Zurich North America

  www.zurichna.com
  www.zurichna.com

Zurich North America Reviews

Updated December 11, 2014
Updated December 11, 2014
240 Reviews
3.3
240 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zurich North America CEO Martin Senn
Martin Senn
94 Ratings

Review Highlights

Pros
  • Great people, work-life balance is emphasized and they invest in their employees (in 19 reviews)

  • Perfect for people looking to get their feet with, or to get a steady job with good benefits (in 18 reviews)


Cons
  • Work-life balance has become nonexistent as workloads increase (in 7 reviews)

  • Middle to Senior Management do not support employees, and look to mitigate you as a professional (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL

    I worked at Zurich North America full-time (more than 5 years)

    Pros

    Very comfortable place to work with great people. Amazing global opportunities - spent several years abroad in addition to US opportunities. Decent benefits, fair pay.

    Cons

    Very large, decision making can be a very bureaucratic process. Culture is relatively risk averse, making it hard to outperform peers.

    Advice to ManagementAdvice

    Find opportunities to increase the speed of decision making. Middle management needs to become leaner.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    family environment - best job I had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Schaumburg, IL
    Former Employee - Human Resources in Schaumburg, IL

    I worked at Zurich North America full-time (more than 10 years)

    Pros

    great people, great work/life balance - excellent benefits

    Cons

    many changes going on in the past 3 years

    Advice to ManagementAdvice

    listen to employees more

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Excellent

    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at Zurich North America as an intern (less than an year)

    Pros

    Great Environment, manageable schedule I really really reallly really really really really really like it here it is great

    Cons

    There really are not that many cons to working here at Zurich as an intern I do not have any complaints because my time here has been wonderful and I look forward to continuing my internship.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Excellent place to work.

    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Zurich North America

    Pros

    Work environment is very positive. Strong interaction between senior people an entry level people. A real great place to work if you're looking to succeed.

    Cons

    Their location in manhattan is a very busy one. Getting from the train to the building are very crowded streets during rush hour. This contributes a lot of hassle to your day.

    Advice to ManagementAdvice

    Keep ip the good work! The motivation and managerial skills are superb. All people working there are amazing at what they do.

  6.  

    Constant leadership turnover and re-directio

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analysis Consultant in Schaumburg, IL
    Former Employee - Business Analysis Consultant in Schaumburg, IL

    I worked at Zurich North America full-time (more than 3 years)

    Pros

    Quality people and global breadth.

    Cons

    Politics, lack of fresh thinking in many strategic areas, condescending attitude by senior leaders

    Advice to ManagementAdvice

    Implement 360 degree reviews.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Best Company I've Worked For

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zurich North America full-time (more than 5 years)

    Pros

    Great benefits and flexible working hours.

    Cons

    Not really sure what to say!

    Recommends
    Disapproves of CEO
  8.  

    WC Adjuster to Property CAT Adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - WC (Boston, MA) Then Transferred to CAT PROPERTY ADJUSTER in Schaumburg, IL
    Former Employee - WC (Boston, MA) Then Transferred to CAT PROPERTY ADJUSTER in Schaumburg, IL

    I worked at Zurich North America full-time (more than 3 years)

    Pros

    - Amazing coworkers
    - Understanding Managers
    - Understanding Upper Management/Executives
    - Loved my Job
    - Atainable Metrics
    - Promote growth and assist in promotions
    - Adjusters receive annual bonus and raise every April
    - Upper Management (VP of Claims) personally came to every office that was either merging with another area or closing altogether rather than sending an email or one of his staff (that says a lot)
    - CEO conducted "good stuff" viral live shows to entire company and updated us on how the company was doing financially, acknowledged staff and was involved more than typical CEO
    - Big on Charity and Volunteer work
    - AMAZING COMPANY, truely

    Cons

    - Hiring process is beyond long; took me 6 months from the date I started and 9 months to transfer from WC to PD (I have experience in both)
    - Health Benefits have a high deductible ($2500 - Family)
    - Inital salaries on the median side
    - Annual Raises on the lower side
    - Yearly Bonus and Raises are issued late

    Advice to ManagementAdvice

    Good Work in general
    Speed up the hiring process a little better

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Zurich is a very people company.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zurich North America

    Pros

    People there are very approachable.

    Cons

    Salary is not as high as other insurance companies.

  10.  

    Overall this has been a very good organization to work for and I am proud to be employed at Zurich

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zurich North America

    Pros

    -Lots of opportunities for advancement, foreign opportunities, lateral movement between internal organizations
    -Building new state of the art headquarters

    Cons

    -Company is very large so occasionally there is a disconnect between different groups within the organization

  11.  

    Great Place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in Melville, NY
    Former Employee - Sales Executive in Melville, NY

    I worked at Zurich North America full-time (more than an year)

    Pros

    Awesome and rewarding place to work, great management at the local level and above, pay for production is right on, company vehicle a plus, great training,paid for license schooling, technology is on point...overall great job!

    Cons

    On average about 20-30% higher premium cost but value in coverage is A+, HQ in Kansas City makes it difficult to have relationship with Underwriters

    Advice to ManagementAdvice

    Help the NY market become more competitive in pricing, we have an outstanding product but sometimes the value doesn't make up for the cost above competition.

    Recommends
    Approves of CEO

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