Zurich Insurance Group Reviews

Updated August 28, 2015
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3.4
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Recommend to a friend
Approve of CEO
Zurich Insurance Group CEO Martin Senn
Martin Senn
34 Ratings

Pros
  • Company encourages a good work-life balance (in 6 reviews)

  • But people work there are very nice and they have excellent working environment (in 7 reviews)

Cons
  • Burn-out, Work-Life Balance, Machiavellian, very political, bureaucratic (in 6 reviews)

  • Petty internal politics dominate decision making process (in 7 reviews)

More Pros and Cons

134 Employee Reviews

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  1. Finance support

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Challenging work for new employees

    Cons

    Shifting projects more training needed

    Advice to Management

    Nice job


  2. Good personal experience with Zurich; will vary based on position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Zurich Insurance Group full-time (More than 5 years)

    Pros

    Strong US carrier with unique advantages and generally smart, creative employees.

    Cons

    US home office location (personal con as I am located in NYC, not Sch.); other cons standard across companies with vast workforces


  3. Helpful (1)

    Low-creativity encouraged; good place to retire

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zurich Insurance Group full-time (More than 3 years)

    Pros

    Medium to low expectations of employees; very easy to coast by (if that's your thing).

    Cons

    Senior management in Zurich North America is very hierarchy-driven; they expect middle management and independent contributors to kiss the ring... so long as you do that, you can get away with very little work.

    Advice to Management

    Encourage more creativity and self-direction among staff and people managers to encourage higher-caliber staff. Among 20- and 30-somethings it's known as a place for low-performers to go when they can't hack it elsewhere.


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  5. Micro Manage

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Zurich Insurance Group full-time (More than a year)

    Pros

    Great summer hours that's all!

    Cons

    Management micro manage and the turn around time is unrealistic. Can be very clickish within departments.

    Advice to Management

    Advice would be to hire management that truly know how to manage, lead and mentor.


  6. Helpful (2)

    Likely the best insurer to work for in U.S.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Data Specialist in Schaumburg, IL
    Current Employee - Enterprise Data Specialist in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zurich Insurance Group full-time (More than 10 years)

    Pros

    I have worked at Zurich for 16 years and it has improved a lot in the last 5 or so especially. Zurich has excellent communication with it's employees, is a solid company with a bright future, takes it's impact and commitment to community and the environment as seriously as a publicly held financial servives company could, and really has some competitive benefits as well.

    Cons

    Could do better at promoting from within and helping employees to get different jobs from within the company, while learning new skills. This is true of most large companies, though.

    Advice to Management

    Offer programs to mid-career talent like the ones you offer to new college students where they gain experience in several other areas and then can most for a job in a new field more easily. Especially for employees with a 4 or 5 rating (out of 5) in their current job.


  7. ungodly awful!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Specialist I in North Plainfield, NJ
    Current Employee - Claims Specialist I in North Plainfield, NJ
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Zurich Insurance Group full-time

    Pros

    None. Other than they pay you.

    Cons

    Communist type management. Will burn you out like a light bulb. Eorst working experience ever!

    Advice to Management

    None. Total waste of breath!!!


  8. Great people, very involved and want everyone to be involved.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Intern in Overland Park, KS
    Former Employee - Marketing Intern in Overland Park, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great people, lots of involvement opportunities, Women Organizations

    Cons

    Some politics, difficult to move up and they do not create jobs very often


  9. Claims

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Zurich Insurance Group full-time

    Pros

    Great salary, OK benefits, great paid time off, great for gaining experience. Some of the managers are great to work with.

    Cons

    Not customer focused. More focused on process and staffing model. Staffing model based on premium paid by customer resulting in under-staffing and constant file shuffling for lower paying premium accounts. Claims adjusters not treated fairly, hostile work environment. Good place to work 5 to 8 years for experience then move on to keep sanity. Team managers are either great or horrible. Your experience depends on which one you work for - which accounts you handle.

    Advice to Management

    Stop allowing some of the managers to verbally abuse their employees. Upper management need to hold team managers more accountable for the way they treat their employees.


  10. Classic Corporate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Zurich Insurance Group full-time

    Pros

    Organization has recently really focused on effectiveness, efficiency, and how to do things in a sustainable way - avoiding one-offs and ad hoc requests that so often bog down big projects and transformation efforts.

    Cons

    Still a huge amount of work to do. Still a lot of status quo in some areas. People generally resistant to change.

    Advice to Management

    Leaders need to be managers too. Middle management at Zurich suffers widely because it's leaders provide vision but fail to ensure execution.


  11. Helpful (1)

    Great place. Great future. Solid management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zurich Insurance Group full-time (More than 10 years)

    Pros

    Salary benefits. Bonus. Work out of home

    Cons

    Goals and review process can be challenging.

    Advice to Management

    Stay the course.



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