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Customer Service Representative Reviews

110 of 3,313 Companies
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Convergys

www.convergys.com HQ: Cincinnati, OH NYSE: CVG

A Convergys Work At Home Customer Service Representative said:

“This us one of the best work at home companies out there.”
“Support from every angle. Management always available. Lots of incentives for agents. This job requires self discipline and responsibility, if you make excuses and don't perform, if you can't…” –
1,487 Reviews

Overall Company Rating

2.8 Employees say it's “OK”

Overall CEO Rating

Convergys President & CEO Andrea Ayers

Andrea Ayers
63% Approve

AT&T

www.att.com HQ: Dallas, TX NYSE: T

At AT&T, our passion to serve extends beyond our customers to our employees. Our people have helped to make us the No. 1 communications company in the world, and in return, we work hard to maintain…Full Overview

An AT&T Customer Service Representative I said:

“At&t call center great job, bipolar policies.”
“Union, good pay, great hours, benefits, easy work, exchange time.” –
6,218 Reviews

Overall Company Rating

3.3 Employees say it's “OK”

Overall CEO Rating

AT&T Chairman and CEO Randall L. Stephenson

Randall L. Stephenson
69% Approve

Verizon Wireless

www.verizonwireless.com HQ: Basking Ridge, NJ

Verizon Wireless is....YOU. Our customers. Our suppliers. The communities we serve. Our employees. We are a company that is truly a reflection of the world around us: diverse, high-energy…Full Overview

A Verizon Wireless Customer Service Representative said:

“Customer Service Rep”
“Great employer to work for when starting out, great training and work environment. I thought the initial compensation package fits someone who is starting out.” –
3,224 Reviews

Overall Company Rating

3.3 Employees say it's “OK”

Overall CEO Rating

Verizon Wireless President & CEO Daniel Mead

Daniel Mead
72% Approve

T-Mobile

www.tmobile.jobs HQ: Bellevue, WA

Bring customer experiences to life. Each T-Mobile retail store is staffed with team members driven by professionalism and a genuine interest in helping our customers. It’s a dynamic, service-driven…Full Overview

A T-Mobile Customer Service Representative said:

“Answer customer phone calls and assist with billing/troubleshooting/plan/upgrade questions”
“Great pay, PTO, work environment, family attitude where people care for you and want you to succeed. Great bonuses as long as you produce good stats. After a few months, you've had all of the call…” –
2,426 Reviews

Overall Company Rating

3.7 Employees are “Satisfied”

Overall CEO Rating

T-Mobile CEO John Legere

John Legere
92% Approve

DISH

www.dish.com HQ: Denver, CO NASDAQ: DISH

The Dish on DISH. Pride: We possess the integrity to set high goals and the commitment to achieve the results. We believe pride is a personal commitment, to do your best in everything you do.Our…Full Overview

A DISH Customer Service Representative said:

“Great company to gain valuable skills and knowledge of the industry.”
“Impressive training courses, great benefits, extra pay incentives for performance, and team oriented atmosphere focused on success. Fantastic company to work for, I thoroughly enjoyed my training…” –
1,877 Reviews

Overall Company Rating

2.7 Employees say it's “OK”

Overall CEO Rating

DISH Director, President and CEO Joseph Clayton

Joseph Clayton
58% Approve

Alorica

www.alorica.com HQ: Irvine, CA

Beliefs We Believe in Creating Opportunities for Our Clients, for Our People, and in Our Communities. Alorica is about creating opportunities for our clients to: • become industry leaders…Full Overview

An Alorica Customer Service Representative said:

“Very high turnover rate, with good reason!”
“The pay is good, you can earn all kinds of bonuses and incentives. And youre doing customer service for various companies.” –
439 Reviews

Overall Company Rating

2.1 Employees are “Dissatisfied”

Overall CEO Rating

Alorica CEO Andy Lee

Andy Lee
28% Approve

Xerox

www.xerox.com HQ: Norwalk, CT NYSE: XRX

A Xerox Customer Service Representative said:

“Not a bad job.”
“Always hiring, decent pay, easy job, UNLIMITED OVERTIME OPPORTUNITY.” –
1,949 Reviews

Overall Company Rating

2.4 Employees are “Dissatisfied”

Overall CEO Rating

Xerox Chairman and CEO Ursula M. Burns

Ursula M. Burns
28% Approve

Best Buy

www.bestbuy.com HQ: Richfield, MN NYSE: BBY

A Best Buy Customer Service Representative said:

“The people you meet are amazing and you get a real feel for the retail world”
“Some pros for me were the weekly meetings and management, our management team was excellent, also the people that you work with are very nice and helpful” –
6,303 Reviews

Overall Company Rating

3.3 Employees say it's “OK”

Overall CEO Rating

Best Buy CEO Hubert Joly

Hubert Joly
72% Approve

Blockbuster

www.blockbuster.com HQ: Englewood, CO

A Blockbuster Customer Service Representative said:

“Flexible”
“Worked with my hours as a new student.” –
680 Reviews

Overall Company Rating

2.8 Employees say it's “OK”

Overall CEO Rating

Blockbuster President Michael Kelly

Michael Kelly
25% Approve

Wells Fargo

www.wellsfargo.com HQ: San Francisco, CA NYSE: WFC

Wells Fargo & Company is a diversified financial services company providing banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores and more than…Full Overview

A Wells Fargo Customer Service and Sales Representative said:

“Great company”
“Good pay and benefits set schedule” –
7,082 Reviews

Overall Company Rating

3.2 Employees say it's “OK”

Overall CEO Rating

Wells Fargo President, CEO, and Director John G. Stumpf

John G. Stumpf
78% Approve