Zumiez

www.zumiez.com

Zumiez Reviews

Updated January 30, 2015
Updated January 30, 2015
189 Reviews
3.3
189 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zumiez President, CEO, and Director Richard M. Brooks
Richard M. Brooks
107 Ratings

Review Highlights

Pros
  • Zumiez was a great place to work with extremely friendly and laid-back (yet professional) staff (in 15 reviews)

  • Really relaxed work environment, easy to move up (in 11 reviews)


Cons
  • Mall hours and low pay in comparison to other retailers (in 16 reviews)

  • No hours, unrealistic sales goals, bad pay, have to nag customers constantly (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Best job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in White Marsh, MD
    Former Employee - Sales Associate in White Marsh, MD

    I worked at Zumiez part-time (less than a year)

    Pros

    Everyone at my store was so friendly and very welcoming. Very laid back and relaxed, but still always got the job done well.

    Cons

    The managers expect you to make a sale to every person who walks in the store. Some people don't always want to buy something and are just browsing, but managers need you to sell to met daily and weekly goals.

    Advice to ManagementAdvice

    Not everyone wants to buy something every time they walk in the store. You can use GPS every time and still not always make a sale.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Amazing opportunities to grow if you're sales driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Store Manager
    Former Employee - Senior Store Manager

    I worked at Zumiez full-time (more than 5 years)

    Pros

    Promotions based on results. Sales driven, competitive company. If you're committed, aggressive, and use their training tools and programs effectively, moving up is easy and fast!

    Cons

    Incredibly low pay for how often and hard we work. I understand that there are "extras" involved, but you cannot raise a family on a Zumiez salary.

    Advice to ManagementAdvice

    Consider less incentives and parties for a higher base wage for salaried employees. This would create more retention in upper management.

    Recommends
    Positive Outlook
  3.  

    Zumiez Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zumiez

    Pros

    - Awesome brands
    - Great attitude amongst staff
    - Good discount

    Cons

    - Pay is subpar

    Recommends
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Alot of fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Riverhead, NY
    Current Employee - Sales in Riverhead, NY

    I have been working at Zumiez part-time (less than a year)

    Pros

    good people
    fun job
    discount on apparel

    Cons

    pay is very low
    hired for the season and didnt get many hours

    Advice to ManagementAdvice

    raise the sales reps pay

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Zumiez full-time (more than 3 years)

    Pros

    Great experience, lots of perks
    100k is a once in a lifetime opportunity,
    can learn a ton at manager's retreat
    great position for young adult
    competitve
    lots of tools given to succeed
    great opportunities to move up within the company

    Cons

    over worked, under paid.
    the pay was awful, if it was not for the dedication and perks Zumiez offers there's no way I would have stayed for much longer

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Leadership and development of a team of great individuals in a fun and dynamic environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in San Antonio, TX
    Current Employee - Store Manager in San Antonio, TX

    I have been working at Zumiez

    Pros

    Outstanding customer interaction
    Fast Paced sales environment
    Great advancement opportunities

    Cons

    Compensation and benefits could be better

    Recommends
    Positive Outlook
  8.  

    Awful. Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager in Denver, CO
    Former Employee - Second Assistant Manager in Denver, CO

    I worked at Zumiez

    Pros

    Great discount. Friendly associates but not the most informative. Awesome selection of designer clothes. Good music. Variety of customers.

    Cons

    Awful pay rate. Very unorganized with training and orientation. Back rooms don't exist so don't expect to sit in the break room.

    Advice to ManagementAdvice

    Get organized.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Tacoma, WA
    Former Employee - Sales Associate in Tacoma, WA

    I worked at Zumiez

    Pros

    -Relatively laid back atmosphere
    -Employee Discount
    -Lax dress code or lack thereof

    Cons

    -No real opportunity for growth/promotion
    -Talking to incompetent customers/co-workers
    -Employee discount is underwhelming (20% off)

    Advice to ManagementAdvice

    Be more competent
    Hire more competent employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    ehhh

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zumiez

    Pros

    store discount was pretty good

    Cons

    lack of pay and hours

  11.  

    Smart but Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Manager in Raleigh, NC
    Current Employee - Second Assistant Manager in Raleigh, NC

    I have been working at Zumiez part-time (less than a year)

    Pros

    Great atmosphere, awesome extra perks (100k, free swag from vendors, discount), corporate is very visible/accessible , free reign of visual merchandising, and family-like support between stores.

    Cons

    The company is pretty cheap on all fronts. Pay isn't that competitive and hours are scarce. Clothing doesn't have wide range of sizes. And the POS system is awful.

    Advice to ManagementAdvice

    New POS system. I can deal with everything else because from a business standpoint, it makes sense and I can see where corporate comes from. But I just can't get with APROPOS. I know that it would cost a lot of money to revamp the system and extra hours to train everyone on the new system, but it would all be gained back within a few years. The margin for human error is great and stacks up to some pretty significant losses which could be prevented.

    Recommends
    Positive Outlook

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