Zurich North America

  www.zurichna.com
  www.zurichna.com
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Zurich North America Reviews

Updated September 25, 2014
Updated September 25, 2014
223 Reviews
3.3
223 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zurich North America CEO Martin Senn
Martin Senn
85 Ratings

Review Highlights

Pros
  • Great people, work-life balance is emphasized and they invest in their employees (in 17 reviews)

  • Perfect for people looking to get their feet with, or to get a steady job with good benefits (in 17 reviews)


Cons
  • Work-life balance has become nonexistent as workloads increase (in 7 reviews)

  • Middle to Senior Management do not support employees, and look to mitigate you as a professional (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I Could Not Wait to Find a New Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Attorney  in  San Francisco, CA
    Former Employee - Attorney in San Francisco, CA

    I worked at Zurich North America full-time for more than a year

    Pros

    It was a stable environment and the work load was reasonable.

    Cons

    The company's claim representatives did not respect their staff attorneys. If they did not like your advice they questioned your competence and sometimes sent a claim to outside counsel.

    Advice to ManagementAdvice

    Your greatest resource is your staff. Please treat them with the respect that they deserve.

    Doesn't Recommend
  2. 1 person found this helpful  

    Zurich is a fast paced, collaborative underwriting environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter  in  Philadelphia, PA
    Current Employee - Underwriter in Philadelphia, PA

    I have been working at Zurich North America full-time for more than 3 years

    Pros

    Zurich is a very strong financial company with good brand awareness, a wealth of knowledge, and great benefits.

    Cons

    Zurich prides itself on being the "first to the market" with trends in the industry. Their motto, "Change Happenz" is somewhat of a budding joke internally and externally as they are constantly changing the way they do things.

    Advice to ManagementAdvice

    3-5 years experience insurance is the most desirable asset a company could want. Be prepared for your talent to get offers for significant salary increases.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Overall experience has been good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Specialist II  in  Schaumburg, IL
    Current Employee - Claims Specialist II in Schaumburg, IL

    I have been working at Zurich North America full-time for more than a year

    Pros

    Work-life balance, great culture, many committees! 6% matching, 10% bonus

    Cons

    Workload is high and stressful

    Advice to ManagementAdvice

    Keep the "one Zurich" philosophy in mind no matter what

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Underwriter  in  Toronto, ON (Canada)
    Current Employee - Associate Underwriter in Toronto, ON (Canada)

    I have been working at Zurich North America full-time for more than a year

    Pros

    Great i really like it its good i recommend it go for it Zurich is good. good for you if you apply. Awesome company

    Cons

    very big company, not to complain, its still amazing and good and great and is this 20 words yet?

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Working at Zurich

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zurich North America full-time for more than 3 years

    Pros

    Benefits and Work/Life very good. Salary is slightly below market.

    Cons

    Management from top to bottom must go. Complete disorganization. Management only knows how to manage up and has absolutely no mind of their own. They say whatever the top brass wants them to say. No mind and no courage to stand on their own too feet and say whats on their mind. McKinsey and company is running the show, too dependent on quantitative analysis and not enough on business relationships. Company is hot and cold on insurance appetite and class of business. One day they are writing in a certain segment then the next day they get scared off and run for the hills. No consistency. Then they want to know why brokers don't want to do business with them. Way to many people who just babble all day long, accomplish nothing but just try and justify having a jobe.

    Advice to ManagementAdvice

    Fired them all. Top to bottom and lets get some real insurance people in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zurich North America

    Pros

    the community is great. the intern program really encompasses a variety of skills. definitely recommend going back

    Cons

    commuting can get a little stressful based on how far you live from the location. This could affect the work life balance

  8.  

    Company is great but seems to be lack of infrastructure and organization

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zurich North America

    Pros

    Great people, work-life balance is emphasized and they invest in their employees

    Cons

    Seemed like a lack of organization, HR is poor and IT is not up to date

  9.  

    Great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL

    I worked at Zurich North America full-time for more than 5 years

    Pros

    Very comfortable place to work with great people. Amazing global opportunities - spent several years abroad in addition to US opportunities. Decent benefits, fair pay.

    Cons

    Very large, decision making can be a very bureaucratic process. Culture is relatively risk averse, making it hard to outperform peers.

    Advice to ManagementAdvice

    Find opportunities to increase the speed of decision making. Middle management needs to become leaner.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great people and positive movement but be prepared to get stuck in!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zurich North America full-time

    Pros

    Very insular company, massive empahasis on extra curricular work and charity as part of your individual performance rating, use of bell curves in performance ratings.

    Cons

    Excellent opportunities within the company and for progression, excellent paid time off and benefits.

    Advice to ManagementAdvice

    Allow us more to time to actually focus on our jobs! Less emphasis on exta projects and charity...

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Overall experience has been neutral.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriting Assistant III  in  Maitland, FL
    Current Employee - Underwriting Assistant III in Maitland, FL

    I have been working at Zurich North America full-time

    Pros

    Benefits are ok slightly less pto than prior carrier that I worked for. 401k match is 6% summertime hours which allow employees to leave 2 hours early every friday equating out to a 38 hour work week however this has only been during the summer.

    Cons

    Systems are antiquated and sluggish which add to a lot of frustration and technical errors. Office morale is generally low/ medium as many of the current employees are on the verge of retirement.

    Neutral Outlook
    No opinion of CEO

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