benefitsCONNECT Reviews

Updated August 19, 2015
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Troy R. Underwood
12 Ratings

14 Employee Reviews

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  1. Helpful (2)

    Wonderful experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Rancho Cordova, CA
    Former Employee - Account Manager in Rancho Cordova, CA
    Recommends
    Positive Outlook

    I worked at benefitsCONNECT full-time (More than 3 years)

    Pros

    A true software entrepreneurial spirit with fun crazy wonderful work ethic and benefits including free guitar lessons, free car washes, free kitchen, free massages in a relaxed environment. Love the growth potential and ability to promote from within.

    Cons

    Company needs to communicate new software enhancements better internally and externally. Better software release timelines and requirements could help too.

    Advice to Management

    Don't sweat the petty stuff. Every company has some petty stuff. keep the low stress great work environment you have created. Fire the rare cancerous employee before bad attitude can spread.


  2. Helpful (11)

    Unstable Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Rancho Cordova, CA
    Former Employee - Account Manager in Rancho Cordova, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at benefitsCONNECT full-time (More than a year)

    Pros

    Due the negative environment disseminated by upper management, it creates a bond amongst the rest of the staff. Through the truly supportive coworkers is the only way I was able to advance my skills there and enjoy some of the days. The office is closely located to Highway 50 which makes for a nice commute.

    Cons

    This is an unstable company to work for partly due to CEO which then is passed through upper management. The expectations for you as an employee change depending on which manager you speak to or even what day of the week it is. Due to the volatile environment that is created, it is a forever revolving door of employees. You can see this once you start working because the picture on the BenefitsCONENCT (bC) career page while only taken a 15 months ago is completely out of date. The pay for comparable jobs in the Sacramento area is much less here at bC than other companies. It was hard coming to work knowing that at any chance I could be belittle in front of other coworkers. It was seemingly was a random choice when this would happen and my fellow coworkers were belittled in front of their peers having their intelligence questioned in the worst way. While the outside benefits (car wash/open kitchen) are great the benefits we truly need Medical/Dental/Vision and 401k leave you out in the cold. The high deductible health plans left me as the employee at cost for most if not all of my health care.

    Advice to Management

    As long as the CEO has control of the company, I do not see a way to change the current working environment. Many talented and creative people have tried to come into this company and create positive change but was eventually silenced or quit after they came to learn the company was not or did not want to change.


  3. Helpful (11)

    Highly Unstable Company with an Equally Unstable CEO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Coordinator in Rancho Cordova, CA
    Former Employee - Marketing Coordinator in Rancho Cordova, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at benefitsCONNECT full-time (Less than a year)

    Pros

    There is a strong support network consisting of amazing coworkers and upper management who are highly capable and willing to help each other in navigating treacherous waters. There is a kitchen that is well stocked with food and snacks is available for all employees. There are opportunities to participate in community and team building activities so that you are able to contribute to different causes and philanthropic efforts during your tenure. The work itself doesn’t pose a challenge in the day-to-day activities and there is a strong established sense of team work in several departments. I never felt like I was being micromanaged at the company, I had freedom to do my job and nobody was breathing down my back on a day-to-day basis.

