Zurich Financial Services Reviews

Pros

Career developement
Good management
Stable work environment
Mentally stimulating work
Great collegues
Great benefits

Cons

Salaries plateau at each job grage and promotions are slow to devlope because many people stay in the same job for many many years

Advice to Senior Management

Hire more younger employees...marketing dep has done this successfully and brought energetic and creative people into a team that collaborates well, advances new ideas and is entreprenurial. Also, rotate job rolesso employees are challenged to learn new skill sets and build broader networks within the organization.

Pros

Competitive salary
Lots of opportunities for sideways moves
Warm people
International work is possible
Convenient office locations
Excellent work/life balance

Cons

Lots of talking but long-standing problems remain
Poor communication within teams
Insurance - it is not an exciting or fast-moving product

Advice to Senior Management

Move people quicker for the experience

Pros

Excellent Benefit Package; PTO, Schooling, Etc.
Interesting Accounts and Customers

Cons

No room for growth
No recognition for a job well done
Outdated Computer Software

Advice to Senior Management

Promote from within.

Pros

Easy to rise to the top of a mediocre team. Not very demanding. Nice location for eating lunch out. People are friendly.

Cons

Still on Lotus Notes! No standard processes. No best practices followed. No effective collaboration tools. No common Employee directory. No data management compliance.

Advice to Senior Management

The good ole boy network is alive and well. If you want new ideas and process improvements reward managers for long run solutions not immediate fire fighters.

Pros

Good opportunities for advancement, especially for younger employees. Older employees tend to get slotted into a track and dead-ended.

Cons

Management embraces whatever the hot trend is and makes changes without consideration for unexpected consequences. Emphasis is on "One Zurich", the creation of a mythical monolithic corporate culture and the standardization of workflows across the company. This has a major downside of suppressing entrepreneurism and innovation.

Advice to Senior Management

Focus on core competencies and not constantly changing the organizational structure or workflow management just for the sake of change.

Pros

The salary is very good or on the high end given one's experience in handling commercial claims; learning experience with handling litigated files, and quite challenging time limits for resolving claims.

Cons

Very time consumin and competitive; if you cannot meet the numbers, you will have negative feedback from management.'

Advice to Senior Management

Please set more reasonable and attainable goals for your adjusters; working your adjusters all day and all night (almost literally, or approximately 16 hours per day) is not productive.

Pros

Pay and benefits are decent. Company is financially sound (we're told). Location is good, close to mall, shopping, in-house cafeteria, Starbucks, dry cleaner, barbershop and dentist.

Cons

Work/life balance in claims is non-existant. Extreme micro-management. Middle managers have not authority to make decisions, which slows progress/action. Forced ranking of employees along performance curve, so there are always "winners and losers", despite actual individual performance. And the company is shrinking through RIFs as functions are outsourced to India. There are almost more yellow contractor ID badges in the building at lunchtime than employee blue badges.

Advice to Senior Management

I would encourage leaders pay attention to what the EE engagement surveys are saying, and hold leaders accountable for the results. They are horrible, and speak to a need for change at the top vs endless action plans for jeans on Friday. Engagement survey results should be speaking volumes, but bad results are blamed on lack of leadeship at the front lines, instead of taking accountability at the top. Biggest advice, stop looking out the window for blame, and start looking in the mirror.

Pros

The company encourages learning in order to promote personal development and job growth. The company also tries to promote global mobility.

Cons

The downside would be that global mobility is very difficult if you are not motivated enough to want to transfer.

Advice to Senior Management

I would promote more open forums with management in order to promote more ideas from general staff. I think it creates an environment in that every employee will feel involved.

Pros

Nice people, friend work environment,Nice people, friend work environment,Nice people, friend work environment,Nice people, friend work environment,Nice people, friend work environment

Cons

Not very organized company, limited chances to growth,Not very organized company, limited chances to growth,Not very organized company, limited chances to growth

Advice to Senior Management

Pay more attention to employees development, Better simulation schemes. clear vision. always make good decisions and more encourage to others. work harder

Pros

The people at Zurich are wonderful. Everyone shows care for fellow employees and there is never a problem in asking for help or advice on any issue. The newly designed workplace is accommodating and allows for great collaboration. The senior attorneys are all very knowledgeable and reputable.

Cons

If I absolutely had to create a con, it would only be that sometimes the work got monotonous. But overall there were many various experiences.