opportunity for growth. No follow up/through on training programs. Very disorganized. Expected to work until late at night and be back super early the next day. Expected to work at least 12 hours a day. Frowned upon for taking breaks.

    Advice to ManagementAdvice

    Consider paying what people deserve, not how low you can go. Offer training that is organized and helpful. Allow people a work life balance without making them feel guilty for leaving the store or taking vacation.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    A basic part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Winnipeg, MB (Canada)
    Former Employee - Cashier in Winnipeg, MB (Canada)

    I worked at Zellers part-time (more than an year)

    Pros

    Flexible hours for part time students

    Cons

    a small time compared to other stores

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Good place to work as a first or part-time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Scarborough, ON (Canada)
    Former Employee - Cashier in Scarborough, ON (Canada)

    I worked at Zellers part-time (less than an year)

    Pros

    Learned much of the basics of cash handling and customer service, especially when it came to distinguishing different products the store had to offer. Hours were pretty flexible and the punch in, punch out time stamp system ensured your pay was calculated based on the hours you were actually in the store. Management was strict but would also provide much needed help when necessary. I thought the training process was thorough and prepared me well for the situations that I came across while working on the job.

    Cons

    No perks for part-time employees, or at least very few that I remember. Big part of the job was MasterCard sales and having to meet your sales quotas per week. Not only did you have to sell cards, you also had to make sure a certain percentage of your transactions were made using the HBC specific Mastercard. Anything less than that and you were given quite a disapproving look. Also, I found that the system was never update with the latest promotions and discounts that were happening at the time.

    Recommends
    Negative Outlook
    No opinion of CEO

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