Zumiez Reviews

Updated July 3, 2015
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232 Employee Reviews

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  1. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tacoma, WA
    Former Employee - Sales Associate in Tacoma, WA

    I worked at Zumiez

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Relatively laid back atmosphere
    -Employee Discount
    -Lax dress code or lack thereof

    Cons

    -No real opportunity for growth/promotion
    -Talking to incompetent customers/co-workers
    -Employee discount is underwhelming (20% off)

    Advice to Management

    Be more competent
    Hire more competent employees


  2. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in King of Prussia, PA
    Current Employee - Assistant Manager in King of Prussia, PA

    I have been working at Zumiez

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    100k is fun, but not worth all the work. Flirting with girls

    Cons

    Terrible pay, terrible terrible terrible pay

    Advice to Management

    Don't work here


  3. Smart but Frustrating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Second Assistant Manager in Raleigh, NC
    Current Employee - Second Assistant Manager in Raleigh, NC

    I have been working at Zumiez part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great atmosphere, awesome extra perks (100k, free swag from vendors, discount), corporate is very visible/accessible , free reign of visual merchandising, and family-like support between stores.

    Cons

    The company is pretty cheap on all fronts. Pay isn't that competitive and hours are scarce. Clothing doesn't have wide range of sizes. And the POS system is awful.

    Advice to Management

    New POS system. I can deal with everything else because from a business standpoint, it makes sense and I can see where corporate comes from. But I just can't get with APROPOS. I know that it would cost a lot of money to revamp the system and extra hours to train everyone on the new system, but it would all be gained back within a few years. The margin for human error is great and stacks up to some pretty significant losses which could be prevented.


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  5. Helpful (2)

    Zumiez corporate office review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting in Lynnwood, WA
    Former Employee - Accounting in Lynnwood, WA

    I worked at Zumiez full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Cool creative atmosphere at home office, skate area outside, great product discounts, interesting co-workers. In-house deli food was awesome!

    Cons

    My department was "encouraged" to work through lunch often and we were told to put a lunch period on our time sheet, even when we didn't take a lunch. While I have no problem working over-time to push through a deadline, we were made to feel like every day was a deadline. People were always leaving my department, by being fired or quitting for another position. There was no real work-life balance. If you were sick and had accrued time off, you were told that you should make up the hours you lost when you went to the doctor, instead of using your sick days/vacation time. This seemed very unreasonable and inflexible,The overall attitude in my department was really negative. The department manager was unfriendly and out of touch with the team. And last but not least, the pay was low compared to other similar corporate jobs. There were no paid holidays unless you were a salaried manager..

    Advice to Management

    Happy employees need more than a free beer at a company BBQ, they need relevant benefits, such as decent pay, better health care benefits and managers who show can demonstrate good leadership skills. When a manager does not seem to care about her team, it is difficult for the team to care about the company that they work for.


  6. Great company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zumiez

    Pros

    100K the best party ever

    Cons

    Peak season is hectic/crazy customers


  7. Helpful (1)

    They take advantage of kids, unrealistic sales goals, big turnover of employees, low pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zumiez

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Music, cool environment, a place for kids to learn where not to work and why.

    Cons

    Low pay, unrealistic sales goals, employee dissension over hours, low hours, completely disorganized, managers have poor experience, errors in paycheck, they pay you with a debit credit card, they take advantage of kids.

    Advice to Management

    Better management training, much better new employee training, realistic sales goals, more hours for employees, more HR and employee development. Make employees the number one resource.


  8. Upbeat and Positive Workplace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Fresno, CA
    Current Employee - Retail Sales Associate in Fresno, CA

    I have been working at Zumiez part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun, Active lifestyle people, Cool merchandise, Sales experience

    Cons

    Low hours, Mall environment and hours,


  9. Super fun, challenging sales environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Moscow, ID
    Current Employee - Sales Associate in Moscow, ID

    I have been working at Zumiez part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Young fresh manangement, opportunity for growth

    Cons

    time commitment, many on-call shifts when starting out


  10. Awesome and fun.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Second Assistant Manager in Scottsdale, AZ
    Current Employee - Second Assistant Manager in Scottsdale, AZ

    I have been working at Zumiez full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very rewarding, you get what you put into it. You learn a lot about managing and employee interaction. Each store is adjusted to the customer base and overall traffic and volume. Your coworkers become family.

    Cons

    Customer service will always be hell. Dealing with people is the ultimate downfall.


  11. Second assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Second Assistant Manager in Edina, MN
    Former Employee - Second Assistant Manager in Edina, MN

    I worked at Zumiez part-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great atmosphere
    Trip benefits
    Discount is awesome

    Cons

    Pay stinks
    Benefits stink
    A lot of product to learn

    Advice to Management

    Pay your employees more!!



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