Zurich North America Reviews

Updated August 30, 2015
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3.4
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Approve of CEO
Zurich North America CEO Martin Senn
Martin Senn
112 Ratings

Pros
  • Managers truly care about our work-life balance (in 19 reviews)

  • Good benefits if you can stand the pressure (in 18 reviews)

Cons
  • Work-life balance has become nonexistent as workloads increase (in 7 reviews)

  • Senior management, yearly reviews and poor pay raises (in 9 reviews)

More Pros and Cons

290 Employee Reviews

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  1. CSR

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zurich North America part-time

    Pros

    Flexible hours, great pay and benefits.

    Cons

    None, part-time probably isn't available any more.


  2. Room for improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Schaumburg, IL
    Current Employee - Financial Analyst in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zurich North America full-time (More than 5 years)

    Pros

    Good non financial benefits, flex time, retirement fund, vacation days, new headquarters

    Cons

    Low base pay, low merit increases, low promo increases, very bureaucratic hr process

    Advice to Management

    Make on boarding of the right candidates faster. On average, it takes 3 months to fill in a position, regardless if its internal or external candidate....


  3. Senior underwriter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Underwriter in New York, NY
    Former Employee - Senior Underwriter in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    There was ample exposure to senior executives of large fortune ranked companies. Additionally, Zurich is a large multi-national company that allows for geographic mobility.

    Cons

    As with most large corporations, there is a lot of bureaucracy and red tape that is expected, and Zurich is no different. At times, it is difficult to be efficient at certain tasks due to the cumbersome work processes that are sorely outdated.

    Advice to Management

    Management should be more involved with the development of employees in all levels of the title chain. Taking care to make sure that the team is not weighed down by bureaucracy is an important area to improve upon by both upper and middle management.


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  5. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internship in Schaumburg, IL
    Former Employee - Internship in Schaumburg, IL

    I worked at Zurich North America full-time (More than 3 years)

    Pros

    Very involved in giving back to the community

    Cons

    Nothing was wrong with any of my previous internships


  6. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for , lots of flexibility. Can move into different roles pretty easily

    Cons

    At times one can feel not challenged. Better development programs for the young people would be advantageous. Increased diversity in senior management


  7. Premium Audit Reviewer/Rater

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premium Audit Reviewer/Rater in Schaumburg, IL
    Former Employee - Premium Audit Reviewer/Rater in Schaumburg, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Zurich North America full-time (More than 3 years)

    Pros

    The employee benefits are competitive with the best in the industry, especially flex time, vacation, and retirement savings. The workplace environment also ranks high.

    Cons

    Avoidable work overloads, due to the failure of management to hire adequate manpower, within a reasonable time. Current positions, for example, have gone unfilled for eight months.

    Advice to Management

    Wake up the hiring managers. Valuable talent is being lost, because of management prejudice & discrimination, especially with regard to age & physical abilities.


  8. A challenging work environment. A bit of cumbersome organization structure. Positive vibe in the office.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Schaumburg, IL
    Current Employee - Project Manager in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zurich North America full-time (Less than a year)

    Pros

    Strong player in the insurance industry with strong management team focused on growing the company in a sustainable way and with a focus on supporting colleagues and the community!

    Cons

    Cheap on travel expenses for no reason... offices are old fashion... in the suburbs, hard to attract top talent

    Advice to Management

    Simplify the way direction is given in projects a lot of waste in re-directing efforts... align IT resources early and improve data to internal users and customers.


  9. Growing Pains

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Illinois in Schaumburg, IL
    Current Employee - Illinois in Schaumburg, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Zurich North America full-time (Less than a year)

    Pros

    Fast pace and good opportunity to be challenged. Pay scale is fair.

    Cons

    Lots of pressure on premium growth leads to little work life balance.

    Advice to Management

    Staff cuts and too many projects may sap morale.


  10. Claims Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Analyst in Kula, HI
    Former Employee - Claims Analyst in Kula, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zurich North America full-time (More than a year)

    Pros

    Excellent training, and career development opportunities.

    Cons

    Case load was far heavier than management initially indicated.

    Advice to Management

    Bring on more contractors during times of unex


  11. Internship

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefits, learned a lot

    Cons

    Need a better recruiting presence

    Advice to Management

    Recognize your employees more often



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