Zurich Insurance Group

  www.zurich.com
  www.zurich.com

Zurich Insurance Group Reviews

Updated December 11, 2014
Updated December 11, 2014
95 Reviews
3.3
95 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zurich Insurance Group CEO Martin Senn
Martin Senn
24 Ratings

Review Highlights

Pros
  • Company encourages a good work-life balance (in 6 reviews)

  • Good benefits and career development opportunities (in 6 reviews)


Cons
  • Burn-out, Work-Life Balance, Machiavellian, very political, bureaucratic (in 6 reviews)

  • Complex organisation with slow decision making (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place. Great future. Solid management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zurich Insurance Group full-time (more than 10 years)

    Pros

    Salary benefits. Bonus. Work out of home

    Cons

    Goals and review process can be challenging.

    Advice to ManagementAdvice

    Stay the course.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I was excited to be a part of that pretty big company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zurich Insurance Group full-time

    Pros

    Work culture was good, lot to develop , exposure to lot of new things

    Cons

    It was a contract job

  3.  

    Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zurich Insurance Group full-time (more than 5 years)

    Pros

    NONE!!!!! Place is a Joke!!!!

    Cons

    Most Everything. When I worked there, if you were not screwing anyone you were not going anywhere with that company. Bunch of butt kissing, tattle telling, bunch of BS I have every seen in my life!! Cannot imagine anyone wanting to work under those conditions. Very sad place to work.

    Advice to ManagementAdvice

    Get a CLUE!!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Sr. Underwriter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Property Underwriter in Atlanta, GA
    Former Employee - Senior Property Underwriter in Atlanta, GA

    I worked at Zurich Insurance Group full-time (more than 5 years)

    Pros

    Global brand reputation, nice colleagues. Not a lot to share on pro side.

    Cons

    Too many to list but mostly petty micromanaging company of control freaks. Lower pay than market. Poor bonus potential if you can call it that & no room to advance. Management are incompetent cowards.

    Advice to ManagementAdvice

    Check the egos & stop jeopardizing shareholder market share.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zurich Insurance Group full-time

    Pros

    Tuition reimbursement is great ($5k/year), but they're changing the policy so that you have to stay at least 180 days after you finish the class, or you owe it back. Certification programs are encouraged, but not if you need a couple tries at an exam.

    Cons

    Super disorganized IT. Mostly outsourced and what is left is competing against itself. IT leadership is not technical and doesn't know how to actually get things done. Zero work-life balance.

    Advice to ManagementAdvice

    Work-life balance needs serious improvement. It's common for co-workers or myself to hit 50 to 60 hours a week, but we've basically been told not to report more than 50. Salaries are about 20% lower than market value. Get some smart, technical, hands-on IT people and put them in IT leadership. You can teach people how to lead but you can't teach them to think.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Former UUG is going down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter in Overland Park, KS
    Former Employee - Underwriter in Overland Park, KS

    I worked at Zurich Insurance Group full-time (more than 10 years)

    Pros

    Experts in the Auto niche, strong financially, well intentioned.

    Cons

    In the Overland Park operation, they promote "old boy" network from the old UUG and often their AVP's are cluless. Some of these people could not work at a real insurance carrier for more than a couple of moths before they'd fail. I saw people who were less qualified than me get promoted time after time due to the old bot network. One of their former heads of the Direct Markets segment actually once said "You can't make money writing Workers' Comp." Tell that to Liberty Mutual and other carrier than turn i excellent results year after year. Yep, they sure can pick 'em. Seems that their battle cry in Overland Park is, "If it doesn't hail, we'll make money" and somehow they are allowed to get away with htat insipid mentaility year after year. you write CAR DEALERS.....of course it's going to hail in Texas and the southern states. Best year they had in a long time came the year I left.....and it was all from take downs of prior year claims but no one acknowledged that fact. It's a joke, really but the folks in Schaumburg really don't know what to do with the old UUG side of things.

    Advice to ManagementAdvice

    Don't promote people because they've been with hte company for 20 years, promote people who are knowledgeable and deserving of promotions. Develop an action plan that is more detailed than "if it doesn't hail, we'll make money."

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Fulfilling career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zurich Insurance Group

    Pros

    Global insurer, had big vision

    Cons

    Reality doesn't match vision hence "had" in above; too encumbered in consultants vs employees focus

    Advice to ManagementAdvice

    None that would be taken and acted upon

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good company. Disparate culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Security in Schaumburg, IL
    Current Employee - Information Security in Schaumburg, IL

    I have been working at Zurich Insurance Group full-time (more than an year)

    Pros

    Good benefits, mature, stable institution,

    Cons

    Managers allowed to have differing policies to the rest of the org.

    Advice to ManagementAdvice

    Mgmt should reel in some of the less mature departments and make sure the values, policies, etc. are consistent with the global org.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Was once a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zurich Insurance Group full-time (more than 10 years)

    Pros

    There are many good and hard working employees who care.

    Cons

    Used to be a great place to work where management truly cared about its employees. Has become a culture where change is made for the sake of change not necessarily for the betterment of a practice or policy.

    Advice to ManagementAdvice

    Reassess your current trajectory - you once had a winning formula for running and growing this great company.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Zurich is a rich global company with a strong underwriting and engineering focus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President in Atlanta, GA
    Current Employee - Assistant Vice President in Atlanta, GA

    I have been working at Zurich Insurance Group full-time (more than 10 years)

    Pros

    All the benefits of a large corporation, if you are open to relocation, many growth opportunities.

    Cons

    All the pains associated with a large corporation, limited local growth. Schaumburg is home office.

    Recommends
    Positive Outlook

Zurich Insurance Group Photos

The Zurich Building (Photo thanks to Geograph user Barry Shimmon, Some Rights Reserved)

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