Zumiez

www.zumiez.com
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Zumiez Reviews

Updated March 5, 2015
Updated March 5, 2015
200 Reviews
3.4
200 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zumiez President, CEO, and Director Richard M. Brooks
Richard M. Brooks
113 Ratings

Review Highlights

Pros
  • Zumiez was a great place to work with extremely friendly and laid-back (yet professional) staff (in 15 reviews)

  • Really relaxed work environment, easy to move up (in 11 reviews)


Cons
  • Mall hours and low pay in comparison to other retailers (in 16 reviews)

  • No hours, unrealistic sales goals, bad pay, have to nag customers constantly (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager in Norwalk, CT
    Former Employee - Store Manager in Norwalk, CT

    I worked at Zumiez full-time (more than 3 years)

    Pros

    I enjoyed having the responsibility of owning my results and build a team to succeed and learn in this culture.

    Cons

    Stressful at times, but so is everything else. Better compensation would've been nicer.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Working at Zumiez

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Towson, MD
    Current Employee - Cashier in Towson, MD

    I have been working at Zumiez

    Pros

    Laid back environment, You can casually greet customers and your co-workers are pretty much family. Nice discount

    Cons

    Before taxes and spring season its very slow and no one barely gets hours. Only managers.

    Advice to ManagementAdvice

    Upper management that actually give the store hours need to fix their problem. Its a little hard to grow in the company because every zumiez store is fully staffed with managers. You have to wait until someone leaves.

    Recommends
    Positive Outlook
  3.  

    Way too much drama.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager in Tukwila, WA
    Former Employee - Second Assistant Manager in Tukwila, WA

    I worked at Zumiez full-time (less than a year)

    Pros

    The only pro for zumiez is the events you could possibly work and getting to meet with vendors and pros.

    Cons

    Most store managers are crooks and will do anything to shift the blame onto the people under them.

    Advice to ManagementAdvice

    reevaluate who you put in charge of your stores. you are only cheating yourselves.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    View as a sales associate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Zumiez

    Pros

    -great people.
    -great place to get sales experience
    -great discount
    -commission earned for certain sales.

    Cons

    -low hours
    -tons of call an hour before your shift to see if needed shift.
    -low pay
    -hours based on sales performance.

    Advice to ManagementAdvice

    Would of had a better experience if I actually got to learn how to do everything such as putting together a skateboard with almost working there for about a year. Also wish moving up in the company wasn't based on favorites being played or so it seemed like.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Great sales culture, but lacking structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - First Assistant Manager in Pleasant Prairie, WI
    Former Employee - First Assistant Manager in Pleasant Prairie, WI

    I worked at Zumiez full-time (more than a year)

    Pros

    I loved working for the company. I learned a lot of amazing sales techniques that I'll take with me forever. Who doesn't love a job that you get to build boards?

    Cons

    Completely lacking structure. DM's visit maybe once every 2-3 months. Everyone in our district always played favorites. No chance to grow unless you were everyone's favorite. Extremely hypocritical company. Higher ups don't even deserve to be higher up because they cheated the system to get to the top.

    Don't screw yourself on money as a manager. Get a higher paying job. Compensation and 100k are great reasons to keep people around and be broke.

    Advice to ManagementAdvice

    Have your district managers check on their stores more. As a first, I barely spoke to my DM. Sales would be higher if they checked up more often and found solutions for the issues in each store. Check on your stores, they're running bogus deals and losing money for the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zumiez

    Pros

    Can wear whatever you want

    Cons

    Getting hours by how well you sell

    Recommends
    Positive Outlook
  8.  

    Fantastic company with great people development resources.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Riverhead, NY
    Former Employee - Store Manager in Riverhead, NY

    I worked at Zumiez full-time (more than 3 years)

    Pros

    Great environment
    Strong people development initiatives
    Consistent recognition

    Cons

    Pay rate
    Work Life Balance
    Lack of professionalism

    Advice to ManagementAdvice

    Pay competitively

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Best job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in White Marsh, MD
    Former Employee - Sales Associate in White Marsh, MD

    I worked at Zumiez part-time (less than a year)

    Pros

    Everyone at my store was so friendly and very welcoming. Very laid back and relaxed, but still always got the job done well.

    Cons

    The managers expect you to make a sale to every person who walks in the store. Some people don't always want to buy something and are just browsing, but managers need you to sell to met daily and weekly goals.

    Advice to ManagementAdvice

    Not everyone wants to buy something every time they walk in the store. You can use GPS every time and still not always make a sale.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Amazing opportunities to grow if you're sales driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Store Manager
    Former Employee - Senior Store Manager

    I worked at Zumiez full-time (more than 5 years)

    Pros

    Promotions based on results. Sales driven, competitive company. If you're committed, aggressive, and use their training tools and programs effectively, moving up is easy and fast!

    Cons

    Incredibly low pay for how often and hard we work. I understand that there are "extras" involved, but you cannot raise a family on a Zumiez salary.

    Advice to ManagementAdvice

    Consider less incentives and parties for a higher base wage for salaried employees. This would create more retention in upper management.

    Recommends
    Positive Outlook
  11.  

    Zumiez Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zumiez

    Pros

    - Awesome brands
    - Great attitude amongst staff
    - Good discount

    Cons

    - Pay is subpar

    Recommends
    Neutral Outlook

Zumiez Photos

100k - Just another way Zumiez gives back to their people

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