Zipcar Reviews

Updated August 15, 2015
18 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
1.0
Rating Trends
Recommend to a friend
Approve of CEO
Zipcar President Kaye Ceille
Kaye Ceille
8 Ratings

Pros
  • Discount on zipcars to use personally, laid back culture with very friendly employees and very visible management (in 7 reviews)

  • This used to be a great mission driven company and some great people still remain (in 4 reviews)

Cons
  • There is very little room for growth (in 5 reviews)

  • Despite Zipcar outwardly retaining its own brand after the buyout by Avis Budget Group, internally there has been a huge shift in culture (in 4 reviews)

More Pros and Cons

18 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Stay Away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zipcar full-time (More than a year)

    Pros

    There are no pros to working here.

    Cons

    Everything you can possibly think of working here is a con.

    Advice to Management

    Revamp everything from the group up.


  2. Helpful (6)

    A Ruined Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people. It WAS a great group to work with. Work hard, play hard was the motto 5+ years ago, and it worked. I pity any of the old-timers who remain. The grass truly is greener on the other side, except maybe for the camaraderie, but we were pretty lucky to have had what we had. The opportunities were aplenty before the ABG acquisition, right around IPO time.

    Cons

    Communication was never Zipcar's strong-suit, but that is understandable to an extent knowing now where the business was going. But it became horrendous after the ABG acquisition. Zipcar's core values have become a joke. Nothing is simple. The company is not environmentally friendly. No one has the true passion to "be the best" they can be.

    Advice to Management

    Do not layoff an entire department and then ask them to come forward during a company-wide meeting and ask for applause.


  3. Helpful (8)

    A Shame

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zipcar full-time (More than a year)

    Pros

    There are some great people still here, although more and more are leaving every day.

    Cons

    As most people have said, Zipcar used to be a great place to work. Unfortunately, the Avis acquisition has turned the fun, trendy company into what is starting to feel like a daycare. When every decision, and I mean EVERY decision, needs to be approved by people who have never stepped foot in the office or spoken to the majority of the employees, it's tough to hang on to any of the talent that made the company so great to begin with. Pumping us with unnecessary jargon and catch phrases is not the way to build morale. We're not stupid, and we're not children, so treat us as peers and tell us what's really going on.

    Advice to Management

    It's too late at this point, but let's pretend it's a year ago...Treat your employees like human beings, and do something, anything, to hang on to the talented people that built this company. Don't allow the turnover to become so frequent that a 2 year employee is a veteran and has more knowledge than most. I truly hope Zipcar is still around in a few years, but it's looking less and less likely.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (10)

    Aninymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zipcar full-time (More than 3 years)

    Pros

    Great coworkers!! For now. Everyone is scrambling to leave. The dress is casual and the Home Office location is very cool.

    Cons

    Human Resources plants reviews on this site. Read with a discerning eye, please. It's painfully obvious and kind of funny to those of us that work here, but if you are investigating because you are interested in employment, please know that there is not room for advancement, the benefit plan is the worst available, and that the product is quickly becoming obsolete. Sadly, the two major factors competing to phase out Zipcar are other transportation options and Avis.

    Advice to Management

    Be open with the team about recent layoffs (still not mentioned to the company after a month). Giving a round of applause to hardworking individuals over a company wide call is not an explanation. That was just embarrassing. Be candid and forthcoming with your underpaid employees, there is just trickle down news for many things, like the fact that the opportunity for overtime has been eliminated. Don't send one email to a handful of managers directing them to do so and leave it at that. It's incredibly cowardiced and insulting. Also, if you are going to plant stuff on this site, try not to be so obvious!!!


  6. Helpful (8)

    AVIS acquisition ruined Zipcar. Mid management clean house with favoritism in hiring. Office Space Incarnate!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fleet Manager in New York, NY
    Former Employee - Fleet Manager in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Zipcar full-time (More than 5 years)

    Pros

    Many job responsibilities. Puts your skill set to the test. Great resume builder if your desperate for a stepping stone with set timeline to move on to the next.

    Cons

    Upper management wants you in their pocket. Hiring yes men/women to do their bidding with imposed delegation. No consideration towards mid level management, coordinator or associates. Member service & senior fleet management is a joke. Environment perpetuates manipulation amongst peers that have agendas of their own. If your of the old "Zipcar regime" you better get in line or get phased out quick. Upper management wants to bring in their own people from previous company's (Starbucks & NY Sport Club). HR department does upper management & Home Offices bidding with little to no concern about the outcome effecting moral.

