Zones

  www.zones.com
  www.zones.com

Zones Reviews

Updated December 12, 2014
Updated December 12, 2014
170 Reviews
2.7
170 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Murray Wright
57 Ratings

Review Highlights

Pros
  • potential to earn good money, good hours, lots of perks and free food (in 16 reviews)

  • I have a support role and Zones has been great-great work life balance, flexible schedule (in 8 reviews)


Cons
  • They are always advertising for new account executives for a reason (in 8 reviews)

  • Upper management was inconsistent and they didn't seem to care truly about their employees (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Auburn, WA
    Current Employee - Account Executive in Auburn, WA

    I have been working at Zones

    Pros

    Good work atmosphere at Zones,

    Cons

    Pay could be better at Zones

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Not the big leagues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Account Executive
    Current Employee - Enterprise Account Executive

    I have been working at Zones full-time (more than an year)

    Pros

    Company is gaining some limited visibility as a VAR player.
    If you hustle, have some good accounts, bring on some good buying accounts, you can make a little money.
    Work-Life balance is good.
    The longer you can hang on, the more money you can make.

    Cons

    -Compensation. It seems like compensation is on-par with other VARs, but falls terribly short of OEM field jobs. Basically a 50% paycut if you are moving, for whatever reason, from an EOM field job.
    -Antiquated internal systems. Moving to Dynamics CRM soon, but it may be too late.
    -Leadership is over their heads, at MOST levels.
    -Quotas are arbitrary numbers assigned to you, without any kind of research or in-depth study of territory historicals or potential

    Advice to ManagementAdvice

    -Showing people a slide of the McDonalds Training Center, as a threat, does not motivate anyone to work harder, or make them want stay with your organization.
    -Pay your employees close to what the OEMs pay or you will ALWAYS lose your talent at the first opportunity.
    -Invest in 'big boy' tools and resources

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Stressful but you'll learn a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Operations Specialist in Auburn, WA
    Current Employee - Sales Operations Specialist in Auburn, WA

    I have been working at Zones full-time (more than an year)

    Pros

    Amazing co workers, learn to improvise, hone skills in conflict mediation and resolution. Great place to learn MS skills to take with you to new jobs that pay more. Food/drinks/foosball.

    Cons

    Non-competitive pay, inter-departmental expectations need to be emphasized more.

    Advice to ManagementAdvice

    A more aggressive (benefiting the employee) pay-scale would greatly help in the retention of quality employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    1STAR!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Auburn, WA
    Current Employee - Manager in Auburn, WA

    I have been working at Zones full-time (more than 3 years)

    Pros

    Not much here unless you want a job that you don't have to use your brain

    Cons

    Don't interview, don't apply. The company pays poorly, disorganized growth and long term upper management micro manages. There is no movement or opportunities to grow. Managers do not empower people. You're just a number and a lot of bs when reviews are done... No goals are listed in reviews, just tasks because process are daunting. Management will tell you bs why you only get a minimal yearly raise.

    Advice to ManagementAdvice

    Race long term management in Auburn.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Good place for quick employment, bad place for a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Auburn, WA
    Former Employee - Account Executive in Auburn, WA

    I worked at Zones full-time (less than an year)

    Pros

    They will hire anyone.
    Free food
    Stable hours

    Cons

    Internal IT Technology is way obsolete to justify trying to convince others to purchase new, top of the line items.
    Management is absolutely horrific. They are more interested in saving their own behinds than in helping build a real team.
    You are doomed to fail if you are an independent or critical thinker. They want fleshy robots, not humans.
    No chance at financial success
    Boiler room type attitudes among management
    Illegal and Unethical practices regarding whistleblowing and their reactions thereof.

    Advice to ManagementAdvice

    Listen to your staff and take them seriously.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    You get out what you put in it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zones full-time (more than an year)

    Pros

    If you have 10 years of time to invest and can "survive" on what you will be paid, you have a chance to do some big salary numbers.

