Customer Service Reviews

110 of 4,216 Companies
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AT&T

www.att.jobs HQ: Dallas, TX NYSE: T

At AT&T, our passion to serve extends beyond our customers to our employees. Our people have helped to make us the No. 1 communications company in the world, and in return, we work hard to maintain…Full Overview

An AT&T Customer Service Representative I said:

“Poor mgmt”
“The very best thing about the company was the pay and the benefits they offer. Started out with a great bonus for sales at the beginning.” –
4,666 Reviews

Overall Company Rating

3.0 Employees say it's “OK”

Overall CEO Rating

AT&T Chairman and CEO Randall L. Stephenson

Randall L. Stephenson
54% Approve

Lowe's

www.lowes.com HQ: Mooresville, NC NYSE: LOW

A Lowe's Customer Service Associate said:

“lowes”
“love the service there great” –
2,293 Reviews

Overall Company Rating

3.3 Employees say it's “OK”

Overall CEO Rating

Lowe's Chairman and CEO Robert A. Niblock

Robert A. Niblock
67% Approve

Walmart

corporate.walmart.com HQ: Bentonville, AR NYSE: WMT

Our Businesses Our mission is to save people money so they can live better. And every division, business unit and department that makes up Walmart is committed to using our company’s size and scale…Full Overview

A Walmart Customer Service Associate said:

“Okay at first....”
“Make new friends Decent pay Employee Discount” –
6,382 Reviews

Overall Company Rating

2.9 Employees say it's “OK”

Overall CEO Rating

Walmart CEO Doug McMillon

Doug McMillon
51% Approve

Convergys

www.convergys.com HQ: Cincinnati, OH NYSE: CVG

A Convergys Customer Service said:

“Good company to work for”
“the company made sure all their agents have the products knowledge before they hit the floor” –
1,061 Reviews

Overall Company Rating

2.9 Employees say it's “OK”

Overall CEO Rating

Convergys President & CEO Andrea Ayers

Andrea Ayers
65% Approve

Verizon Wireless

www.verizonwireless.com HQ: Basking Ridge, NJ

Verizon Wireless is....YOU. Our customers. Our suppliers. The communities we serve. Our employees. We are a company that is truly a reflection of the world around us: diverse, high-energy…Full Overview

A Verizon Wireless Customer Service Supervisor said:

“Good”
“Great company, benefits, great pay and tuition reimbursement” –
2,270 Reviews

Overall Company Rating

3.3 Employees say it's “OK”

Overall CEO Rating

Verizon Wireless President & CEO Daniel Mead

Daniel Mead
75% Approve

Best Buy

www.bestbuy.com HQ: Richfield, MN NYSE: BBY

A Best Buy Customer Service Representative said:

“Very fun and enjoyable job.”
“The ability to grow within the company.” –
4,727 Reviews

Overall Company Rating

3.3 Employees say it's “OK”

Overall CEO Rating

Best Buy CEO Hubert Joly

Hubert Joly
75% Approve

T-Mobile

www.tmobile.jobs HQ: Bellevue, WA

Bring customer experiences to life. Each T-Mobile retail store is staffed with team members driven by professionalism and a genuine interest in helping our customers. It’s a dynamic, service-driven…Full Overview

A T-Mobile Senior Customer Service and Sales Representative said:

“Suspension Spinoff”
“Awesome pay, great benefits including health insurance, life insurance, 401K, employee phone plans, discount devices each year of employment, paid time off, daycare assistance, tuition reimbursement…” –
1,843 Reviews

Overall Company Rating

3.3 Employees say it's “OK”

Overall CEO Rating

T-Mobile CEO John Legere

John Legere
82% Approve

DISH

www.dishnetwork.com HQ: Denver, CO NASDAQ: DISH

The Dish on DISH. Pride: We possess the integrity to set high goals and the commitment to achieve the results. We believe pride is a personal commitment, to do your best in everything you do.Our…Full Overview

A DISH Customer Service Representative II said:

“Improvement is possible”
“A great focus to committing changes that will improve company to employee relationships. Open door policies make it possible to get to know the management team. Newly designed career paths give a…” –
1,461 Reviews

Overall Company Rating

2.5 Employees say it's “OK”

Overall CEO Rating

DISH Director, President and CEO Joseph Clayton

Joseph Clayton
49% Approve

Office Depot

www.officedepot.com HQ: Boca Raton, FL NYSE: ODP

An Office Depot Customer Service Manager said:

“Okay, but could be better.”
“Less stressful then some retail chains out there.” –
1,175 Reviews

Overall Company Rating

2.9 Employees say it's “OK”

Overall CEO Rating

Office Depot Chairman & CEO Roland C. Smith

Roland C. Smith
51% Approve

J. C. Penney

www.jcpenney.com HQ: Plano, TX

A J. C. Penney Catalog/Customer Service said:

“Makine a difference one customer at a time”
“jCpenney management was easy to work with. Flexible scheduling allowed me more time with my family” –
1,639 Reviews

Overall Company Rating

3.0 Employees say it's “OK”

Overall CEO Rating

J. C. Penney Chief Executive Officer Mike Ullman

Mike Ullman
66% Approve

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