Customer Service Reviews

110 of 4,968 Companies
Sort by  

Lowe's

www.lowes.com HQ: Mooresville, NC NYSE: LOW

A Lowe's Customer Service Associate said:

“Excellent work environment, some management issues.”
“Managers work on the floor with all the other employees. Human Resources department very helpful and knowledgeable. Excellent benefits.” –
3,912 Reviews

Overall Company Rating

3.4 Employees say it's “OK”

Overall CEO Rating

Lowe's Chairman and CEO Robert A. Niblock

Robert A. Niblock
69% Approve

AT&T

www.att.com HQ: Dallas, TX NYSE: T

At AT&T, our passion to serve extends beyond our customers to our employees. Our people have helped to make us the No. 1 communications company in the world, and in return, we work hard to maintain…Full Overview

An AT&T Customer Service Representative I said:

“Educational”
“At first, I didn't really grasp importance of the all concepts that I was being taught, but now I realize that this company taught me the foundations of customer service which I carry with me today…” –
5,555 Reviews

Overall Company Rating

3.3 Employees say it's “OK”

Overall CEO Rating

AT&T Chairman and CEO Randall L. Stephenson

Randall L. Stephenson
66% Approve

Walmart

corporate.walmart.com HQ: Bentonville, AR NYSE: WMT

Our associates are the heart of our business. And when you join our team, you’ll become part of the largest retail shopping experience. You’ll help us reinvent the face of our industry, while…Full Overview

A Walmart Customer Service Manager (CSM) said:

“A place full of up's and downs”
“The Associates do act like a family Able to get good advice from the senior staff A lot of management will help you move up if they see potential Associates are hard workers” –
7,736 Reviews

Overall Company Rating

2.9 Employees say it's “OK”

Overall CEO Rating

Walmart CEO Doug McMillon

Doug McMillon
50% Approve

Verizon Wireless

www.verizonwireless.com HQ: Basking Ridge, NJ

Verizon Wireless is....YOU. Our customers. Our suppliers. The communities we serve. Our employees. We are a company that is truly a reflection of the world around us: diverse, high-energy…Full Overview

A Verizon Wireless Senior Customer Service Representative said:

“Good benefits and above average pay.”
“Benefits good, not excellent like in years past. Pay above average. Management is ok for the most part. Company is very inclusive and values diversity. Does not tolerate any discrimination. Work is…” –
2,797 Reviews

Overall Company Rating

3.3 Employees say it's “OK”

Overall CEO Rating

Verizon Wireless President & CEO Daniel Mead

Daniel Mead
73% Approve

Convergys

www.convergys.com HQ: Cincinnati, OH NYSE: CVG

A Convergys Customer Service Representative II said:

“A good job for people wanting to punch hours and make decent money.”
“Super easy working with HR. The supervisors were pretty laid back. There are a few projects/shifts available that end up with some downtime between calls. Much batter than most call centers.” –
1,308 Reviews

Overall Company Rating

2.9 Employees say it's “OK”

Overall CEO Rating

Convergys President & CEO Andrea Ayers

Andrea Ayers
64% Approve

Best Buy

www.bestbuy.com HQ: Richfield, MN NYSE: BBY

A Best Buy Customer Service Representative II said:

“Customer Service”
“Awesome employees! Very helpful and hard working. Great staff to be around.” –
5,610 Reviews

Overall Company Rating

3.3 Employees say it's “OK”

Overall CEO Rating

Best Buy CEO Hubert Joly

Hubert Joly
73% Approve

DISH

www.dish.com HQ: Denver, CO NASDAQ: DISH

The Dish on DISH. Pride: We possess the integrity to set high goals and the commitment to achieve the results. We believe pride is a personal commitment, to do your best in everything you do.Our…Full Overview

A DISH Customer Service Manager said:

“Love Working for DISH”
“I have worked at DISH in excess of 10 years and have really enjoyed it. There are endless opportunities for upward mobility. As a leader at DISH, we continue to strive to make DISH a great place to…” –
1,795 Reviews

Overall Company Rating

2.8 Employees say it's “OK”

Overall CEO Rating

DISH Director, President and CEO Joseph Clayton

Joseph Clayton
62% Approve

Wayfair

www.wayfair.com HQ: Boston, MA

A Wayfair Customer Service Representative said:

“Customer Service Representative”
“This was a very fun place to work -- it had a great company culture and a nice environment with lots of other young professionals. I particularly liked the downtown location and the open-air work…” –
357 Reviews

Overall Company Rating

3.0 Employees say it's “OK”

Overall CEO Rating

Wayfair CEO Niraj Shah

Niraj Shah
78% Approve

Netflix

www.netflix.com HQ: Los Gatos, CA NASDAQ: NFLX

A Netflix Customer Service Representative said:

“Great summer job.”
“As much as the customers could be awful sometimes, Netflix really tried to make us happy. The supervisors were very hands on, and always there to help. My team of co-workers were very helpful too. We…” –
763 Reviews

Overall Company Rating

3.6 Employees are “Satisfied”

Overall CEO Rating

Netflix Founder, Chairman and CEO Reed Hastings

Reed Hastings
78% Approve

T-Mobile

www.tmobile.jobs HQ: Bellevue, WA

Bring customer experiences to life. Each T-Mobile retail store is staffed with team members driven by professionalism and a genuine interest in helping our customers. It’s a dynamic, service-driven…Full Overview

A T-Mobile Customer Service Coach said:

“Great Company!”
“Great pay, ability to career path, and their bonuses and awesome!” –
2,153 Reviews

Overall Company Rating

3.6 Employees are “Satisfied”

Overall CEO Rating

T-Mobile CEO John Legere

John Legere
90% Approve