Zumiez Reviews

Updated September 30, 2014
Updated September 30, 2014
162 Reviews
3.2
162 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zumiez President, CEO, and Director Richard M. Brooks
Richard M. Brooks
95 Ratings

Review Highlights

Pros
  • Zumiez was a great place to work with extremely friendly and laid-back (yet professional) staff (in 13 reviews)

  • Work environment is super friendly (in 9 reviews)


Cons
  • Mall hours and low pay in comparison to other retailers (in 14 reviews)

  • No hours, unrealistic sales goals, bad pay, have to nag customers constantly (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun but surprisingly challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Kid  in  Dublin, CA
    Former Employee - Sales Kid in Dublin, CA

    I worked at Zumiez part-time for less than a year

    Pros

    Zumiez has a great atmosphere and fun co-workers. You get a small commission of your sales. 100k trip is a really neat incentive.

    Cons

    You are graded on quite a few metrics for your sales. Co-workers can get a bit greedy and try to steal your sales. Management is so-so.

    Advice to ManagementAdvice

    Managers should get a pay bump and not need to get any commission so they can actually focus on their managerial duties.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Working at zumiez required you to always be on the move.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  National City, CA
    Former Employee - Sales Associate in National City, CA

    I worked at Zumiez part-time for more than a year

    Pros

    its a great place to work. My co workers were really cool and easy to approach and have a conversation with. A necessity for being a good employee here.

    Cons

    I didn't really like how we competed for sales. For example, whoever sold the most in the week gets the most hours. Makes sense, but I would have rather it been handled differently.

    Advice to ManagementAdvice

    Try not to over hire so more sales associates can have more hours.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Unique, Fun Experiences

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Inventory Control  in  Edwardsville, KS
    Current Employee - Web Inventory Control in Edwardsville, KS

    I have been working at Zumiez full-time for more than 5 years

    Pros

    great benefits, family-like and laid back environment, but still professional, extra bonuses and perks for employees, proud of the company and it's strides to give back to youth and community. Fun and unique events for employee recognition. An overall great place to work

    Cons

    demanding schedule in some departments, only a few holidays off, no holiday pay (working or non). Also, I am a bit embarrassed of the current image we put out for our target age group, with some of the graphics and images on some of the stuff we choose to sell...

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    ZUMIEZ is a bitter sweet place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Manager
    Current Employee - Second Assistant Manager

    I have been working at Zumiez part-time for more than a year

    Pros

    -first off, 100K!!!! if you sell certain amount of merchandise, you get invited to a company event called 100k and its a full expensed trip, zumiez flys you to a snowboardinging resort, and you get to party and snowboard with celebrities and all the pros in the skate industry!
    -Work environment is super friendly
    -No dress code
    -Laid back job
    -Flexible hours

    Cons

    -Pay, hours, holiday, training, discounts

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great starting out company. Builds a strong work Ethic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager  in  Eau Claire, WI
    Former Employee - Second Assistant Manager in Eau Claire, WI

    I worked at Zumiez full-time for more than 5 years

    Pros

    If you work hard they will work just as hard ro help you succeed. Plus free trips are an insentive. The upper management works with you to help you to become your best. They are also always giving you training to help you as well. They will also help you to advance in your career. I was helped out with an internship with them as well

    Cons

    The pay is pretty low comparitive to other companies. Sometimes the hours can become pretty rough if you do not have a solid sales team to work with.

    Recommends
    Approves of CEO
  7.  

    Fun at first, then quickly turns rotten.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - First Assistant
    Former Employee - First Assistant

    I worked at Zumiez full-time for more than 3 years

    Pros

    Fun work environment
    Competitive
    Nice perks and discount for upper management

    Cons

    Personal growth is limited to the managers who will actually train you
    Sometimes the competitiveness turns sour and turns employees onto each other to get a big sale or to not be below "Joe Average"
    Too much work for the amount of pay you get
    Sloppy means of management

    Advice to ManagementAdvice

    Keep the seven steps and skills, ditch the management style and outsourcing in order to fill management roles. Promote from within, keep life long employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Decent Reatil

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Ithaca, NY
    Former Employee - Sales Associate in Ithaca, NY

    I worked at Zumiez part-time for more than a year

    Pros

    Fun atmosphere . Easily the Best Retail Training

    Cons

    Commission based sales makes negative competition between the 3 employees in the store, including managers.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Fun company. Lots of hard work. Not a whole lot of pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Wichita, KS
    Current Employee - Store Manager in Wichita, KS

    I have been working at Zumiez full-time for more than 3 years

    Pros

    -Great people. The people you work with at zumiez will be people you will know for the rest of your life. I have made some amazing friends with the company.
    -Sales experience. With great leadership, you can find great sales training, and those techniques translate very well to other companies.

    Cons

    -Pay. This company does not pay very well, and disguises all the hard work the SM's and ASM's do as "buying in" and that's just what anyone does, who loves their company.
    -Opportunities for growth. In some markets the opportunity to grow is tremendeous, in other markets, not so much. In order to grow in this company working in a metropolitan marketplace is key.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Be Flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Assistant Manager  in  Novi, MI
    Current Employee - First Assistant Manager in Novi, MI

    I have been working at Zumiez full-time for more than 3 years

    Pros

    Still a company that is scaling up. Offers a lot of free trips and product incentives. You are able to move around as you wish and usually progress more if you are not tied down to an area.

    Cons

    Do not quite pay a competitive wage compared to other retail stores.

    Advice to ManagementAdvice

    Need to think about hire older upper management or transition to college educated individuals. Too many young un-buisiness minded managers.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Assistant Manager
    Current Employee - First Assistant Manager

    I have been working at Zumiez full-time for more than a year

    Pros

    free stuff on trips way better company than Pacsun

    Cons

    pay wasn't that great for the work they asked you to do

    Advice to ManagementAdvice

    don't just assume

    Recommends
    Positive Outlook
    Approves of CEO

Zumiez Photos

100k - Just another way Zumiez gives back to their people

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