Zurich North America

www.zurichna.com
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Employee Reviews

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  1.  

    family environment - best job I had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Schaumburg, IL
    Former Employee - Human Resources in Schaumburg, IL

    I worked at Zurich North America full-time (more than 10 years)

    Pros

    great people, great work/life balance - excellent benefits

    Cons

    many changes going on in the past 3 years

    Advice to ManagementAdvice

    listen to employees more

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    There is a lot of potential growth in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Workers Compensation Claims Adjuster in Los Angeles, CA
    Current Employee - Workers Compensation Claims Adjuster in Los Angeles, CA

    I have been working at Zurich North America full-time

    Pros

    There are many opportunities for growth and projects in the company if you are in the right division and location. They had excellent benefits, including a year end bonus depending on the company's results. If you push for opportunities, you will find something.

    Cons

    Like many claims jobs, you are often tied to your desk. There are too many claims and not enough adjusters. It makes it hard to branch out on other projects when you don't have time to finish your daily job. It is a high stress job as well. There is a lack of teamwork and professional growth opportunities due to the claim volume. I don't think that it is just this company, it seems like that is the nature of the claims world. You have to really love claims to stick with it.

    Advice to ManagementAdvice

    Retaining adjusters is very hard to do, but it is better to help your employees grow within the company than to see people leave due to high volumes and stress of the job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Zurich North America as an intern (less than a year)

    Pros

    Benefits, location, some people, name, industry

    Cons

    cubicles, work Enviroment, benefits, company,

    Advice to ManagementAdvice

    Lighten up the enviroment

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Unfortunate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Trial Attorney in New York, NY
    Former Employee - Senior Trial Attorney in New York, NY

    I worked at Zurich North America full-time (more than 3 years)

    Pros

    Excellent salary and benefits.

    Cons

    Laid off in last hired first fired situation with no consideration as to experience, proven track record, talent or contribution to the office,

    Advice to ManagementAdvice

    Make lay off decisions based upon merit and not longevity. If a so called trial attorney hasn't taken a verdict in 20 years he is incompetent and afraid to try cases despite the glowing evaluation his supervisor gives him. He is deadwood and contributes nothing except bring the brunt of a good joke.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    lot of disgruntled employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter in Schaumburg, IL
    Former Employee - Underwriter in Schaumburg, IL

    I worked at Zurich North America full-time (more than 8 years)

    Pros

    co workers are good people. a lot of people have left and gone to CNA. A lot of good people were let go to cut costs.

    Cons

    management. forced review system. McKenzie Consulting runs the company. A very senior manager hung himself due to the pressure.

    Advice to ManagementAdvice

    Cut out the BS and the buzz words.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Zurich is a heavily customer-focused organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zurich North America full-time (more than 10 years)

    Pros

    Because Zurich is very customer-focused, the best career path would be in the insurance business side of the organization rather than a back-office or administrative role.

    Cons

    The Zurich work environment is heavily driven by internal politics in many parts of the organization. While this may not be unique to Zurich, the non-market-facing functions in particular seem to be more susceptible to decisions based on connections and perceptions rather than objective merits and more tangible drivers.

    Advice to ManagementAdvice

    There is probably a lot of unmonitored and unmeasured 'leakage' in some of the larger back-office functions like IT and Group Sourcing. Some of these functions have been outsourced and may not be working as well or as cost-effectively as believed within the organization so an outside perspective might help provide a clearer picture for senior management.

  8.  

    Zurich is a great place to start an insurance career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter Assistant in Chicago, IL
    Current Employee - Underwriter Assistant in Chicago, IL

    I have been working at Zurich North America full-time (less than a year)

    Pros

    Managers are flexible, people are friendly, work environment is not overly stressful. It's sorta a great stable place where you won't be too challenged or stressed. Perfect for people looking to get their feet with, or to get a steady job with good benefits.

    Cons

    Advancement is slow going and sort of 'pre-planned', you have to put in your time, the work is monotonous, too much time spent adhering to compliance and reporting rather than delivering to the customer. Some meetings are unnecessary, and mid managers need to work on their communication skills.

    Advice to ManagementAdvice

    Focus more on employee productivity and efficiency rather than compliance and regulation

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great career opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuarial Analyst in Schaumburg, IL
    Current Employee - Actuarial Analyst in Schaumburg, IL

    I have been working at Zurich North America full-time (more than a year)

    Pros

    Awesome place to work! Good pay, benefits, and PTO. Managers truly care about our work-life balance. Zurich offers a variety of opportunities to advance your career through rotations, international assignments, and promotions.

    Cons

    Cubicles tend to isolate teammates, which leads to a rather dull work environment. Decisions are slow and resistant to change, but that comes with any large bureaucracy.

    Advice to ManagementAdvice

    Redesign workspaces to facilitate team-based collaboration.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Zurich is a ok place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Support in Overland Park, KS
    Current Employee - Claims Support in Overland Park, KS

    I have been working at Zurich North America full-time

    Pros

    Early release on Friday through the summer. Plenty of PTO time, Friday is jeans day. Zurich likes supporting charities.

    Cons

    Senior management, yearly reviews and poor pay raises. Dress code is business casual, but we never see anybody but each other. Would like to see it go much more casual and if you go out in the field we can dress it up.

    Advice to ManagementAdvice

    Listen to your people. They can help you fix most of the issues. Become on of the top 100 companies to work for and you can keep your talant.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Amazing Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Marketing Intern in New York, NY
    Current Intern - Marketing Intern in New York, NY

    I have been working at Zurich North America as an intern (less than a year)

    Pros

    Everyone is incredibly friendly and fun, the managers are really reasonable, relaxed, and invested in helping you succeed. Lots of networking opportunities.

    Cons

    There isn't always a lot to do, but you can always set up networking meetings in your down time.

    Recommends
    Positive Outlook
    Approves of CEO

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