    Advice to Management

    Find your moral compass.


  7. NY office management lack of profesionalism

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fleet Associate in New York, NY
    Former Employee - Fleet Associate in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Zipcar full-time (More than a year)

    Pros

    Salary,at first the culture,the people when it was just zipcar not avis zipcar, benefits

    Cons

    Management lack profesionalism,integrity,education,and respect for employees

    Advice to Management

    Hopefully avis get rid of the current management in ny office especially their office head if they want that company to suceed and bring some dignity to that office


  8. Helpful (3)

    Zipcar was a great place to start your career, and then move on

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Somerville, MA
    Current Employee - Anonymous Employee in Somerville, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zipcar full-time (More than a year)

    Pros

    The HQ is in the ever expanding Seaport area, surrounded by good bars and restaurants, and a nice park right behind the building. I often watch puppies playing in this park to escape the mindless tedium and bureaucratic nonsense that Zipcar has become.

    Cons

    A few years ago, Zipcar still acted like a startup, this meant more flexible working conditions, smaller teams where you could know, and work with everyone, not a lot of bureaucracy, beer at the office, but it also meant compensation was less than adequate. Then Zipcar was purchased by ABG, and all the perks of being a startup, or smaller company went away, but the compensation remained low and stagnant. All control and innovation is not so slowly disappearing as more jobs are eliminated to be handled by ABG. The culture that made Zipcar a great place to work (and learn) has all but disappeared, which is evident by how few employees there are left that have worked at Zipcar for more than a couple of years. All the upper level management has been replaced since ABG took ownership (many coming directly from ABG), and the vision of what Zipcar should have been has disappeared. Zipcar also pretends to be a green company, but walking around the office quickly shows this is far from true. There's no real recycling program in the office, and in a recent attempt to eliminate wasteful disposable utensils, actual utensils were purchased. These can all be found piling up the sinks since no plan was put in place to actually manage the dishes. And at this point few employees are invested enough to care about the state of the office.

    Advice to Management

    Actually work on making your employees happy again. Instead of begging old-timers and anyone that just hasn't had the sense to move on yet to promote the company on Glassdoor. Start with fair compensation.


  9. Helpful (5)

    not even worth the try

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zipcar full-time (Less than a year)

    Pros

    the people. that is it. If you're desperate you can use this as a stepping stone into other companies but not internally since they are getting rid of departments left and right

    Cons

    HR DEPARTMENT is worthless and untrustworthy - you can tell they are not there to help you, the employees already hate working here so stop trying to make it what it was - it's fake and transparent, the pay is horrible - not competitive at all the cons outweigh any pro this place could ever have. I am speaking only of home office - the markets are much better

    Advice to Management

    stop micromanaging, stop getting ABG people here, stop lying to employees about growth opportunities

    Zipcar Response

    Jul 29, 2015 – Talent Acquisition Manager

    We are very sorry that you feel this way. I would be open to chatting to you in more detail about this and listening to what you have to say. We can discuss the points you raised above and work ... More


  10. Helpful (4)

    Broken Promises

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at Zipcar full-time (More than 3 years)

    Pros

    Casual work environment, empowered employees

    Cons

    It all started with the acquisition. What started as an awesome company quickly turned into a corporate environment with minimal growth opportunities. Your told that you will quickly climb the ranks but the only way to do so is to leave the company. When it is time for a raise, they spit in your face with a minuscule, computer-generated, number.

    Advice to Management

    Go back to the basics, listen to your employees


  11. Helpful (5)

    How to disengage employees and destroy a company: The Avis Budget Group Story

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Boston, MA
    Current Employee - Marketing in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zipcar full-time (More than a year)

    Pros

    Significant discount on service during the weekdays. Some good people at office level

    Cons

    Zipcar takes engaged, passionate employees and ensures they are not recognized for their work. Avis has effectively destroyed any opportunity for Zipcar to succeed as a company. Unrealistic expectations with extremely low pay No opportunity for advancement. Incompetent upper management sticking to dying brand and outdated technology

    Advice to Management

    Listen to your employees, value your employees pay your employees properly. Listen to each-other and communicate in a meaningful way. Focus on competition. Zipcar is no longer the leader in the car sharing space, that title goes to our competitors now.



Showing 18 of 107 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.