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Zurich Financial Services
3.0 of 5 149 reviews
www.zurich.com Zurich, Switzerland 5000+ Employees

Zurich Financial Services Reviews

Updated Jun 12, 2013

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3.0 149 reviews

                             

63% Approve of the CEO

Zurich Financial Services CEO Martin Senn

Martin Senn

(51 ratings)

50% of employees recommend this company to a friend
149 Employee Reviews
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Good PLace to Work

Underwriter (Former Employee)
New York, NY

I worked at Zurich Financial Services full-time for more than a year

Prosexposure to international markets and teams

ConsPoor performance management systems and HR function

Advice to Senior Managementdevlop more robust goals and objective for marketfacing employees

No, I would not recommend this company to a friend

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1 person found this helpful  

Transformative.

Technician (Current Employee)
Mercer Island, WA

I have been working at Zurich Financial Services full-time for more than 8 years

ProsAggressive transformation, rewards for climbers and employees who agree with management whether it is right or wrong.

ConsAgressive transformation, treatment of employees.

Advice to Senior ManagementTake care of employees.

No, I would not recommend this company to a friend

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Zurich Review

Senior Underwriter (Former Employee)
New York, NY

I worked at Zurich Financial Services full-time for more than a year

ProsVery knowledgeable set of insurance professionals with dedicated underwriters. Company does its best to be competitive with respect to form while balancing profitability.

ConsUnderstaffed resulting in inadequate customer service. No stability in steering of company. Culture of each unit varied. There was an element of fear as there were surgical layoffs on a regular basis.

Advice to Senior ManagementBe consistent and stay the course to give implemented changes a chance to succeed.

No, I would not recommend this company to a friend

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Zurich Medical Stop Loss Underwriter

Underwriter (Former Employee)
Melville, NY

I worked at Zurich Financial Services full-time for more than a year

ProsLargely friendly group of people

ConsSupervisors do not do much on the job training

Advice to Senior ManagementReorganize training opportunities for employees at lower levels

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Overworked, suggestions not taken for work flow

Project Manager (Former Employee)
Chicago, IL

I worked at Zurich Financial Services full-time for less than a year

Prosbig company if that is what you like

ConsLimited leadership and not open to suggestions

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

Could be so much better

Claims Handler (Current Employee)
Chicago, IL

I have been working at Zurich Financial Services full-time for more than 8 years

ProsSome good co workers, nice people
Variety and complexity of work

ConsCutthroat management who force poor rankings on people to save money. Sometimes you can have a team of good to great people, but that is not appreciated. Workload keeps getting worse. Overload your staff to do "more with less" then are brutal to your staff if a mistake is made. Too much outsourcing. Not much opportunity to move over or up. Managed by white males, no diversity. Favoritism. Advertise flex time, but it is arbitrary who is allowed such flexibility. No work life balance.

Advice to Senior ManagementYou can't keep losing people or pushing older experienced people out to save money. You end up losing more than you save, because customers aren't serviced the way they have been promised.

No, I would not recommend this company to a friend

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2 people found this helpful  

Extremely stressful environment

Financial Analyst (Current Employee)
Schaumburg, IL

I have been working at Zurich Financial Services

ProsGreat bonuses, global opportunities, industry leader

ConsLack of leadership and or vision. Horrible communication from upper management

No, I would not recommend this company to a friend

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Frustrating experience. Incompetent, disengaged senior management.

Vice President (Former Employee)
Baltimore, MD

I worked at Zurich Financial Services

Pros- Decent pay
- 100% 401K match
- Extremely competent people in Baltimore

Cons- Wholly incompetent staff in Schaumburg - just the worst
- Extremely poor HR department - mouth pieces for cost cutting & outsourcing - no real concern of the staff
- Competence doesn't matter - just have to be perceived as a supporter of Schaumburg
- 2 23 story towers of people looking for their next meeting - no real work gets done
- Nasty people, political environment, only focused on cost cutting
- useless technology
- God forbid you actually have suggestions for improvement - you never seen the wagons circle faster!

No, I would not recommend this company to a friend

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Zurich is in the process of outsoucing all US jobs

Anonymous Employee (Current Employee)
Schaumburg, IL

I have been working at Zurich Financial Services

ProsGood Pay
nice work environment
Zurich in the US used to be a great place to work until centralized by the Swiss

ConsNo future for US employees
sending jobs to India as fast as possible
Swiss company - no loyalty to US employees

Advice to Senior ManagementYou made $2B profit from US customers last year - keep and hire US employees, stop the Swiss greed!

No, I would not recommend this company to a friend

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Mediocre company at best- couldn't wait to leave

Claims Analyst (Former Employee)
Rocky Hill, CT

I worked at Zurich Financial Services

ProsIt is a well known company, so it wasn't difficult to find work after I left. Other than that, I would not even consider working here.

ConsLong hours, horrible pay, insanely boring work. The people clearly hate their jobs and are not social at all. I would not recommend at all.

Advice to Senior ManagementMake it a more friendly environment to work at and the turnover probably won't be so high. When people hate coming to work, they won't stay very long.

No, I would not recommend this company to a friend

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