ZipRealty Reviews

Updated July 15, 2015
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2.9
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Recommend to a friend
Approve of CEO
ZipRealty President, CEO, and Director Charles C. (Lanny) Baker
Charles C. (Lanny) Baker
31 Ratings

Pros
  • Good work/life balance is supported (in 5 reviews)

  • Great technology, training and support (in 3 reviews)

Cons
  • Commission splits are so low that many agents are new or only part-time -- large turnover (in 3 reviews)

  • I worked the system diligently for 6 months and wasn't able to close a single deal (in 2 reviews)

More Pros and Cons

70 Employee Reviews

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  1. Great view!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Emeryville, CA
    Former Employee - Anonymous Employee in Emeryville, CA

    I worked at ZipRealty

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice, laid back working environment located in Emeryville.

    Cons

    Somewhat difficult to advance into other positions.

    Advice to Management

    Promote from within!


  2. Helpful (7)

    Just do the bare minimum

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Emeryville, CA
    Former Employee - Anonymous Employee in Emeryville, CA

    I worked at ZipRealty full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    1. Amazing work-life balance - You can show up at 10:30am and leave at 4pm. Since there is pretty much no career progression at this company, you might as well just do the bare minimum and you'll probably get by just fine. - This is made possible by whatever below-market compensation package you accepted to work here. It may also improve your chances of entering your 30's with a full head of hair. 2. Easy work - The lack of emphasis (or none, actually) on innovation simply means that you'll be doing nothing but copying and pasting the same configurable code for 2,000 Realogy franchisees over the next 5 years. - You don't need to be thinking about product improvements or ways to standardize processes. No one cares. Just have your daily dose of standups, coding, YouTube videos, 2 hour lunches, and start bagging up the leftovers for dinner. Don't even show up on Fridays unless you like the sound of crickets. 3. Low Expectations - The product targets an industry that is mostly unprofitable. Alternative solutions being MS Excel and sticky notes. - Realogy brokers will get this for free, so don't even worry about building a quality product to grow revenue and drive adoption. Just put your head down and start making stuff with interchangeable logos.

    Cons

    1. Management lacks relevant experience and leadership skills - Most are cheerleaders with bloated comp packages. They literally do no real work and there's not much you could learn from them that would make you intellectually competitive at tech companies. - Realistically, senior management at ZipRealty are only qualified as middle managers at real tech companies. There is some serious title inflation going on. 2. Lack of structure and career development - FYI there is no HR, marketing, finance, accounting, analytics, or sales teams at this company. You only need to know about 1.Product, 2.Engineering, and 3.Design because everyone else is insignificant and expendable. You will have little to no chance at building a career here on any other team. - Don't listen to reviews saying this is a great environment for entry-level engineers. Only come here if you can't pass coding tests. The organization as a whole operates as one huge mess and none of the teams have competent leadership. Code is a mess. You will pick up lots of bad habits along the way and miss out on proper training/development of key skills, which will put you in a position to be outclassed when going to any decent tech company in the future. 3. Laughable Comp - This company does not reward and properly compensate high performers, part of the reason why they're having so much trouble retaining talent. They might try to throw some Realogy stock options your way (not RSU) that will likely be worthless by the time it's fully vested, but most people don't understand the valuation and economics anyways so it worked to an extent. Many employees can easily bump up overall comp by 20-40% going elsewhere. - I don't think an organization needs to be hiring consultants and compensation analysts to tell them that they're hosing employees on comp. They know, and they love you for accepting their low-ball offers either because you're desperate (like I was), out of state (you're not familiar with the market), or need H1B (there are many classy organizations in SF/SV that does not intentionally underpay those in need of H1B sponsorship). - When you get an offer, make sure to negotiate 30-40% higher because 1. it's probably an unfair offer to begin with and 2. you will probably not get a raise for a long time. Speaking of raises, if you're not a squeaky wheel you won't get the grease. Management style here is to kick the can down the road, so even if a raise is promised expect management to be "working on it" for a long time.

    Advice to Management

    You've got a sweet gig. Don't give it up because even a parallel move is unlikely. Make hay while the sun still shines!


