Zuora Reviews

Updated August 3, 2015
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4.1
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Recommend to a friend
Approve of CEO
Zuora Founder & CEO Tien Tzuo
Tien Tzuo
89 Ratings

Pros
  • Fast-paced sensible organization (in 5 reviews)

  • Last but not least, the company is a fun place to work at (in 5 reviews)

Cons
  • Expectation is 24/7 work; no work-life balance (in 5 reviews)

  • Growing pains (its getting better (in 6 reviews)

More Pros and Cons

102 Employee Reviews

Sort: Popular Rating Date
  1. Delivery Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Manager in Foster City, CA
    Current Employee - Delivery Manager in Foster City, CA

    I have been working at Zuora (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent oppurtunity, Exciting learning, Thrilling career, happening future

    Cons

    Bad Commute, Too much food - need to diet, Can offer free Gym Member ships

    Advice to Management

    keep up the good work


  2. Zuora

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Zuora (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    innovator in the RBM space great message to sell into the marketplace

    Cons

    though the interview process is great overall, sometimes there can be some room for improvement. More streamlined.


  3. Leader in the "RBM" industry

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA

    I have been working at Zuora full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    So far a great place to work. Lots of energy and momentum in the office which makes it easy to come in to work everyday. Most of the staff and management are experienced, a sign that the company is not relaying on out of college grads to run their business. Comp is good. Growing space and are the leaders for subscription billing services.

    Cons

    Benefits are lacking compared to many Bay Area companies who have had similar or less funding.

    Advice to Management

    More PTO, gym reimbursement (no one cares about the gym in the building), more catered lunch (there are very few options in the area which can be annoying when you want a quick bite), diversify your staff (too many Oraclers)


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Engagement Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zuora full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Lots of opportunity in this growing firm - Leadership is investing a lot in the way of getting top talent and training folks in their system - Fun but professional work culture

    Cons

    - Some communication gaps still need to be closed as Zuora continues to scale - Unclear whether promotion is based primarily on merits or tenure - LIke any other growing company, there is lack of the structure that exists at large firms. This is a double edge sword, but leadership seems to be taking the steps to try to strengthen the structural aspects of the inner business

    Advice to Management

    Continue to provide opportunities for growth for those who want to advance quickly!


  6. A great place to continue your career or to start it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zuora full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company vision is very strong and is considered in all major business decisions and even most of the minor decisions. Due to the amount of growth that is happening at Zuora the ability to accelerate your professional growth is extremely high.

    Cons

    The benefits provided could be more aligned with other companies in the industry.


  7. Helpful (22)

    The worst professional experience of my career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zuora full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Hype in the valley as an up-and-comer so opened doors for interviews during the job search process.

    Cons

    Leadership in the C-suite is extremely poor. The market is still developing for this point solution and the recent round of funding is evidence of that. The company has been around for seven years now and the growth rate/revenue still don't support an IPO. The company does a good job spinning this but the facts are clear. Employee turnover is a huge problem; particularly in the sales org.

    Zuora Response

    Mar 17, 2015 – Director of Talent

    It is unfortunate that you feel that you've had a bad experience. We always look to invest in our people and continue to improve our professional environment. We're proud to have won a Glassdoor ... More


  8. Helpful (11)

    -Very good business model but very poor execution.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in Foster City, CA
    Current Employee - Solutions Architect in Foster City, CA

    I have been working at Zuora full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    -Right place at the right time; migration to cloud and IOT supports subscription billing.

    Cons

    -Product very limited to sweet spot use cases in the SMB market ; too many gaps when it comes to mature and large Organizations. -Marketing is good to create a flare but the reality on the ground is too much focus on China and East Coast; does not have a Bay Area flavor.

    Advice to Management

    -Look at Salesforce and how they treat their employees may be worth copying their HR practices while you copy their model and architetcure.


  9. Helpful (1)

    Senior Software Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Redwood City, CA
    Former Employee - Senior Software Developer in Redwood City, CA

    I worked at Zuora

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Growing very fast and good working environment

    Cons

    need to have to many meetings with another time zone


  10. Helpful (8)

    Software engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Forest, CA
    Current Employee - Software Engineer in Forest, CA

    I have been working at Zuora

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Once a week WFH, on call pay

    Cons

    Polity! The whole environment doesn't encourage you to work but kissing you know what. Too much meetings everyday you can barely get your stuff done.

    Zuora Response

    Jan 16, 2015 – Director of Talent

    Too many meetings: Zuora's engineering organization has doubled in size over the past year and continues to grow as the business scales. As is the case with many companies when they hit the "knee of ... More


  11. Helpful (3)

    1 year and going strong

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Consultant in Atlanta, GA
    Current Employee - Solutions Consultant in Atlanta, GA

    I have been working at Zuora full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There are tons of opportunities to succeed and do great things, since the company is growing. I've had the ability to learn a lot that I wouldn't have at a larger company where my scope would be more focused. Ever after being here one year, opportunities are arising for me to move up in the company.

    Cons

    Performance reviews are not regular and direction from management can be improved.

    Advice to Management

    Perform regular performance reviews and reward people accordingly.



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