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Customer Service Associate Reviews

110 of 261 Companies
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Lowe's

www.lowes.com HQ: Mooresville, NC NYSE: LOW

A Lowe's Customer Service Associate said:

“Lowes was a great company to work for.”
“This was an easy job.” –
4,589 Reviews

Overall Company Rating

3.4 Employees say it's “OK”

Overall CEO Rating

Lowe's Chairman and CEO Robert A. Niblock

Robert A. Niblock
68% Approve

J. C. Penney

www.jcpenney.com HQ: Plano, TX NYSE: JCP

A J. C. Penney Customer Service Associate said:

“I really enjoyed this job”
“Most of the customers were nice. Our store wasn't too busy that often with the exception of black friday and christmas eve. They actually provided catering for us on those two days. I was also in…” –
2,278 Reviews

Overall Company Rating

3.0 Employees say it's “OK”

Overall CEO Rating

J. C. Penney Chief Executive Officer Mike Ullman

Mike Ullman
67% Approve

Walmart

corporate.walmart.com HQ: Bentonville, AR NYSE: WMT

Our associates are the heart of our business. And when you join our team, you’ll become part of the largest retail shopping experience. You’ll help us reinvent the face of our industry, while…Full Overview

A Walmart Customer Service Associate said:

“It has its ups and down”
“You get the hours you will want or need” –
8,999 Reviews

Overall Company Rating

2.8 Employees say it's “OK”

Overall CEO Rating

Walmart CEO Doug McMillon

Doug McMillon
47% Approve

Walgreens

www.walgreens.com HQ: Deerfield, IL NYSE: WAG

This is a very exciting time at Walgreens. No longer the local drug store, we have transformed ourselves into community-centric health and daily living stores on an international scale. Through a…Full Overview

A Walgreens Customer Service Associate said:

“Unorganized Management”
“Great Benefits, personal growth, liked talking to the customers” –
3,942 Reviews

Overall Company Rating

2.8 Employees say it's “OK”

Overall CEO Rating

Walgreens President and CEO Greg Wasson

Greg Wasson
33% Approve

Wawa

www.wawa.com HQ: Media, PA

​​​​Working at Wawa is More than Just a Job...​​​​ ​​Looking for an opportunity that combines teamwork, community, and advancement, in a supportive environment that offers valuable benefits? If you…Full Overview

A Wawa Customer Service Associate said:

“benefits”
“Discounts on food and beverages when working, health care plans for full time workers, get stocks” –
331 Reviews

Overall Company Rating

3.7 Employees are “Satisfied”

Overall CEO Rating

Wawa CEO Chris Gheysens

Chris Gheysens
83% Approve

Kohl's

www.kohlscorporation.com HQ: Menomonee Falls, WI NYSE: KSS

Our promise to our customers is “expect great things.” Every day we set out to deliver on that promise, but how we do it is what differentiates us from our competition and defines who we are as a…Full Overview

A Kohl's POS Sales Associate, Customer Service Associate said:

“Meh”
“They will give you different opportunities to learn different aspects of the business, but you have to be persistent if you really want to learn. This was my first job, and they are willing to hire…” –
2,413 Reviews

Overall Company Rating

3.0 Employees say it's “OK”

Overall CEO Rating

Kohl's Chairman, President & CEO Kevin B. Mansell

Kevin B. Mansell
64% Approve

Men's Wearhouse

www.menswearhouse.com HQ: Houston, TX NYSE: MW

A Men's Wearhouse Customer Service Associate (CSA) said:

“My first job”
“Fun, laid-back environment; business casual dress; holiday party; flexible scheduling; growth opportunities; communication with upper management levels; tuition reimbursement; 401k” –
278 Reviews

Overall Company Rating

3.4 Employees say it's “OK”

Overall CEO Rating

Men's Wearhouse President and CEO Douglas S. Ewert

Douglas S. Ewert
55% Approve

PNC Financial Services Group

www.pnc.com HQ: Pittsburgh, PA NYSE: PNC

Achievement with a purpose. At PNC, we believe that everyone has the potential to achieve great things. PNC has become one of the most well-regarded financial services companies in America because…Full Overview

A PNC Financial Services Group Customer Service Associate said:

“A good company with good people, but pushy on sales.”
“If you're looking for opportunities to advance and you do well at your current job, they will gladly send you to additional training that will help you move up. Pay was decent for an entry-level…” –
1,240 Reviews

Overall Company Rating

3.1 Employees say it's “OK”

Overall CEO Rating

PNC Financial Services Group President and Chief Executive Officer William S. Demchak

William S. Demchak
73% Approve

Fry's Electronics

www.frys.com HQ: San Jose, CA

A Fry's Electronics Customer Service Associate said:

“It's an alright experience”
“You get to learn the aspects of customer service, and the people you work with are amazing. You get commission plus a base pay which adds up weekly, and also plenty of jobs to choose from.” –
353 Reviews

Overall Company Rating

2.4 Employees are “Dissatisfied”

Overall CEO Rating

Fry's Electronics President Randy Fry

Randy Fry
17% Approve

Aon Hewitt

www.aonhewitt.com HQ: Chicago, IL

An Aon Hewitt Customer Service Associate said:

“Good benefits”
“There is a good work-life balance” –
1,284 Reviews

Overall Company Rating

3.1 Employees say it's “OK”

Overall CEO Rating

Aon Hewitt CEO Kristi Savacool

Kristi Savacool
75% Approve