Zumiez Reviews

Updated October 24, 2014
Updated October 24, 2014
167 Reviews
3.3
167 Reviews
Rating Trends

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Zumiez President, CEO, and Director Richard M. Brooks
Richard M. Brooks
99 Ratings

Review Highlights

Pros
  • Zumiez was a great place to work with extremely friendly and laid-back (yet professional) staff (in 14 reviews)

  • Work environment is super friendly (in 10 reviews)


Cons
  • Mall hours and low pay in comparison to other retailers (in 14 reviews)

  • No hours, unrealistic sales goals, bad pay, have to nag customers constantly (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Chill environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate Then Assistant Manager in East Brunswick, NJ
    Former Employee - Sales Associate Then Assistant Manager in East Brunswick, NJ

    I worked at Zumiez part-time (more than an year)

    Pros

    Well their employee discount is very generous, it's fun to learn about all the new products and push yourself to meet sales goals. Making sales over $100 gets you commission was is a nice little extra in your paycheck.

    Cons

    Some days were really slow so goals weren't met, no benefits, they have something called an "On call shift" so any day you are one call you pretty much can't do anything fun just in case they need you to come into work last minute. Store manager can be a hit or a miss, mine was super unreasonable and tried to convince me that University was a mistake, which I clearly disagree with.

    Advice to ManagementAdvice

    Really pick you who hire as Store managers and 1st assistants seriously. I had a horrible store manager, but I great 1st assistant manager and the only reason I was able to stick with the company as long as I did was because how awesome and supportive my 1st assistant manager was.

    Approves of CEO
  2.  

    Great family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Annapolis, MD
    Current Employee - Sales Associate in Annapolis, MD

    I have been working at Zumiez part-time (more than an year)

    Pros

    I love the atmosphere, everyone there is like family, very very laid back.

    Cons

    Training was a bit iffy.

    Advice to ManagementAdvice

    Keep doing you!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Won't regret this first-job experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Columbia, MD
    Current Employee - Sales Associate in Columbia, MD

    I have been working at Zumiez part-time (more than an year)

    Pros

    Meet great people and grow in communication skills.

    Cons

    Pay is a little low.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Working at zumiez required you to always be on the move.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in National City, CA
    Former Employee - Sales Associate in National City, CA

    I worked at Zumiez part-time (more than an year)

    Pros

    its a great place to work. My co workers were really cool and easy to approach and have a conversation with. A necessity for being a good employee here.

    Cons

    I didn't really like how we competed for sales. For example, whoever sold the most in the week gets the most hours. Makes sense, but I would have rather it been handled differently.

    Advice to ManagementAdvice

    Try not to over hire so more sales associates can have more hours.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Warehouse Worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Worker in Edwardsville, KS
    Current Employee - Warehouse Worker in Edwardsville, KS

    I have been working at Zumiez part-time (less than an year)

    Pros

    Easy environment, repetitive work, good managers, started at 11 am and worked til 7pm m-f

    Cons

    Sometimes boring and work gets old fast

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Nice

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zumiez

    Pros

    Laid back job its alright at times just gotta talk alot.

    Cons

    Not enough hours are given.

    Advice to ManagementAdvice

    Give more hours

  8.  

    Fun at first, then quickly turns rotten.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - First Assistant
    Former Employee - First Assistant

    I worked at Zumiez full-time (more than 3 years)

    Pros

    Fun work environment
    Competitive
    Nice perks and discount for upper management

    Cons

    Personal growth is limited to the managers who will actually train you
    Sometimes the competitiveness turns sour and turns employees onto each other to get a big sale or to not be below "Joe Average"
    Too much work for the amount of pay you get
    Sloppy means of management

    Advice to ManagementAdvice

    Keep the seven steps and skills, ditch the management style and outsourcing in order to fill management roles. Promote from within, keep life long employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Unique, Fun Experiences

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Inventory Control in Edwardsville, KS
    Current Employee - Web Inventory Control in Edwardsville, KS

    I have been working at Zumiez full-time (more than 5 years)

    Pros

    great benefits, family-like and laid back environment, but still professional, extra bonuses and perks for employees, proud of the company and it's strides to give back to youth and community. Fun and unique events for employee recognition. An overall great place to work

    Cons

    demanding schedule in some departments, only a few holidays off, no holiday pay (working or non). Also, I am a bit embarrassed of the current image we put out for our target age group, with some of the graphics and images on some of the stuff we choose to sell...

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fun but surprisingly challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Kid in Dublin, CA
    Former Employee - Sales Kid in Dublin, CA

    I worked at Zumiez part-time (less than an year)

    Pros

    Zumiez has a great atmosphere and fun co-workers. You get a small commission of your sales. 100k trip is a really neat incentive.

    Cons

    You are graded on quite a few metrics for your sales. Co-workers can get a bit greedy and try to steal your sales. Management is so-so.

    Advice to ManagementAdvice

    Managers should get a pay bump and not need to get any commission so they can actually focus on their managerial duties.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    ZUMIEZ is a bitter sweet place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Manager
    Current Employee - Second Assistant Manager

    I have been working at Zumiez part-time (more than an year)

    Pros

    -first off, 100K!!!! if you sell certain amount of merchandise, you get invited to a company event called 100k and its a full expensed trip, zumiez flys you to a snowboardinging resort, and you get to party and snowboard with celebrities and all the pros in the skate industry!
    -Work environment is super friendly
    -No dress code
    -Laid back job
    -Flexible hours

    Cons

    -Pay, hours, holiday, training, discounts

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO

Zumiez Photos

100k - Just another way Zumiez gives back to their people

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