ZocDoc Reviews

Updated August 26, 2015
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3.5
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ZocDoc Founder & CEO Cyrus Massoumi
Cyrus Massoumi
128 Ratings

Pros
  • Free lunch, great healthcare benefits (in 22 reviews)

  • The company is committed to developing leaders internally, making sure that great people can find new challenges here across departments (in 12 reviews)

Cons
  • Work-life balance has been a struggle at times (in 10 reviews)

  • I've never seen such a high turnover for sales people than this company (in 11 reviews)

More Pros and Cons

219 Employee Reviews

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  1. Featured Review

    Helpful (8)

    Inside Sales Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZocDoc full-time (More than a year)

    Pros

    -Healthcare 100% covered -Free lunch -Culture is great -Growing office where promotions are available -Competitive atmosphere -Competitive comp plan

    Cons

    -If you are not here to work hard and make money its not for you


  2. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, great comp, great place to challenge yourself.

    Cons

    Not the best place to LEARN sales, but a great place to MASTER sales


  3. Awesome Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZocDoc full-time (More than a year)

    Pros

    Fun, challenging, energetic environment with great pay, paid benefits and all the food and diet coke you can drink!

    Cons

    Very tough sale and not for the easily discouraged.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company to work for! Genuine passion to improve healthcare for patients.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brooklyn, NY
    Current Employee - Anonymous Employee in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZocDoc full-time (More than 3 years)

    Pros

    I have had many opportunities to grow in my career here. I truly feel supported by the amazing people I work with and know that higher management is rooting for me to do well. I have been able to learn from great people. Challenging, hardworking, fun, passionate culture that walks the talk. Not to mention great benefits!

    Cons

    We could definitely improve on established professional development opportunities so that people in all departments feel they are consistently exposed to new skillsets.

    Advice to Management

    I appreciate what I have seen is a true desire to grow and improve--and also listen to feedback from lower level employees. Keep doing this!!


  6. If you want to love your job, work at ZocDoc!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Scottsdale, AZ
    Current Employee - Recruiter in Scottsdale, AZ
    Recommends
    Positive Outlook

    I have been working at ZocDoc full-time (Less than a year)

    Pros

    Upper Management - Caring Executives - Free Catered Lunch - 100% Paid Healthcare - Fun Culture - Great People - Smart People - Open Vacation Policy ZocDoc listens to their employees and always makes changes, so that employees are happy and successful.

    Cons

    Working from home isn't part of the culture


  7. SOA at ZocDoc

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at ZocDoc full-time

    Pros

    The culture and location of the company is amazing. Everyone has a work hard play hard attitude with a lot of energy and fun shenanigans to get you through the day. Soho is a great neighborhood in downtown Manhattan filled with fashion, stores and great looking people.

    Cons

    The base salary was way too low especially since they set your quota at a barely reasonable level. Being my first job out of college it wasn't a bad experience but I had to leave because the compensation really just didn't do it for me. Granted there are uncapped commissions and the earning potential is there but at some point you have to be realistic and do a cost analysis to figure out weather your time and efforts can be valued higher else where. Also, prepare to work 8am-6pm at the very least.

    Advice to Management

    Get rid of the revolving door on the sales floor.


  8. Inside Sales Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Executive in Scottsdale, AZ
    Current Employee - Inside Sales Executive in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The culture is awesome, work hard and play hard. Great people and a ton of support. This is by far the hardest sale but if you can make it the reward is amazing! Free lunch and breakfast on Friday. The benefits are great as well, probably the best health, dental and vision offered by any company. You will become a better salesman by working here.

    Cons

    The territory you have plays a factor. It is one of the toughest sales out there! The turnover is high.


  9. Helpful (3)

    Keep looking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    amazing product and great service team

    Cons

    disfunctional management , churn and burn atmosphere


  10. Helpful (6)

    Don't get too excited!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive
    Former Employee - Sales Executive
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ZocDoc full-time (More than 10 years)

    Pros

    Great product depending on the market. Good benefits, unlimited vacation time and free lunch.

    Cons

    Be warned, most of these reviews are fake. They have a highly employee turnover. I don't even know why I stayed so long. -You work so much to meet your quota, that you don't get to use your "unlimited" vacation. -They hire young people for inside sales/telemarketing; they are not very professional. They have never sold to doctors and they are very unfamiliar with the medical industry. These kids would do or say anything to get the doctors on the phone. Including calling them on their emergency line. NOT PROFESSIONAL. It gives the company a bad reputation. -You can't have a bad month. You will get written up and let go the next moth if you don't meet quota. -High turnover rate -Micromanage you through Sales Force -Car Sales mentality -People are let go if they don't sell anything on their first three months -Commission structure is a joke and confusing. You have to bring in 4 doctors every month; you start making money on the 5th doctor. Then you have to wait three months before you get paid a "third of your commission". It does accumulate but still, you don't get paid until three months and only a third of your commission. You'll get the other two thirds but it's broken down the following two months. If you quit, you'll only receive whatever is coming for that month. The remaining lag commission is lost.

    Advice to Management

    -My advice is to invest more money on marketing on TV and email blasts in certain markets and stop going through employees like they don't matter. Hiring and firing is more costly than marketing. -Set realistic expectations and quotas.


  11. Helpful (2)

    Hardest Job yet the most rewarding

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Executive in Scottsdale, AZ
    Current Employee - Inside Sales Executive in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZocDoc full-time (More than a year)

    Pros

    great culture, very talented people at ZocDoc in Phoenix. can't beat free lunch and fully paid for benefits. The sale is a tough one but the new comp plan is amazing if you are someone who decides to bust your butt and work hard. Cold calling is a must, that won't go away. Recently they have outlined the path to make six figures and it's very doable. i love that ! lots of cool perks too like prizes weekly and dinners out for the top performers.

    Cons

    It's a hunters game so if you slow down one month it feels like you are left in the dust and that messes with your mind a bit. flavor of the month is common but isn't that all sales ? turn over used to be high but it has slowed down a ton in the last 6 months sine the new comp and Performance plan was outlined.

    Advice to Management

    Management, keep supporting us to get more sales. Bring back the led gen dept to help us out with pre set meetings. stop reinventing the wheel every two months with a new script or plan of attack. would love to see a more clear cut path to improvement from newbie to senior sales guy. i.e. these are the skills you should master and here is how. then again i haven't seen that at any company.



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