Zep Reviews

Updated July 1, 2015
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2.6
Rating Trends
Recommend to a friend
Approve of CEO
Zep Chairman, President, and CEO John K. Morgan
John K. Morgan
25 Ratings

Pros
  • If you're looking for a great work environment and a lot of autonomy, then this would a good company to explore (in 2 reviews)

  • A chance to earn an unlimited income while making contacts that can last a life time (in 2 reviews)

Cons
  • Benefits for sales reps are very basic (in 7 reviews)

  • Inside Sales team is still fairly new (in 3 reviews)

More Pros and Cons

66 Employee Reviews

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  1. Overall Outlook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchasing in Atlanta, GA
    Former Employee - Purchasing in Atlanta, GA

    I worked at Zep

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great overall company to work for. There is a sense of community and familiarity with every employee. Management tries to innovate and monitor productivity constantly and it seems to pay off immensely.

    Cons

    The facilities are a bit dated. The systems that they operate out of are a bit dated as well. Outside of that, there are few cons.


  2. Sales

    Current Employee - Account Executive in Marietta, GA
    Current Employee - Account Executive in Marietta, GA

    I have been working at Zep full-time (More than a year)

    Pros

    18 years business-to-business sales experience selling & servicing using a consultative selling approach
    18 years experience selling in programs and managing business at the district, regional, and national level
    18 years experience responsible for executing a sales plan
    13 years experience attaining new business and working with local sales and management team
    13 years tele-prospecting and cold calling for new business
    13 years experience making on average 200 calls per week (both phone & field calls)
    13 years preparing daily/weekly reports, participating in conference calls, and developing guidelines
    Responsible for a defined territory (entire state of Georgia)

    Specialties:Coachable/trainable
    Enthusiastic and confident voice inflection
    Strong presentation and communication skills
    “Road Warrior”
    Good listening skills
    Project a positive attitude
    Preparation/organized
    Strong public speaking skills
    Well developed negotiation skills

    Cons

    Zep Inc bought out by New Capital Managment


  3. Helpful (1)

    Frustrating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Glendale Heights, IL
    Current Employee - Inside Sales Representative in Glendale Heights, IL

    I have been working at Zep (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Insurance 401k vacation pay. Coworkers are pleasant. lol don't have anything else to add.

    Cons

    Very limiting. Comp plan rewards those who sell less. After a year your best bet is to move on. Not much hope for positive change.

    Advice to Management

    Not going to waste my time, they don't act on feedback.


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  5. Dysfunctional

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zep full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There is a competent, self-motivated marketing team. If you're in that department, I think you can find better opportunities than others might find. Because of that group, you can feel a sense of pride in the products sold.

    Cons

    The top level executive teams suffers from a few dysfunctional leaders. Not all of them are bad, just a few. If you go to work at Zep, I hope you get to work for one of the few principled leaders there, or you could end up on the chopping block.

    Advice to Management

    Remove those few dysfunctional top level executives and replace them with principled leadership.


  6. Territory Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Account Manager in Flower Mound, TX
    Former Employee - Territory Account Manager in Flower Mound, TX

    I worked at Zep full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people and fun environment. great perks.

    Cons

    Limited potential for advancement and difficult pay plan to understand and maximize.


  7. Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep

    Pros

    Pay is great and the place is clean.

    Cons

    A lot of politics all the time.


  8. Warehouse employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Assistant in DeSoto, TX
    Former Employee - Warehouse Assistant in DeSoto, TX

    I worked at Zep full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay
    Good hours mon-fri 730am to 400pm
    Benefits ok

    Cons

    Managers do not listen to employees output.


  9. Helpful (3)

    Would never recommend to anyone. Bonus plan is unsustainable, setup for failure no matter how good you are at your job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Breinigsville, PA
    Former Employee - Inside Sales in Breinigsville, PA

    I worked at Zep full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people to work with, friendly environment. Flexible working hours, can take half hour lunch and leave at 4:30 or take hour and leave at 5. Can arrive as late as 8:30 and leave at 5 or 5:30 depending on lunch arrangement

    Cons

    Don't even know where to start they're countless;

    Slim to no advancement opportunities (they consider moving to outside sales a promotion)

    Bonus plan is a joke. It's a fancy pyramid scheme with capped earnings each month. Grow your accounts and achieve 100% quota then following year your responsible for growing the number again on top of what you grew the previous year completely unsustainable model. They will tell you commissions are uncapped which they technically are but don't fall for this, as it is only for the quarterly which 1% - 50% growth nets you 1% commission on sales (100% nets you 2.5% which is very few and far between).

    They tell you you're salary but you are paid hourly as a non-exempt employee. Meaning when the building closes you don't get paid, and your must accrue your vacation and sick times.

    Rules change constantly; can't do this, can't do that, have to do it this way now.

    Management is a joke

    Constant scrutiny on work, manager sitting with people listening to calls, etc

    Advice to Management

    Grow up.
    Focus on sales instead of pointless metrics and everything that doesn't have to do with sales.
    Change bonus plan so people can actually make money.


  10. Helpful (1)

    Stagnant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep full-time

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Solid work life balance, good company values and strong product line and market awareness.

    Cons

    Conflicting channels, poor, old school policies.

    Advice to Management

    Pick a strategy and stick with it too much channel conflict and customer confusion.


  11. good job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep (Less than a year)

    Pros

    this was a good job

    Cons

    I LIKE THE PEOPLE THERE



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