Zones Reviews

Updated August 3, 2015
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2.4
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Murray Wright
80 Ratings

Pros
  • Often times there was free food and drinks (in 16 reviews)

  • I have a support role and Zones has been great-great work life balance, flexible schedule (in 8 reviews)

Cons
  • Marketing and leads generated were time consuming and account executives were/ are taking valuable time to qualify leads to validate them (in 8 reviews)

  • When upper management decided to eliminate my position was the worst thing that happened (in 7 reviews)

More Pros and Cons

215 Employee Reviews

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  1. Growing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zones

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Lots of growth at the Chicago location, they hire during the summer months only. Young, Talented team, lots of free breakfast and lunches, lots of activities in the summer months after work.

    Cons

    gotta hustle, don't allow remote access, no option to ever work from home

    Advice to Management

    allow high performers a day or 2 a month to have the option to work from home. stay on top of the negative attitude employees.


  2. Working as an Account Executive

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zones

    Pros

    You will learn how hard some work can be but with patience and diligence it will pay off. This is a great place to be introduced to the world of IT. Great training, great people, great community.

    Cons

    If you do not succeed at first you can be passed up. You can still make up for lost time by being good to your clients but the boss will "snowball" success even if it is a lucky "one time" sale.

    Advice to Management

    Look at long term work ethic rather than quick sales for better team moral and for long term repeat customers who feel valued.


  3. Good foundation for out of College

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Zones

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Easy going environment, A ton of learning opportunities

    Cons

    Low pay with bad commission structure


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Opportunity for sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at Zones (More than a year)

    Recommends
    Recommends

    Pros

    Cold calling experience Partner relationship management experience Account Acquisition and Account Management Experience if you can acquire business Negotiations Experience Happy hours and free swag, catered lunches

    Cons

    Uniform management style Low commission% Limited upward mobility


  6. Account Executive

    Current Employee - Account Executive in Auburn, WA
    Current Employee - Account Executive in Auburn, WA

    I have been working at Zones full-time

    Recommends
    Recommends

    Pros

    Great Stepping Stone for next job

    Cons

    Not a place to have a happy or fulfilling career.


  7. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Zones full-time (More than 3 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Lots of vendors take you out and buy you food and there are lots of chances to win prizes and gifts

    Cons

    It is a very repetitive job. It takes lots of time and effort to make sure you are completing your projects. Also not all the resources are readily available


  8. Helpful (6)

    Don't let the name fool you.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Slave to the PMO
    Current Employee - Slave to the PMO

    I have been working at Zones full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get paid twice a month and they reimburse you for certifications (as long as you stay with them for 6 months).

    Cons

    Where to start? If you look at the turnover rate of Zones to include the executives, that should be your first clue. Lack of executive support as well. Absolutely NO room for advancement . No clear career advancement. Pay is well below market value. Benefits are a joke. Every year they discuss change but I haven't seen anything change except the additional unpaid overtime.

    Advice to Management

    Hold people accountable for what they do and/or fail to do. Pay them at least the market rate and offer incentives to stay long term.


  9. Zones AE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SMB Account Executive in Auburn, WA
    Current Employee - SMB Account Executive in Auburn, WA

    I have been working at Zones full-time (More than 3 years)

    Positive Outlook
    Positive Outlook

    Pros

    your co-workers turn into your best friends

    Cons

    poor inter-department communication, low base, low commission payout (probably the like every other sales role out there)

    Zones Response

    Jul 21, 2015 – Director of Communications

    Thank you for your hard work and commitment! It’s an exciting time at Zones and you have no doubt helped drive our growth over your years of tenure here. We listened to account executive feedback ... More


  10. Helpful (1)

    Identity crisis

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zones (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Zones is a place to make great networking connections, and a lot of the people who work there are incredible. The organization is also focused to drive to a singular target.

    Cons

    Zones doesnt know who they are. They have a VP of HR who knows what corporate culture is about, and how to start from the foundation up. Unfortunately that isnt the case throughout Zones. Corporate culture and the thought of taking care of people first is nonexistent in the day to day of my department. We are an organization pushing for hyper-growth, but at what cost to the environment, culture, and the people making it happen? Firoz has too many times dictated that it is "his company" (which it is) rather than realizing that the more he and his executives value others both tangibly and intangibly, the business will drive itself from the inside out.... Zones is in need of a makeover; one that finds value in each employee. Until then, I'm afraid Zones will never reach its true potential.


  11. Helpful (4)

    I will attempt to be unbiased in my comments here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Auburn, WA
    Current Employee - Anonymous Employee in Auburn, WA

    I have been working at Zones

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I just reviewed the 200~ reviews, which are mostly nebulous, and more than a few incredulous. …Anyone who says: “Worst Job I have ever had.”, has either had very few jobs [just out of high school], or has an axe to grind [couldn’t cut the mustard]. Zones is a billion dollar a year multinational corporation, and didn’t get that way by being inept. Far from perfect [please tell me a company that is], Zones has provided thousands of employees with a family wage, in a safe, interesting and moderately fun environment. Years ago when Zones was traded on NASDAQ, and the “revenue per employee” statistic was public, it was around a million dollars per employee, one of the highest in Washington state. Consequently Zones has amassed a substantial war chest, and won’t be going away any time soon…naysayers take note.

    Cons

    Like rich people, money isn’t everything. Recognition, accolades and reputation are huge. These are the calling cards that open up new markets and attract high profile customers, creating a snowball effect. As such Zones is doing a decent job in the enterprise sales, but this has come at the expense of some smaller “business” customers. (Zones stopped marketing “consumers” years ago.) One reason; convoluted procedures, which have become essential to being competitive, and take more time and more effort and are not necessarily efficient for low revenue customers. Suffice it to say that Zones is aware of this unintended consequence, and seems willing to make the sacrifice. …The bigger, the better. However, a new AE (account executive), navigating all these processes and procedures, and clouded by potential riches, finds it gets tiresome fast, and that contributes to a higher attrition rate. Another side effect is when prospecting new clients; The larger the company, the harder it is to get your foot in the door. They’re more likely already being serviced by a skilled reseller, have their established relationships, and have a more competent legion of gatekeepers. …Also, more sales people have fewer accounts, albeit larger accounts. All your eggs…dangerous. It takes guts of steel to handle all the rejections, but if you have what it takes, AND land a whale, cha-ching. As in any sales enterprise the 90/10 rule applies; the top 10% are doing exceptionally well! Good luck.

    Advice to Management

    Too many layers.



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