Zumiez Reviews

Updated October 24, 2014
Updated October 24, 2014
167 Reviews
3.3
167 Reviews
Rating Trends

Recommend to a friend
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Zumiez President, CEO, and Director Richard M. Brooks
Richard M. Brooks
99 Ratings

Review Highlights

Pros
  • Zumiez was a great place to work with extremely friendly and laid-back (yet professional) staff (in 14 reviews)

  • Work environment is super friendly (in 10 reviews)


Cons
  • Mall hours and low pay in comparison to other retailers (in 14 reviews)

  • No hours, unrealistic sales goals, bad pay, have to nag customers constantly (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company, bad experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at Zumiez as an intern (less than an year)

    Pros

    Zumiez was a great place to work with extremely friendly and laid-back (yet professional) staff.

    Cons

    There was a mixup and something was supposedly stolen by a kid in the fitting room, and without even giving me and another co worker a chance to explain, we were asked not to come back. Other than that though, my experience there was highly positive.

    Advice to ManagementAdvice

    Better system in the fitting rooms

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company if you're in the right district

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - First Assistant Manager
    Former Employee - First Assistant Manager

    I worked at Zumiez full-time (more than an year)

    Pros

    Relaxed and fun environment! get treated with cool trips and prizes plus good discounts. Generally good co workers.

    Cons

    Sales kids generally get screwed.... personally don't think the job is worth it unless you need a very minimal seasonal job or get management. We weren't generally suppose to fire people... just not schedule them. Some unethical things going on with the company. Though if you're at least management you'll get treated better.

    Advice to ManagementAdvice

    Stop with the power trips.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    A lot of opportunity here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Manager in Portage, MI
    Current Employee - Second Assistant Manager in Portage, MI

    I have been working at Zumiez full-time (more than an year)

    Pros

    There is so much opportunity to move up with this company quickly. You also have the chance to do a lot of cool things if you do well with sales.

    Cons

    You have to talk to a lot of really stupid/annoying customers that think they are super cool. You barely get paid compared to similar companies like Pac Sun.

    Advice to ManagementAdvice

    Don't sell so much cat stuff.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    1st Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - First Assistant Manager in Prince William, VA
    Former Employee - First Assistant Manager in Prince William, VA

    I worked at Zumiez full-time (more than 3 years)

    Pros

    You get to wear whatever you want to work that isnt offensive of course, and the culture of the company is great! Its a very young and modern company but it does not lose the focus of being a family friendly enviroment. Greatest retail company I have ever worked for. Promotions happen consitently as long as your performance is consistent, within the first year with the company i was promoted from Seasonal Sales Associate to Part Time Sales Associate to Second Assistant and then to First Assistant, I was on my way up to becoming a Store Manager had I not taken a position with a different company.

    Cons

    You have to socialize with everyone and not be shy if not then this place is not for you.

    Advice to ManagementAdvice

    Keep your sales associates happy and your stores will thrive. Unhappy sales associates leads to lack of enthusiasm and motivation to do any work or sell at the stores. I have learned this from experience as a sales associate and also as an assistant manager.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Unprofessional management, no training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Kid in Gilroy, CA
    Former Employee - Sales Kid in Gilroy, CA

    I worked at Zumiez part-time (more than an year)

    Pros

    Has the potential to be a good job if you actually are trained on what you're supposed to do

    Cons

    I didn't get my first training packet until 3 months before I stopped working there. I wasn't fired, and I didn't quit, I just stopped getting scheduled.

    Advice to ManagementAdvice

    Consider enforcing training regiments so people know what to do other than "sell, maintain, and cover"

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    the worst company I've ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zumiez full-time

    Pros

    there is nothing positive about them

    Cons

    terrible company who does not value their employees whatsoever

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Eh

    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Zumiez part-time (less than an year)

    Pros

    chill ,enviroment. ,cool,new, gear. new people, fast pasted,good

    Cons

    hours, suck. Kinda,very,depressing, judgemental, competetive

    Advice to ManagementAdvice

    communicate with each other.

  9.  

    Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zumiez

    Pros

    Thought process training, events...but they get old, meeting great friends along the way

    Cons

    Wage, unclear expectations, work/life balance, constantly moving the goal post, lack of professionalism.

    Advice to ManagementAdvice

    Recognize what human capital is really worth

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Not worth the time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Person in Charlotte, NC
    Current Employee - Sales Person in Charlotte, NC

    I have been working at Zumiez part-time (less than an year)

    Pros

    Discount, relaxed atmosphere, the people

    Cons

    No hours, unrealistic sales goals, bad pay, have to nag customers constantly

    Advice to ManagementAdvice

    Teach your store managers how to train their employees. Also stop putting so much emphasis on pressuring and nagging customers into buying more than they want, and stop making everyone shove iPods at the customers and tell them to sign up for the rewards program.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Dont waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Manager in Eatontown, NJ
    Current Employee - Second Assistant Manager in Eatontown, NJ

    I have been working at Zumiez full-time (more than 3 years)

    Pros

    In store staff, relatively flexible, decent environment

    Cons

    Management is the worse Ive ever dealt with.

    Advice to ManagementAdvice

    Grow up, take care of your staff.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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