Zions Bank Reviews

Updated August 26, 2015
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3.5
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Zions Bank President & CEO A. Scott Anderson
A. Scott Anderson
64 Ratings

Pros
  • Excellent work/life balance availability (in 3 reviews)

  • Friendly, collaborative work environment (in 4 reviews)

Cons
  • The health insurance leaves something to be desired (in 5 reviews)

  • All of the medical benefits are high deductible plans, which a lot of employees don't fully agree with (in 3 reviews)

More Pros and Cons

101 Employee Reviews

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  1. Evolution oetail Banking

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zions Bank full-time

    Pros

    Good leadership on retail banking side, for the most part. Good benefits package. Made the 2014 "Best Banks to Work For" list.

    Cons

    The bank is going through a lot of internal changes right now in sales culture and technology processes, but if you love continuous and unrelenting change, you may enjoy working here.

    Advice to Management

    The current staffing model needs to be changed. Works in theory but not in reality.


  2. Vice President

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Centerville, UT
    Former Employee - Anonymous Employee in Centerville, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zions Bank (Less than a year)

    Pros

    Your co-workers are great to work with. Makes for a fun environment

    Cons

    Senior management sometime has blinders on as to what the real problems are


  3. customer service manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Customer Service Manager in Taylorsville, UT
    Current Employee - Financial Center Customer Service Manager in Taylorsville, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Zions Bank full-time (More than a year)

    Pros

    great learning experience on loans

    Cons

    job elimination of key roles

    Advice to Management

    s


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Depends

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Boise, ID
    Former Employee - Personal Banker in Boise, ID
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zions Bank full-time (More than 3 years)

    Pros

    Decent benefits, fair pay, depending on where you are working, there may be some opportunities for advancement, good working hours.

    Cons

    Computer systems are outdated and have been for years, in the Boise area, if you are a female, this is the place for you. District manager has an obvious preference for hiring women. The tips you get for selling come from someone who you know couldn't sell half as good as the average banker.

    Advice to Management

    Overall, I liked working here, but the systems were outdated which caused some serious customer service issues. They keep saying they are coming, but extend it out another 5 years. They would rather hire from the outside than promote from within. Typically getting raises are slow going, even if you hit your numbers.


  6. Great company that lives its values

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Salt Lake City, UT
    Current Employee - Administrative Assistant in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Zions Bank full-time (More than a year)

    Pros

    The Bank's Guiding Principles are lived out in everything the Bank does. That's something I've really appreciated during my time here. I want my work to be meaningful and impactful and it has been both. I am able to affect positive change in my community through my work and still incorporate my passions in my job.

    Cons

    Benefits could be a little better. Health insurance isn't as robust as it could me. And Dental is basically a reimbursement program (like pet insurance), which isn't great. They has also been some corporate restructuring leading some employees to feel a little unstable in their jobs. There is a lot of pressure on hourly employees in support departments to make themselves irreplaceable, probably more than there should be.

    Advice to Management

    While making restructuring decisions, please give clear rules and guidelines on how employees at every level will proceed. Right now, it feels very foggy!


  7. Traniee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Securities Trader in Boise, ID
    Former Employee - Assistant Securities Trader in Boise, ID

    I worked at Zions Bank full-time (Less than a year)

    Pros

    Great pay people are great

    Cons

    None I liked everything about it


  8. Take Care of Your Own

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Manager in Salt Lake City, UT
    Current Employee - Portfolio Manager in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Zions Bank full-time (More than 8 years)

    Pros

    Zions Bank is great to work for as far as having a family and understanding that life is bigger than work.

    Cons

    Medical benefits are lower-tier, salary slow to grow.

    Advice to Management

    Pay employees market rates without them having to get outside job offers. Internal promotions do not fetch market pay for the position.


  9. Great company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company that has weathered the storm and still continues to offer quality service and a great attitude.

    Cons

    None that I have found. They are continually impacting the culture and community in a positive way.

    Advice to Management

    Keep an eye on things as you have been doing and provide resources to the tellers who are you key interaction between the customers.


  10. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zions Bank full-time (More than 8 years)

    Pros

    Great career progression.

    Cons

    Constantly changing up their structure.


  11. Helpful (1)

    Review from employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Neutral Outlook
    Approves of CEO

    I worked at Zions Bank full-time (More than 10 years)

    Pros

    Good people to work with. CEO/President is wonderful and very community-oriented. Family oriented. Highly encouraged to volunteer and help in community. CRA isn't "lip service", it is part of the culture.

    Cons

    Moves very slow with IT projects and approvals. Highly conservative with the interpretation of banking regulations that stifles innovation. Some people managing vendors treat vendors like servants not partners.

    Advice to Management

    Losing some great tech and banking people to other companies. Retain the great talent. Technology needs to not just be equal to competitors, need to be ahead.



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