Zurich Insurance Group Reviews

Updated June 24, 2015
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3.4
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Recommend to a friend
Approve of CEO
Zurich Insurance Group CEO Martin Senn
Martin Senn
32 Ratings

Pros
  • Company encourages a good work-life balance (in 6 reviews)

  • But people work there are very nice and they have excellent working environment (in 7 reviews)

Cons
  • Burn-out, Work-Life Balance, Machiavellian, very political, bureaucratic (in 6 reviews)

  • Petty internal politics dominate decision making process (in 7 reviews)

More Pros and Cons

117 Employee Reviews

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  1. Likely the best insurer to work for in U.S.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Data Specialist in Schaumburg, IL
    Current Employee - Enterprise Data Specialist in Schaumburg, IL

    I have been working at Zurich Insurance Group full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have worked at Zurich for 16 years and it has improved a lot in the last 5 or so especially. Zurich has excellent communication with it's employees, is a solid company with a bright future, takes it's impact and commitment to community and the environment as seriously as a publicly held financial servives company could, and really has some competitive benefits as well.

    Cons

    Could do better at promoting from within and helping employees to get different jobs from within the company, while learning new skills. This is true of most large companies, though.

    Advice to Management

    Offer programs to mid-career talent like the ones you offer to new college students where they gain experience in several other areas and then can most for a job in a new field more easily. Especially for employees with a 4 or 5 rating (out of 5) in their current job.


  2. ungodly awful!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Specialist I in North Plainfield, NJ
    Current Employee - Claims Specialist I in North Plainfield, NJ

    I have been working at Zurich Insurance Group full-time

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    None. Other than they pay you.

    Cons

    Communist type management. Will burn you out like a light bulb. Eorst working experience ever!

    Advice to Management

    None. Total waste of breath!!!


  3. Great people, very involved and want everyone to be involved.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Intern in Overland Park, KS
    Former Employee - Marketing Intern in Overland Park, KS

    I worked at Zurich Insurance Group

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great people, lots of involvement opportunities, Women Organizations

    Cons

    Some politics, difficult to move up and they do not create jobs very often


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  5. Claims

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zurich Insurance Group full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great salary, OK benefits, great paid time off, great for gaining experience. Some of the managers are great to work with.

    Cons

    Not customer focused. More focused on process and staffing model. Staffing model based on premium paid by customer resulting in under-staffing and constant file shuffling for lower paying premium accounts. Claims adjusters not treated fairly, hostile work environment. Good place to work 5 to 8 years for experience then move on to keep sanity. Team managers are either great or horrible. Your experience depends on which one you work for - which accounts you handle.

    Advice to Management

    Stop allowing some of the managers to verbally abuse their employees. Upper management need to hold team managers more accountable for the way they treat their employees.


  6. Classic Corporate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zurich Insurance Group full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Organization has recently really focused on effectiveness, efficiency, and how to do things in a sustainable way - avoiding one-offs and ad hoc requests that so often bog down big projects and transformation efforts.

    Cons

    Still a huge amount of work to do. Still a lot of status quo in some areas. People generally resistant to change.

    Advice to Management

    Leaders need to be managers too. Middle management at Zurich suffers widely because it's leaders provide vision but fail to ensure execution.


  7. Great place. Great future. Solid management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zurich Insurance Group full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Salary benefits. Bonus. Work out of home

    Cons

    Goals and review process can be challenging.

    Advice to Management

    Stay the course.


  8. I was excited to be a part of that pretty big company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zurich Insurance Group full-time

    Pros

    Work culture was good, lot to develop , exposure to lot of new things

    Cons

    It was a contract job


  9. Call Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zurich Insurance Group full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    NONE!!!!! Place is a Joke!!!!

    Cons

    Most Everything. When I worked there, if you were not screwing anyone you were not going anywhere with that company. Bunch of butt kissing, tattle telling, bunch of BS I have every seen in my life!! Cannot imagine anyone wanting to work under those conditions. Very sad place to work.

    Advice to Management

    Get a CLUE!!!!


  10. Sr. Underwriter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Property Underwriter in Atlanta, GA
    Former Employee - Senior Property Underwriter in Atlanta, GA

    I worked at Zurich Insurance Group full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Global brand reputation, nice colleagues. Not a lot to share on pro side.

    Cons

    Too many to list but mostly petty micromanaging company of control freaks. Lower pay than market. Poor bonus potential if you can call it that & no room to advance. Management are incompetent cowards.

    Advice to Management

    Check the egos & stop jeopardizing shareholder market share.


  11. Helpful (2)

    Disorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zurich Insurance Group full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Tuition reimbursement is great ($5k/year), but they're changing the policy so that you have to stay at least 180 days after you finish the class, or you owe it back. Certification programs are encouraged, but not if you need a couple tries at an exam.

    Cons

    Super disorganized IT. Mostly outsourced and what is left is competing against itself. IT leadership is not technical and doesn't know how to actually get things done. Zero work-life balance.

    Advice to Management

    Work-life balance needs serious improvement. It's common for co-workers or myself to hit 50 to 60 hours a week, but we've basically been told not to report more than 50. Salaries are about 20% lower than market value. Get some smart, technical, hands-on IT people and put them in IT leadership. You can teach people how to lead but you can't teach them to think.



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