arvato AG Reviews

Updated September 10, 2014
Updated September 10, 2014
68 Reviews
2.6
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
arvato AG CEO Rolf Buch
Rolf Buch
6 Ratings

Review Highlights

Pros
  • Big company, Good benefits, professional environment & great work experience you can place on your resume (in 3 reviews)

  • Young group of people, made a lot of friends there and had overall a positive experience (in 2 reviews)


Cons
  • Treat employees like machine, senior management sucks and inexperienced (in 6 reviews)

  • Low salary and huge turnover of people (due to the salary most probably) (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    An impersonal, outsourced call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Agent  in  Potsdam (Germany)
    Former Employee - Call Center Agent in Potsdam (Germany)

    I worked at arvato AG full-time for less than a year

    Pros

    Good training
    It's a job!
    Relocation package

    Cons

    Low salaries
    A company without logic or reason that follows its master (Microsoft) blindly
    Terrible incentive scheme that is getting worse

    Advice to ManagementAdvice

    You wouldn't know their was a management with the disorganisation and how invisible they are.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Working in arvato

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Training Lead
    Current Employee - Product Training Lead

    I have been working at arvato AG full-time for more than 5 years

    Pros

    Young, dynamic, successful, global, multinational.

    Cons

    Old fashioned, chaotic, flat, limited opportunities, traditional

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Worst company to work for experiences employee

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at arvato AG

    Pros

    nothing good,except faculty kkkkk

    Cons

    for fresher is good but experience don't go with this.if company having 3 opening they hire 10 out off 3 select at end of training rest are terminate.If you have any brother/sis so go with this otherwise dn't take a chance dn't compromise with ur last job even ur from ibm or some big name..politics to much,very bad cafeteria no meal nothing

    Advice to ManagementAdvice

    please don't play with employee future

    Doesn't Recommend
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  5.  

    endure for few months and then move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transactional Specialist  in  Dublin, Dublin (Ireland)
    Current Employee - Transactional Specialist in Dublin, Dublin (Ireland)

    I have been working at arvato AG full-time for more than a year

    Pros

    - good as a first job
    - handy thing to put in your CV - arvato at Microsoft
    - great, fun co-workers
    - nice relaxed atmosphere
    - great canteen (but that's because it's MS canteen)
    - job itself is quite interesting

    Cons

    - annualized hours (you get time off when it's quiet to bank hours, and then work 12-13 hours a day with no extra compensation, including weekends sometimes)
    - long hours (like working 12-13 hours for 2 weeks straight in the busy periods)
    - terrible pay and no chance for pay increase
    - HR is horrible - you better keep track of your hours and pay, because "mistakes" (always in favour of employer) happen all the time
     - no parking for employees

    Advice to ManagementAdvice

    - start appreciating and rewarding people you have
    - instead of employing masses of ramp staff, use the staff you have better

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    consider this opportunity if you can't find anything else!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support  in  Scarborough, ON (Canada)
    Former Employee - Customer Support in Scarborough, ON (Canada)

    I worked at arvato AG full-time for less than a year

    Pros

    nice and clean office with lots of friendly people !

    Cons

    lots of not useful training !

    Advice to ManagementAdvice

    decide on how you want to manage this business and don't change it for a time!

    Doesn't Recommend
    Neutral Outlook
  7.  

    Unclear, uninspiring, with no vision for career development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at arvato AG full-time for more than a year

    Pros

    Flexible and international, correct compensation

    Cons

    Chaotic, lack of management leadership

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Xbox 360 Customer Support Technicican  in  Kitchener, ON (Canada)
    Former Employee - Xbox 360 Customer Support Technicican in Kitchener, ON (Canada)

    I worked at arvato AG full-time for more than a year

    Pros

    I worked with good people. Management was genuinely interested in their employees

    Cons

    Hours. God help you if you got the graveyard shift.

    Advice to ManagementAdvice

    Allow more time to recover from bad calls. At the end I burned out because I couldn't take a break or even go to the washroom and I only 5 minutes personal time. Ever

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    Nice experience to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Agent  in  Potsdam (Germany)
    Former Employee - Call Center Agent in Potsdam (Germany)

    I worked at arvato AG full-time for less than a year

    Pros

    Young group of people, made a lot of friends there and had overall a positive experience. Friendly Management.

    Cons

    Low salary and huge turnover of people (due to the salary most probably).

    Advice to ManagementAdvice

    Make more group activities, some employees feels at time just as an anonymous number, try to let them understand you know who they are. Raise salaries to reduce turnover.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Not up to expectation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)

    I have been working at arvato AG full-time for more than a year

    Pros

    average benefit provided. Good colleague

    Cons

    poor management. Poor working environment

    Advice to ManagementAdvice

    provide more benefits, improve working environment.

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful  

    Disappointing Hard Workers need not apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Services Representative  in  Kitchener, ON (Canada)
    Current Employee - Customer Services Representative in Kitchener, ON (Canada)

    I have been working at arvato AG full-time for more than 3 years

    Pros

    - Benefits Package
    - Open Door Policy so easy access to management
    - extremely tolerant with absenteeism and gaming the system
    - very flexible with scheduling for medical or family needs
    - Employee Purchase Program with some major vendors

    Cons

    - no pay raises
    - pay rate based on position with experience being irrelevant
    - serious lack of communication between the management and entry level staff
    - leadership skills lacking
    - no room for advancement as most departments are very small

    Advice to ManagementAdvice

    Hire some leaders, get better communication between departments and empower people to make decisions as it takes way too long to get even simple things fixed.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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