    Cons

    There is a very apparent glass ceiling in the company's marketing department caused largely by blatant favoritism. It is a very uncomfortable feeling having to step in and work under those conditions due to the secrecy, and backstabbing the awkward scenario brings about. Due to that clear sense of favoritism, brilliant people in the marketing department are always pushed to the wayside whether it be for opportunities or their ideas. You are never made to feel like you have agency or involved in the decision making process because of the politics. The CEO makes rash and unreasonable decisions based on his feelings at the time, so just like the proverbial box of chocolates, you never know what version of him you are getting when you step into the office each day. God forbid you catch the CEO at a time where he is aggravated by any given issue (ranging from a typo in an e-mail, to nitpicking over his hotel reservation) and you will be privy to one of his public outbursts in the office. Even when you think you are safe from his scrutiny because you are not part of his executive management team, he manages to surprise you - but not in a positive way! The CEO maintains personal relationships with a few of his employees, making it a difficult situation since you always feel like you need to watch your back and tread very carefully in your approach and actions, as it is guaranteed that you will always have a set of eyes and ears following whatever you do. Trade shows (while arguably not resulting in higher sales) are just a glorified way for the CEO to go on tax-deductible vacations. While the CEO wants the moon and the stars for his company’s presence at these shows, he is unwilling to fork out the big bucks that are usually associated with industry events. Instead, you are tasked to work with an impossibly small budget and cut corners which usually do not yield the results which please the CEO. Notice a catch 22? Anyone with the misfortune of attending trade shows is also forced to lug large bulky suitcases with the heavy booth properties in order to penny pinch and reduce costs. During my time at the company, my position shifted in responsibilities and I was expected to absorb a higher level coworker’s responsibilities without a raise or change in job title. I felt extremely undervalued for my skills and that feeling is mirrored by many of the employees who have left the company for better opportunities. There is noticeably high turnover at the company due to how unstable of an environment benefitsCONNECT has created. I do not see this fact changing anytime soon because it has been a long time problem that many people have tried to address in the past. There is no sense of professionalism or discretion in the company as a whole. There is often a lot of gossip or chatter airing people's dirty and private laundry - while entertaining at times - can be unsavory and distasteful. The company has been in the red for a few months and is facing some financial struggles, but again there is no level of transparency in the company so employees are left unsure about the future of the organization.

    Advice to Management

    Be clear with your expectations for your employees who have sacrificed a portion of their lives to contribute to the success of your company. Practice what you preach - when you say you like to promote from within, don't think that a higher title alone is enough, be prepared to financially reward people for increased responsibilities! Invest in your employees’ professional development; perks and benefits are not everything - a stable work environment without a condescending and berating CEO speaks higher volumes than snacks in the kitchen.


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  5. Helpful (12)

    Artificial

    Former Employee - Sales & Marketing in Rancho Cordova, CA
    Former Employee - Sales & Marketing in Rancho Cordova, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at benefitsCONNECT full-time (More than a year)

    Pros

    There are many brilliant individuals that come through the doors and they make the experience of working there more enriching than it would otherwise be.

    Cons

    Inside the walls of the company are artificial; from the product to the toxicity that is the culture of the people that stay around. Most importantly, the CEO is not someone that one should ever have to deal with.

    Advice to Management

    Take these reviews seriously and stop blaming everything else.


  6. Helpful (18)

    Dysfunctional and Unprofessional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at benefitsCONNECT full-time (More than 3 years)

    Pros

    The office is very nice. Has its own fully stocked kitchen of food that is available to you all day. There is also a gym downstairs with a shower and an office environment that promotes health and fitness. A gym membership is included where you can go to California Family Fitness right down the road. The office location is right off the freeway which is nice for easy access. It's also close to many restaurants. Coworkers are real friendly, and you make some good friends during your time there. There's also always some office drama happening to liven up your day. The company has an unfortunate issue of keeping employees. It's a revolving door that the company hasn't been able to solve for many years. There are fun team building and community events that happen regularly. If you want to give back to the community there is a team within the company you can be a part of. Be it food drives, habitat for humanity, or teaching children, this is a great place that allows you to do this.

    Cons

    Come here if you understand the full software development lify cycle. For all the features you will be in charge of flushing out the requirements, testing, and releasing the software. The vision for the company changes day to day so it is a high-paced environment that keeps you on your toes. Every other day there is a new feature a customer wants that is the top priority where everything must be dropped, or a new idea upper management has that will be the next big thing. Be sure to be flexible with any process that you may create. It will surely change, or be replaced with a new one. As an employee you will have direct contact with upper management which doesn't have a specific process for requests. Sometimes it will come from your boss, or you will be asked what you are working on, what the status is, and maybe even given a task to complete directly from the CEO himself. The executive management style is one of micromanagement. Work might be completed, but perception is more important. Make sure you are in your chair, as the cameras are watching you. Your coworkers will be asked what you are working on. And if you don't agree with a process, or decision made, your coworkers will be asked for their opinion till one is found that matches executive management to validate their decisions. It gives the overall feeling of a complete lack of trust of the employees.

    Advice to Management

    The things that need to change will never change. Many have tried to fix the company and failed. It's a lost cause.


