Zumiez Reviews

Updated September 30, 2014
Updated September 30, 2014
162 Reviews
3.2
162 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zumiez President, CEO, and Director Richard M. Brooks
Richard M. Brooks
95 Ratings

Review Highlights

Pros
  • Zumiez was a great place to work with extremely friendly and laid-back (yet professional) staff (in 13 reviews)

  • Work environment is super friendly (in 9 reviews)


Cons
  • Mall hours and low pay in comparison to other retailers (in 14 reviews)

  • No hours, unrealistic sales goals, bad pay, have to nag customers constantly (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company, bad experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at Zumiez as an intern for less than a year

    Pros

    Zumiez was a great place to work with extremely friendly and laid-back (yet professional) staff.

    Cons

    There was a mixup and something was supposedly stolen by a kid in the fitting room, and without even giving me and another co worker a chance to explain, we were asked not to come back. Other than that though, my experience there was highly positive.

    Advice to ManagementAdvice

    Better system in the fitting rooms

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Eh

    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Zumiez part-time for less than a year

    Pros

    chill ,enviroment. ,cool,new, gear. new people, fast pasted,good

    Cons

    hours, suck. Kinda,very,depressing, judgemental, competetive

    Advice to ManagementAdvice

    communicate with each other.

  3.  

    Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zumiez

    Pros

    Thought process training, events...but they get old, meeting great friends along the way

    Cons

    Wage, unclear expectations, work/life balance, constantly moving the goal post, lack of professionalism.

    Advice to ManagementAdvice

    Recognize what human capital is really worth

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Not worth the time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Person  in  Charlotte, NC
    Current Employee - Sales Person in Charlotte, NC

    I have been working at Zumiez part-time for less than a year

    Pros

    Discount, relaxed atmosphere, the people

    Cons

    No hours, unrealistic sales goals, bad pay, have to nag customers constantly

    Advice to ManagementAdvice

    Teach your store managers how to train their employees. Also stop putting so much emphasis on pressuring and nagging customers into buying more than they want, and stop making everyone shove iPods at the customers and tell them to sign up for the rewards program.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Dont waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Manager  in  Eatontown, NJ
    Current Employee - Second Assistant Manager in Eatontown, NJ

    I have been working at Zumiez full-time for more than 3 years

    Pros

    In store staff, relatively flexible, decent environment

    Cons

    Management is the worse Ive ever dealt with.

    Advice to ManagementAdvice

    Grow up, take care of your staff.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zumiez full-time for more than a year

    Pros

    the people were wonderful
    the discount rocks!
    100k!!!!!!

    Cons

    if you are not a favorite you will not go anywhere.
    The pay is HORRIBLE, the hours are to much.
    They will make you feel awful about your self if you don't do things the ZUMIEZ way
    You are promised so much, and it is never delivered.

    Advice to ManagementAdvice

    rememeber the people who got you to management... learn to work with your teams and teach.
    stop taking advantage of your employees

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  West Nyack, NY
    Former Employee - Sales Associate in West Nyack, NY

    I worked at Zumiez part-time

    Pros

    If you like extreme sports than this is a great place to work. great for sales and customer service experience

    Cons

    they make you non stop talk to customers. when i walk into the store now as a customer, i find them really annoying and its actually kind of a turn off

    Advice to ManagementAdvice

    don't be so aggressive when selling. there is such thing as customers "just browsing"

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Zumiez part-time for less than a year

    Pros

    Experience and it's fun. really chill

    Cons

    Management is terrible. Manger is irresponsible and I respect some of the assistant managers more.

    Advice to ManagementAdvice

    Please keep your general mangers on track they are slaking

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    underpaid but the perks are worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graphic Designer  in  Lynnwood, WA
    Current Employee - Graphic Designer in Lynnwood, WA

    I have been working at Zumiez full-time for more than 5 years

    Pros

    tattoo/piercing acceptance. dog friendly, private skatepark, full kitchen with amazing cooks. amazing people all around

    Cons

    underpaid, lack of communications between departments when cross referencing projuects

    Advice to ManagementAdvice

    pay more attention to the little guy who wants to become a better employee

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Love my job!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Escondido, CA
    Current Employee - Store Manager in Escondido, CA

    I have been working at Zumiez full-time for more than 3 years

    Pros

    It's a sales driven company that cares about the employees we create a sales culture in stores in which we empower employees, we are fair and transparent, create a fun workplace, create competition as a store and district/regional/divisional/the whole company we focus on training employees to grow in the company

    As a store manager Im given a lot of training it's like a university of teaching us to be sales managers and the best retailers in the business we also have great incentives that motivates employees

    All managers are friendly from the district manager to the regional divisional Vice President and CEO they will always talk and get to know you it makes you feel important because your not just a worker your the person that keeps them growing and they make sure to treat you with respect.

    Best place to work if you care about your job and work as hard as you can to not only better yourself but other employees this company is my family and I wouldn't trade it for a place where I'm just a breathing body to run their store

    Cons

    There is politics but if you work hard and produce great results then you shouldn't worry.

    There is people who are in a management positions that are not ready for the job or they don't care and it hinders great people from being able to get promoted quicker.

    Low pay for a lot of hard work is the con I hear the most but what they don't understand is that the harder you work and do great the more you will receive plus we make commission bonus for store managers we get flown out for training twice a year and we get flown out to our company party every year in Colorado I'm not gonna complain

    Advice to ManagementAdvice

    Keep doing what you guys do best which is empower your employees and continue to reward them for all their hard work

    Recommends
    Positive Outlook
    Approves of CEO

Zumiez Photos

100k - Just another way Zumiez gives back to their people

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