Zillow

www.zillow.com

Zillow Reviews

Updated January 29, 2015
Updated January 29, 2015
250 Reviews
4.2
250 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zillow CEO Spencer Rascoff
Spencer Rascoff
189 Ratings

Review Highlights

Pros
  • The work life balance is generally has gotten a lot better since the startup days (in 15 reviews)

  • Fun atmosphere, lots of free food, great salary, big impact on the site (in 24 reviews)


Cons
  • Be prepared to work with real estate agents all day (in 10 reviews)

  • Call time is good metric but there better metrics to drive business forward (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Fantastic, all around.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Consultant in Seattle, WA
    Current Employee - Inside Sales Consultant in Seattle, WA

    I have been working at Zillow

    Pros

    Work Environment
    Benefits
    Co-Workers
    Executives
    Salary
    Management
    Work events

    Cons

    Downtown Parking (But bus pass is paid)

    Advice to ManagementAdvice

    No advice. Keep on doing what you are doing!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Zillow in a nutshell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in Seattle, WA
    Current Employee - Data Analyst in Seattle, WA

    I have been working at Zillow

    Pros

    Food, view, people, work life balance, Z Speakers, culture,

    Cons

    401(K) matching is low, maternity leave is on par with standard which could be much improved

    Advice to ManagementAdvice

    Keep doing what you're doing.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It's the people that make this company great - Highly intelligent, fun, devoted people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Zillow full-time (less than a year)

    Pros

    I've been with Zillow a little over 2 and a half months now. However it feels like I've been here forever?! It's definitely a good kind of feeling - people here are so friendly that you make friends right off the bat. More importantly, the employees who have been here for a while are extremely experienced and have so much knowledge to offer that there's always something new to learn everyday - it's never ending! It's an open atmosphere where people challenge each other and valuable information is translated across and created on a daily basis. Besides, there's no better way to enjoy all the awesome free food over great conversations with none other than your fellow Zcolleagues - it's the people that make Zillow great.

    Cons

    None at all! But we should have instructions on how to change the milk / empty grounds at the Starbucks machine for newbies like me! And YES - I googled it and am proud of it!

    Advice to ManagementAdvice

    [Regardless of my short time here] Keep up the great work. I'm really enjoying the entrepreneurial spirit here even though Zillow has been growing at such a rapid pace - I hope it stays this way!

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Building something great, and having a great time doing it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Seattle, WA
    Current Employee - Director in Seattle, WA

    I have been working at Zillow full-time (less than a year)

    Pros

    Inspiring leadership.
    Amazing colleagues.
    All kinds of opportunities.
    Great benefits, from pay and insurance to free soda, meals, and more.
    You will feel valued.

    Cons

    Startup ways of getting things done don't always scale. Opportunity now is to build process without becoming a prisoner to it.

    Recommends
    Positive Outlook
  6. 3 people found this helpful  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zillow

    Pros

    dot com culture, free food, booze and fun environment

    Cons

    Great culture, but departments usually hang with each other. Devs are a bit snobby (i'm smarter than you complex). Sales are arrogant (we make the company the $$).

    Recommends
    Positive Outlook
    Approves of CEO

    Zillow Response

    Jan 6, 2015CEO (Spencer Rascoff)

    Thanks for the feedback. Not happy to hear some of it, but I'm appreciative of the candor and will think about this.
    We have been talking about more ways to break down barriers between sales and
    ... More

  7. 10 people found this helpful  

    Read this review and you will get the complete truth behind Zillow Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Consultant in Irvine, CA
    Current Employee - Inside Sales Consultant in Irvine, CA

    I have been working at Zillow full-time (more than a year)

    Pros

    The NUMBER ONE thing I love about working at Zillow is the culture and the people. You get all the fancy stuff like catered lunches, happy hours, unlimited snacks and drinks, unexpected Zillow trips out and an amazing Holiday party in Seattle... but I could not imagine my work life without all the amazing Zillowites I get to spend my day with. At Zillow, there is so much camaraderie and support, each and every person WANTS you to succeed. The benefits are AMAZING and more importantly, the room for growth is substantial. The best part is upper management has all started as a sales rep. They know the ups and downs you go through so there is nothing that they can't help you with. Upper management asks for advice on how to improve and what the "little guys" want / are unhappy about and ALWAYS implement.