  7. Helpful (22)

    Amazing coworkers, breeding ground for talent, beware of CEO.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rancho Cordova, CA
    Former Employee - Anonymous Employee in Rancho Cordova, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at benefitsCONNECT full-time (More than a year)

    Pros

    Great people. You will meet some amazing individuals here who you'll find a lot in common with, and build lasting friendship. Ever heard of how nothing unites a group of people together like the common enemy? Like William James’ famous The Moral Equivalent of War, nothing will cement social cohesiveness like a threatening common enemy. And in this case, the camaraderie between colleagues (and often times across different departments) is what makes this place so interesting (and special), and like the other reviewer says, there is never a dull moment with all the politics and exciting news happening around the office. There are genuine good people working here, and they're all kind and hardworking. The people at the company are also very eager to help each other out with difficult tasks and help troubleshoot questions, so it's nice to have coworkers who are willing to contribute towards your success. The kitchen is well stocked most of the time, and people tend to be pretty civil about using the common areas and keeping it clean. There are quarterly employee engagement events like baseball games or movies, and once a year there is a company picnic and Christmas party. The location of this place is centrally located despite being in Rancho Cordova. The building is relatively new, and there is a wide variety of restaurants within 50 paces. If you're in the right department, under the right boss, you might get a trip to Disneyland for training. Every month you get to choose between 2x 20min massages or 2x car washes, you can have one of each but not all four however.

    Cons

    While the majority of the people who currently work at the company would love nothing but to see the company flourish, the CEO has single-handedly made any real progress an absolute hurdle to accomplish because not only does he have the tendency to nitpick the most insignificant things on his slightest whims, there is also no clear path of strategy for long term goals. The daily morals of the employees are hinged on the precipice of whether if the CEO is traveling/away that day or if he is walking around in the office reigning terror by randomly selecting employees to belittle. If you think that by keeping your head down and doing your work, he might not come near you - you're wrong. It's a lottery. He is someone that, in a lot of people's opinion, a real narcissist and experience what must be severe irritable male syndrome. He is so bold to even go as far as actually publicly compared himself to the likes of Steve Jobs and the Wrights Brothers in trade industry events. Unfortunately for this company, it also has record high turnover rate - as indicated by the never-ending same open positions on the careers page. Also, there are no Account Managers that have been here for more than 2 years. So whoever wrote the raving review about how amazing this company is must be a fictional character, or at least should have done their homework first before conjuring a false review to give potential hires false hopes. What the aforementioned fictional character/reviewer (whose raving review mentions the amazing plethora of employee benefits being offered here) also neglected to point out is that the company spends on average a whopping total $40 per employee per month on these lavish "extra" benefits.

    Advice to Management

    Stop making the developers push out products that aren’t ready, stop dumping uneven caseloads to client services and subsequently throwing them under the bus when something goes wrong, stop changing marketing’s direction every 2 weeks, and stop letting the CEO belittle employees in front of their fellow colleagues. If the CEO would just let the people he hired to do their job, and let the experienced, qualified professionals he appointed in senior management to run the company, this company might actually have a shot of being more than just a breeding ground for talents to move onto something better. But that’s not how benefitsCONNECT works. And like a terrible case of herpes, he is never going away. If the CEO continues to keep up the way he is, the most capable and talented employees will continue to slip away one by one – as the rest of the company quietly keep their head down to continue padding their resume with descriptions of serious interpersonal skills.


  8. Helpful (21)

    Beware

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rancho Cordova, CA
    Current Employee - Anonymous Employee in Rancho Cordova, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at benefitsCONNECT full-time (Less than a year)

    Pros

    Great office and nice coworkers.

    Cons

    This could be a great place to work, but the CEO will make sure that never happens. I've been here less than a year and am actively looking for something else. Seems like every week someone quits or gets fired. EVERYONE is on edge and worried they are next. Just this week three people gave notice and one person was fired. I've never worked for a company with this kind of turnover. Interesting thing is the CEO claims we have low turnover and high employee satisfaction; this couldn't be further from the truth!!! Do yourself a favor, do not apply to work for this company.

    Advice to Management

    As all the other reviews say, protect your employees. There is no reason the CEO should be allowed to continue to treat employees so poorly.


