Zumiez Reviews

Updated September 11, 2014
Updated September 11, 2014
158 Reviews
3.2
158 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zumiez President, CEO, and Director Richard M. Brooks
Richard M. Brooks
94 Ratings

Review Highlights

Pros
  • At work the environment is laid back and relationship with management is very open (in 10 reviews)

  • You can wear pretty much whatever you want and listen to your own iPod during the day (in 5 reviews)


Cons
  • Mall hours and low pay in comparison to other retailers (in 14 reviews)

  • No hours, unrealistic sales goals, bad pay, have to nag customers constantly (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    ZUMIEZ is a bitter sweet place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Manager
    Current Employee - Second Assistant Manager

    I have been working at Zumiez part-time for more than a year

    Pros

    -first off, 100K!!!! if you sell certain amount of merchandise, you get invited to a company event called 100k and its a full expensed trip, zumiez flys you to a snowboardinging resort, and you get to party and snowboard with celebrities and all the pros in the skate industry!
    -Work environment is super friendly
    -No dress code
    -Laid back job
    -Flexible hours

    Cons

    -Pay, hours, holiday, training, discounts

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great starting out company. Builds a strong work Ethic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager  in  Eau Claire, WI
    Former Employee - Second Assistant Manager in Eau Claire, WI

    I worked at Zumiez full-time for more than 5 years

    Pros

    If you work hard they will work just as hard ro help you succeed. Plus free trips are an insentive. The upper management works with you to help you to become your best. They are also always giving you training to help you as well. They will also help you to advance in your career. I was helped out with an internship with them as well

    Cons

    The pay is pretty low comparitive to other companies. Sometimes the hours can become pretty rough if you do not have a solid sales team to work with.

    Recommends
    Approves of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Assistant Manager
    Current Employee - First Assistant Manager

    I have been working at Zumiez full-time for more than a year

    Pros

    free stuff on trips way better company than Pacsun

    Cons

    pay wasn't that great for the work they asked you to do

    Advice to ManagementAdvice

    don't just assume

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great store, great products, great atmosphere

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zumiez

    Pros

    It's a company that is still getting on it's feet but it's definitely a fun company to not only work for but also purchase things from.

    Cons

    Like I said, it's a smaller company so the pay is not extraordinary and there many not be as many benefits offered as a well-established one.

  6.  

    Fun company with room for growth.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zumiez

    Pros

    If you work hard enough, it is easy to get promoted. Commission for sales.

    Cons

    If you don't enjoy selling, this is not the place for you.

  7.  

    Decent Reatil

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Ithaca, NY
    Former Employee - Sales Associate in Ithaca, NY

    I worked at Zumiez part-time for more than a year

    Pros

    Fun atmosphere . Easily the Best Retail Training

    Cons

    Commission based sales makes negative competition between the 3 employees in the store, including managers.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fun company. Lots of hard work. Not a whole lot of pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Wichita, KS
    Current Employee - Store Manager in Wichita, KS

    I have been working at Zumiez full-time for more than 3 years

    Pros

    -Great people. The people you work with at zumiez will be people you will know for the rest of your life. I have made some amazing friends with the company.
    -Sales experience. With great leadership, you can find great sales training, and those techniques translate very well to other companies.

    Cons

    -Pay. This company does not pay very well, and disguises all the hard work the SM's and ASM's do as "buying in" and that's just what anyone does, who loves their company.
    -Opportunities for growth. In some markets the opportunity to grow is tremendeous, in other markets, not so much. In order to grow in this company working in a metropolitan marketplace is key.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Be Flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Assistant Manager  in  Novi, MI
    Current Employee - First Assistant Manager in Novi, MI

    I have been working at Zumiez full-time for more than 3 years

    Pros

    Still a company that is scaling up. Offers a lot of free trips and product incentives. You are able to move around as you wish and usually progress more if you are not tied down to an area.

    Cons

    Do not quite pay a competitive wage compared to other retail stores.

    Advice to ManagementAdvice

    Need to think about hire older upper management or transition to college educated individuals. Too many young un-buisiness minded managers.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Better than flipping burgers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Manager
    Current Employee - Second Assistant Manager

    I have been working at Zumiez full-time for more than a year

    Pros

    Good discount, meet a lot of people, co workers are usually pretty cool, you get to play your own music, dress the way you want. Rewarded with a trip to Colorado if you are a top sales person in the company.

    Cons

    This company uses their employees to their benefit the share holders; they only care about maximizing profits. the company will recruit people that are willing devote their entire lives to Zumiez, for little money. The store managers are typically high school or college dropouts that have no other options, but to manage a zumiez. That is why they accept the 30k salary and work 50 plus hours a week.. its pathetic.. You get hours based off of how well you do on their sales charts "SPC" the goal is to sell at least 2 items per transaction, each transaction should be at least $50, and you need to average about $200 an hour to be above average. If someone wants to buy 1 item or a cheap item, it actually hurts your stats and would be better not to sell the 1 item or the cheaper items. The sales performance system is dumb.. This company is going down hill, no longer is it a shop for the local skateboarders, but a place where kids go to buy Diamond shirts and Janowskis.. R.I.P. ZUMIEZ .. they need to change the name to SWAGIEZ....

    Advice to ManagementAdvice

    Higher pay. Appreciate the good workers that you do have. Treat the management like they actually matter to the company. Maybe get rid of the 100k trip so you can pay your managers more money? Stop treating employees like pawns that can easily be replaced.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Fun Retailer and great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Chicago, IL
    Former Employee - Store Manager in Chicago, IL

    I worked at Zumiez full-time for more than 3 years

    Pros

    It felt like a hangout environment! Training was easy, staff was fun!! Lot's of company events and Zumiez is a family!

    Cons

    Not many hours to schedule staff with. Quite a lot of times, but you found things to do to stay busy!!!

    Advice to ManagementAdvice

    Continue to be awesome!

    Recommends
    Positive Outlook
    Approves of CEO

Zumiez Photos

100k - Just another way Zumiez gives back to their people

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