Zellers Reviews

Updated August 21, 2014
Updated August 21, 2014
89 Reviews
3.6
89 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zellers President and CEO A. Mark Foote
A. Mark Foote
34 Ratings

Review Highlights

Pros
  • Great people; manager was wonderful; customers were terrific (although there is a rotton apple in every bunch) (in 5 reviews)

  • good part time job for high school students i suppose (in 4 reviews)


Cons
  • In order to recieve a discount, all employees must use hbc credit card (in 4 reviews)

  • Credit blend and credit card referrals are the only thing management cares about (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    MMT Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Movement Team Associate (Mmt)  in  Winnipeg, MB (Canada)
    Former Employee - Merchandise Movement Team Associate (Mmt) in Winnipeg, MB (Canada)

    I worked at Zellers part-time for less than a year

    Pros

    fun and easy going workers.

    Cons

    Horrible Manager who no one liked.

    Advice to ManagementAdvice

    It was nice working for you guys.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zellers

    Pros

    Freedom, made a lot of friends, were treated like family

    Cons

    Customers, promotions, work-life balance, gets messy most of the time

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Awesome company to work for, great staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Toronto, ON (Canada)
    Former Employee - Cashier in Toronto, ON (Canada)

    I worked at Zellers part-time for more than a year

    Pros

    best group of co-workers. all supervisors were very friendly, accommodating and always willing to help, very flexible with changing schedule and shifting shifts when needed. supervisors were friends with all employees but still set boundaries and rules. bought lunch for holidays and snacks at random times.

    Cons

    customers were very difficult at times, HR had too few cashiers in peak hours, and too many during down times. the signs were not always changed with weekly sales which created confusion at check out. some of the floor staff were too lazy and were only there for the pay check.

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    It was the best of times, it was the worst of times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Zellers full-time for more than 10 years

    Pros

    Compensation, autonomy on merchandising, great leadership from Mark Foote. Product selection. Could be such a fun environment

    Cons

    Buyers and home office group never listened to stores. Old timers who were just waiting around for packages. HR dept that had their favourites. HR not approachable about Admins with attitude

    Advice to ManagementAdvice

    Should of stuck around. Target is empty and no one shops there. Could of easily competed

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    very fascinating and great experience in sales as well as customer service in pharmacy.

    Former Employee - Merchandiser  in  Toronto, ON (Canada)
    Former Employee - Merchandiser in Toronto, ON (Canada)

    I worked at Zellers full-time for more than 3 years

    Pros

    Started my work as a cashier based on my hard work was upgraded to work in pharmacy.

    Cons

    loved working at zellers and would never want to move away from the company.

    Advice to ManagementAdvice

    Hard work and honesty leads to success.

  7.  

    store manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zellers

    Pros

    great team philosophy, quick promotions, opportunity to grow, good pay, flexibility, never the same day over and over again, a great challenge

    Cons

    none,too bad it closed. lots of change, a lot of negative press people directing their disapproval when it's not your direct fault, rude customers

  8.  

    Good 10 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zellers

    Pros

    Great co-workers
    Nice managers
    Decent pay good benefits

    Cons

    Sad to see it close

    Advice to ManagementAdvice

    Zellers should have updated and went more modern it would probably still be around

  9.  

    Interesting,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Quebec, QC (Canada)
    Current Employee - Store Manager in Quebec, QC (Canada)

    I have been working at Zellers full-time for more than 10 years

    Pros

    Well paid,nice surronding,friendly staff.Could have stay open if management would have listen to store manager

    Cons

    Could not innovate.In general,there was not many cons.Place was nice to work in.

    Advice to ManagementAdvice

    Now close

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Unforgettable Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Movement Team Leader  in  Brampton, ON (Canada)
    Former Employee - Merchandise Movement Team Leader in Brampton, ON (Canada)

    I worked at Zellers full-time for more than 3 years

    Pros

    I learned that I have a leadership Quality. My manager recognized me and gave me a chance that I can never ever forget in my life. She made me a good leader. Helped me at every step. She still helps me whenever I ask for what else I would have asked for. I had an awesome team to work with.

    Cons

    HBC i would say is Unpredictable. On one hand they renovated Zellers in Winnipeg to show they can compete with Walmart, and soon they decided to close it. I have nothing else to say, but yea that was a big shock for everyone I guess

    Advice to ManagementAdvice

    nothing to say at all, I loved every bit of the Management.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Working here was an exciting an enlightening experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician  in  Waterloo, ON (Canada)
    Former Employee - Pharmacy Technician in Waterloo, ON (Canada)

    I worked at Zellers part-time for less than a year

    Pros

    Insight on pharmaceutical industry.
    Gained an idea of what it was like working in a pharmacy and dealing with patients

    Cons

    A fair amount of commute was involved.
    It was on the other side of the city.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook

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