ZocDoc

www.zocdoc.com
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ZocDoc Reviews

Updated February 26, 2015
Updated February 26, 2015
165 Reviews
3.4
165 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ZocDoc Founder & CEO Cyrus Massoumi
Cyrus Massoumi
93 Ratings

Review Highlights

Pros
  • Free lunch and a great way to network with really cool people (in 22 reviews)

  • There is a lot of access for upper management, and some really great people here (in 12 reviews)


Cons
  • Work-Life Balance - They expect you to make work your life (in 10 reviews)

  • I've never seen such a high turnover for sales people than this company (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    You better be good at sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at ZocDoc

    Pros

    Culture and people are great.

    Cons

    Micromanagement and job security. One bad month and you're gone.

    Advice to ManagementAdvice

    Let proven sales executives do the job their own way.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Great company, great culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Recruiter in Phoenix, AZ
    Current Employee - Sales Recruiter in Phoenix, AZ

    I have been working at ZocDoc full-time (less than a year)

    Pros

    What I love about ZocDoc is the leadership team and the managers that I work with! I have never had access to senior leaders in a size of organization as ZocDoc and we have consistent meetings to discuss progress and concerns. To have this kind of support is huge. I love coming to work every day because we make work fun, we work hard and I work with a great team. Of course the salary and benefits help make this "The Best Job I have Ever Had"!!

    We also have some amazing perks!! 100% paid healthcare, cell phone allowance, free catered lunches and snacks, open vacation policy, and competitive compensation!

    Cons

    If you cant handle change and can adapt quickly, you won't be successful here. We're a growing organization and things are always changing.

    Advice to ManagementAdvice

    Continue to listen to employees! This is one of the things that makes our culture unique in that you encourage employees to speak up.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Experience - Great inside Sales Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in New York, NY
    Former Employee - Inside Sales Representative in New York, NY

    I worked at ZocDoc full-time (less than a year)

    Pros

    Location, Opportunity, Career Advancement, Knowledge

    Cons

    work life balance, hours of operation, skillset required

    Advice to ManagementAdvice

    Great

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Zoc doc hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ZocDoc

    Pros

    The benefits
    The free lunch

    Cons

    They over promise your salary

    Advice to ManagementAdvice

    Let those who work hard progress

    Doesn't Recommend
    Neutral Outlook
  6. 3 people found this helpful  

    Technical Support Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Specialist in Phoenix, AZ
    Current Employee - Technical Support Specialist in Phoenix, AZ

    I have been working at ZocDoc full-time (less than a year)

    Pros

    Benefits and Opportunities. Fast paced growth to propel your career into the direction you want. There are new chances every day to learn something new, showcase your own talent, or get involved with a vital project. The working atmosphere is relaxed enough to be enjoyable, but serious enough to get things done. The team works great together.

    Cons

    When there are opportunities for growth/change, there are situations that are less than ideal. These are just growing pains for a start-up that is turning into a large operation. Sometimes the start-up mentality can be an opposing force for growth, so there will be a period of adjustment for those team members that exude the "I can do it all" start-up attitude. When the operation gets so large, there is less room for heroes and more room for soldiers that are willing to admit they can't do it all.

    Advice to ManagementAdvice

    Get clear about titles, roles, and responsibilities involved with those roles.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    If you're a hard worker and can sell, then ZocDoc is heaven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Inside Sales Executive in Phoenix, AZ
    Current Employee - Inside Sales Executive in Phoenix, AZ

    I have been working at ZocDoc full-time (less than a year)

    Pros

    -Good base salary
    -Catered lunch every day
    -Great commissions
    -Unbeatable health insurance (Seriously, it's amazing)
    -Happy hour on Fridays
    -Cool people

    Cons

    -Very strict quotas. You must maintain a certain number of sales in order to keep your job. This is every sales job, though.
    -Doctors are really hard to sell to. They are some of the most stubborn people in the world, so you need to be persuasive and persistent.
    -you need to work HARD and consistently. This isn't a job where you slip in between the cracks or go unnoticed.
    -if you wanna make good money, arrive early, and stay late.

    Bottom line, if you're a wus, don't take this job.

    Advice to ManagementAdvice

    Do away with the generic "why should you work for ZocDoc?" questions. Really get to know someone. Try and get them to sell you something. Do more sales role play during the interviews. And be upfront about how tough the job is.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Don't leave your great paying job for this place!!! Lesson learned!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Executive in New York, NY
    Current Employee - Inside Sales Executive in New York, NY

    I have been working at ZocDoc full-time (less than a year)

    Pros

    Daily catered lunch
    Great snacks
    Healthcare benefits
    Laptop
    Cell phone
    Happy hour Fridays

    Cons

    If you don't hit your quota, you're fired! Simply as that.

    It doesn't matter that you work from 7am to 7pm

    It doesn't matter that the recruiter lied to you to get you hired

    It doesn't matter that your territory sucks and that you are completely set up to fail in that territory ... Nothing matters to them but quota and you can be the Best Golden Child there with exceeding quota but if you don't hit one month, YOU ARE FIRED. Period!

    Advice to ManagementAdvice

    Quit letting go good reps. At the rate you're going, you'll run through every good sales rep in NYC before the year is out. Then you'll only have the 5 stars in the office that call major cities

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great idea, company is taking off... territory can make or break some people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at ZocDoc

    Pros

    It's just fun there, awesome atmosphere, access to leadership, unlimited time off as long as you meet your numbers, great location.

    Cons

    It's still a standard sales job, so you're going to have to work long hours, put up with heavy amounts of stress, but some people are built just for that. I wasn't one of them.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Great Product, Untrustworthy Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Executive in New York, NY
    Former Employee - Inside Sales Executive in New York, NY

    I worked at ZocDoc full-time (less than a year)

    Pros

    Fun place to work and great co-workers. Work/life balance and employee benefits are also a huge plus.

    Cons

    Management turns over too many employees. Even the ones that decide to leave are doing so because of how the place is ran and how decisions are being made.

    Advice to ManagementAdvice

    Treat your employees as people instead of treating them like they're just numbers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Left after 3 months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - BOA in New York, NY
    Current Employee - BOA in New York, NY

    I have been working at ZocDoc

    Pros

    amazing catered lunches, great medical plan

    Cons

    too many managers, explicit favoritism in sales management

    Advice to ManagementAdvice

    streamline management and clearly define heiarchy for all. I reported to three different managers, two remotely.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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