arvato AG Reviews

Updated March 25, 2015
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Employee Reviews

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  1. Manager - Business Development and Transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager - Business Development in Gurgaon, Haryana (India)
    Current Employee - Manager - Business Development in Gurgaon, Haryana (India)

    I have been working at arvato AG full-time (more than a year)

    Pros

    Global Exposure, Efficient Management Team

    Cons

    Lack of Learning and Development Function, under-staffing

    Advice to ManagementAdvice

    Invest in employee engagement and employee development

    Recommends
    Neutral Outlook
    Approves of CEO
  2. Bad experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Training and Quality in Gurgaon, Haryana (India)
    Former Employee - Manager Training and Quality in Gurgaon, Haryana (India)

    I worked at arvato AG full-time (less than a year)

    Pros

    This organisation pays really well. One of the few organisation which still provides cabs to its agents. Has some big names as the clients

    Cons

    Key decisions are taken by one person and is not a collaborative effort. At times this leads to wrong decisions.
    Very rigid in terms of changing with time.
    Data integrity rules are flouted
    Less focused on the employee satisfaction

    Advice to ManagementAdvice

    Take the open house forums seriously and act upon the feedback from the employees
    Don't delay key decisions like AC cabs for employees as it leads to talent drain.
    Invest in employee satisfaction

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Nice company though Poor on commitment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Engineer in Gurgaon, Haryana (India)
    Current Employee - Support Engineer in Gurgaon, Haryana (India)

    I have been working at arvato AG full-time (less than a year)

    Pros

    Nice people at junior level

    Cons

    lack of innovations, seniors are not paying attention towards junior concern

    Advice to ManagementAdvice

    Try to have a look into employ growth

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. Marketing internship based in London, arvato UK & Ireland head office.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Marketing and Communications Intern in Hammersmith, England (UK)
    Former Intern - Marketing and Communications Intern in Hammersmith, England (UK)

    I worked at arvato AG as an intern (less than a year)

    Pros

    -Close internal relationships with managers and other employees
    -exposed to many marketing practises.
    - was tutored, mentored and supported for the duration of the internship
    - Given many responsibilities from day one, including creating Press Releases and social media updates

    Cons

    Small head office, with other marketing/business development execs scattered around the UK and Ireland.

    Advice to ManagementAdvice

    Invest in an intern scheme, perhaps longer internships (3-6 months)

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful

    They played good cop, bad cop during the interview.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Campaign Manager in Dublin, Dublin (Ireland)
    Current Contractor - Campaign Manager in Dublin, Dublin (Ireland)

    I have been working at arvato AG as a contractor (less than a year)

    Pros

    The hiring process moved quickly and there were only 2 stages to the interview process.

    Cons

    Horrible at responding to emails and phone calls. Also, they have some sort of policy that prevent you from applying for a position again even if you were told you gave a good interview.

    Advice to ManagementAdvice

    Allow applicants to apply more than once.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful

    Treated like a robot and not a person !!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Venlo (Netherlands)
    Former Employee - Customer Service Representative in Venlo (Netherlands)

    I worked at arvato AG part-time (less than a year)

    Pros

    Most co workers were nice.
    Salary was okay and average.
    Training was great.

    Cons

    Per 8 hour shift we were only allowed a maximum of 7 minutes to go to the toilet and get tea or coffee. Problems with computer system almost constantly crashing and freezing up.
    Having to take notes in wordpad. Also being told that if the computer system does this just ignore it and continue taking calls anyway. We had to log it in later. Also sometimes not being able to take short breaks or lunch due to many customers calling.

    Advice to ManagementAdvice

    My advice would be please do something about your servers. So that you can offer the best customer service possible. Also please do not treat us like robots. And please be more trusting of employees as they will work harder when they know they are being appreciated.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. Out in the wilds

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Swansea, Wales (UK)
    Current Employee - Anonymous Employee in Swansea, Wales (UK)

    I have been working at arvato AG full-time (less than a year)

    Pros

    It's a job. Pleasant people to work with.

    Cons

    Comparatively low salary. Lack of consistent managerial support and guidance. Working with people doing the same job for the same parent company you are providing support for who work shorter hours, and get paid more with better sickness and pension benefits. The offices are in an obscure part of the town which means unless you drive or live on the doorstep the job isn't really viable. The job is part of the 'flexi hours' system; which would mitigate the transport problem by allowing us to use the works bus, or leave in time for the public transport bus. However the company are very inflexible about flexi hours. Which means a journey which should take an hour often takes up to three. My bill for transport to and from work is £315 a month as twice a week I miss the last bus home by minutes, so I have to take a taxi which totals nearly £60! If I were able to use the works bus and public transport it would be only about £55 a month. The inflexibility of the flexible working hours should be pointed out at interview stage.

    If at all possible try and get a job with the company Arvato are supplying workers for not Arvato. Their working conditions pay etc are almost always much better.

    Advice to ManagementAdvice

    Provide properly monitored and supported consistent training. Be a litle more flexible about hours (which are supposedly flexible, but aren't) as not everyone drives and busses are horrendously out of sync with the Arvato working shifts.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. Good but not well paid, good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Transaction Specialist in Dublin, Dublin (Ireland)
    Current Contractor - Transaction Specialist in Dublin, Dublin (Ireland)

    I have been working at arvato AG as a contractor (more than a year)

    Pros

    Multinational, different types of nationalities, good canteen,friendly people.

    Cons

    organisation, work by contract, projects that don't go well and finish earlier

    Advice to ManagementAdvice

    Be more clear

    Recommends
    Negative Outlook
  10. Simply The Best Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Executive in Gurgaon, Haryana (India)
    Former Employee - Technical Support Executive in Gurgaon, Haryana (India)

    I worked at arvato AG full-time (more than 3 years)

    Pros

    It's a people centric organization.

    Cons

    Internal Job Posting could be pre designed

    Advice to ManagementAdvice

    Continue doing the Best Work

    Recommends
    Neutral Outlook
    Approves of CEO
  11. Working in arvato

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Training Lead
    Current Employee - Product Training Lead

    I have been working at arvato AG full-time (more than 5 years)

    Pros

    Young, dynamic, successful, global, multinational.

    Cons

    Old fashioned, chaotic, flat, limited opportunities, traditional

    Recommends
    Positive Outlook
    No opinion of CEO

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