athenahealth

www.athenahealth.com
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athenahealth Reviews in Boston, MA

Updated February 17, 2015
Updated February 17, 2015
70 Reviews
3.7
70 Reviews
Rating Trends

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athenahealth Chairman, President, and CEO Jonathan S. Bush
Jonathan S. Bush
70 Ratings

Review Highlights

Pros
  • People had fun working and work/life balance used to be difficult but fun (in 17 reviews)

  • The company is growing and promotions happen often (in 7 reviews)


Cons
  • I saw Senior Managers struggling to have a work-life balance (in 14 reviews)

  • The company is growing at a pretty fast rate, and inevitably, the culture changes (in 3 reviews)

More Highlights

70 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Growing pains but overall very generous employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Innovation Associate in Watertown, MA
    Current Employee - Product Innovation Associate in Watertown, MA

    I have been working at athenahealth full-time (more than 3 years)

    Pros

    Benefits, time off, and flexibility at work are huge. You can work from home when you need, you are paid well, and you get a great benefits package

    Cons

    Career growth can be a little slow or ambiguous

    Recommends
    Positive Outlook
    Approves of CEO
  2. 8 people found this helpful  

    High highs and low lows

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Watertown, MA
    Current Employee - Manager in Watertown, MA

    I have been working at athenahealth full-time (more than 8 years)

    Pros

    Amazing cultural values - incredibly transparent - vibrant, compelling CEO - lack of pretense - emphasis on self-awareness. Huge vision. Some people who work really efficiently and are extremely inspiring.

    Cons

    Fast growth (100's of new people every couple months) can be staggering - starting to allow command-and-control leaders to have cultural power, which is out of sync with original intentions and with hiring market.

    Advice to ManagementAdvice

    Stay transparent, but clean up middle management. Tons of dysfunction and short-term thinking on the Director/VP levels and it's hurting more than you might realize. Keep key top leaders.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Excellent place to work; compelling mission and vision and great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Associate in Watertown, MA
    Former Employee - Marketing Associate in Watertown, MA

    I worked at athenahealth full-time (more than a year)

    Pros

    People are really inspired to go to work, and the company bends over backwards to make employees feel appreciated. There's also great health perks: an on-site CSA, cafeteria with organic and vegan food options, and a work space that has lots of light and outdoor walking spaces. People are encouraged to take walks and get outside.

    Cons

    There's a divide between senior management and the rest of the company in terms of promotions, feedback, opportunity, but that may be true of most large companies where the founder-CEO is still running it. Like a lot of tech companies there's a lot of after-hours foolishness that can be fun but also detrimental professionally.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Great place to work, some growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Watertown, MA
    Current Employee - Associate in Watertown, MA

    I have been working at athenahealth full-time (more than a year)

    Pros

    Fantastic culture and exciting mission. You feel like you are working toward an exciting mission and are empowered to carve your own path. Work hard play hard mentality with a strong emphasis on flexibility and work life balance. There is a lot to do but how you get it done is generally your business. Benefits are pretty good. Growth is consistent and the direction of the company is exciting.

    Cons

    Health insurance could be better. Priorities often shift rapidly which can make things feel disorganized.

    Advice to ManagementAdvice

    Stop nickel and diming your employees health care expenses. Cost sharing doesn't encourage people to "shop" it just leads them to skimp on care. Keep the fun culture as we grow and empower employees to make decisions efficiently.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Strong culture and mission; great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Watertown, MA
    Current Employee - Anonymous Employee in Watertown, MA

    I have been working at athenahealth

    Pros

    Management cares about employees. There is a lot of focus around appraisals and mid year performance ratings. A significant amount of promotions from within the org. There is so much to do but work is exciting.

    Cons

    So much ground to cover that some days feel chaotic.

    Advice to ManagementAdvice

    Continue to invest in your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Great place to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Watertown, MA
    Current Employee - Anonymous Employee in Watertown, MA

    I have been working at athenahealth full-time (more than 5 years)

    Pros

    Smart coworkers who work hard to solve healthcare's tough problems
    Lots of opportunity for advancement
    Fast growing company
    Good compensation and benefits

    Cons

    athenahealth is very faced paced which isn't for everyone. You may need to work long hours at times to keep up with urgent projects.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    web designer and developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Web Designer and Developer in Watertown, MA
    Current Contractor - Web Designer and Developer in Watertown, MA

    I have been working at athenahealth as a contractor (more than a year)

    Pros

    Culture, colleagues, great learning experience, variety of projects. The pay was awesome. I came in at a time when they were desperate for a designer/developer. The compensation absolutely covered the amount of work given though.

    Cons

    Some times too many projects, they tend to pile on changes last minute. Some times campaigns were poorly thought out and would be shelved. Growth opportunity are limited, they tend to silo jobs. At times it felt like the work was data entry. They also had no intention of converting me full time, some colleagues were viewed as disposable. I left after realizing there was no growth and that i was stuck at a low ceiling. Management was also technological inept, so many campaigns would be cancelled, after management realizes they cant make up ideas and think its technologically viable and feasible.

    Advice to ManagementAdvice

    Please better assess management, invest in your employers, and maybe so any people would net leave the company after a year.

  9. 2 people found this helpful  

    A great experience with some amazing people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Watertown, MA
    Current Employee - Marketing in Watertown, MA

    I have been working at athenahealth full-time (more than a year)

    Pros

    - Company has a great mission and vision, and they want to bring all their employees along.
    - Teach + learn is very important at athenahealth. They reward people who buy into this idea.
    - Senior leadership is made up of people who I have no problem following
    - Great benefits, relaxed culture (they want you to be happy!)
    - The athenahealth campus is beautiful!
    - High promotion potential, company growing rapidly.
    - CEO is charismatic + brilliant
    - Great bonuses

    Cons

    - I've heard in certain departments, work-life balance is tough. Not mine, though.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Amazing company with great work culture, flexibility, and hard working employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Watertown, MA
    Current Employee - Anonymous Employee in Watertown, MA

    I have been working at athenahealth full-time (more than 5 years)

    Pros

    culture, great benefits, flexibility, open minded, feel like your opinions really matter

    Cons

    very busy all the time, can be high stress, growing so quickly sometimes feel as if you're lost in the numbers,

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 6 people found this helpful  

    Poor Pay Poor Management Great Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Watertown, MA
    Current Employee - Associate in Watertown, MA

    I have been working at athenahealth full-time (more than 3 years)

    Pros

    The culture is excellent. Smart, friendly people and the on-site amenities are decent and improving all the time. JB (ceo) is a hoot at company meetings.

    Cons

    Middle management is dysfunctional and disorganized. Pay and benefits (particularly medical coverage, ironically enough) are substandard. Some teams have perks and amenities that others aren't allowed creating a culture of distrust in part.

    Advice to ManagementAdvice

    Recognize the value of employees over managerial mistakes. I've seen a few people fired by their managers to cover a mistake the manager themselves made.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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