Glassdoor is your free inside look at Zurich Financial Services reviews and ratings — including employee satisfaction and approval rating for Zurich Financial Services CEO Martin Senn. All 149 reviews posted anonymously by Zurich Financial Services employees.
Be The First To
Add Photos
63% of the CEO
Martin Senn
I worked at Zurich Financial Services full-time for more than a year
Pros – exposure to international markets and teams
Cons – Poor performance management systems and HR function
Advice to Senior Management – devlop more robust goals and objective for marketfacing employees
No, I would not recommend this company to a friend
2012-11-12 17:46 PST
1 person found this helpful
I have been working at Zurich Financial Services full-time for more than 8 years
Pros – Aggressive transformation, rewards for climbers and employees who agree with management whether it is right or wrong.
Cons – Agressive transformation, treatment of employees.
Advice to Senior Management – Take care of employees.
No, I would not recommend this company to a friend
2012-10-05 12:09 PDT
1 person found this helpful
I worked at Zurich Financial Services full-time for more than a year
Pros – Very knowledgeable set of insurance professionals with dedicated underwriters. Company does its best to be competitive with respect to form while balancing profitability.
Cons – Understaffed resulting in inadequate customer service. No stability in steering of company. Culture of each unit varied. There was an element of fear as there were surgical layoffs on a regular basis.
Advice to Senior Management – Be consistent and stay the course to give implemented changes a chance to succeed.
No, I would not recommend this company to a friend
2012-09-18 11:01 PDT
I worked at Zurich Financial Services full-time for more than a year
Pros – Largely friendly group of people
Cons – Supervisors do not do much on the job training
Advice to Senior Management – Reorganize training opportunities for employees at lower levels
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2012-08-20 20:53 PDT
1 person found this helpful
I worked at Zurich Financial Services full-time for less than a year
Pros – big company if that is what you like
Cons – Limited leadership and not open to suggestions
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-08-14 08:26 PDT
2 people found this helpful
I have been working at Zurich Financial Services full-time for more than 8 years
Pros – Some good co workers, nice people
Variety and complexity of work
Cons – Cutthroat management who force poor rankings on people to save money. Sometimes you can have a team of good to great people, but that is not appreciated. Workload keeps getting worse. Overload your staff to do "more with less" then are brutal to your staff if a mistake is made. Too much outsourcing. Not much opportunity to move over or up. Managed by white males, no diversity. Favoritism. Advertise flex time, but it is arbitrary who is allowed such flexibility. No work life balance.
Advice to Senior Management – You can't keep losing people or pushing older experienced people out to save money. You end up losing more than you save, because customers aren't serviced the way they have been promised.
No, I would not recommend this company to a friend
2012-06-30 14:50 PDT
2 people found this helpful
I have been working at Zurich Financial Services
Pros – Great bonuses, global opportunities, industry leader
Cons – Lack of leadership and or vision. Horrible communication from upper management
No, I would not recommend this company to a friend
2012-04-18 10:21 PDT
2 people found this helpful
I worked at Zurich Financial Services
Pros – - Decent pay
- 100% 401K match
- Extremely competent people in Baltimore
Cons – - Wholly incompetent staff in Schaumburg - just the worst
- Extremely poor HR department - mouth pieces for cost cutting & outsourcing - no real concern of the staff
- Competence doesn't matter - just have to be perceived as a supporter of Schaumburg
- 2 23 story towers of people looking for their next meeting - no real work gets done
- Nasty people, political environment, only focused on cost cutting
- useless technology
- God forbid you actually have suggestions for improvement - you never seen the wagons circle faster!
No, I would not recommend this company to a friend
2012-03-23 18:35 PDT
2 people found this helpful
I have been working at Zurich Financial Services
Pros – Good Pay
nice work environment
Zurich in the US used to be a great place to work until centralized by the Swiss
Cons – No future for US employees
sending jobs to India as fast as possible
Swiss company - no loyalty to US employees
Advice to Senior Management – You made $2B profit from US customers last year - keep and hire US employees, stop the Swiss greed!
No, I would not recommend this company to a friend
2012-03-19 07:16 PDT
2 people found this helpful
I worked at Zurich Financial Services
Pros – It is a well known company, so it wasn't difficult to find work after I left. Other than that, I would not even consider working here.
Cons – Long hours, horrible pay, insanely boring work. The people clearly hate their jobs and are not social at all. I would not recommend at all.
Advice to Senior Management – Make it a more friendly environment to work at and the turnover probably won't be so high. When people hate coming to work, they won't stay very long.
No, I would not recommend this company to a friend
2011-12-04 22:28 PST
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a current/former employer or recent interview experience. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around