Zillow Reviews

Pros

Work climate, great coworkers, and nice office. The office is in a great location and has a very nice view.

Cons

It can be very hard to take time off. Moving up in the ranks is not an option for a lot of people. Product dev is another world people in the office.

Pros

There is amazing intelligence, vision and talent in the management team.

Cons

Poor management of truly taking care of customers. Too focused on profits and showing enough growth to go public. Too much focus on next potential money maker instead of fixing current products.

Advice to Senior Management

Make a company that will last, not one that will satisfy investors.

Pros

- Work environment is comfortable and casual, with common tech company perks (drinks and snacks, games, flexible telecommuting)
- Middle management is great at trusting you to get your job done and supporting you when needed
- Upper management communicates well and inspires confidence
- Good inter-team communication and knowledge sharing

Cons

- Rapid expansion means individual teams' shared values get diluted, although whole-company goals and vision are well-maintained
- No 401(k) matching

Pros

Being surrounded by amazing talented sales people helped me step up my game. Although it wasn't good enough for the company, I still felt like I learned a lot of useful tools & skills that will help me in the future.

Cons

I strongly feel that if there was less favoritism, I would still be working with the company. I feel that the management overlooked my success with the company. I came from a background of always being one of the top sales consultants in every company I've worked for in the last ten years and I feel that I could have with this company as well given a couple more months.

Advice to Senior Management

The leadership needs to give more recognition to some of the newer employees and understand their circumstances compared to employees that have been there for a while and have a much larger book of business built up. It costs a lot of money for a new hire and if the leadership made a few changes, they would keep more new hires who have the potential to be one of the best sales consultants in the company. They should also measure success of a new employee by consistent improvement, even if they are a little short of the high quota set forth.

Pros

Top management is gifted, visionary AND experienced at building the vision.
Top management is way out ahead of the game and that is very exciting.

Cons

Frequent Quota increases and accelerator decreases dilute commission income substantially.

Advice to Senior Management

You're doing a fantastic job of building the businesses that will comprise a great real estate web destination; keep up the good work!

Pros

Great upper management
Great benefits, compensation, and perks
Solid team environment
Big picture mentality really helps drive wanting to succeed

Cons

Middle management is a little weak, ie team managers
Lack of upward mobility coming from the sales side
Questionable rewards for good performance

Pros

Zillow has incredible atmosphere. The job is an Inside Sales Consultant is an entry level position however, you will find yourself among some of the most intelligent and forward thinking people you have ever met. I have owned various small companies and am a product of the recession. I feel very fortunate to find an organization like Zillow.

Cons

No downsides at this point.

Advice to Senior Management

I feel Spencer Rascoff is doing an incredible job running this organization along with Greg Schwartz, Doug Slotkin, Tony Small and others. The transparency is amazing as I have never experienced a more "open" company. The only area I would like to see are additional opportunities. As we grow they will be there and I am excited to see what is ahead.

Pros

The management at Zillow is smart and effective, and easy to work for. They drive the company very well, hiring smart people and promoting hard workers.

We have great benefits, a beautiful view, and plenty of fun.

Cons

I can't think of any real downsides. Common frustrations here are that it is expensive to park (but we get free bus passes) and that salaries are lower than MSFT and amazon.

Advice to Senior Management

Continue to praise the employees who excel. Continue to maintain a fun work environment.

Pros

clear opportunities for career growth, great managers who are dedicated and work hard, executives have a clear vision for the product, employees are passionate and believe in the product but can also achieve a good work-life balance

Cons

sometimes loses sight of long-term goals for short-term revenue, although this is a difficult balance to strike

Pros

People are passionate about doing a great job in their own realm of responsibility, but also about helping the rest of the team excel in their work because everyone appears invested in having the company succeed overall. Nice, hard-working, people. A pleasure to go to work each day.

Cons

Incredible views from the office can distract you from actually getting work done.
Perhaps too Seattle focused. Would be nice to have more people at the company who grew up outside of the city.