Zions Bank Reviews

Updated August 21, 2014
Updated August 21, 2014
58 Reviews

3.4
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zions Bank President & CEO A. Scott Anderson
A. Scott Anderson
37 Ratings

Review Highlights

Pros
  • Lot of good people but several of the executive officers are incompetent (in 4 reviews)

  • Great place if you want to be well known in the community and enjoy local events (in 3 reviews)


Cons
  • Health insurance is quite weak compared to other employers that I've worked for (in 3 reviews)

  • All of the medical benefits are high deductible plans, which a lot of employees don't fully agree with (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    IT Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zions Bank

    Pros

    Technology was interesting, if management ever let you make decisions it would have been better.

    Cons

    Benefits, especially Medical have to be the worst in the state. Forced into a high cost HSA plan. Only option they have. Switched jobs and saved over $7000 on Medical in the first year.

    Advice to ManagementAdvice

    Fix the Medical benefits. Let your technical people make decisions and don't make them on your own based on what the technical salesmen tell you that you need.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    No integrity, forgot who keeps them in business: the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Social Media Administrator  in  Salt Lake City, UT
    Former Employee - Social Media Administrator in Salt Lake City, UT

    I worked at Zions Bank full-time for more than a year

    Pros

    Bankers hours/holidays were awesome. Vacation pay was good. Does a lot for the community. Interest rates and other products given to employees are fantastic.

    Bosses will go to bat for you... if you're in their clique.

    Cons

    The insurance choices here are reprehensible unless you're single.

    The marketing department went from awesome to horrid a few months ago. New leaders are very nepotistic and view friendships as more important than actual skill in doing the job. IF you're not on the boss' good side, or they plain don't like you, they will find even the littlest thing to "get" you on, and then trump it up.

    Basically, communication between upper and middle management is lacking terribly.

    While HR is an advocate for employees generally, if you're labeled as someone that deserves to be fired, no one will hear your side of the story. No investigations will happen to see if allegations are true. They just are.

    Don't make any promises — written or verbal. If a manager wants to get rid of you, those promises can be dissolved quickly, even if they're written down. Integrity doesn't matter here.

    For a company who says, "We Haven't Forgotten Who Keeps Us In Business", they sure treat their employees — who are every bit as important in this business as the customers — terribly.

    My advice if you're looking in this company: any other department is probably worth working for at Zions... maybe. But steer clear of the marketing department.

    Advice to ManagementAdvice

    Listen to your "underlings". Don't trust your managers at their word. Give both people their sides of the story. Have integrity — if you promise something, make it happen. Stick up for your talented employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Ethics and integrity do not abound

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at Zions Bank

    Pros

    You can certainly expect little change in some areas - enjoy banker's hours, better interest rates for employee bank accounts.

    Cons

    Terrible insurance.

     Marketing department is full of dishonesty and completely lacks integrity. If you are a trusting person who assumes others are honest and that hard-work will turn into a stable job or even a promotion, you will get caught off guard for sure. The department is extremely divided with a high degree of back-biting. The EVP is a hands-off manager, and does not handle confrontation, and ignores wrong-doing. There are some excellent employees, but unfortunately, they either leave, get fired on false grounds, or are afraid to speak up for change for fear of also being weeded out.

    Also, it is an incredibly difficult place to come into. The department has multiple cliques. If you are an outsider, you are doomed.

    Information which is vital to job-roles is not shared openly.

    Advice to ManagementAdvice

    Be honest with your employees. Executive management needs to address rogue employees who act outside of recommended plans as well as take action when dishonesty occurs. Break up the divide, and steer away from the nepotism.

    Doesn't Recommend
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Dysfuction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker  in  Meridian, ID
    Current Employee - Personal Banker in Meridian, ID

    I have been working at Zions Bank full-time for less than a year

    Pros

    You get paid for most everything with no threshold. Bonuses for training.

