athenahealth

www.athenahealth.com
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athenahealth Reviews

Updated February 18, 2015
Updated February 18, 2015
146 Reviews
3.8
146 Reviews
Rating Trends

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Approve of CEO
athenahealth Chairman, President, and CEO Jonathan S. Bush
Jonathan S. Bush
118 Ratings

Review Highlights

Pros
  • People had fun working and work/life balance used to be difficult but fun (in 17 reviews)

  • The company is growing and promotions happen often (in 7 reviews)


Cons
  • I saw Senior Managers struggling to have a work-life balance (in 14 reviews)

  • The company is growing at a pretty fast rate, and inevitably, the culture changes (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Growing pains but overall very generous employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Innovation Associate in Watertown, MA
    Current Employee - Product Innovation Associate in Watertown, MA

    I have been working at athenahealth full-time (more than 3 years)

    Pros

    Benefits, time off, and flexibility at work are huge. You can work from home when you need, you are paid well, and you get a great benefits package

    Cons

    Career growth can be a little slow or ambiguous

    Recommends
    Positive Outlook
    Approves of CEO
  2. 6 people found this helpful  

    High highs and low lows

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Watertown, MA
    Current Employee - Manager in Watertown, MA

    I have been working at athenahealth full-time (more than 8 years)

    Pros

    Amazing cultural values - incredibly transparent - vibrant, compelling CEO - lack of pretense - emphasis on self-awareness. Huge vision. Some people who work really efficiently and are extremely inspiring.

    Cons

    Fast growth (100's of new people every couple months) can be staggering - starting to allow command-and-control leaders to have cultural power, which is out of sync with original intentions and with hiring market.

    Advice to ManagementAdvice

    Stay transparent, but clean up middle management. Tons of dysfunction and short-term thinking on the Director/VP levels and it's hurting more than you might realize. Keep key top leaders.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Excellent place to work; compelling mission and vision and great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Associate in Watertown, MA
    Former Employee - Marketing Associate in Watertown, MA

    I worked at athenahealth full-time (more than a year)

    Pros

    People are really inspired to go to work, and the company bends over backwards to make employees feel appreciated. There's also great health perks: an on-site CSA, cafeteria with organic and vegan food options, and a work space that has lots of light and outdoor walking spaces. People are encouraged to take walks and get outside.

    Cons

    There's a divide between senior management and the rest of the company in terms of promotions, feedback, opportunity, but that may be true of most large companies where the founder-CEO is still running it. Like a lot of tech companies there's a lot of after-hours foolishness that can be fun but also detrimental professionally.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Great place to work, some growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Watertown, MA
    Current Employee - Associate in Watertown, MA

    I have been working at athenahealth full-time (more than a year)

    Pros

    Fantastic culture and exciting mission. You feel like you are working toward an exciting mission and are empowered to carve your own path. Work hard play hard mentality with a strong emphasis on flexibility and work life balance. There is a lot to do but how you get it done is generally your business. Benefits are pretty good. Growth is consistent and the direction of the company is exciting.

    Cons

    Health insurance could be better. Priorities often shift rapidly which can make things feel disorganized.

    Advice to ManagementAdvice

    Stop nickel and diming your employees health care expenses. Cost sharing doesn't encourage people to "shop" it just leads them to skimp on care. Keep the fun culture as we grow and empower employees to make decisions efficiently.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great day-to-day working environment, little room for career advancement and not so great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Belfast, ME
    Current Employee - Analyst in Belfast, ME

    I have been working at athenahealth full-time

    Pros

    I love the working environment; it's friendly, warm and casual. Employee support does everything they can to make sure we can do our jobs comfortably and with ease. Depending on the department, hours can be flexible and working from home is always an option. The company is constantly growing so there is a lot of room for you to evolve your own business ideas. Management is always open to thoughts on how to improve the company's products.

    Cons

    There's a very tight bottleneck for advancement and there's a lot of competition. Management are not too helpful in assisting in advancement, especially if you're good at your current role. The job can be extremely stressful but the company does its best to offset the stress by promoting a more relaxed working environment. Living paycheck to paycheck sucks, and the pay is not sufficient to live in the same city where you work, at least at analyst level or below.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Strong culture and mission; great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Watertown, MA
    Current Employee - Anonymous Employee in Watertown, MA

    I have been working at athenahealth

    Pros

    Management cares about employees. There is a lot of focus around appraisals and mid year performance ratings. A significant amount of promotions from within the org. There is so much to do but work is exciting.

    Cons

    So much ground to cover that some days feel chaotic.

    Advice to ManagementAdvice

    Continue to invest in your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 5 people found this helpful  

    Make sure you can do what they hire you for because you are stuck in it for at least a year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at athenahealth

    Pros

    Sweet office, laid back vibe, ergonomic workstations, really care about their culture, growth is there.

    Cons

    Very messy, unorganized, no real procedures in place. I question the competency of the managers on staff. It feels very chaotic all the time. You will be cold calling the entire time you are there if you are in sales. The training is a bit weak.

    Advice to ManagementAdvice

    Get rid of the one year deal. If someone is hired for something they clearly are not happy doing then help them transition. Don't handcuff them for a whole year. Really develop procedures so you provide structure to that place. It's a very stressful product. Work to simplify things.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Love working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at athenahealth full-time (more than a year)

    Pros

    Culture, Co-workers, Good work/life balance

    Cons

    The compensation could be a bit higher

    Recommends
    Positive Outlook
  10. 4 people found this helpful  

    Great place to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Watertown, MA
    Current Employee - Anonymous Employee in Watertown, MA

    I have been working at athenahealth full-time (more than 5 years)

    Pros

    Smart coworkers who work hard to solve healthcare's tough problems
    Lots of opportunity for advancement
    Fast growing company
    Good compensation and benefits

    Cons

    athenahealth is very faced paced which isn't for everyone. You may need to work long hours at times to keep up with urgent projects.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Awesome Culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Analyst in Belfast, ME
    Current Employee - Enrollment Analyst in Belfast, ME

    I have been working at athenahealth full-time (more than a year)

    Pros

    Very positive team environment that is extremely interactive! Culture is a big deal and can't be stressed enough. It is a fun work environment. This is a company that really wants to have happy customers and is totally mission driven.

    Cons

    Changes happen every second at athena so you need to be pretty flexibility professionally is a must and a key to happiness there.

    Advice to ManagementAdvice

    Keep up the great work with the culture! It makes this company an awesome workplace.

    Recommends
    Positive Outlook
    Approves of CEO

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