  3. Helpful (1)

    Realtor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ZipRealty full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great lead generation platform and corporate structure

    Cons

    Pay is the worst in the business. Could not make a career at this position

    Advice to Management

    Pay more


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Las Vegas Realtor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Realtor in Henderson, NV
    Former Employee - Realtor in Henderson, NV

    I worked at ZipRealty full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    They have a good training program, so you are not left floundering. They provide leads, most are time wasters, but you weed through them to get to the good ones.

    Cons

    The time wasting through the dud leads.

    Advice to Management

    Check in with Realtors to show that you care about them, not just the numbers.


  6. Helpful (4)

    NJ Conglomerate's New Puppet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Emeryville, CA
    Former Employee - Anonymous Employee in Emeryville, CA

    I worked at ZipRealty full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent place for a new, out of state engineer looking to get closer to SV. Work/life balance is decent. As someone else mentioned below, feel free to mail it in at any point. Realogy's deep pockets allow for ample 3rd party engineering support.

    Cons

    Summary: The acquisition has settled in Emeryville and the days of Zip being an industry innovator are long gone. They are now just a pawn to maximize Realogy's bottom line. Zip's sole purpose is to deliver their older, out dated platform and websites to all franchisees. All hands are on deck for roll-out, which leaves nothing for R&D. Comp: The compensation packages are comical. Poor base salaries, few fringe benefits, and minimal group outings. I encourage you to review market rates in SF and the Peninsula. Don't let the desperation cloud your judgement! If you must: Only entertain positions in business products, consumer, and design. ALL of the other teams are undervalued, poorly supported, have low morale, and a high turnover rate. There are simply too many great companies to work for in the area to settle for this.

    Advice to Management

    Enjoy the payday that came with selling out!


  7. Helpful (3)

    Review of CORP, both full time and contract.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Emeryville, CA
    Former Employee - Anonymous Employee in Emeryville, CA

    I worked at ZipRealty full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent location, reverse commute, low expectations if one is looking for an easy job. Could be a good entry level position into a new career at CORP. The integrated platform for the agents is a vastly superior way to keep in contact with leads or to generate them.

    Cons

    Terrible management who has no idea what industry they are in. Doesn't consider itself a tech company despite all field agents relying on the internal coded application. While once a leader is constantly playing followup in tech now. Current CEO is terrible and the previous one obviously wasn't so good either. Tech department is all out of sorts, often asked to do too much with internal resources. Company shows allegiance to employees which sounds good, but they show the same to bad, under-performers as well, so one may find themselves working around coworkers, especially in tech.

    Advice to Management

    Overhaul tech. Replace the review program with an incentive one. Increase salaries = increase talent. The "platform" is no longer best of breed with some much smaller organizations having much better these days. Perhaps an internal skunkworks group to create an entirely new platform to shave off the baggage.


  8. Real Estate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ZipRealty full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Could be a place to start if you don't know anyone or are completely new in real estate.

    Cons

    Zip had a great model until they decided to go public and then sold out. Now they are owned by Realogy who owns Better Homes and Gardens, Century 21, Coldwell Banker, ERA, Sotheby's you get the idea. No more rebates, non inventive web site.

    Advice to Management

    No one in management has ever sold a house so fix that.


  9. TRASH THE LEADS!!

    Former Employee - Real Estate Agent in Coral Gables, FL
    Former Employee - Real Estate Agent in Coral Gables, FL

    I worked at ZipRealty

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They will hire anyone .

    Cons

    No support, bad leads and broker is delusional.

    Advice to Management

    Try to compete with Zillow by hiring the right technology team.


  10. Helpful (1)

    Good entry level technical support job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Care Specialist in Emeryville, CA
    Current Employee - Client Care Specialist in Emeryville, CA

    I have been working at ZipRealty full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Relaxed job, minimal stress.

    Cons

    Departments are kind of cliquey and segregated.

    Advice to Management

    More team building activities would be great!


  11. Great company always moving forward

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ZipRealty

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    They provide leads They are always looking to improve in order to benefit the agents

    Cons

    Recently acquired- not sure how it is effecting them. Could be good or bad- no longer there



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