    Cons

    Zero direction. No feeling that you belong to a team out in the field.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Reinvigorated leadership has Zones on the right track

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Zones full-time (more than 3 years)

    Pros

    This company was struggling up until leadership went through an overhaul. The effects of those changes have been tangible and immediate. The company feels fresh and there is a sense of optimism from the bottom to the top. Zones has been making a sincere effort to treat employees well while growing profits. This company is moving in the right direction.

    Cons

    In the past, compensation has been less than competitive. As the company evolves however this is changing.

    Advice to ManagementAdvice

    Continue on the path you have laid out for yourselves. The efforts you are making are having a noticeable impact on the company. Zones is now a much better place to work.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Herndon, VA
    Current Employee - Account Manager in Herndon, VA

    I have been working at Zones full-time (more than an year)

    Pros

    Work Culture, great co-workers and flexibility. Great company to work for or at least start your career.

    Cons

    Management Internal decisions and Compensation (Depends if you are an inside guy or outside).

    Advice to ManagementAdvice

    I really don't think that there is any need for an advice to Zones Management. They all work great but sometimes it seems like that we need some type of glue between internal system and external system.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Senior Leadership has NO IDEA how to run a sales organization - Steer clear of this sweatshop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Account Executive
    Current Employee - Enterprise Account Executive

    I have been working at Zones full-time (more than 3 years)

    Pros

    Great Local Leaders - the best I've had. Amazing camaraderie and can do attitude despite the massive deficiencies and total lack of professionalism.

    Cons

    The senior leadership has no clue how to run a sales team. Their tried and true method is to set unrealistic unilateral expectations for everyone. About 1% of the reps get hot leads and buying accounts handed to them. The rest of the reps try to make a go of it alone bringing in new business. NO ISRs. (From 20 dedicated to 3 this year) Spotty Engineers (a handful of bright folks that are run by an unaccountable leader) Software support is abysmal (Field headcount from 7 to 2 this year.) If you do produce gross profit, then your "base" (The draw is sold a base during the recruitment process) is retracted. Every quarter we are given a variety of motivations - always from the comfort of mass one size fits all email. Generally, they are negative, hostile threats about our employment. Then a day or two after the quarter ends, more hollow, ridiculous "promises" (lies) are issued. The latter are laughable because they are usually 180 degrees from the previous marching orders. The net affect is my peers have absolutely no respect for these people. The disconnect between reality and the upper management's facade is mind boggling. They say and everyone in business knows you need organic growth, I feel like there is an army of people against me that work at the same company.

    Training is minimal. You really have to learn your way. When there is training it is scheduled at the least logical time and you are sent at least 12 threatening emails about attending it even if you already have the certification.

    Office culture is surprisingly still somewhat positive. That is because of a few good people. The entire company is being run on a ticketing system. So a typical transaction goes like this: Request from end user at client - Sales Rep asks inside sales to research it and quote it for the client. Inside Sales opens a "case" to have someone else do it. Even if it is a task that can be done by "Googleing it" in 15 seconds. If everything goes well, the person working the case gets the answer in a couple hours and the quote is issued in a couple hours. If not, it goes into an endless finger-pointing loop where the client gets angry and the sales rep is forced to sort through the mess at after-hours when they are catching up on the mountain of other things that have fallen through the cracks.

    Advice to ManagementAdvice

    GET A CLUE. When the new CEO came in, I had false hope that the top heavy useless culture would change, but it has gotten 10 fold worse. OR... come clean that you are running a sweat shop or grooming for IPO or merger. Employees would probably work harder for you if they were part of a winning team.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    No place for innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Auburn, WA
    Former Employee - Anonymous Employee in Auburn, WA

    I worked at Zones full-time (more than 10 years)

    Pros

    Access to new technology information. Headquarters are here in Auburn, easier to manage.

    Cons

    Personal growth is not in their dictionary. Managers are driven by what works for the competitors instead of leading the industry. For over 10 years I've been trying to get into a new position, I have been the star employee and leaders for consecutive years but they seem to award people who didn't get the award in previous years for nothing. Some other departments stick to a single employee that they feel is their puppet.

    Advice to ManagementAdvice

    provide flexibility, career opportunities as well as changing patterns that don't work as the employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Zones? Share Your Experiences

Zones

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.