Zellers
3.2 of 5 87 reviews
www.zellers.com Brampton, Canada 5000+ Employees

Zellers Reviews

Updated Jun 24, 2014
Zellers – White Rock – “front of store”

All Employees Current Employees Only

3.2 87 reviews

                             

76% Approve of the CEO

Zellers President and CEO A. Mark Foote

A. Mark Foote

(34 ratings)

44% of employees recommend this company to a friend
87 Employee Reviews
in

Review Highlights

Pros:
  • "Great people; manager was wonderful; customers were terrific (although there is a rotton apple in every bunch)"
    in 5 reviews
  • "good part time job for high school students i suppose"
    in 4 reviews
Cons:
  • "In order to recieve a discount, all employees must use hbc credit card"
    in 4 reviews
  • "Credit blend and credit card referrals are the only thing management cares about"
    in 5 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Store Associate

    Anonymous Employee (Former Employee)

    ProsFlex Scheduling, room for growth

    ConsOverall long hours, not enough hours for part-time associates, on occasion not scheduled for weeks at a time

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Working at Zellers

    Sales and Service Fashion Associate (Former Employee)
    Edmonton, AB (Canada)

    ProsThe people I worked with were great.

    ConsSupervisors who didn't care about their staff, the customers were the rudest I've ever met.

    Advice to Senior ManagementThe company closed down, I'm sure that says a lot.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Career Opportunities
           
    • No Opinion of CEO

     

    Work/Life Balance Non Existant

    Manager (Former Employee)
    Toronto, ON (Canada)

    ProsIf you're lucky you work with a good team. Head office HR staff are great. Flexible shifts are great.

    ConsLow pay compared with the amount of work that is expected of you. Not a lot of opportunity for growth. No follow up/through on training programs. Very disorganized. Expected to work until late at night and be back super early the next day. Expected to work at least 12 hours a day. Frowned upon for taking breaks.

    Advice to Senior ManagementConsider paying what people deserve, not how low you can go. Offer training that is organized and helpful. Allow people a work life balance without making them feel guilty for leaving the store or taking vacation.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    A basic part time job

    Cashier (Former Employee)
    Winnipeg, MB (Canada)

    ProsFlexible hours for part time students

    Consa small time compared to other stores

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Career Opportunities
           
    • No Opinion of CEO

     

    Good place to work as a first or part-time job.

    Cashier (Former Employee)
    Scarborough, ON (Canada)

    ProsLearned much of the basics of cash handling and customer service, especially when it came to distinguishing different products the store had to offer. Hours were pretty flexible and the punch in, punch out time stamp system ensured your pay was calculated based on the hours you were actually in the store. Management was strict but would also provide much needed help when necessary. I thought the training process was thorough and prepared me well for the situations that I came across while working on the job.

    ConsNo perks for part-time employees, or at least very few that I remember. Big part of the job was MasterCard sales and having to meet your sales quotas per week. Not only did you have to sell cards, you also had to make sure a certain percentage of your transactions were made using the HBC specific Mastercard. Anything less than that and you were given quite a disapproving look. Also, I found that the system was never update with the latest promotions and discounts that were happening at the time.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Zeller is great place to work and life balance

    Administrative (Current Employee)
    Pune (India)

    ProsZeller is great place to work, good learining experience

    Consno cons i have found here there are some proble its ok

    Advice to Senior Managementno advice to management they are doing great

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Awesome

    Anonymous Employee (Former Employee)

    ProsFreedom, made a lot of friends, were treated like family

    ConsCustomers, promotions, work-life balance, gets messy most of the time

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Zellers

    Sales Associate (Former Employee)
    Toronto, ON (Canada)

    ProsCoworkers were a pleasure to work with

    ConsDirty conditions, management never listened to scheduling

    No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Bad min wage job

    Anonymous Employee (Current Employee)

    ProsThe other cashiers, nothing else

    Consconstant pressure to sell credit cards, no trust in employess, treating everyone like they are in 4th grade, management not being around or caring, crappy customers the list goes on

    Advice to Senior ManagementMANAGE

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Approves of CEO

     

    Good solid place to work for many years

    Store Manager (Former Employee)

    ProsThere was opportunity if you wanted to take advantage of it.

    ConsOnce the company was unable to maintain the top line it started the progressive cost cutting measures that inevitably led to its closure.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Zellers reviews and ratings — including employee satisfaction and approval rating for Zellers CEO A. Mark Foote. All 87 reviews posted anonymously by Zellers employees.