Zones Reviews

Updated April 18, 2015
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2.3
194 Reviews
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Murray Wright
72 Ratings

Pros
  • potential to earn good money, good hours, lots of perks and free food (in 16 reviews)

  • I have a support role and Zones has been great-great work life balance, flexible schedule (in 8 reviews)

Cons
  • They are always advertising for new account executives for a reason (in 8 reviews)

  • Upper management was inconsistent and they didn't seem to care truly about their employees (in 7 reviews)

More Pros and Cons

Employee Reviews

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  1. Good company with potential for significant growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zones full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The organization is highly flexible and and being led in a positive direction. There is tremendous opportunity for company growth;

    Cons

    Adherence to process continues to stifle creativity and ability to "think outside the box"; very slow responses form internal teams; horrific expense policy;

    Advice to Management

    Hold resources accountable; default responses to many inquiries are to "adhere to the process" without executing for the client; Customer service should be top priority and that is achieved by swiftness of execution and a sense of urgency

  2. Helpful (1)

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Portland, OR
    Current Employee - Account Executive in Portland, OR

    I have been working at Zones full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Training. Clock in and out.

    Cons

    Limited support. A lot of turnover.

    Advice to Management

    To avoid turnover, treat employees as adults

  3. Restructuring nightmare - people are pitting against each other to save their job

    • Senior Management
    Former Employee - PPM in Auburn, WA
    Former Employee - PPM in Auburn, WA

    I worked at Zones full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    This is hard to say at this point.

    Cons

    Management has no structured plan, top level seems to have even more of a disconnect with restructuring. This is not just a restructure nightmare but they don't seem to know how to approach it. Old time management treat direct reports as a commodity. Company cares less about employee morale and more about saving their own job. Getting rid of long term employees. Good employees are not given raises, no growth possibilities within office and salary is way below standard No share of the vision to come. Keep your head down mentality in hopes you are not next on the chop block.

    Advice to Management

    Start investing in your people and value your staff. Read the postings here. Fix the culture not cover it up.

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  5. Helpful (1)

    It was great at one point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Sales in Chicago, IL
    Former Employee - Enterprise Sales in Chicago, IL

    I worked at Zones full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The co-workers & environment. It was a fun place to work because of the nice people in the office that were kind and worked hard.

    Cons

    Upper management driving the company into the ground. Also quit training the sales staff that has been there for over a year how to sell unless they ask for it! Quit wasting their time and let them do their job cold calling and/or farming. Flying a whole department to Seattle to make a presentation to peers and VPs is not only a HUGE waste of time but its also a titanic waste of money! Plus its embarrassing and demoralizing for the employees. But it IS a great way for a certain person that ordered this to stroke their ego. Thankfully they left in February.

    Advice to Management

    The person that caused much grief left last month in upper management so it seems the company is on a upswing!

  6. Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Auburn, WA
    Current Employee - Account Executive in Auburn, WA

    I have been working at Zones full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free breakfast most days. Lots of vendors giving away prizes. Most sales managers are pretty cool and easy going.

    Cons

    Where to start...Company doesn't have the warehousing capabilities of their competition so they can't stock items at a discount and compete for commodity business. But we also don't have a services team that would allow us to fulfill on infrastructure opportunities. So the only piece remaining is Software and rumor is we won't be able to sell Microsoft licensing after June. So what's left to sell and sell competitively? I think the company is trying to figure out who they are and what they do..20 years later.

    Advice to Management

    Determine where we have core competencies and go to market. Get your thumbs out of your rears and spread vision through the organization.

  7. Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zones full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Location and free food.

    Cons

    This company will do anything to waste your time. If you're new at sales, this is the worst place you can possible start your career. I was one the top sales men every month at that company and the only thing that mattered to middle management was the damn dials and talk time. WHO CARES if you're making sales!? It got to the point where everyone and there moms were fake dialing numbers to get management to get off there back.

    Also, they treated everyone on the floor like children that can't manage themselves what so ever. Never been Micro Managed that much in my life.

    Advice to Management

    I know it's hard not to be subjective but you guys (middle management) can do better. There's a good reason why you guys have so much turnover......

  8. Helpful (1)

    Place grabs people in need of a job and depletes them of all their motivation through poor business practice and low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Zones full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The office has a nice view of downtown. People you work with are good people. Free breakfast and lunch once in a while.

    Cons

    Management has no structured plan, top level seems to have even more of a disconnect. Company cares less about employee sales and morale and more about the amount of dials you make. You are their dial monkey. High performers aren't given any raises, no growth possibilities within office and salary is way below standard.

    Advice to Management

    Put some thought into what is going on. Office has been on a steady decline and all that has been done is changing dial metrics to "motivate performance." Concentrate on sales growth in margin instead of talk time, just might have a better response from team members.

  9. Helpful (1)

    Restructuring nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zones (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good people to work with

    Cons

    lots of restructuring and uncertainty

    Advice to Management

    Improve on recognizing hard working employees and their efforts

  10. Helpful (4)

    Needs work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Auburn, WA
    Current Employee - Operations in Auburn, WA

    I have been working at Zones full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Start-up mentality, constant re-imagining, good size revenue stream, well established. A decent place to gain experience and develop yourself professionally as long as you're willing to do all the work yourself without any direction from management.

    Cons

    Compensation clearly not competitive, management both senior and mid-level entrenched in old recycled ideas, zero retention initiatives, zero career planning, lack of mentor-ship, lack of holistic incentives and a severe lack of accountability at all levels.

    Advice to Management

    Work on the brand, actually have a Go-to-market strategy, build career plans/paths and develop leaders, retain your people, increase general compensation by at least 25% (currently well below market value, and just being in Auburn doesn't give you license for that). Most of all, communicate with your employees/teams, build buy in, make them feel like this is there company. Consider offering incentives or bonuses to non-sales teams. Additionally, train mid-management as there is a distinct lack of professionalism, accountability and trust at that level.

  11. Wasn't what I expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Auburn, WA
    Former Employee - Account Executive in Auburn, WA

    I worked at Zones

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great promotions, spifs, incentives and the work-life balance was great!

    Cons

    Lots of negativity on the floor from employees

    Advice to Management

    Connect with your peers and create a higher sense of community

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