Zipcar Reviews

Current Employee – been working at Zipcar part-time for less than a year

Pros – Great people to work with and great management directing the team and extremely supportive!

Cons – Marketing HQ needs to approve more funds!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Zipcar full-time for more than 7 years

Pros – Coworkers are great. Laid back atmosphere.

Cons – Pay could be closer to comparable jobs in other companies.

Advice to Senior Management – Invest in employees more to avoid losing talented staff.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Zipcar as an intern for less than a year

Pros – Good learning in experience when it comes to selling a service and peer-to- peer marketing

Cons – A bit to demanding , especially when you have to "sell" to your classmates

Advice to Senior Management – Focus more on promotion than gaining new accounts

Yes, I would recommend this company to a friend

Former Employee – worked at Zipcar

Pros – Though the company is more than 10 years old now, it retains the excitement of a startup. Friendly coworkers, great management, and easy to have your voice heard. Great corporate culture.

Cons – Dealing with disgruntled customers can sometimes be tough, but that is the nature of the business, not the fault of the company.

Yes, I would recommend this company to a friend

Current Employee – been working at Zipcar full-time for less than a year

Pros – Very open to new ideas and technologies.
Knowledgeable and friendly group of people.
Have a strong vision of where the company is going.
New and exciting work every day of the week.
Flexible, high expectations but excellent work life balance.
Plenty of free food and social activities.

Cons – Parking is not free however they have a great commuter check benefit.

Advice to Senior Management – Keep up the great innovative work!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Zipcar full-time for less than a year

Pros – - Senior management not afraid to challenge the status quo
- Great freedom to execute the plans you develop
- Great culture, fun company, it's a blend of marketing, operations, retail and auto worlds
- Competitive pay, bonus potential is there, but challenging to achieve
- People really believe in what they do - not a lot of people that just "show up"
- Close-knit, but very open and eager to bring in new talent
- If you can justify the (fill in the blank item/task/project), you can make it happen!

Cons – - Marketing finally catching up with the times; recent leadership changes should address this
- No 401k match (although there is a 401k plan)
- Need to beef up HR department - it's a work in progress
- Mobile platform needs to become the best again - no more excuses

Advice to Senior Management – Keep pushing for constant improvement while maintaining the great culture that's there. Keep bringing in more people who want to make a difference and work hard to move the company forward.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Zipcar

Pros – Flexcar teams were fun, high-energy, and mission-driven. People wore many hats and improvised resourcefully to solve problems and get things done. Internal promotions grew people professionally and were good for morale.

Cons – Flexcar experienced some churn in ownership and management, and somewhat lacked process discipline (probably inevitable when growing so rapidly), but the strong prevailing can-do attitude counteracted the potential chaos.

Advice to Senior Management – Flexcar was acquired by Zipcar and integrated under the Zipcar brand and management team. The ideal company would leverage the high spirit of Flexcar along with with the lean process discipline of Zipcar.

Yes, I would recommend this company to a friend

Current Employee – been working at Zipcar part-time for more than a year

Pros – Coworkers are always happy go lucky
Management works with college students class schedule
Daily assignments felt more like hanging out than work
Greatly decreased fee for renting the cars
Opportunity to drive many different types of cars

Cons – Few and often unpredictable hours
Low pay
Continued to go to certain locations that proved no interest to prospective members

Yes, I would recommend this company to a friend

Current Employee – been working at Zipcar full-time for more than a year

Pros – Coworkers are awesome. Product / service is very cool and interesting.

Cons – Lots of weird stuff, like we never have enough paper towels. Executives seem to set direction according to whim.

Advice to Senior Management – Get to know your employees and learn to relate to them as people. Stop chasing the new bright and shiny thing and give us some time to fix things that are broken or make known improvements.

Yes, I would recommend this company to a friend

Former Employee – worked at Zipcar as a contractor for less than a year

Pros – Great concept, fun environment, interesting people, good location, beer on Fridays.

Cons – Hard to understand the business model and how Zipcar will earn meaningful profits, employees too much spread around due to limited space

Advice to Senior Management – Share longer term plans so you know where the company is heading. Just look like the cost continues to be very high compared to the revenue coming in.

Yes, I would recommend this company to a friend