Zurich Insurance Group

  www.zurich.com
  www.zurich.com
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Zurich Insurance Group Reviews

Updated September 9, 2014
Updated September 9, 2014
79 Reviews
2.9
79 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zurich Insurance Group CEO Martin Senn
Martin Senn
13 Ratings

Review Highlights

Pros
  • Good benefits and career development opportunities (in 5 reviews)

  • Good work/life balance, encourages and support progression, fun and easy going team (in 3 reviews)


Cons
  • Burn-out, Work-Life Balance, Machiavellian, very political, bureaucratic (in 5 reviews)

  • Zurich is a big, matrix company and decision-making and change comes slowly (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Former UUG is going down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter  in  Overland Park, KS
    Former Employee - Underwriter in Overland Park, KS

    I worked at Zurich Insurance Group full-time for more than 10 years

    Pros

    Experts in the Auto niche, strong financially, well intentioned.

    Cons

    In the Overland Park operation, they promote "old boy" network from the old UUG and often their AVP's are cluless. Some of these people could not work at a real insurance carrier for more than a couple of moths before they'd fail. I saw people who were less qualified than me get promoted time after time due to the old bot network. One of their former heads of the Direct Markets segment actually once said "You can't make money writing Workers' Comp." Tell that to Liberty Mutual and other carrier than turn i excellent results year after year. Yep, they sure can pick 'em. Seems that their battle cry in Overland Park is, "If it doesn't hail, we'll make money" and somehow they are allowed to get away with htat insipid mentaility year after year. you write CAR DEALERS.....of course it's going to hail in Texas and the southern states. Best year they had in a long time came the year I left.....and it was all from take downs of prior year claims but no one acknowledged that fact. It's a joke, really but the folks in Schaumburg really don't know what to do with the old UUG side of things.

    Advice to ManagementAdvice

    Don't promote people because they've been with hte company for 20 years, promote people who are knowledgeable and deserving of promotions. Develop an action plan that is more detailed than "if it doesn't hail, we'll make money."

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zurich Insurance Group full-time

    Pros

    Tuition reimbursement is great ($5k/year), but they're changing the policy so that you have to stay at least 180 days after you finish the class, or you owe it back. Certification programs are encouraged, but not if you need a couple tries at an exam.

    Cons

    Super disorganized IT. Mostly outsourced and what is left is competing against itself. IT leadership is not technical and doesn't know how to actually get things done. Zero work-life balance.

    Advice to ManagementAdvice

    Work-life balance needs serious improvement. It's common for co-workers or myself to hit 50 to 60 hours a week, but we've basically been told not to report more than 50. Salaries are about 20% lower than market value. Get some smart, technical, hands-on IT people and put them in IT leadership. You can teach people how to lead but you can't teach them to think.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Fulfilling career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zurich Insurance Group

    Pros

    Global insurer, had big vision

    Cons

    Reality doesn't match vision hence "had" in above; too encumbered in consultants vs employees focus

    Advice to ManagementAdvice

    None that would be taken and acted upon

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Good company. Disparate culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Security  in  Schaumburg, IL
    Current Employee - Information Security in Schaumburg, IL

    I have been working at Zurich Insurance Group full-time for more than a year

    Pros

    Good benefits, mature, stable institution,

    Cons

    Managers allowed to have differing policies to the rest of the org.

    Advice to ManagementAdvice

    Mgmt should reel in some of the less mature departments and make sure the values, policies, etc. are consistent with the global org.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Was once a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zurich Insurance Group full-time for more than 10 years

    Pros

    There are many good and hard working employees who care.

    Cons

    Used to be a great place to work where management truly cared about its employees. Has become a culture where change is made for the sake of change not necessarily for the betterment of a practice or policy.

    Advice to ManagementAdvice

    Reassess your current trajectory - you once had a winning formula for running and growing this great company.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Zurich is a rich global company with a strong underwriting and engineering focus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President  in  Atlanta, GA
    Current Employee - Assistant Vice President in Atlanta, GA

    I have been working at Zurich Insurance Group full-time for more than 10 years

    Pros

    All the benefits of a large corporation, if you are open to relocation, many growth opportunities.

    Cons

    All the pains associated with a large corporation, limited local growth. Schaumburg is home office.

    Recommends
    Positive Outlook
  8.  

    Very financially disciplined but lacking vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Zurich Insurance Group full-time for more than 5 years

    Pros

    Financially disciplined company.
    Great managers of risk.

    Cons

    No coherent vision for uniting various parts of the organization around the world.
    Too many reporting relationships with no clear accountability lines.
    Slow to react to market changes.

    Advice to ManagementAdvice

    Simplify the organizational structure.
    Allow local people to execute.

    Recommends
    Negative Outlook
  9.  

    Great place to work overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims  in  Atlanta, GA
    Current Employee - Claims in Atlanta, GA

    I have been working at Zurich Insurance Group full-time

    Pros

    benefits are awesome and cheap b/c Zurich is so large. don't see how people can complain about Zurich benefits. go check out some ot the other companies out there.
    very flexible schedule, working from home if needed is never a problem
    20 vacation days up front, company always pays a bonus
    early release during summer months
    no micro-managing whatsoever, very laid back
    efficient and available resources
    401k match and pensions offerred

    Cons

    no aptitude test to work here so you are surrounded by a lot of completely unqualified idiots
    sometimes company is too laid back b/c managers don't manage people out. they allow dead wood employees to hang around and continue to be wastes of a cubicle
    not a very technical company, they constantly blow coverage and pay claims, then they complain about expenses.
    you have to be a self starter and self motivated to work here. there is a lot of work to be done and it must be done, zurich is very into numbers

    Advice to ManagementAdvice

    be more in touch and do not retaliate if someone has criticism. there is a lack of trust in this offce

    Recommends
    Positive Outlook
  10.  

    Harder place to work and achieve results

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Zurich Insurance Group full-time for more than 8 years

    Pros

    Large international company with a diverse client pool

    Cons

    Inefficient computer systems, poor morale, forced performance grading, poor financial performance last quarter, high deductibles on health care coverage, inadequate staffing model for most departments and high turnover. The force performance grading has led to a higher turnover of employees over the past few years.

    Advice to ManagementAdvice

    Listen to your subordinates since we have great ideas to improve service.

    Doesn't Recommend
    Negative Outlook
  11.  

    Career growth not consistent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriting Assistant III  in  Chicago, IL
    Current Employee - Underwriting Assistant III in Chicago, IL

    I have been working at Zurich Insurance Group full-time for more than 10 years

    Pros

    Benefits are good, probably slightly better than industry standards

    Cons

    Under utilizations of long term multi experienced people

    Advice to ManagementAdvice

    Do not over look the long term older employee for cheaper less experienced people

    Recommends
    Neutral Outlook

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