  9. Helpful (19)

    More bad than good.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at benefitsCONNECT full-time

    Pros

    The relationships built with other employees was great! Employees are always willing to help and get to know you. Everyone works together no matter what department you are in. EDI, Support, Sales, Tech, Finance etc.

    Cons

    There are a few items that I would like to point out: 1. Stay low in the ranks. Keep your head down and work. 2. Advancement in the company is bitter sweet. You are made to feel special publicly, however, privately you are not truly appreciated. 3. Unrealistic expectations by executive staff. 4. Pay is NOT competitive at all. About 30% lower than others in the area. 5. Some people believe they know it all, and will never admit when they are wrong. 6. CEO is inappropriate around female staff. 7. High Turnover!!!

    Advice to Management

    Pay what is competitive in the area. Benefits are not everything. What you take home each month is what people really look at. Be willing to stand up for what YOU think is right. Not what you are made to think is right. Business ethics speak heavily to what kind of company you are. PR and Marketing can only do so much to keep a good company reputation. Outsiders do hear what happens within a company every time an employee leaves. Posts: "Think Twice" and "Don't Bother" are completely accurate.


  10. Helpful (19)

    It's no Zenefits...

    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at benefitsCONNECT full-time (More than 3 years)

    Pros

    You will meet a lot of new people - Because of the revolving door, there is a lot of opportunity to make new friends. Room for advancement - Want a promotion? Simply change your job title on your email signature and tell all of your clients you got a promotion! Never a dull moment - You will get plenty of opportunities to watch the CEO belittle the staff in front of everyone, ensuring all staff is constantly on guard wondering when it will be their turn to be mistreated. Massages, car washes, guitar lessons and a stocked kitchen - These perks provide the CEO with reasons to claim he is a superior employer and justification for treating people poorly. You get the opportunity to be a therapist - there are always people leaving work in tears, feeling defeated, and unsure of why they continue to come back to a place that makes them feel so miserable. You learn how to handle yourself in the most awkward interview you will ever participate in - you will be asked to name 3 Nobel Prize winners. Not a single relevant question pertaining to the job you will be applying for. Why, you ask? Because the CEO doesn't care if you can actually do the job, he just wants you to know that he is smarter than you will ever be. Not applying for a high-level position? Doesn't matter. He interviews every person who walks in the door. Apparently his "Directors" aren't capable enough of making good decisions. All jokes aside, that place is a joke.

    Cons

    The CEO consistently demeans people, often times for meaningless things and things not within our control. These harassing conversations never take place behind closed doors, like a respectable leader would do, instead he prefers to insult you with an audience who is too afraid to do anything about it. Management never intervenes because they are all worried they will become his next target. He never apologizes for being in the wrong, because he doesn't believe he is ever wrong. If you are wondering why people continue to work in such an awful environment, just know that most employees are padding their resumes until something else comes up. Hence the astronomical turnover. The people who work for the company are great people and the only reason I have stayed this long. If you are absolutely desperate for a job and this is your ONLY option, know that you can survive if you read these helpful tips: First order of business is to throw your morals and integrity in the trash. Next up is you got to make sure to caress the CEO's enormous ego. Get him talking about the only thing he really cares about in life, himself. Make sure you know who you can talk to, not everyone there can be trusted. He has a few puppets that will do anything he asks, including write good reviews about how fantastic his company is. See reviews titled "Thankful" and "Amazing Company." For an honest, unsolicited review, read any of the others. Lastly, good luck. You will certainly need it.

    Advice to Management

    Step up and defend your employees.


  11. Helpful (2)

    Amazing Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Rancho Cordova, CA
    Current Employee - Account Manager in Rancho Cordova, CA
    Recommends
    Positive Outlook

    I have been working at benefitsCONNECT full-time (More than 3 years)

    Pros

    The vision, the creativity the all around can do attitude of the CEO and the management team is terrific! The benefits are beyond amazing! Free food, free guitar lessons, free massages, free car washes, they even flew me and co-workers to Disneyland for training and Fun!

    Cons

    Some co-workers with terrible work ethic don't see the vision. They are difficult to stomach!

    Advice to Management

    Quit giving us so many perks. Some employees just take it for granted and don't appreciate it. Keep promoting from within and keep up the Disney training trips!



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