Zumiez Reviews

Updated March 20, 2015
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3.3
205 Reviews
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Zumiez President, CEO, and Director Richard M. Brooks
Richard M. Brooks
114 Ratings

Pros
  • Zumiez was a great place to work with extremely friendly and laid-back (yet professional) staff (in 15 reviews)

  • Really relaxed work environment, easy to move up (in 11 reviews)

Cons
  • Mall hours and low pay in comparison to other retailers (in 16 reviews)

  • No hours, unrealistic sales goals, bad pay, have to nag customers constantly (in 11 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Fun but Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant
    Current Employee - Second Assistant

    I have been working at Zumiez

    Pros

    Laid back, fun, competition between staff, sales driven, commision.

    Cons

    Low pay, bad hours, very important to train lower level staff to perform above expectaion yet continuously hire externally

    Advice to ManagementAdvice

    Pay me more and I would make this place my career

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. The company is a great place to work for with training, recognition, and incentives for their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Palm Desert, CA
    Former Employee - Store Manager in Palm Desert, CA

    I worked at Zumiez full-time (more than 3 years)

    Pros

    Provided training, great incentives, product adaptability, and people with a well driven passion.

    Cons

    Salary, favoritism, lack of professionalism, and problem solving.

    Recommends
    Positive Outlook
  3. love company, unfortunately experience is different based on what region you work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Management in Lancaster, PA
    Former Employee - Retail Management in Lancaster, PA

    I worked at Zumiez full-time (more than 3 years)

    Pros

    great discounts -up to 50% off based on performance
    base plus commission- make more then the people that don't work
    fun atmosphere and great team dynamic
    top 1000 employees flown to a big party in Keystone, CO annually
    easy to advance if you're willing to do your job and relocate

    Cons

    low pay (14.00 for a store manager)
    targeted at young 20-somethings who still live with mom or dad or 8 roomates
    some managers don't take any responsibility- pass it on to everyone else (do as i say not as i do) like i said, not all are like this
    unrealistic goals (if the store overall isn't making numbers you can lose your job even if you are performing about company given personal sales expectations)

    Advice to ManagementAdvice

    treat everyone fairly (it's not high school, it's a job)
    give realistic goals (ie. company goal ios 175 dollars/hour, yours is 360/hr) realistic, right?
    some district sales managers need to get to all store in district- should have more then 2 visits in a 1 year period

    Recommends
    Positive Outlook
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  5. I enjoyed the atmosphere of the workplace but pay was just not enough to sustain a healthy and adventurous lifestyle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Fresno, CA
    Former Employee - Sales Associate in Fresno, CA

    I worked at Zumiez part-time (more than 3 years)

    Pros

    50% off selected clothing, amazing atmosphere, networking with fellow likeminded people,

    Cons

    not much area for growth, ridiculous goals each day, district managers are usually strict and uptight, minimum wage, low commission percentages

    Advice to ManagementAdvice

    put yourself in a sales kids shoes

    Recommends
    Positive Outlook
    Approves of CEO
  6. Awesome Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager in Norwalk, CT
    Former Employee - Store Manager in Norwalk, CT

    I worked at Zumiez full-time (more than 3 years)

    Pros

    I enjoyed having the responsibility of owning my results and build a team to succeed and learn in this culture.

    Cons

    Stressful at times, but so is everything else. Better compensation would've been nicer.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Way too much drama.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager in Tukwila, WA
    Former Employee - Second Assistant Manager in Tukwila, WA

    I worked at Zumiez full-time (less than a year)

    Pros

    The only pro for zumiez is the events you could possibly work and getting to meet with vendors and pros.

    Cons

    Most store managers are crooks and will do anything to shift the blame onto the people under them.

    Advice to ManagementAdvice

    reevaluate who you put in charge of your stores. you are only cheating yourselves.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. Working at Zumiez

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Towson, MD
    Current Employee - Cashier in Towson, MD

    I have been working at Zumiez

    Pros

    Laid back environment, You can casually greet customers and your co-workers are pretty much family. Nice discount

    Cons

    Before taxes and spring season its very slow and no one barely gets hours. Only managers.

    Advice to ManagementAdvice

    Upper management that actually give the store hours need to fix their problem. Its a little hard to grow in the company because every zumiez store is fully staffed with managers. You have to wait until someone leaves.

    Recommends
    Positive Outlook
  9. View as a sales associate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Zumiez

    Pros

    -great people.
    -great place to get sales experience
    -great discount
    -commission earned for certain sales.

    Cons

    -low hours
    -tons of call an hour before your shift to see if needed shift.
    -low pay
    -hours based on sales performance.

    Advice to ManagementAdvice

    Would of had a better experience if I actually got to learn how to do everything such as putting together a skateboard with almost working there for about a year. Also wish moving up in the company wasn't based on favorites being played or so it seemed like.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. Fantastic company with great people development resources.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Riverhead, NY
    Former Employee - Store Manager in Riverhead, NY

    I worked at Zumiez full-time (more than 3 years)

    Pros

    Great environment
    Strong people development initiatives
    Consistent recognition

    Cons

    Pay rate
    Work Life Balance
    Lack of professionalism

    Advice to ManagementAdvice

    Pay competitively

    Recommends
    Positive Outlook
    Approves of CEO
  11. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zumiez

    Pros

    Can wear whatever you want

    Cons

    Getting hours by how well you sell

    Recommends
    Positive Outlook

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