Zenith Insurance

  www.thezenith.com
  www.thezenith.com

Zenith Insurance Reviews

Updated December 14, 2014
Updated December 14, 2014
25 Reviews
3.1
25 Reviews
Rating Trends

Recommend to a friend
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Jack D. Miller
9 Ratings

Employee Reviews

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  1.  

    Great People, Great Benefits, Workers' Comp Expert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter in Itasca, IL
    Former Employee - Underwriter in Itasca, IL

    I worked at Zenith Insurance full-time (more than 5 years)

    Pros

    Amazing coworkers and fantastic health benefits. Flexible hours. Taught me everything about workers' comp insurance as this company is truly the expert in the field. Paid for CPCU courses. Encouraged employee health and wellness through monetary incentive and gym on-site. Can't say enough about the quality of the staff that work here - wonderful.

    Cons

    Little opportunity for advancement in branch, little transparency from the top down, some management disagreement that caused discord throughout the region, a lot of regional management turnover.

    Advice to ManagementAdvice

    Listen to the ideas and opinions of your long-term staff. They may have some good ones :)

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Used to be a good place to work. Management needs to focus on employees issues more, instead of themselves.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former UW
    Former Employee - Former UW

    I worked at Zenith Insurance

    Pros

    Specialist company with a good reputation in the industry. Good coworkers. Ethical. Good benefits and pretty good salary

    Cons

    Recent changes in management and more demands on people with already very high workloads has taken its toll on morale throughout the office. Management plays favorites frequently and opportunities for advancement are limited.

    Advice to ManagementAdvice

    Put a strong focus on fixing the morale issues.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Management all has God complexes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Examiner
    Former Employee - Claims Examiner

    I worked at Zenith Insurance full-time (more than 10 years)

    Pros

    Great benefits, well run business, good computer system, lovely co workers

    Cons

    Management wants you to worship them. They are total jerks. You only get far if you show your worship. Work demands are too much and unrealistic. Very overwhelming and high demands of quality. Impossible to get it all done. They have a strong history of pushing you out if they want you gone. Beware.

    Advice to ManagementAdvice

    Get over yourselves!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Excellent

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zenith Insurance full-time

    Pros

    Growth potential is great here

    Cons

    No work life balance. work like a dog

    Approves of CEO
  6.  

    GOOD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zenith Insurance full-time

    Pros

    Good ethics, very customer service focused,
    great benefits, Good salary, good people overall to work for

    Cons

    The Medical management depart is a difficult unit to work for; they are constantly changing best practices for the nurses; can be unreasonable in their expectations.
    will not offer part time or work at home positions period!
    You end up working late to be able to finish your job
    they are constantly doing audits on your work product
    no educational opportunities for the nurses
    no career opportunities

    Advice to ManagementAdvice

    Need to vet your supervisors better, too much of a turn over of them.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Poor management overall!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Safety & Health Consultant in Tampa, FL
    Former Employee - Safety & Health Consultant in Tampa, FL

    I worked at Zenith Insurance full-time (more than 5 years)

    Pros

    Good insurance benefits! nice car!

    Cons

    The worst managers and supervisors that I've ever seen. Extreme top-down micromanagement focusing on irrelevant issues, inconsistent disciplinary rules and poor work ethics based on favoritism.

    Advice to ManagementAdvice

    Get rid of manager and supervisors in the Florida Safety & Health division.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zenith Insurance full-time

    Pros

    Benefits package is very welcome

    Cons

    Poor leadership, stagnant management

    Advice to ManagementAdvice

    Promotions and communication would benefit the long-time employees who work hard to support their families.

    Negative Outlook
    No opinion of CEO
  9.  

    Great place, but management needs to be reviewed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Policy Operations Employee in Woodland Hills, CA
    Former Employee - Policy Operations Employee in Woodland Hills, CA

    I worked at Zenith Insurance full-time (more than 5 years)

    Pros

    Great place to learn. Depending on your supervisor- some were very understanding and helpful. Good benefits and great pay. I learned a lot in a short amount of time, but then again i wasn't a favorite. So I had to work very hard for my promotions. Company holds meeting to discuss their changes most of the times. One VP was very good at having an open door policy and listening to concerns.

    Cons

    People were not treated equally at all. People in management roles have no right being in those roles. People who called out and wasted company time were promoted fast because they would do "special" errands for the manager.

    Advice to ManagementAdvice

    Please take a look at the managers in the departments. If it wasn't for the manager I had I would have given this review 5 stars easily. I quit for 2 reasons, and one of them was the manager. I could no longer take her, and was lucky enough that I could quit after almost 8 years. If it wasn't for her, I may have decided to stay with the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    I have worked for 10 years at Zenith and it has been a tremendous learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse Case Manager in Pleasanton, CA
    Current Employee - Nurse Case Manager in Pleasanton, CA

    I have been working at Zenith Insurance full-time (more than 10 years)

    Pros

    They are all about training for all things worker's comp. They keep their employees up to date on how the company is doing financially so your not in the dark.
    They encourage doing things the right way for the right reason and very team oriented

    Cons

    It's a constant changing environment and process/ this can be stressful for people

    Advice to ManagementAdvice

    Always get input on new process that you think will be efficient but end up making extra work for the worker bees.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Employee Friendly Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Los Angeles, CA
    Former Employee - Vice President in Los Angeles, CA

    I worked at Zenith Insurance full-time (more than 5 years)

    Pros

    Smart underwriting and claims organization
    Good benefits
    Well respected in the Insurance Industry

    Cons

    Specialization makes it more difficult for Zenith to ride out the market forces

    Recommends
    Positive Outlook
    Approves of CEO

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