comScore Reviews

Updated June 29, 2015
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152 Employee Reviews

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  1. Helpful (1)

    Had to wait forever to "actually" work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at comScore full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good People, training, company values

    Cons

    salary, had to wait for a long time before I got some actual work


  2. Helpful (2)

    Good Start for a new graduate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Reston, VA
    Current Employee - Data Analyst in Reston, VA

    I have been working at comScore full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good start salary. Learning curve is very high so you can learn tons of stuff.
    Good for your logic thinking ability. Relatively easy to be promoted to senior analyst.

    Cons

    Poor management. Lots of people are newly promoted to the leadership and they don't know how to coordinate different groups and give recognition which can be seen as incentives for employees.


  3. Helpful (1)

    Casual yet professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at comScore full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    comScore is a great place to work. There is a real spirit of innovation and creativity. There are very few problems with office politics and the upper management is very accessible. Has the perks of both a small and large company. Decent time off and good benefits.

    Cons

    High amounts of customization for clients means that there is some inconsistency in certain applications within the company and poor documentation on the more advanced product details. There is a pretty steep learning curve to attain more than average proficiency.

    Advice to Management

    Hold the sales team accountable for their screwups!! Hold the developers accountable for more transparent and thorough documentation.


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  5. Helpful (4)

    Good product but poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Technician in Lehi, UT
    Former Employee - Customer Support Technician in Lehi, UT

    I worked at comScore full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It provides opportunity to work with others internationally. The colleagues are fun and the workplace is comfortable.
    Provide good compensation and benefits.

    Cons

    Lack the proper training and communication to grow and develop in the company. The product is extremely complex and you are placed in a position to be expected to learn and utilize it without any training courses. They are just beginning to build a decent knowledge-base to better this situation but it is still in the beginning stages.
    Management will promise to work with you so that there won't be any surprises on where you stand, but that is very far from the truth. It seems that the management is more focused on the drama within comScore than the customers they are supposed to support. Working hard goes unnoticed because most management is overseas. They report in on a phone call once a week to basically tell you what you are doing wrong. Always leaving you with a sense of discouragement and never knowing if you are going to have your position another week or not. For the Customer Support role, it does not seem to matter at all if you provide excellent customer service. The key is trying to read the minds of upper management.

    Advice to Management

    I wish they gave us this opportunity within the company to give advice. That would be a strong suggestion.
    Also, it can be difficult managing an office overseas, but management should also be responsible for learning how to better communicate with the team as that is part of the role. Unfortunately, the support team had to do this job. It would be very pleasing to encourage your team and staff at least every once in a while. Also, letting the team have the opportunity to give feedback and share ideas with others without feeling a sense of judgement and downgrading individuals who work very hard but may not have the aptitude or level of experience that other support technicians may have.


  6. Data Analyst Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at comScore

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    free snacks and drinks, friendly people, pretty good intern training and activities

    Cons

    not that I can find


  7. Great place to start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer II in Reston, VA
    Current Employee - Software Engineer II in Reston, VA

    I have been working at comScore full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with smart people. Lot of things to learn..

    Cons

    Few management people are narrow minded which doesnt allow to grow.

    Advice to Management

    Use people well with their capabilities.


  8. Helpful (1)

    Generally an okay company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Manager in New York, NY
    Former Employee - Client Service Manager in New York, NY

    I worked at comScore full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Helpful people, exciting culture, generally easy work, excellent benefits - this is a good stop on the way to bigger and better things. Sr. management decides the direction of the company and that's that - there is no questioning it, but it is an excellent place to learn the ropes. I would strongly recommend this company to recent graduates, but you need to have an exit strategy in mind.

    Cons

    Massively political, dodgy practices, some pretty big egos which are unnecessarily inflated, limited growth opportunities

    Advice to Management

    Invest in ethics, be less driven by chasing the next quarter.


  9. Helpful (2)

    Unappreciated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campaign Manager in Chicago, IL
    Current Employee - Campaign Manager in Chicago, IL

    I have been working at comScore full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Depends what on what position. In the my department, you are basically dumped on and don't get compensated properly.

    Cons

    The workload, the people/environment can be stifling

    Advice to Management

    Rewards based on someone's performance


  10. Helpful (2)

    Good people to work with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Chicago, IL
    Former Employee - Manager in Chicago, IL

    I worked at comScore full-time (More than 5 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good team members
    Open source environment
    New technologies
    Great parties

    Cons

    Chicago is not HQ
    Not a lot of growth since quite some time
    Business model needs improvement


  11. Helpful (4)

    Start your career here then quickly move on

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at comScore

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice office, always has food and snacks to eat. Great company to have on your resume, especially if you want to continue working for a digital analytics company.

    Cons

    Managers do not know how to manage. I know this is a blanket statement but in certain departments managers are not supportive and talk down to their workers, causing them unnecessary stress and creating a hostile work environment. If you do accept their offer, do not expect any kind of bonus or a pay increase overtime. They are known for keeping employees pay the same even if they do receive a new title.

    Advice to Management

    When placing someone in a management position, make sure they understand the proper way to manage people. This may sound very obvious but the high turnover in a particular department is a sign that the manager isn't doing a very good job. If someone does not have any management experience, you should put them in a management training course so they have a better understanding of how to properly handle workers. It truly is a shame to lose good workers because of one persons poor management skills.



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