arvato AG

  www.arvato.com
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arvato AG Reviews

Updated August 14, 2014
Updated August 14, 2014
66 Reviews

2.6
66 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
arvato AG CEO Rolf Buch
Rolf Buch
6 Ratings

Review Highlights

Pros
  • Big company, Good benefits, professional environment & great work experience you can place on your resume (in 3 reviews)

  • Young group of people, made a lot of friends there and had overall a positive experience (in 2 reviews)


Cons
  • Treat employees like machine, senior management sucks and inexperienced (in 6 reviews)

  • Low salary and huge turnover of people (due to the salary most probably) (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fabulous Experience with arvato

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager  in  Singapore (Singapore)
    Former Employee - Program Manager in Singapore (Singapore)

    Pros

    Offers lots of hands on learning experience and career development opportunities.

    Cons

    Can be very hectic at times when more than 1 priority tasks need to be handled at the same time.

    Recommends
    Positive Outlook
  2. 2 people found this helpful  

    Former employee (singapore)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Singapore (Singapore)
    Former Employee - Analyst in Singapore (Singapore)

    Pros

    Good colleagues, helpful bunch of ppl who are willing to guide you along.
    flexible in terms of working hours and locations.

    Cons

    low salary, little for promotion, no proper standard of promotion.high turnover, inefficient HR department

    Advice to ManagementAdvice

    a major re-org is needed.

    Doesn't Recommend
    Negative Outlook
  3.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Services Representative  in  Kitchener, ON (Canada)
    Former Employee - Customer Services Representative in Kitchener, ON (Canada)

    Pros

    Pretty straightforward job duties (i.e. answer phone inquiries, assist customers in booking flights, cancelling flights, checking availability of flights, etc.)
    Lots of interesting people to working from different countries.
    Fairly flexible but start as Full-time before asking to go part-time if you're a student (they won't hire you if you apply for part-time usually)
    Get lieu hours for maintaining a certain level of customer satisfaction and ability with programs.

    Cons

    Not really a lot of growth opportunities.
    A lot of people who work there are somewhat depressed and feel like they've hit a brick wall in their lives.
    Work can be boring and monotonous at times.
    High turnover rate.

    Advice to ManagementAdvice

    Try to create more reward programs to boost moral.
    Create more opportunities for career development and growth.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    it is really good experience and i learn a lot from that job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead  in  Sydney (Australia)
    Current Employee - Team Lead in Sydney (Australia)

    Pros

    i feel like i work in family enviornment staff was really very supportive

    Cons

    we should try before to get profit for company but it was late we did very best but in the end and it was very late
    we really needed the experts in the beginning

    Advice to ManagementAdvice

    should get the right and excellent staff to manage the company

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Always seems to have great potential but never realized in North America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Large company with a strong tradition
    Privately held; no quarterly pressure to meet analysts' expectations
    Global presence

    Cons

    WRT North America, no discernible vision for the future of the company
    Minimal cooperation between different sites
    Matrix-type organizational structure with too many VPs

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Poorly Management, NO leadership and low paying jobs with managment users and abusers with long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programme Specialist  in  Kitchener, ON (Canada)
    Former Employee - Programme Specialist in Kitchener, ON (Canada)

    Pros

    benifits, close from home 15 min walk

    Cons

    management does not listen to anyone reckless style many of the PM and VP. Do not handle in house problems very well. Have lost lots of cleints because of no leadership. cleint relationships are not this companies strong point as I had to deal with numour compaints of rude employees costing the company jobs.

    Advice to ManagementAdvice

    listen to your agents more as they more than some of the management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    low pay - good entry level experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    experience, work, good partners, chance to work with MS, good benefits

    Cons

    poor management, inhumane hours, poor pay

    Advice to ManagementAdvice

    Stop preserving your own power and think of the good of the entire company or you will be out of a job within 5 years - provide better service to your employees and that will transfer to a better experience for your client

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Overall nice group of people, but too many computer systems being integrated too quickly led to customer dissatisfaction. Overpromise and underdeliver was their sales initiative

    Cons

    Overpromise and underdeliver was their sales initiative. Too much work and no regard for personal time. An overall feeling that the place could shut down any time.

    Advice to ManagementAdvice

    Overall nice group of people, but too many computer systems being integrated too quickly led to customer dissatisfaction. Overpromise and underdeliver was their sales initiative

    No opinion of CEO
  10.  

    Good place to sprout your wings, you learn a lot about business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Recruiter  in  Kitchener, ON (Canada)
    Current Employee - Recruiter in Kitchener, ON (Canada)

    Pros

    Great staff and morale across the location. All staff are welcoming and managers truly are focused on employee satisfaction. Career growth is abundant for the right individual. The technology you have access to is leading edge for BPO's.

    Cons

    Flexibility is the key to sucess. Those that can quickly adapt to the industry and changing mosaic of Arvato will do well.

    No opinion of CEO
  11.  

    My experience has been fairly good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Global Process Architect
    Current Employee - Global Process Architect

    Pros

    A global company that provides opportunity for movement

    Cons

    Tends to underestimate its employees

    Advice to ManagementAdvice

    Stop underestimating the abilities of your employees

    Doesn't Recommend
    Approves of CEO

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