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Customer Service Reviews

110 of 5,748 Companies
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Lowe's HQ: Mooresville, NC NYSE: LOW

A Lowe's Customer Service Associate said:

“Lowes was a great company to work for.”
“This was an easy job.” –
4,613 Reviews

Overall Company Rating

3.4 Employees say it's “OK”

Overall CEO Rating

Lowe's Chairman and CEO Robert A. Niblock

Robert A. Niblock
68% Approve

AT&T HQ: Dallas, TX NYSE: T

At AT&T, our passion to serve extends beyond our customers to our employees. Our people have helped to make us the No. 1 communications company in the world, and in return, we work hard to maintain…Full Overview

An AT&T Customer Service Representative I said:

“At&t call center great job, bipolar policies.”
“Union, good pay, great hours, benefits, easy work, exchange time.” –
6,233 Reviews

Overall Company Rating

3.3 Employees say it's “OK”

Overall CEO Rating

AT&T Chairman and CEO Randall L. Stephenson

Randall L. Stephenson
69% Approve

Verizon Wireless HQ: Basking Ridge, NJ

Verizon Wireless is....YOU. Our customers. Our suppliers. The communities we serve. Our employees. We are a company that is truly a reflection of the world around us: diverse, high-energy…Full Overview

A Verizon Wireless Customer Service Representative said:

“Customer Service Rep”
“Great employer to work for when starting out, great training and work environment. I thought the initial compensation package fits someone who is starting out.” –
3,236 Reviews

Overall Company Rating

3.3 Employees say it's “OK”

Overall CEO Rating

Verizon Wireless President & CEO Daniel Mead

Daniel Mead
72% Approve

Walmart HQ: Bentonville, AR NYSE: WMT

Our associates are the heart of our business. And when you join our team, you’ll become part of the largest retail shopping experience. You’ll help us reinvent the face of our industry, while…Full Overview

A Walmart Customer Service Manager (CSM) said:

“Loved it here”
“Great management customers and staff. Everyone was willing to help each other out. I was able to cross train in every department of the store” –
9,030 Reviews

Overall Company Rating

2.8 Employees say it's “OK”

Overall CEO Rating

Walmart CEO Doug McMillon

Doug McMillon
47% Approve

Convergys HQ: Cincinnati, OH NYSE: CVG

A Convergys Work At Home Customer Service Representative said:

“This us one of the best work at home companies out there.”
“Support from every angle. Management always available. Lots of incentives for agents. This job requires self discipline and responsibility, if you make excuses and don't perform, if you can't…” –
1,494 Reviews

Overall Company Rating

2.8 Employees say it's “OK”

Overall CEO Rating

Convergys President & CEO Andrea Ayers

Andrea Ayers
63% Approve

Best Buy HQ: Richfield, MN NYSE: BBY

A Best Buy Customer Service Representative said:

“The people you meet are amazing and you get a real feel for the retail world”
“Some pros for me were the weekly meetings and management, our management team was excellent, also the people that you work with are very nice and helpful” –
6,319 Reviews

Overall Company Rating

3.3 Employees say it's “OK”

Overall CEO Rating

Best Buy CEO Hubert Joly

Hubert Joly
72% Approve

T-Mobile HQ: Bellevue, WA

Bring customer experiences to life. Each T-Mobile retail store is staffed with team members driven by professionalism and a genuine interest in helping our customers. It’s a dynamic, service-driven…Full Overview

A T-Mobile Customer Service Representative said:

“Answer customer phone calls and assist with billing/troubleshooting/plan/upgrade questions”
“Great pay, PTO, work environment, family attitude where people care for you and want you to succeed. Great bonuses as long as you produce good stats. After a few months, you've had all of the call…” –
2,429 Reviews

Overall Company Rating

3.7 Employees are “Satisfied”

Overall CEO Rating

T-Mobile CEO John Legere

John Legere
92% Approve

J. C. Penney HQ: Plano, TX NYSE: JCP

A J. C. Penney Customer Service Representative said:

“Awesome Place to work”
“The reasons to work here are the flexibility, the immediate benefits eligibility and the great team leaders” –
2,281 Reviews

Overall Company Rating

3.0 Employees say it's “OK”

Overall CEO Rating

J. C. Penney Chief Executive Officer Mike Ullman

Mike Ullman
67% Approve

Xerox HQ: Norwalk, CT NYSE: XRX

A Xerox Customer Service Representative said:

“Not a bad job.”
“Always hiring, decent pay, easy job, UNLIMITED OVERTIME OPPORTUNITY.” –
1,954 Reviews

Overall Company Rating

2.4 Employees are “Dissatisfied”

Overall CEO Rating

Xerox Chairman and CEO Ursula M. Burns

Ursula M. Burns
28% Approve


The Dish on DISH. Pride: We possess the integrity to set high goals and the commitment to achieve the results. We believe pride is a personal commitment, to do your best in everything you do.Our…Full Overview

A DISH Customer Service Representative said:

“Great company to gain valuable skills and knowledge of the industry.”
“Impressive training courses, great benefits, extra pay incentives for performance, and team oriented atmosphere focused on success. Fantastic company to work for, I thoroughly enjoyed my training…” –
1,883 Reviews

Overall Company Rating

2.7 Employees say it's “OK”

Overall CEO Rating

DISH Director, President and CEO Joseph Clayton

Joseph Clayton
58% Approve