Zipcar Reviews in Cambridge, MA

63 Reviews
3.2
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zipcar President Kaye Ceille
Kaye Ceille
9 Ratings

Review Highlights

Pros
  • It's a very laid back environment (in 7 reviews)

  • The company is growing and there are a lot of opportunities to be promoted within (in 3 reviews)


Cons
  • There is very little room for growth (in 5 reviews)

  • Despite Zipcar outwardly retaining its own brand after the buyout by Avis Budget Group, internally there has been a huge shift in culture (in 4 reviews)

More Highlights

13 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Fun and interesting for the most part.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA

    I worked at Zipcar full-time (more than 3 years)

    Pros

    My colleagues were smart and innovative. It was hip and fun and people were always interested in hearing about it.

    Cons

    Compensation was confusing and changed frequently. Senior management rarely listened to those dealing with customers so executive decisions were often misguided.

    Advice to ManagementAdvice

    Management has changed since I worked there as it was bought by Avis. My former colleagues tell me that it is not the fun, hip company it used to be. It is now just another rental car company. Advice would be to go back to Zipcar's roots and put some former employees in more senior roles. They have the history and know what they are doing. Also, bring back the fun cars.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Solid First Software Engineering Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineering Intern in Cambridge, MA
    Former Employee - Software Engineering Intern in Cambridge, MA

    I worked at Zipcar as an intern (less than an year)

    Pros

    The work environment is comfortable and the team culture is very close nit.

    Cons

    The software is not as young as the rest of the company. Zipcar started in 2000 and the codebase hasn't aged as well as it could have. But then again, does it anywhere?

    Advice to ManagementAdvice

    Focus more on treating the engineering team as an asset rather than a requirement.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Cambridge, MA
    Current Employee - Financial Analyst in Cambridge, MA

    I have been working at Zipcar full-time (less than an year)

    Pros

    Better than most companies I worked for, Zipcar is place where you can add value.

    Cons

    Pay and Benefits could be better.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great people, great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA

    I have been working at Zipcar full-time (more than 3 years)

    Pros

    Smart, laid-back, but hard-working people. Family atmosphere. Recent corporate acquisition has created a lot of opportunities for growth.

    Cons

    A slightly ossified culture that is finally becoming more dynamic, but some of the effects still linger.

    Advice to ManagementAdvice

    Put your people first. At all times. Innovation is stifled without the proper level of communication and transparency.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Wonderful co-workers, but no room to grow..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Services Associate in Cambridge, MA
    Former Employee - Member Services Associate in Cambridge, MA

    I worked at Zipcar full-time

    Pros

    Great co-workers
    Laid back atmosphere
    Co-workers believe in the product

    Cons

    Out of touch management
    Lack of communication between management and employees
    Lack of benefits
    Low pay

    Advice to ManagementAdvice

    Get more in touch with your employees and fix the communication between corporate and local offices - the ball gets dropped somewhere along the way. Realize the amount of work your employees do for the little pay they receive. The reason they do this work for terrible pay & benefits is because the majority of them believe in the company and what the model stands for.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Cool place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA

    I have been working at Zipcar full-time (more than 5 years)

    Pros

    Coworkers are great. Laid back atmosphere.

    Cons

    Pay could be closer to comparable jobs in other companies.

    Advice to ManagementAdvice

    Invest in employees more to avoid losing talented staff.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good team members; out of touch executive team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA

    I have been working at Zipcar full-time (more than an year)

    Pros

    Coworkers are awesome. Product / service is very cool and interesting.

    Cons

    Lots of weird stuff, like we never have enough paper towels. Executives seem to set direction according to whim.

    Advice to ManagementAdvice

    Get to know your employees and learn to relate to them as people. Stop chasing the new bright and shiny thing and give us some time to fix things that are broken or make known improvements.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Vibrant exciting company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant Product Management in Cambridge, MA
    Former Employee - Consultant Product Management in Cambridge, MA

    I worked at Zipcar as a contractor (less than an year)

    Pros

    Great concept, fun environment, interesting people, good location, beer on Fridays.

    Cons

    Hard to understand the business model and how Zipcar will earn meaningful profits, employees too much spread around due to limited space

    Advice to ManagementAdvice

    Share longer term plans so you know where the company is heading. Just look like the cost continues to be very high compared to the revenue coming in.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Idealism and Personal Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Cambridge, MA
    Former Employee - Systems Engineer in Cambridge, MA

    I worked at Zipcar full-time (more than an year)

    Pros

    Work with progressive people aiming for a shared future . Lots of bikes are seen at the office and you should enjoy beer on fridays as well as various games and events .

    Cons

    I have not seen people removed because someone had a friend that needed a job ... and then couldn't do it . This and similar things happened at this company . Also , they use outdated software although this is something they have started changing . If you do not like an open office layout , then this place also is not for you .

    Advice to ManagementAdvice

    Give the customer service representatives a career path to promotion .

    Recommends
    Positive Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Innovative, cutting edge and fun company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Engineer in Cambridge, MA
    Current Employee - QA Engineer in Cambridge, MA

    I have been working at Zipcar full-time (less than an year)

    Pros

    Very open to new ideas and technologies.
    Knowledgeable and friendly group of people.
    Have a strong vision of where the company is going.
    New and exciting work every day of the week.
    Flexible, high expectations but excellent work life balance.
    Plenty of free food and social activities.

    Cons

    Parking is not free however they have a great commuter check benefit.

    Advice to ManagementAdvice

    Keep up the great innovative work!

    Recommends
    Positive Outlook
    Approves of CEO

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