Zurich North America

www.zurichna.com

Zurich North America Reviews

Updated January 29, 2015
Updated January 29, 2015
247 Reviews
3.3
247 Reviews
Rating Trends

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Approve of CEO
Zurich North America CEO Martin Senn
Martin Senn
97 Ratings

Review Highlights

Pros
  • Great people, work-life balance is emphasized and they invest in their employees (in 19 reviews)

  • Perfect for people looking to get their feet with, or to get a steady job with good benefits (in 18 reviews)


Cons
  • Work-life balance has become nonexistent as workloads increase (in 7 reviews)

  • Middle to Senior Management do not support employees, and look to mitigate you as a professional (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Consulting to Zurich North America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Schaumburg, IL
    Former Employee - Manager in Schaumburg, IL

    I worked at Zurich North America full-time (more than 5 years)

    Pros

    The company pays on time, has a very large customer base and Regional Vice Presidents are responsible for more than one line of business.

    Cons

    Extreme levels of turf protection especially within their Risk Engineering group. This group will openly protest when they feel someone is taking work from them even if they don't have the skillsets. This Ivory Tower syndrome is detrimental to truly adding value to the client but this group is more concerned with their job?

    Advice to ManagementAdvice

    Either decide to provide service, and if so, make it "World Class." If not, then utilize the AIG approach and eliminate the Risk Engineering group for all but due dilligence.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Quality Analyst

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zurich North America full-time

    Pros

    Compared to other companies so far , Zurich has been better so far. Employees are treated fairly

    Cons

    Less Professional growth , management is not good about promoting

    Recommends
    Approves of CEO
  3. 1 person found this helpful  

    20 year veteran feeling unappreciated for my expertise and ability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President in Chicago, IL
    Current Employee - Assistant Vice President in Chicago, IL

    I have been working at Zurich North America full-time (more than 10 years)

    Pros

    Big company, great vacation time. Lots of resources available. For those in underwriting and claims, there are many opportunities to advance (at least at the entry level). If you are liked, you are given opportunities to grow beyond a single business unit. They are very serious about acting in an ethical and responsible way.

    Cons

    I think many in the highest levels of management believe that people are interchangeable - an underwriter can underwrite anything, an auto claims adjuster can adjust complex liability claims, etc. This leads experienced people to feel devalued. Difficult to EVER get about the "median" salary - I've been there 20 years and am still at median. Very focused on metrics - whether or not they are actually measuring something valuable or apply to a particular business.

    Advice to ManagementAdvice

    Treat people as individuals and respect their skills and experience. Get rid of those who don't perform well.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Summer Intern Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY

    I worked at Zurich North America as an intern (less than a year)

    Pros

    Great networking with other interns, very friendly company, great training and programming for interns.
    Program gets you face to face with many upper level managers who are more than willing to provide career advice.

    Cons

    No job offers given directly to the rising seniors for the next summer. Although several interns did apply for post-graduation jobs and received them, a streamlined effort would have been more effective and appealing.

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    Large company with many opportunities to advance or move around from within and a good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Zurich North America full-time (more than 3 years)

    Pros

    Good work life balance, tend to promote from within, offer on site training to advance career, active in local communities and charities, upper management values and rewards performance, incentives and perks available to valued employees,

    Cons

    too many subpar middle managers, technology is dated and in need of a face lift, upper management could listen to employee feedback more, turnover is an issue and underwriters handle larger workload than competitors, certain processes could use enhancements or be reconsidered altogether

    Advice to ManagementAdvice

    listen to employees and reconsider some unnecessary and time consuming admin and servicing procedures

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Middle Market

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zurich North America

    Pros

    Good environment. Home office intelligent underwriters.

    Cons

    Management constantly changing operations and style

  8.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Processing Technician in Schaumburg, IL
    Current Employee - Processing Technician in Schaumburg, IL

    I have been working at Zurich North America full-time (more than a year)

    Pros

    Co-workers are wonderful, there is little to no corporate politics going on
    Lots of on-the-job training
    Networking and volunteer opportunities are available in abundance
    Benefits package

    Cons

    Some of the management team doesn't seem to respond well to employees advancing their careers by moving to other departments.
    Salary - underpaid compared to some other insurance companies

    Advice to ManagementAdvice

    You may find that some departments are more open to career growth than others. Great job in keeping all employees aware of big-picture policies and goals!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Zurich Insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Schaumburg, IL
    Current Employee - Project Manager in Schaumburg, IL

    I have been working at Zurich North America full-time (more than 5 years)

    Pros

    Diverse environment, work life balance, great people, good pay and bonuses, good training programs, good benefits as far as vacation/PTO/sick days. You never feel over worked.

    Cons

    Very poor benefits as far as medical, eye and dental. Most of the open job opportunities are in Europe. Finally, the first company I've encountered where they don't require a pre-screening drug test (odd).

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zurich North America

    Pros

    KS office is one you want to work for.

    Cons

    Overcomplicated systems and processes. Too many levels.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Decent company if you get in the right department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Underwriter in Schaumburg, IL
    Former Employee - Assistant Underwriter in Schaumburg, IL

    I worked at Zurich North America full-time (more than 3 years)

    Pros

    Good pay, excellent 401k, decent staff members. Computers are constantly updated. Overall a decent place to work.

    Cons

    To much middle management. Constantly understaffed whereby it is your responsibility to stay late to finish all of your work. Expect to work 50 hours a week. Politics plays a crucial role in order to get ahead.

    Advice to ManagementAdvice

    Hire more management from within. The people with these so called high degrees are worthless.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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