    The CEO, CRO, Directors, Managers and all the Execs are the BEST professionals and people I have ever worked with. Period.

    Cons

    Like any sales job, the job is going to be TOUGH. Some people hate it because they are not cut out to be sales people. Period. You can not determine your role or how well you will do at the job for at least 6 months. Therefore, if you are hardworking, positive and enthusiastic, give yourself time to see how amazing the job and the company really is. You will have to cold call people and get uncomfortable at times... i was fresh out of college when I started little over a year ago. The thing about this sales job is THE PRODUCT WORKS. There is nothing worse than selling a product you don't even believe in. We have THE BEST PRODUCT in the industry... how many people can say that?!? Once you see it work, the conviction in your conversations will sell itself. Most have the initial fear of failing because you have no book of business to work from. You have to start fresh and that is hard and scary... but every day gets easier and you will not have a better support system anywhere else.

    Advice to ManagementAdvice

    Keep being transparent! You all do a great job of being very approachable and encouraging to be a culture carrier. I never feel like upper management is a tier of people who are intimidating and won't talk to you. I just want to thank all upper management and the managers in the Irvine office for always having my best interest in mind. Even things that affect me outside of work, I know my work family will always be there for me. Just know, as a rep, I am 100% comfortable and inspired each and every day by the management in the Irvine office. You all have "raised" the best people and built an amazing office.

    Recommends
    Positive Outlook
    Approves of CEO

    Zillow Response

    Dec 12, 2014CEO (Spencer Rascoff)

    Thank you for the terrific review - I greatly appreciate it.

  8. 6 people found this helpful  

    Seven Months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zillow

    Pros

    I absolutely adore this company as a whole. The benefits it has provided for me and my children are unmatched.The atmosphere is incredible and the income potential is unlimited. Best of all the product works and I've seen it changed lives for both friends and family in the real estate business. That in itself is a very difficult thing to find especially in Orange County

    Cons

    Like any rapidly growing company I think they need to pay more attention to what drives revenue. Don't forget the little guys on the phones pushing the cart ;)

    Advice to ManagementAdvice

    Keep doing what you're doing and make sure everyone has the same opportunity for growth.

    Recommends
    Positive Outlook
    Approves of CEO

    Zillow Response

    Jan 6, 2015CEO (Spencer Rascoff)

    Thank you for your review. Sounds like you are in our Irvine office where we have about 200 people who work very hard every day to help our advertising real estate agents be successful. We also have ... More

  9. 4 people found this helpful  

    Preach Transparency, Practice Vagueness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Seattle, WA
    Current Employee - Account Manager in Seattle, WA

    I have been working at Zillow

    Pros

    Great people to work with and great benefits. Speakers come in from other companies to share their ideas and values which I have never experienced elsewhere. Very cool place to work

    Cons

    I have had one annual review so far and although I got a glowing review my pay increase was well under the national average for 2015. Also, my managers were not able to tell me why my pay increase was so low. So while Zillow prides themselves in being transparent, I have not clue about performance and how I have been evaluated. This makes for a really frustrating outlook in 2015.

    Advice to ManagementAdvice

    Management needs to get organized quickly. I only had at most 5 solid 1 on 1s in 2014 and I received no feedback on what I could be improving on, always that I was doing a great job. There seems to be little to no room for growth and no matter how hard we work, we seem to be overlooked and undervalued.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Awesome atmosphere.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zillow

    Pros

    The people are really fun to work with.

    Cons

    They work you to the bone and the compensation isn't amazing.

  11. 1 person found this helpful  

    Inside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales in Irvine, CA
    Former Employee - Inside Sales in Irvine, CA

    I worked at Zillow full-time (less than a year)

    Pros

    Culture, location, benefits, training, CEO

    Cons

    Hours and call count are such high expectations causing very high turnover

    Advice to ManagementAdvice

    Need to trim down hours and not have 11 hr days sometimes.

    Recommends
    Positive Outlook
    Approves of CEO

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