    Cons

    Bad products. The products are not competitive with other banks. The company is dysfunctional. Really old technology that makes the job far more difficult than it should be.

    Advice to ManagementAdvice

    Take a look at what other banks are doing. You don't have to mirror other banks, but you have to be on par with them. It is hard to sell the products available knowing that the benefits that other banks offer their customers is far greater.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Backward and dull place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Salt Lake City, UT
    Current Employee - Financial Analyst in Salt Lake City, UT

    I have been working at Zions Bank full-time for more than 3 years

    Pros

    The schedule is generally 8 hours a day. There are some genuinely nice and professional people who work there.

    Cons

    The pay was below average. The medical insurance was expensive and the coverage was poor (high-deductible plan). The technology, such as Microsoft Office, was several versions behind. The culture was uninspiring and did not encourage innovation or improvement. I heard sexist jokes and comments from some of the older male managers who seemed oblivious to how inappropriate their behavior was.

    Advice to ManagementAdvice

    Upgrade your technology. Offer competitive pay and benefits. Weed out bad managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Too many inflexible silos.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zions Bank full-time for more than 10 years

    Pros

    Lot of good people but several of the executive officers are incompetent.

    Cons

    Management is out of touch. Relatives of Holding Company's CEO are not held accountable for disastrous job performance. Executive officers don't want to be confronted when their performance is poor and don't have any enforced expectations to change their behavior.

    Advice to ManagementAdvice

    Use of complaint system is used in an absolute vacuum without any competent management discernment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Mostly Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller/Financial Service Representative  in  Cottonwood Heights, UT
    Former Employee - Teller/Financial Service Representative in Cottonwood Heights, UT

    I worked at Zions Bank full-time for more than a year

    Pros

    The people that you work with are pretty good.
    The benefits are ok.

    Cons

    Managers are unlikely to recommend you for other positions.
    Customers constantly use the slogan against you.
    The pay is terrible.

    Advice to ManagementAdvice

    Employees like to be promoted or given raises. Try doing it once in a while.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT

    I worked at Zions Bank full-time for more than 3 years

    Pros

    Not sure. I guess they were flexible with time. Individually, some people were great. Others...not so much. Decent vacation and sick time.

    Cons

    Horrible Management, caring more about pleasing their own bosses than about taking care of their employees. Didn't value employees and care about their career (and career progression). Healthcare benefits are horrible. I could probably keep going, but I'll keep it short.

    Advice to ManagementAdvice

    Quit!?! Think of others, not yourself.

    Positive Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Portfolio Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT

    I worked at Zions Bank

    Pros

    Job Security
    Career advancement if you network with the right people.

    Cons

    Low Pay
    Disconnect between upper and middle management
    Unique Culture - If you are not part of the unique culture that exists in Utah, you are an outsider.

    Advice to ManagementAdvice

    Try and listen to employees opinions more. Senior Management tries to implement new programs and systems to improve conditions, but fail when it comes to the implementation process. This results in multiple programs being initiated that do not run smoothly and puts the burden on the employees.

    Doesn't Recommend
    No opinion of CEO
  11.  

    OK company, great coworkers, iffy management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  Salt Lake City, UT
    Current Employee - Teller in Salt Lake City, UT

    I have been working at Zions Bank full-time for less than a year

    Pros

    Coworkers are great. You can get full time benefits at just 20hrs/week. Training is extensive. Pretty well compensated for sales, + sales competitions are good.

    Cons

    It's hard to sell Zion's products (morally and as a salesman), because most of the banking industry is way ahead of them. Banking software is, literally, from the late 90's, and very slow. Management is unsupportive, usually nice people but they don't show their appreciation for tellers.

    Advice to ManagementAdvice

    Support your employees. Don't be afraid to reduce micromanagement and spread out responsibilities. Stick around with your employees; don't leave at 3-3:30 while your employees are there until 6:30.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Worked for Zions Bank? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.