Zipcar

www.zipcar.com

Zipcar Reviews

Updated January 26, 2015
Updated January 26, 2015
73 Reviews
3.0
73 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zipcar President Kaye Ceille
Kaye Ceille
12 Ratings

Review Highlights

Pros
  • It's a very laid back environment (in 7 reviews)

  • The company is growing and there are a lot of opportunities to be promoted within (in 3 reviews)


Cons
  • There is very little room for growth (in 5 reviews)

  • Despite Zipcar outwardly retaining its own brand after the buyout by Avis Budget Group, internally there has been a huge shift in culture (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    Lack of Structure and Phony Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Zipcar full-time (more than a year)

    Pros

    - Descent Pay
    - Fun Internal Events
    - Majority of teammates are wonderful, smart and ambitious

    Cons

    - Lack of direction from unqualified executives
    - Very cliquey
    - Lack of leadership direction
    - Expected to work long hours and weekends with little award for hard work
    - No process or strategies
    - Must of the workflow is undefined with unclear goals for projects
    - They have not embraced the "no jerks" rule here.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Going downhill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Zipcar full-time (more than a year)

    Pros

    This used to be a great mission driven company and some great people still remain. The Seaport location is great.

    Cons

    Since the acquisition by ABG, everything has changed and many good people have left. The only objective seems to be synergy The parent company does not understand car sharing, nor do they understand anything about a mission driven organization. All they want is to make a profit. Communication is very lacking and a command and control environment is being implemented. Zipcar has the potential to be a great company, if it is left alone to run as a truly separate division, but ABG is too arrogant to let that happen.

    Advice to ManagementAdvice

    Stop trying to run the place like a rental car company. HIre a management team that is worthy of the Zipcar reputation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 5 people found this helpful  

    Zipcar is run by thieves!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA

    I worked at Zipcar full-time (more than a year)

    Pros

    None, absolute waste of 2 years of my life!

    Cons

    They REDUCED bonus payouts, AFTER sales were made! The commission structure was 'modified' 3 times in one year. Each time the payouts were reduced. I was the #1 Account Executive and made 300K for Zipcar (120% over quota), only to be thanked by receive LESS money than promised. They made money, and stole from the sales staff. Do NOT work for Zipcar!

    Advice to ManagementAdvice

    Remember your employees are human.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Awful experience, would not recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA

    I have been working at Zipcar full-time (more than a year)

    Pros

    I can't think of one.

    Cons

    Every thing accept the pay.

    Advice to ManagementAdvice

    Give up your job and let a more real management take over.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Laziest coworkers ever with no direction or career path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zipcar full-time (more than a year)

    Pros

    laid back atmosphere, lots of free food

    Cons

    everyone is so lazy. people just waste time talking in the kitchen, socializing, walking around the mall--no wonder why this company is failing

    Advice to ManagementAdvice

    start pushing out the bad seeds and recognize the talent you do have.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Want to play it safe and never do anything cool? Work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zipcar

    Pros

    It sounds cool, so people assume it's awesome.
    The product is innovative, so people assume the company is.
    Green is a pretty color.

    Cons

    They are afraid to try anything new. Everything must be done "the way it's always been done" even if that way is bad, outdated and lame.
    They do not want to revolutionize anything and are terrified of change.
    There is little to no room for advancement, which is why everyone leaves after 3 years at most.
    Upper level management doesn't care about customers or employees.

    Advice to ManagementAdvice

    Make your internal values and corporate culture match how awesome the idea of car sharing is. Don't play it safe all the time. And treat people with respect!

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Poor compensation for a lot of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Services Specialist
    Current Employee - Member Services Specialist

    I have been working at Zipcar full-time (more than a year)

    Pros

    Looks good on your resume, cool 'zipcar' culture, great networking opportunities

    Cons

    Extremely low pay, very little opportunity for career advancement if you don't work in the Boston office, men get hired to management positions far more often than women.

    Advice to ManagementAdvice

    Pay staff more appropriately for the large amount of work their responsible for & more staff in local offices

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    If i had to describe working here in a word it would be, "meh"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fleet
    Current Employee - Fleet

    I have been working at Zipcar full-time (more than 3 years)

    Pros

    Laid back work enviroment
    Decent discount
    Good health insurance

    Cons

    Low pay
    Not much room for growth
    Poor communication
    No local HR

    Advice to ManagementAdvice

    I felt like i had very few people(none) to talk to about HR issues, without it becoming known to the entire office.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Mismanaged talent, no proper recognition for driving success, getting super corporate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fleet
    Current Employee - Fleet

    I have been working at Zipcar full-time (more than a year)

    Pros

    Amazing discount, exciting & competitive industry, best in the business.

    Cons

    All levels of management are in the clouds and don't know how to properly communicate, poor pay, culture is super cheesy.

    Advice to ManagementAdvice

    Know how to properly utilize great talent when it is available to you and learn how to communicate!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    They don't value quality employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Ambassador in Philadelphia, PA
    Former Employee - Brand Ambassador in Philadelphia, PA

    I worked at Zipcar part-time (more than a year)

    Pros

    The Discount makes the rental rates very affordable.
    Nice Swag

    Cons

    Micromanaging
    Very hierarchical despite trying to appear as otherwise.
    Low Pay

    Advice to ManagementAdvice

    When you have a good employee don't treat them like a child. Investigate the lack of diversity and the racial tensions in your offices. You get poor quality brand ambassadors because of the low pay rate.

    Doesn't Recommend

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