Zumiez

  www.zumiez.com
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Zumiez Reviews

Updated August 18, 2014
Updated August 18, 2014
149 Reviews

3.2
149 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zumiez President, CEO, and Director Richard M. Brooks
Richard M. Brooks
88 Ratings

Review Highlights

Pros
  • At work the environment is laid back and relationship with management is very open (in 10 reviews)

  • You can wear pretty much whatever you want and listen to your own iPod during the day (in 5 reviews)


Cons
  • Mall hours and low pay in comparison to other retailers (in 14 reviews)

  • No hours, unrealistic sales goals, bad pay, have to nag customers constantly (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The best

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    people first, competitive, goal driven

    Cons

    non competitive pay, slow growth

    Approves of CEO
  2. 1 person found this helpful  

    Smoke and Mirrors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Valuable training, Fun culture, Competitive, Earn your keep

    Cons

    Employees become easily disposable, "Leaders" look out for themselves, Get you to buy into how special you are when its a con to just get you to sell sell sell!!

    Doesn't Recommend
    Approves of CEO
  3. 1 person found this helpful  

    Good way to learn to be a manager without going to school for it.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It's a fun environment, you meet great people, and have the freedom to be an individual.

    Cons

    Mall hours and low pay in comparison to other retailers.

    Advice to ManagementAdvice

    Compensate your workers better and you will see a higher return in sales.

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  5.  

    Fast paced environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Competitive work environment
    Great sales culture

    Cons

    Pay is not on par with other competitors
    Workload is overbearing at times

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Enjoyable, but some expectations are unreasonable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - First Assistant Manager  in  Hicksville, NY
    Former Employee - First Assistant Manager in Hicksville, NY

    Pros

    The overall corporate culture is great. They are very accepting, and incredibly casual. Top management visits stores in jeans and t-shirts.

    Cons

    A lot of the expectations are unreasonable, as far as sales growth goes. It's understandable that you constantly need to have growing sales figures, but the percentage they want you to run up annually sometimes can be unattainable. Also, sometimes district managers don't provide adequate support to the stores in their district that are struggling. They will place all the attention on the stores that are doing great, and barely provide anything to those that are either below standards, or just reaching them.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Fun Workplace, Difficult to Work Your Way Up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Janesville, WI
    Former Employee - Sales Associate in Janesville, WI

    Pros

    Very relaxed atmosphere, fun people and customers. Great discounts on clothes and a wide range of opportunity to win contests and such. Can play your own "appropriate" music if the store gives you the ability. Very open for creative minds to play and create displays - can definitely learn a lot working under the right store manager.

    Cons

    Can be difficult to work your way up to management as your promotion weighs heavily on your sales numbers, whether or not you are a great sales person and just happen to work slow shifts. Sales members have little opportunity to prove themselves to management with only working 5-10 hours a week, often times on slow nights.

    Advice to ManagementAdvice

    Allow promotions to have some leniency to those employees that volunteer hours, come in on optional inventory nights that go until 4am without pay, and give everything they have to the company to work toward management.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great company for people who love sales!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Jose, CA
    Former Employee - Sales Associate in San Jose, CA

    Pros

    -The company loves to promote. Stay, do well, and you'll have your own store between 6months-12months.
    It's hard to say what else are pros of the company, since being a retail store much of the experience is store-driven. Given that's the case, the hours were flexible, and the holidays were a rush (as always, with retail).
    -Opportunity to make commission is huge.
    -The company really wants you to grow, and it was clear at any store.

    Cons

    -It's retail.
    -I personally was uncomfortable with being pushed for so many sales, mostly because I know many people didn't have a lot of $$$ where I was, so it made me feel iffy to push an extra t-shirt when every penny matters to them.
    -It's retail (some people really love retail! but folding clothes on downtime can bug me)

    Advice to ManagementAdvice

    Continue promoting!

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Work hard, give back, and empower others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    Pros

    People truly do make the difference here at Zumiez. Although every company experiences "growing pains", I believe the company continues to prioritize a culture of growth, and investment in the development of its people. It takes a lot of work to remain progressive in retail, and that work can be challenging, but I really enjoyed my time serving at Zumiez.

    Cons

    Retail schedules are demanding, and can often be unpredictable if you're really committed to being the best. It takes time to build relationships with a team, to earn the trust of a team, and to lead with consistency. Time is limited and precious, and to make a heavy investment in time at work means it has to be sacrificed in other areas. I struggled with finding a work/life balance because I am hyper-competitive, and I'll likely continue to be challenged in this area in the future.

    Advice to ManagementAdvice

    As Zumiez continues to grow and adapt in a rapidly changing retail environment, please don't lose sight of what made this company great - investment in, and recognition of its people. I appreciate the opportunity you gave me to serve my team. All the best.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Cool Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great environment and great perks

    Cons

    The Compensation could be better

  11.  

    Not worth your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Assistant Manager  in  Tempe, AZ
    Current Employee - First Assistant Manager in Tempe, AZ

    Pros

    Zumiez seems like a fun place to work. To start off with you sell lifestyle clothing and action sports equipment, how can't that be fun?? and at first it is. You work with some awesome people. Brands regularly send you care packages so you get free gear. You get a Killer discount on everything and the money is decent. 100k, this giant party they send you for no cost to you to colorado for if you sell enough every year. at 100k you get a bunch of free stuff, shoes, clothing, backpacks, cd's, dvd's etc etc, you get to snowboard for free and meet all the pro skateboarders/snowboarders, and all the brand owners and if your old enough all the free beer and wine you can drink. super cool.

    Cons

    Zumiez will knock you down the second they get. The second you get on the bedside of your manager, kiss your job goodbye. Most managers rarely convey what they want/need and get mad at you for not knowing. Not all but quite a few push all their responsibilities to their assistant manager, and i mean all except for showing up to work and making the schedule. 90 % of the people who get hired are gone in the first 3 months. Especially their seasonal employees in holiday. You have to suck up at this job more then anywhere else I've ever worked.

    Advice to ManagementAdvice

    Terrible, spend more time training your store managers so that they might be able to keep some worthy employees. District managers need to stop playing favorites and partying with their store managers, sure its fine to have one but stop showing it. It kills moral and its very unprofessional.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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