Zellers Reviews

Updated August 21, 2014
Updated August 21, 2014
89 Reviews
3.5
89 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zellers President and CEO A. Mark Foote
A. Mark Foote
34 Ratings

Review Highlights

Pros
  • Great people; manager was wonderful; customers were terrific (although there is a rotton apple in every bunch) (in 5 reviews)

  • good part time job for high school students i suppose (in 4 reviews)


Cons
  • In order to recieve a discount, all employees must use hbc credit card (in 4 reviews)

  • Credit blend and credit card referrals are the only thing management cares about (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    MMT Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Movement Team Associate (Mmt)  in  Winnipeg, MB (Canada)
    Former Employee - Merchandise Movement Team Associate (Mmt) in Winnipeg, MB (Canada)

    I worked at Zellers part-time for less than a year

    Pros

    fun and easy going workers.

    Cons

    Horrible Manager who no one liked.

    Advice to ManagementAdvice

    It was nice working for you guys.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Former Employee.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zellers

    Pros

    In the beginning, things were good. Employees, work conditions, hours, etc., I actually looked forward to going into work. Lots of variety.

    Cons

    Towards the end, things went downhill especially after the acquisition. The atmosphere changed, and it wasn't as pleasant anymore. There was quite a bit of arrogance.

  3.  

    Store Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zellers

    Pros

    Flex Scheduling, room for growth

    Cons

    Overall long hours, not enough hours for part-time associates, on occasion not scheduled for weeks at a time

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  5.  

    Working at Zellers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Service Fashion Associate  in  Edmonton, AB (Canada)
    Former Employee - Sales and Service Fashion Associate in Edmonton, AB (Canada)

    I worked at Zellers part-time for more than 8 years

    Pros

    The people I worked with were great.

    Cons

    Supervisors who didn't care about their staff, the customers were the rudest I've ever met.

    Advice to ManagementAdvice

    The company closed down, I'm sure that says a lot.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Work/Life Balance Non Existant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Toronto, ON (Canada)
    Former Employee - Manager in Toronto, ON (Canada)

    I worked at Zellers full-time for more than 3 years

    Pros

    If you're lucky you work with a good team. Head office HR staff are great. Flexible shifts are great.

    Cons

    Low pay compared with the amount of work that is expected of you. Not a lot of opportunity for growth. No follow up/through on training programs. Very disorganized. Expected to work until late at night and be back super early the next day. Expected to work at least 12 hours a day. Frowned upon for taking breaks.

    Advice to ManagementAdvice

    Consider paying what people deserve, not how low you can go. Offer training that is organized and helpful. Allow people a work life balance without making them feel guilty for leaving the store or taking vacation.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    A basic part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Winnipeg, MB (Canada)
    Former Employee - Cashier in Winnipeg, MB (Canada)

    I worked at Zellers part-time for more than a year

    Pros

    Flexible hours for part time students

    Cons

    a small time compared to other stores

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good place to work as a first or part-time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Scarborough, ON (Canada)
    Former Employee - Cashier in Scarborough, ON (Canada)

    I worked at Zellers part-time for less than a year

    Pros

    Learned much of the basics of cash handling and customer service, especially when it came to distinguishing different products the store had to offer. Hours were pretty flexible and the punch in, punch out time stamp system ensured your pay was calculated based on the hours you were actually in the store. Management was strict but would also provide much needed help when necessary. I thought the training process was thorough and prepared me well for the situations that I came across while working on the job.

    Cons

    No perks for part-time employees, or at least very few that I remember. Big part of the job was MasterCard sales and having to meet your sales quotas per week. Not only did you have to sell cards, you also had to make sure a certain percentage of your transactions were made using the HBC specific Mastercard. Anything less than that and you were given quite a disapproving look. Also, I found that the system was never update with the latest promotions and discounts that were happening at the time.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Zeller is great place to work and life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative  in  Pune (India)
    Current Employee - Administrative in Pune (India)

    I have been working at Zellers full-time for more than a year

    Pros

    Zeller is great place to work, good learining experience

    Cons

    no cons i have found here there are some proble its ok

    Advice to ManagementAdvice

    no advice to management they are doing great

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zellers

    Pros

    Freedom, made a lot of friends, were treated like family

    Cons

    Customers, promotions, work-life balance, gets messy most of the time

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Zellers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Toronto, ON (Canada)
    Former Employee - Sales Associate in Toronto, ON (Canada)

    I worked at Zellers part-time for less than a year

    Pros

    Coworkers were a pleasure to work with

    Cons

    Dirty conditions, management never listened to scheduling

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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