Zep

  www.zepinc.com
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Zep Reviews

Updated July 31, 2014
Updated July 31, 2014
47 Reviews

2.5
47 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zep Chairman, President, and CEO John K. Morgan
John K. Morgan
20 Ratings

Employee Reviews

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  1.  

    Zep enabled me to grow professionally in customer service, sales, warehousing & distribution, P&L mgmt and more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager  in  Rochester, NY
    Former Employee - Branch Manager in Rochester, NY

    Pros

    Quality products
    Professional mgmt and staff
    Opportunities for growth
    Solid benefit package

    Cons

    Difficult for new salespeople to get started without prior connections with buyers in large accounts

    Advice to ManagementAdvice

    Ensure that you make it easy for customers to do business with you. This benefit was lost when Zep closed many branches on the local level. Perhaps this was merely a growing pain and has worked itself out by now.

    Recommends
    Neutral Outlook
  2. 3 people found this helpful  

    They are moving towards eliminating sales reps altogether.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  DeSoto, TX
    Former Employee - Sales Representative in DeSoto, TX

    Pros

    You are your own boss. I technically had 5. The last one, hadn't made contact in a year and a half.

    Cons

    Totally unorganized. Getting anything done except placing orders is impossible. Plus, I think they are moving towards eliminating their sales force to local distributors.

    Advice to ManagementAdvice

    Train your sales force. Don't just send them out with a three day course of sales 101.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    They have been confused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    Pros

    Products are rock solid, people are great calibre (nice) If you are looking to start your own business and have that mentality then this may be good for you or if you are starting your career and can give 3 years as a stepping stone, otherwise run the other way. More frustrating than anything else.

    Cons

    Motto of the company really is Zep pays Zep first. Good for the shareholders but as you go along they don't make the best decisions and don't really value people as partners. They are used to having tenured people who have been with the company and so if you are new...it's like learning in braille. It is slowly changing but they have wasted good talent and lost people who could have really contributed to company. It's been a gong show. They may be getting it now. Not sure for sales unless you concentrate in vehicle or food sales if there is a worthwhile career. If you are looking for a company with a strong culture - this isn't it. Very hands off - other than selling product they don't do much.

    Advice to ManagementAdvice

    Pay what you need to - to put in place management in each region with experience. Sales reps without leadership are not very engaged and customers don't win in a commission for the money only environment.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    A great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good people to work with.

    Cons

    The constant lay-offs and never knowing when you are next.

    Advice to ManagementAdvice

    Invest in your employee.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Learned a lot but confusion rules

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    Pros

    Old, established company, good products, some smart people there

    Cons

    Knee-jerk reactions to market fluctuations, they have massive layoffs to show investors they are "serious about cost cutting" then add staff gradually, then another layoff, then more rehiring... rinse, repeat...

    Advice to ManagementAdvice

    Think about 5 years from now, not 5 months from now and stop treating your valuable, loyal employees like expired bread.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great experience, great leadership, and smart colleagues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Smart colleagues, autonomous work life, great products

    Cons

    No Cons. Great place to work.

    Positive Outlook
    Approves of CEO
  8.  

    Inside Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales  in  Breinigsville, PA
    Current Employee - Inside Sales in Breinigsville, PA

    Pros

    Wonderful place to work, great leadership support, good benefits, very informative training program.

    Cons

    Very happy with this company.

    Advice to ManagementAdvice

    Love working here!!

    Recommends
    Approves of CEO
  9.  

    It was a good company once upon a time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Montreal, QC (Canada)
    Former Employee - Sales Representative in Montreal, QC (Canada)

    Pros

    Great products. Support people are good and want to help. Diverse customer base. You can learn alot.

    Cons

    Poor leadership or support for high selling reps. Commission structure has not improved for the better. Non-responsive senior management. Looks like Zep will be going retail.

    Advice to ManagementAdvice

    Empower you district manager's to make decisions that allow them to empower their people. Stop managing the company with fear. Stop treating Canada market like the US market.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Basic Inside Sales Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales  in  Chicago, IL
    Former Employee - Inside Sales in Chicago, IL

    Pros

    The inside sales team had a very strict daily schedule. This was my first sales position and I learned basic sales skills. Steady pay-check.

    Cons

    Not much room for upward opportunities. Low commission structure. Every day is exactly the same with not much opportunity

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good experience but unstable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    Pros

    Good people who care about what they do. Open work environment. Substantial decision-making and job autonomy. Managers tend to delegate and leave you to figure out how to get things done.

    Cons

    Management is not very strategic. Often resorts to layoffs to improve financial results. Individuals are often moved or promoted into positions that they are not qualified to hold.

    Advice to ManagementAdvice

    Utilize an external organizational consultant to create consistent practices across business units.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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